O2 outages and service status in Poole, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Poole, Ringwood, Bournemouth, and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Phone | 10 days ago |
|
Ringwood
|
Total Blackout | 17 days ago |
|
Bournemouth
|
Internet | 23 days ago |
|
Bournemouth
|
Phone | 1 month ago |
|
Christchurch
|
Phone | 2 months ago |
|
Bournemouth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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steve jones (@jonesy040669) reported from Poole, England@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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19ant70 (@squashedant) reported from Bournemouth, England@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Michael Smith (@revdmesmith) reported from Lytchett Minster, England@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandI’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Duncan Lewis (@lewisduncan5) reported from Christchurch, England@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Amanda (@MandzP1992) reported from Bournemouth, England@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Matt Farr (@BadgerFarr) reported from Bournemouth, EnglandThe @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Ali L (@AliJLab) reported from Bournemouth, England@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Tracey Smith (@syallaarts) reported from Ringwood, England@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Bourneirish (@TirEoghain59) reported from Christchurch, England@O2 having problems activating my account. Can you help
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Oli Paul (@oliverpaul1) reported from Verwood, England@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Laura (@LauraIsNora) reported from Poole, EnglandSneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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TomMarais (@tommarais92) reported from Tarrant Rushton, England@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Tim Royds (@timroyds) reported from Ringwood, EnglandWell, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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David Graham (@DavidAGraham) reported from Bournemouth, England@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Ella (@champagnellla) reported from Christchurch, England@O2 is it normal for my 4g to be so painfully slow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David (@David297819311) reported@O2 @JoeGibbs2 Cancel your contract with 02, they are clearly not providing the service you signed up for, they are in breach of their contract with you.
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Paddy.og 🍌 (@PaddyWarburton) reportedany customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?
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S & S Timms Antiques (@Timmsantiques) reported@O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?
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Jade North (@JadeNorth) reported@O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to
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stephen dodd (@doddy36) reported@O2 Hi, I’m contacting you on behalf of a friend regarding an O2 insurance repair request. They have reported an issue with their phone, but the claim has not progressed — no return packaging has been sent and the repair has not been accepted.
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J (@the_geeker) reported@RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.
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MozzaEV (@mozzaev) reported@Joff_L @O2 That is down to how the comparison sites they earn commission on new connections and sweet **** all on upgrades ot tariff changes for existing customers.. and thats across all UK Networks
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Blueflyer (@WoodpeckerMandP) reported@O2 Get a grip and get somebody to call me who can actually do something, this is shocking now and as I’ve said, I will never ever go anywhere near you ever again. Sort it out
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David Seddon (@DavidSeddon6) reported@O2 seen a deal on uswitch 250gb unlimited minutes and text £15 per month 12 months no increase till next April. Processed the deal did security over they phone and then it says opps something went wrong while on the phone to the security people who pass me to cust service who
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?