O2 Outage Report in Sway, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sway, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sway, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Southampton |
Phone | |
| Southampton |
Phone | |
| Southampton |
TV | |
| New Milton |
Phone | |
| New Milton |
Phone |
Community Discussion
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O2 Issues Reports Near Sway, England
Latest outage, problems and issue reports in Sway and nearby locations:
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Ali L
(@AliJLab) reported
from
Bournemouth, England
@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
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Simon Heaps
(@SimonHeaps4) reported
from
Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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ali
(@philpott260) reported
from
Southampton, England
@O2 customer services please stop hanging up and please sort my refund. Poor...
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Waddell ✝️⛵🚴♂️🏃♂️🥃
(@David_Waddell) reported
@O2 Ok, I'm disappointed you haven't acknowledge by wider point. You still have an issue with some codes not scanning and some codes appearing to have been used previously. It's embarrassing to be told (twice now) that a code I've used for the first time has already been used.
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the friendly flamingo
(@matttheflamingo) reported
Hi @O2. One of your salespeople convinced me to change my contract the other day. Since then my voicemail has stopped working and I’ve been getting alerts constantly through the day. Please can you fix it?
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katerina
(@MiNombreAqui) reported
@O2 Hey, I'd like to change my direct debit date so that my phone bill is paid on the first of each month, not in the middle. Please can you help with that? Thanks!
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Chris Stirling
(@chrisstirling13) reported
@O2 And... We are back to no service, seriously the amount of money you charge, it's ridiculous that 2 months later this is still an issue!
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Stuart McCullagh
(@stumccullagh) reported
from
Leicestershire, England
@O2 trying to set up the app keeps saying password not working then the resets not working , cust svcs saying I need to wait until July for my first bill in meantime I’m losing my weekly benefits
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Kerry Whitton
(@kerryw83) reported
@O2 your customer service has disabled my sim (in the process of getting a new one) meaning I am without network coverage. Yesterday my hot water tank leaked and I had no phone to sort. You service agents keep telling me to wait for the new sim…. Appallingly poor responses! Help
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Gordé 🦩
(@ReissOmari) reported
@TheBlueMalladus @O2 Makes no sense, to be honest, if I look at the coverage map, where I was says it only gets 4G, but it’s in the boarder of 5G, so it must be picking up BARLEY 5G signal from a mast far aware. So dumb
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melissa young
(@Melissaminogue4) reported
@O2 thanks you I was suppose to have o2 travel that the man help me to put on been charge £197 next month bill fuming 😡
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veteran_on_a_mission
(@MissionVeteran) reported
@O2 shockingly bad switch process from @virginmedia no access to my02 2 different views from customer services both wrong now 5 weeks post switch still ‘account not activated’ does anyone know their stuff?? Lost perks too!!!!
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David Waddell ✝️⛵🚴♂️🏃♂️🥃
(@David_Waddell) reported
@O2 I've had quite a few problems using the Greggs codes. Never had problems at Nero. Either the code doesn't scan or I'm told it's the wrong code when it clearly isn't (and I'm not going to get into an argument over it. I've also had, twice, "this code has already been used."