O2 Outage Report in Sway, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sway, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sway, Hampshire, England
The most recent O2 outage reports came from the following cities: Bournemouth, Southampton and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Bournemouth |
Phone | |
| Southampton |
Phone | |
| Southampton |
Phone | |
| Verwood |
Internet | |
| Bournemouth |
Phone |
Community Discussion
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O2 Issues Reports Near Sway, England
Latest outage, problems and issue reports in Sway and nearby locations:
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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freckles
(@toria9889) reported
Hi @O2 I have no signal over 24hrs after completing swap my sim. Trying to contact you on the app but saying you are busy already. Can you help please? I have a 3month old baby and my phone is my only means of contact. Therefore no signal is not ideal. TIA
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Autism Milton Keynes🏴
(@AutismKeynes) reported
Oi @O2 you are fraudsters where has my credit gone? (don't lie because lying is bad) luckily we only need your head office address to send the letter of notice to. hurry now please to save one queuing at the post office. I Hope you refund my postage for this and top my phone up!
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James Gosnold and 3198 others
(@JamesGoz) reported
@O2 30 hours. So... I can call the customer service line & be assertive & rude & demand to get escalated etc etc but I'd rather not. I'm mid-Covid too so tired & can't be arsed. Is there any chance you could just escalate & sort it like you would if I did call & shout at people?
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Martinez
(@ITheGaffer) reported
@O2 Still the same, i’ve turned the phone off and back on numerous times now. I’ll DM you this needs sorting there is clearly an issue with people porting into O2 as you can see from your open forums, not good enough.
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Wine Time Fridays
(@hannahfeiner) reported
@O2 hey o2 team, I am trying to access my voicemail from Nicaragua but the number to call To receive a text message from You (in order to access voicemail) doesn’t work! Can you help? :) thank you
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Gregg McNally
(@GreggMcNally) reported
@O2 Hi, I need to unlock an iPhone 7 on your network to use another SIM card. How can I do this online please? I have the IMEI number ready
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Paul
(@1980Cookieboy) reported
@O2 signed up to you on the 30th December and still I have not got my Galaxy watch 4 set up with my phone properly after multiple calls and visits to your stores, not very good service from a big network like yourself
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Dave Payne (Payneardo) 😇
(@payneardo) reported
@O2 And I've just double checked as I have other numbers. It looks like I need a code instead of the link as others have had the same issue
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Holly
(@HolllyEmma) reported
Anyone tell me why @o2 are the biggest pile of crap. Pure rubbish signal 80% of the time. So glad my contracts up…
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stemsy
(@stemsy) reported
@O2 Still no signal. I started the sim swap over 40 hours ago and still no service.called the help desk twice but no action taken. How do a get a refund for days without a service?