O2 Outage Report in Sway, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sway, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Sway, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Ringwood, Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Ringwood |
Phone | |
| Southampton |
Phone | |
| Bournemouth |
Phone | |
| Bournemouth |
Phone | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sway, England
Latest outage, problems and issue reports in Sway and nearby locations:
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️🌳⭐️
(@TrickyTreesDave) reported
@O2 hi, any chance you i can cancel my contract, i can never get a signal where i live! Surely this is against t&c's
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John Souter
(@John_Souter94) reported
@O2 Been calling for the last few days about not being able to connect to data abroad. DMs not read and hold times over 40 mins. Can no one help?
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skye 🏳️🌈🏳️⚧️
(@entertheecho) reported
.@O2 been threatened with a huge termination fee for not paying a bill you gave me on a contract that ended and I asked to cancel several times? I have still not been given a pac and had my service cut off. This is a joke
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Tim Baker
(@Baker12435) reported
@O2 I've tried numerous times to get through your phone menu to use a PAC code to transfer my number across. Just hitting a wall, great customer service for a new customer 😤
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Elaine WILSON
(@Elainemumof3) reported
@O2 so much for being available until 8pm on the phone, finally got through at 7.50 to be told sorry the systems are down call back tomorrow goodbye, when it takes almost an hour to get through, I'm disgusted complaint made to ombudsman, had enough
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Keeley barlow
(@keeley_barlow) reported
@O2 for 6 days I have been unable to use my phone due to your services numerous phone calls and still not working! Absolutely shocking service!! I’ve been told same thing every day! I some how have bars on my phone but my accounts in credit!! LIVID!!! No one wants to help!
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Master_KC
(@MasterKC5) reported
@O2 I have seen your network guide already and it hasn’t resolved my situation. I need to speak to an operator but the system says they are all busy. I can’t use your service but you are still charging me!!
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Sienna Rothery
(@sienna_rothery) reported
@O2 had a new SIM put in my phone and not been able to make or receive any texts, calls, etc, or use any data for several days. Only usable over WiFi. Not a network issue - persisted over several different locations. Been a massive inconvenience. What’s going on?
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🦋Ｅｍｉｌｙ🦋
(@queenfxdge) reported
@O2 I know a mast got taken down in Winchester but those “upgrades” you gave to other ones to boost the signal failed tremendously. Slightly fed up now😭 I just want to text my family man
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Helen
(@helenr35) reported
@ChrisLawton1 @O2 I’m having the exact same issue and I’m extremely angry that nothing is being done to stop this. Everyone is being told they have this (research on line backs this up) and they’re getting away with daylight robbery. O2 clearly aren’t bothered about it or their reputation