O2

O2 Outage Report in Sway, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sway, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sway, Hampshire, England 08/08/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sway, Hampshire, England

The most recent O2 outage reports came from the following cities: Bournemouth, Southampton and New Milton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Phone
United KingdomSouthampton Phone
United KingdomNew Milton Total Blackout
United KingdomSouthampton Phone
United KingdomSouthampton Phone
United KingdomSouthampton E-mail

Community Discussion

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O2 Issues Reports Near Sway, England

Latest outage, problems and issue reports in Sway and nearby locations:

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • philpott260 ali (@philpott260) reported from Southampton, England

    @O2 customer services please stop hanging up and please sort my refund. Poor...

  • BadgerFarr Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄

  • SimonHeaps4 Simon Heaps (@SimonHeaps4) reported from Lymington, England

    @O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.

  • XMoonfall 🌌Xantha Moonfall🌌 (@XMoonfall) reported from Southampton, England

    @O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • DavidPalman Detainment Dave (@DavidPalman) reported from Southampton, England

    @O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • conor_oneill94 Conor O'Neill (@conor_oneill94) reported from Southampton, England

    @O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • ANeonRainbow Lee 🐈🤷‍♂️👀 (@ANeonRainbow) reported from Southampton, England

    @O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • prudhvi_edara Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • robert82hughes Robert Hughes (@robert82hughes) reported

    @O2 I spoke to someone from O2 on the 17th about extra charges on my bill. These were due to be removed, but according to my bill this has not happened. Help!

  • JulianBrierley Julian Brierley (@JulianBrierley) reported

    @O2 For years we had good 2G signal indoors. For the last few weeks none, just weak 4G near a window. I have reported it several times on the website and each time I get a sorry we've found a fault and then later a "good news we've fixed the issue" message but no change.

  • MidniteKaos Simone (@MidniteKaos) reported

    @O2 Hi need to speak to someone about my account but can’t speak to a person as system/phone system says bye and cuts you off 😡. As of 17th March my current contract is up. My monthly bill made up of phone charge and air time charge! Want to know what my bill will go down too?

  • gfalconbuk Graeme Falconbridge 〓〓 (@gfalconbuk) reported

    @O2 help! Since two updates ago the option for WiFi calling has disappeared from my S20plus. It's still enabled on my account. #SamsungGalaxyS20 #O2 #WifiCalling

  • adele_linden adele linden (@adele_linden) reported

    @O2 second day of trying to resolve my Si issue. Currently have been holding on for 35 minutes 😡😡😡

  • mazzymooface_gm Ria 💥 FlashBang Out!💥 (@mazzymooface_gm) reported

    @O2 hey team sorry in advance I'm not doing well with technology today can you tweet me the customer service number I use from my o2 mobile please. TIA

  • HarpSilver H is for Harp (@HarpSilver) reported

    Grrr @SkyUK great idea lets knock out the Granton/Leith (Edinburgh) Broadband just in time for you getting out of work and the weekend just as well I have 90gb from @O2 and I'm able to portable hotspot but really Sky fix it

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • SGTShotYou SGTShotYou 🌐 (@SGTShotYou) reported

    @O2 paid for same day delivery on a phone upgrade today and nothing... agents online were unable to do anything by there own admission, including ignoring my request to cancel it, twice. Why offer a service if you are unable to fulfil it!

  • JulieAllsop Julie Allsop (@JulieAllsop) reported

    @johnwhalvin @O2 Run for the hills, don’t sign with them, awful company...