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O2 Outage Report in Poole, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Poole, England

The most recent O2 outage reports came from the following cities: Poole, Ringwood, Bournemouth, and Christchurch.

CityProblem TypeReport Time
Poole Phone 5 days ago
Ringwood Total Blackout 12 days ago
Bournemouth Internet 18 days ago
Bournemouth Phone 1 month ago
Christchurch Phone 2 months ago
Bournemouth Phone 2 months ago

Community Discussion

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O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • oliverpaul1
    Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • squashedant
    19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • lynda_s_k
    LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

  • Hannah_eaton21
    Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • tamsin_herbert
    Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • LauraIsNora
    Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • tommarais92
    TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • champagnellla
    Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • prudhvi_edara
    Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • jonesy040669
    steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • TirEoghain59
    Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • BadgerFarr
    Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • MandzP1992
    Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lynzibob
    Lyndsey Naylor (@lynzibob) reported

    @O2 had no service in Newhey area since yesterday..it says all is working when I do service status..yet still I have nothing.. #o2 #nosignal

  • Jolly_Giant
    Ian Ansell (@Jolly_Giant) reported

    @O2 why is there a disconnect between physical retail and online service? Told in person as upgrade was done online that store CANNOT help and to call customer services. Terrible service for a 6 month old phone. 👎👎👎🤬#terriblecustomerservice

  • LecturerJnj
    Lecturer Jnj (@LecturerJnj) reported

    History is about to be made again !! @wizkidayo we be shouting down @O2 for the 3rd time !!

  • nassoskappa
    Nassos Kappa (@nassoskappa) reported

    @virginmedia Well, if @O2 doesn’t do that then I hope you do offer some solution. Getting money from people without offering the contracted service is considered a theft.

  • Jamier45gaming
    Jamie Robson (@Jamier45gaming) reported

    Hello @O2 do you know when service will be restored to the Aboyne area of Scotland? No signal since Friday even.

  • HarveyDecor
    Lee Harvey (@HarveyDecor) reported

    @O2 Phone signal is non existent today. You've admitted that there is a problem in the Wrexham area so how long before this is fixed? I'm out of contract with you this month so try being honest so that I can weigh up my options.

  • ExAppleUser
    Disgruntled (@ExAppleUser) reported

    Does @O2 support esim distribution by email/app etc like most the world (and even Vodafone) or still insisting on posting bits of paper?

  • lesley_sledmore
    Lesley Sledmore (@lesley_sledmore) reported

    @O2 can you help. I have a SIM related issue. Can’t be resolved by O2 app. Just been on hold for 30 minutes only to be cut off!

  • bparker685
    Ben Parker (@bparker685) reported

    Can anyone that works for @O2 explain when I have bill issues that you have not sorted, when you cut me off how am I meant to ring you if the only number I can dial is the payment line? 20 years an O2 customer means nothing!!

  • Cust_Support_
    Customer Service (@Cust_Support_) reported

    @andy_boniface @O2 If you don’t pay your bill, we will cut off service.