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O2

O2 outages and service status in Poole, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Poole, England

The most recent O2 outage reports came from the following cities: Bournemouth, Poole, and Ringwood.

CityProblem TypeReport Time
Bournemouth Internet 8 days ago
Poole Phone 1 month ago
Ringwood Total Blackout 1 month ago
Bournemouth Internet 1 month ago
Bournemouth Phone 2 months ago
Christchurch Phone 2 months ago

Community Discussion

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O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • Hannah_eaton21
    Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • jonesy040669
    steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • oliverpaul1
    Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • tamsin_herbert
    Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • prudhvi_edara
    Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • squashedant
    19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

  • TirEoghain59
    Bourneirish (@TirEoghain59) reported from Christchurch, England

    @O2 having problems activating my account. Can you help

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • BadgerFarr
    Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • LauraIsNora
    Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • MandzP1992
    Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • champagnellla
    Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • AliJLab
    Ali L (@AliJLab) reported from Bournemouth, England

    @O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LandFrances
    Frances 🍀 (Proinséas) (@LandFrances) reported

    @O2 why am I being refused an upgrade after 14 year of being a loyal customer with 2 contracts!! Disgusting way to treat loyal customers I’ll be going to Sky as it’s shocking! Not once has my bill even been paid late

  • SharonaJazzie
    Sharona (@SharonaJazzie) reported

    @LL2013A Also having problems. I think their customer service call centre has been hijacked by scammers. We've tried numerous times to contact @o2 to get resolution and still nothing. Time to investigate this @o2. I am resorting to Ofcom.

  • andrejpwalker
    André Walker (@andrejpwalker) reported

    Congratulations to @O2 you have the worst app I’ve ever used. I’ve clicked a link in my email at least 25 times. Unfortunately I’m unable to pay my bill. I refuse to spent anymore time on this.

  • NickOresme
    . (@NickOresme) reported

    @mhewson_MCH @O2 Just go on the gifgaff website and get a free SIM card and port your number over. Very simple. You will still be on the O2 network as well 👍

  • boulton65
    Anne Louise Boulton (@boulton65) reported

    @O2 Case CIT-A387037 I am requesting this is escalated to a formal complaint and managerial review. While roaming in the EU I experienced a complete loss of mobile data service. There was a failure of service and of support handling resulting in significant inconvenience and concern.

  • LandladyWoo
    Andy W (@LandladyWoo) reported

    Hey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?

  • samovarian
    samovarian (@samovarian) reported

    @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

  • JackieP06936666
    Jackie Potts (@JackieP06936666) reported

    @andrejpwalker @O2 I was with O2 for years and due to all the issues, I changed last year to Smarty..... Best thing I did 👍

  • krissy100283
    Krissy Dawson (@krissy100283) reported

    @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

  • Billyhawes
    Billy Hawes (@Billyhawes) reported

    I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles