O2 Outage Report in Sandford, Dorset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sandford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (29%)
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Total Blackout (13%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandford, England
Latest outage, problems and issue reports in Sandford and nearby locations:
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Ali L (@AliJLab) reported from Bournemouth, England
@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Matt Farr (@BadgerFarr) reported from Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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steve jones (@jonesy040669) reported from Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Michael Smith (@revdmesmith) reported from Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Oli Paul (@oliverpaul1) reported from Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Laura (@LauraIsNora) reported from Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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19ant70 (@squashedant) reported from Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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LyndaSK (@lynda_s_k) reported from Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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TomMarais (@tommarais92) reported from Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Richard Frame (@rafthemaster) reported from Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Amanda (@MandzP1992) reported from Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Wendy Bradley (@mentalbabe) reported from Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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David Graham (@DavidAGraham) reported from Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Madeley (@JamesMadeley) reported
@JohnMoo99882213 @EnglandRugby @O2 Had a terrible time at Racing but can hopefully rebuild his career at Bath
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Estelle Keeber (@Estelle_Keeber) reported
My @O2 priority codes for a cinema showing have been sent to an old email address, how can I get the code resent? #help #o2priority
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Dolivercar (@dolivercar1986) reported
@O2 your customer service is awful. Containment team has not replied to any emails per our resolution, all this after waiting on the phone for 2 hours and countless emails and phone calls, what a joke!! Please action our complaint it has been almost 3 months!! C-1905251528
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Ryan (@Ryansteve06) reported
@rohouk @EnglandRugby @O2 Can only think to add experience for the young lads. Otherwise both awful Picks
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Jayu (@Jayu4456) reported
@O2 thanks for charging £28 roaming charges unnecessarily, yet you don't help. If for one day roaming charges I can get a plan for 2 months with 2GB/day why as a consumer would I opt for expensive roaming charges.
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Ian (@Banzai1970) reported
@O2 mobile data really doesn't work still in Godalming, checker says "good" as always but actual data speed available is awful
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Roger Howe (@rohouk) reported
@EnglandRugby @O2 Two headscratchers for me. Dombrandt and Isiekwe. Never done it at international level.
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David Pacitti (@davidpacitti) reported
@O2 Thanks for the generic rubbish reply, hasn’t worked in this area for months and has gotten worse since the mast nearby was removed, didn’t want to have to quote the staff in the local o2 shop, but the service in this area is nothing short of a disgrace, if only you would own it
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David Pacitti (@davidpacitti) reported
@O2 Sorry, that does nothing, but thanks for the generic reply, can you admit that you have issues in the area please?
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David Pacitti (@davidpacitti) reported
@O2 hi, the service is exceptionally poor in most town and cities in the centre, but Falkirk town centre fk1 has been the absolute worst I have ever encountered, can’t even send a message or read anything online, Is this ever going to be fixed? I have a new contract coming up