O2

O2 Outage Report in Sway, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sway, Hampshire, England 08/29/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sway, Hampshire, England

The most recent O2 outage reports came from the following cities: Bournemouth, Southampton and New Milton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Phone
United KingdomSouthampton Phone
United KingdomNew Milton Total Blackout
United KingdomSouthampton Phone
United KingdomSouthampton Phone
United KingdomSouthampton E-mail

Community Discussion

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O2 Issues Reports Near Sway, England

Latest outage, problems and issue reports in Sway and nearby locations:

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • champagnellla Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Southampton, England

    absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡

  • lynkphotography AdamLynkPhotography (@lynkphotography) reported from Hordle, England

    @O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful

  • timroyds Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ellisd479 Daniel holder (@ellisd479) reported

    @O2 what on earth have you managed to do to ts3 signal on Teesside upgrade at first which wasn’t notified now it’s not working cheers 👍

  • jallowlj MLJ (@jallowlj) reported

    @O2 your network is getting worst each passing day around Bristol area. What's going on?

  • gg_amy Amy pearce (@gg_amy) reported

    @O2 Are there any managers in your business please?????? Some bright spark has deactivated my sim after I asked for an E sim. Customer services can’t help because they are trying to send text codes to a deactivated sim. I am now left with no phone due to their incompetence HELP!!

  • Asad7Raja Asad (@Asad7Raja) reported

    @O2 Hi, I've signed up as a new customer - how do I enter the spend cap ?. Tried calling a few times earlier but got cut off . Thanks

  • banzaire Banzaire (@banzaire) reported

    @O2 You wanna sort the signal out in BL2 its rubbish.

  • Callumreal1 Callum (@Callumreal1) reported

    @O2 not such a good start for your new customer today. Told Pre-ordered (and deposit paid) phone was available to come in and collect but when I got there it wasn’t possible to proceed it today - need to come back tomorrow. Starting on bad terms here.

  • YOMAISAH . (@YOMAISAH) reported

    @O2 loyal customer of nearly a decade - unaware four calls I made last night to fix issues with a flight to reach US for a funeral were outside my ‘unlimited calls’ package. And now landed with a bill of £435?! In total, total shock! Need this fixed.

  • Kaidasaurus Kaida (@Kaidasaurus) reported

    @O2 I'm going to EE after my contract ends. Might be tempted to pay up early to finally get a decent signal

  • Willsturgess Will Sturgess (@Willsturgess) reported

    Thanks @O2 3 times phones been put down on me, including a manager putting the phone down on me! No one seems to want to help or get me back on contract with you! Maybe I should try a different provider who wants to help

  • fiona26118329 fiona sinclair (@fiona26118329) reported

    @O2 the customer services are driving me mad….. multiple calls, online chats and “WhatsApp” messages and despite all the different theories I have been given I still can’t activate VOLT benefits. I’m desperate to upgrade and can’t apply the benefits!!!