O2 outages and service status in Poole, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Bournemouth, Poole, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Internet | 19 days ago |
|
Poole
|
Phone | 1 month ago |
|
Ringwood
|
Total Blackout | 2 months ago |
|
Bournemouth
|
Internet | 2 months ago |
|
Bournemouth
|
Phone | 2 months ago |
|
Christchurch
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandI’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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19ant70 (@squashedant) reported from Bournemouth, England@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Amanda (@MandzP1992) reported from Bournemouth, England@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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David Graham (@DavidAGraham) reported from Bournemouth, England@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Laura (@LauraIsNora) reported from Poole, EnglandSneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Oli Paul (@oliverpaul1) reported from Verwood, England@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Ella (@champagnellla) reported from Christchurch, England@O2 is it normal for my 4g to be so painfully slow
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Tracey Smith (@syallaarts) reported from Ringwood, England@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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LyndaSK (@lynda_s_k) reported from Sandford, England@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Matt Farr (@BadgerFarr) reported from Bournemouth, EnglandThe @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Tim Royds (@timroyds) reported from Ringwood, EnglandWell, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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TomMarais (@tommarais92) reported from Tarrant Rushton, England@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Ali L (@AliJLab) reported from Bournemouth, England@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Bourneirish (@TirEoghain59) reported from Christchurch, England@O2 having problems activating my account. Can you help
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Tim Royds (@timroyds) reported from Ringwood, England@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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steve jones (@jonesy040669) reported from Poole, England@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Michael Smith (@revdmesmith) reported from Lytchett Minster, England@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Music Man (@DavidJa51216245) reported@SkyNews @O2 left me without a working phone for 3 months. Each time i phoned they asked the same scripted questions, was no help in store. Got me to send the phone for repair and it came back saying fixed but it wasnt. I cancelled the contract midway and they got balifs onto me. Avoid
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Oluebube (@Oluebube49496) reported@O2 I am currently in Nigeria and my O2 UK SIM is showing “Emergency calls only.” I have already tried: restarting the phone, enabling roaming, manually selecting partner networks such as MTN and Airtel, and changing network modes.
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Porsche (@users8848) reported@O2 I am abroad and my SIM cannot receive SMS or make calls. I need help checking my account status and roaming bars. 07547901079
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Kieren Bushnell (@kbushnell1975) reported@O2 Do not have a complaint reference as your complaints team have not responded to ANY of my emails!!!!!!
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Kieren Bushnell (@kbushnell1975) reported@O2 Have done that multiple times, and again, you have shown zero interest in a long standing customer. I have lodged a formal complaint and I am still awaiting my refund for the money you have scammed from my account. You really are appalling. I have never experienced customer service as bad as yours.
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K (@xxk4yl2xx) reported@O2 Is there network issues or something? I switched from ee to o2, thinking network connection would be better, but all i have had sijce switchin is errors, and signal issues. My 5g shows as havijg 2-3 bars of service yet it keeps sayin checking network whenever im usin the internet
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Andy Wright (@shakenNstirred) reported@O2 one of your celltower is out at yo267qf. Been out 24hours affer some repair guys where messing around with it. We live next to it and have no service. Had to come out to post this
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By The Face (@BY_THE_FACE_BCN) reported@O2 so sorry, I'm a Spanish customer...anyway, it is already solved. THANK YOU!!
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❤️💛 (@st3veno91) reportedThanks for nothing @o2 "priority" 🙄 and @TicketmasterUK Absolute garbage apps 😡😡