O2 Outage Report in Poole, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Ringwood, Poole, Blandford Forum, Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Ringwood |
Phone | |
| Poole |
Internet | |
| Blandford Forum |
Phone | |
| Blandford Forum |
Total Blackout | |
| Bournemouth |
Phone | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Ali L
(@AliJLab) reported
from
Bournemouth, England
@O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob
(@_JacobDrew) reported
O2 have now hung up on me twice while I’ve asked about an upgrade. The most recent time is when I asked to speak to the management to complain. @O2 is this the sort of customer service you expect to give your long term customers???
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Rubel
(@rubel__r) reported
My Friday the 13th: Requested esim via @O2 app. Physical sim disconnected, and session timed out, before the esim profile was ready. Now I see the esim is ready, but can't get it as they are sending me 2FA to the number that is already disconnected. What a bad system design
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Charlie Percy
(@barliemow) reported
@tescomobile No thanks, been down that road before. I will now only correspond by email. Again in the 4 days I’ve been with @O2 they’re customer service has out shone your so called customer service by a thousand times.
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Toni
(@Toni_w86) reported
@O2 why is it my phone says 4g signal but struggles to load Internet or says no Internet?
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Nick Yates
(@mistatechnical) reported
@O2 your network is a joke. My phone has a 4G signal but the signal doesn’t allow calls, data or messages. This still hasn’t been dealt with in over 3 months and now my watch has mysteriously lost my e sim and you want to charge me to try and re add it.
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char. 🤟🏼
(@ItssChar_) reported
@O2 speak to the guy that was so rude on the phone & no help, to then speak to someone else who is saying I owe money. But noone has texted or called to say, now I’m being told I owe more money when I’ve paid £100 this month. 🤬 Can’t wait for this contract to be up! Horrible CS
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Deej70
(@Deej701) reported
@O2 Some folk asking for a better signal. I'd like an actual signal I'm lucky to get h+ takes ages for pages and apps to open if they even do.
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Miss Leeny
(@missleeny) reported
@O2 Not really - I've been told the bereavement team are the only ones who can help and they aren't available on a Saturday so I have to call back for a 4th time on Monday!
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𝓑𝓸𝓫𝓫𝔂 𝓸𝓵𝓭 𝓑𝓸𝔂 🍺 🇬🇧
(@bvanegghen) reported
@O2 Sort your signal out, it’s crap.
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GothGirlGoneGrey
(@gothgirlgrey) reported
@O2 Yes, it's scarier when your O2 service is that poor you can't make a call or access the Internet. Logged everyday sinve 5th Jan. Automated texts to say no problem in the area. Social Media messages ignored. If I paid the bill and not my employer I'd be cancelling my DD. Pathetic