O2 Outage Report in Poole, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Verwood |
Total Blackout | |
| Verwood |
Total Blackout | |
| Poole |
Internet | |
| Christchurch |
Phone | |
| Bournemouth |
Phone |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Rippin🏔🌳📷🧗♂️🚴♂️🇪🇺
(@dmrippin) reported
@O2 I've sent you a direct message (over 2 hours ago) but not heard from you at all. Are you able to help?
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Russell Elliott
(@RussElliott96) reported
@O2 can someone help me add insurance to my device please
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_
(@jackmbishop_) reported
Hello @O2 I want to pay the rest of my device plan early but not upgrade. I keep getting an option to upgrade on the phone but just want to pay off my device plan. Pls help
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𝐑𝐎𝐁𝐘𝐍 𝐌𝐀𝐍𝐍𝐈𝐅𝐈𝐄𝐋𝐃 ✨
(@robynmcx) reported
@O2 as a long-standing customer that can find every offer for a better phone and more data cheaper than what I’ve got I think I’ll be changing networks and that’s before my price goes up in April 🙃
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Chez☆Wilkinson
(@chezwilko13) reported
@O2 how do I cancel a contract in the cooling off period
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vic
(@vixeim) reported
@O2 just signed up to O2 in the hope to use the volt option however I’m greeted with the message virgin media isn’t available at your address - I’ve been a virgin media customer since 2018 so it is most definitely available at my address.
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Saeran the Wanderer 💙🇺🇦
(@Searan15) reported
@O2 Frankly I don't care about that. Annual increase means an annual increase NOT in less than 24 hours! I will be looking to return the phone and cancel agreement.
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Selina
(@glamrockgoth) reported
@O2 Hi, I redeemed my rewards for an Amazon voucher but never received it. I spent half hr on the phone with customer services this morning. They couldn’t sort it & said they’d ring back between 12 & 2 and I’ve heard nothing!
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Kim Routley
(@kroutley18gmai1) reported
@AJ_AKH @O2 Agreed insane, greedy, and we won't see any additional services, support or upgrade in customer service,
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𝐌𝐢𝐥𝐞𝐬 𝐆𝐫𝐢𝐟𝐟𝐢𝐧
(@Griffin13Miles) reported
@O2 the way you have handled my partners phone issues is truly awful, he has been without a phone for days now and all you have done is pass him from pillar to post without resolving the issue to the point he is so upset, I suggest you really question your customer service 😔