O2 Outage Report in Sway, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sway, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sway, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Bournemouth |
Phone | |
| Verwood |
Total Blackout | |
| Verwood |
Total Blackout | |
| Southampton |
Phone | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sway, England
Latest outage, problems and issue reports in Sway and nearby locations:
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Flavia
(@via_flav) reported
@O2 issue with my priority code not working. Please assist. Just had an embarrassing moment in the shop.
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Peter *****
(@hoarp001) reported
@O2 I sent a letter about a week ago to cancel a new contract under 14 day cooling off period. I have not heard back. Your website will not give me contact details, it just goes round and round in circles. How can I get confirmation of my cancellation? Thanks
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Elliot Reuben
(@ereuben) reported
@O2 Thanks for getting back to me. It's a Samsung S9 but I can't turn it on, the screen is broken too :( I have checked all the docs available on myo2 too.
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Katherine
(@TheKaramel22) reported
@O2 any ideas why I have full bars of 4G the last week and I constantly have “no internet connection” when searching/going on apps? I’ve done all the steps, turned on & off - checked the local checker for any issues and states no problems. I’m not paying £40 a month for nothing..
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Nathan
(@Nathclimber) reported
@O2 trying to pay off my device plan rang up twice there’s no options to do it. Can someone please give me some help
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Louise 🏴 🇺🇸 🤠🎸🤠🎸🎶🎵💋👮♂️
(@loulou34f) reported
@O2 seriously sort out your customer service 🙈🙈absolutely appalling, terrible connection, don't understand English & asked me for my password wtaf???
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Paul
(@itspaulactually) reported
Hey @O2 - any chance of some signal in say, I dunno, some part of the north of England?!
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Jon Sawer
(@JonSawer) reported
@O2 Hi, I’m a Pay Monthly customer.
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mumofharry
(@mumofharry) reported
@O2 Ive switched my mobile network to 02 from virgin when i try to text to another ipone they are not going through nor do i receive text messages from another iPhone
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Mr Flibbles
(@sokinwhat) reported
@O2 absolutely shocking customer service. I reported a suspected fraud as it was happening. I was told there was no fraud. The next day I rang back and confirmed that it was fraud. I’ve followed all of your instructions and still not being resolved.