O2 outages and service status in Poole, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Poole, Ringwood, Bournemouth, and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Poole
|
Phone | 11 days ago |
|
Ringwood
|
Total Blackout | 18 days ago |
|
Bournemouth
|
Internet | 24 days ago |
|
Bournemouth
|
Phone | 1 month ago |
|
Christchurch
|
Phone | 2 months ago |
|
Bournemouth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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19ant70 (@squashedant) reported from Bournemouth, England@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Amanda (@MandzP1992) reported from Bournemouth, England@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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Ella (@champagnellla) reported from Christchurch, England@O2 is it normal for my 4g to be so painfully slow
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Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Tracey Smith (@syallaarts) reported from Ringwood, England@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Michael Smith (@revdmesmith) reported from Lytchett Minster, England@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Bourneirish (@TirEoghain59) reported from Christchurch, England@O2 having problems activating my account. Can you help
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Matt Farr (@BadgerFarr) reported from Bournemouth, EnglandThe @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Tim Royds (@timroyds) reported from Ringwood, EnglandWell, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
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Tim Royds (@timroyds) reported from Ringwood, England@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Tamsin Herbert (@tamsin_herbert) reported from Poole, England@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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LyndaSK (@lynda_s_k) reported from Sandford, England@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Laura (@LauraIsNora) reported from Poole, EnglandSneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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TomMarais (@tommarais92) reported from Tarrant Rushton, England@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Oli Paul (@oliverpaul1) reported from Verwood, England@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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Wendy Bradley (@mentalbabe) reported from Wool, England@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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Richard Frame (@rafthemaster) reported from Bournemouth, EnglandI’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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David Graham (@DavidAGraham) reported from Bournemouth, England@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Duncan Lewis (@lewisduncan5) reported from Christchurch, England@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Brownlee (@ThomasAmnesiac) reported from Belfast, Northern IrelandWill @O2 ever do anything about signal is Belfast City Centre? 🤔
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Selahattin Karaman (@SoccerSportvas) reportedI regret switching to O2. Despite showing full 5G signal across London, my internet barely works. Pages won’t load, WhatsApp just keeps buffering, and basic browsing is almost impossible. I’ve contacted customer support multiple times. @O2
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****
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Rcmnsotp (@rcmnsotp) reported@O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.
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J (@the_geeker) reported@RedRosesRugby @O2 But when #LW9 has had a bad day or things haven’t gone well, we can use your experience as an example of how things go wrong and you bounce back. Thank for providing inspiration Mo.
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Yeo (@MissWhyOh) reported@O2 @Joff_L I would leave o2 if I were you. They do not care about loyalty, the prices and annual increases are diabolical. Their sneaky behaviour last year caused a riot. That said, once you’re out of contract I have previously gone onto a price comparison new customer deal for £8.
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Lucia (@LadyLucia05) reported@O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.
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Paddy.og 🍌 (@PaddyWarburton) reportedany customers of @O2 in the UK had any recent customer service experiences? my wife and I have both had to contact them in the past few days and WOW it’s been a horrendous experience sure it didn’t used to be like this?
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Darren Coomer (@coomerdarren) reported@O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time