O2

O2 Outage Report in Bournemouth, England

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The latest reports from users having issues in Bournemouth come from postal codes BH1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bournemouth, England 04/19/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bournemouth, England

The most recent O2 outage reports came from the following cities: Wimborne Minster, New Milton, Bournemouth and Ferndown.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Internet
United KingdomNew Milton Phone
United KingdomNew Milton Phone
United KingdomBournemouth Internet
United KingdomBournemouth Phone
United KingdomNew Milton Phone

Community Discussion

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O2 Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

  • Hannah_eaton21 Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • tamsin_herbert Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • LauraIsNora Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • squashedant 19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • DavidAGraham David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?

  • jonesy040669 steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • syallaarts Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • rafthemaster Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • revdmesmith Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • champagnellla Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • BadgerFarr Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • prudhvi_edara Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • Dive_With_Matt Matt Holton (@Dive_With_Matt) reported from New Milton, England

    @O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?

  • MandzP1992 Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • MrMatthewHolton Matthew Holton (@MrMatthewHolton) reported from New Milton, England

    Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering

  • lynda_s_k LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • lewisduncan5 Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • tommarais92 TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • oliverpaul1 Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonWhelband Simon Whelband 🇺🇦 (@SimonWhelband) reported

    @O2 To be honest it’s large parts of the line signal issues are terrible. Are there any plans to invest in improvements?

  • digger338 Beldridge (@digger338) reported

    @VMO2News @nothing @O2 Drum Roll ….No service what is happening?????

  • Melissaminogue4 melissa young (@Melissaminogue4) reported

    @O2 thanks you I was suppose to have o2 travel that the man help me to put on been charge £197 next month bill fuming 😡

  • NathanE13716007 Nathan Ellis (@NathanE13716007) reported

    @O2 So I pay for a service from other providers and that's what should cover the lack of reliable service I'm paying 02 ? I pay for a monthly service from 02. I'd be happier if that lack of service was refunded for the unusable period I'm continually having to pay for

  • Gemma_Lou93 Gemma Johnson (@Gemma_Lou93) reported

    @O2 How do I cancel my contract. Ends next month and want to give you notice. Signal very poor in my area and you are the most expensive around

  • BobPeaker Bob Peaker (@BobPeaker) reported

    @O2 really take the biscuit. They inhibit anyone trying talking to an actual person. An automated helper who doesnt recognise the phase 'help' or 'complaint' & service advisors who cut you off. Not a great advert for a 'quality service provider'

  • MissionVeteran veteran_on_a_mission (@MissionVeteran) reported

    @O2 shockingly bad switch process from @virginmedia no access to my02 2 different views from customer services both wrong now 5 weeks post switch still ‘account not activated’ does anyone know their stuff?? Lost perks too!!!!

  • Richard_Meakin Meaks (@Richard_Meakin) reported

    @O2 hey, so I have dm’d and im starting to get past breaking point, but is my number now swapped over as I can see it has on the app. If so why have I got no network on my phone?

  • MiNombreAqui katerina (@MiNombreAqui) reported

    @O2 Hey, I'd like to change my direct debit date so that my phone bill is paid on the first of each month, not in the middle. Please can you help with that? Thanks!

  • kerryw83 Kerry Whitton (@kerryw83) reported

    @O2 your customer service has disabled my sim (in the process of getting a new one) meaning I am without network coverage. Yesterday my hot water tank leaked and I had no phone to sort. You service agents keep telling me to wait for the new sim…. Appallingly poor responses! Help