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O2 Outage Report in Poole, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Poole, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Poole, England

The most recent O2 outage reports came from the following cities: Poole, Ringwood, Bournemouth, Christchurch, and Verwood.

CityProblem TypeReport Time
Poole Phone 2 days ago
Ringwood Total Blackout 9 days ago
Bournemouth Internet 15 days ago
Bournemouth Phone 27 days ago
Christchurch Phone 1 month ago
Bournemouth Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • revdmesmith
    Michael Smith (@revdmesmith) reported from Lytchett Minster, England

    @O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!

  • mentalbabe
    Wendy Bradley (@mentalbabe) reported from Wool, England

    @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

  • LauraIsNora
    Laura (@LauraIsNora) reported from Poole, England

    Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?

  • Hannah_eaton21
    Hannah Eaton (@Hannah_eaton21) reported from Hamworthy, England

    @O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

  • MandzP1992
    Amanda (@MandzP1992) reported from Bournemouth, England

    @O2 It’s always not working I can’t use my internet in the gardens where all the shops are

  • tamsin_herbert
    Tamsin Herbert (@tamsin_herbert) reported from Poole, England

    @O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Christchurch, England

    @O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Bournemouth, England

    I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

  • squashedant
    19ant70 (@squashedant) reported from Bournemouth, England

    @O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

  • timroyds
    Tim Royds (@timroyds) reported from Ringwood, England

    @O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

  • tommarais92
    TomMarais (@tommarais92) reported from Tarrant Rushton, England

    @gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

  • BadgerFarr
    Matt Farr (@BadgerFarr) reported from Bournemouth, England

    The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!

  • syallaarts
    Tracey Smith (@syallaarts) reported from Ringwood, England

    @O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...

  • jonesy040669
    steve jones (@jonesy040669) reported from Poole, England

    @O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me

  • oliverpaul1
    Oli Paul (@oliverpaul1) reported from Verwood, England

    @O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!

  • prudhvi_edara
    Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • DavidAGraham
    David Graham (@DavidAGraham) reported from Bournemouth, England

    @BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

  • champagnellla
    Ella (@champagnellla) reported from Christchurch, England

    @O2 is it normal for my 4g to be so painfully slow

  • lynda_s_k
    LyndaSK (@lynda_s_k) reported from Sandford, England

    @O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AutismHousedad
    Autism Housedad (@AutismHousedad) reported

    @NadineDorries @virginmedia @O2 Poor Nadine promoted well above her skillset

  • jnreben
    Brian (@jnreben) reported

    @O2 Trying to upgrade but every time I try to go to checkout the site just hangs , is there an issue, been trying for 2 days as I want the sale offer that ends today.

  • springsteen50
    Sleepy Cat. #NHS FBPE European 💕.Despises Brexit. (@springsteen50) reported

    @NadineDorries @virginmedia @O2 Nadine-as a Minister you never seem to have the true facts.I think you have been in the company ofJohnson too Long.

  • Ayane_Grace
    Ayane_Grace 😷🖤👩🏾‍💻 🇪🇺🇵🇹 (@Ayane_Grace) reported

    @NadineDorries @virginmedia @O2 Drinking excessively is bad for you! In your case, makes you live in a different reality.

  • designinateacup
    D in the Tea 🫖 (@designinateacup) reported

    @BorisJohnson @virginmedia @O2 Every network provided this before you and your useless pals initiated your blatant power grab. Resign you joke. #BorisMustGo

  • BarryHurford
    Barry Hurford (@BarryHurford) reported

    @BorisJohnson @virginmedia @O2 *some UK citizens. And, until you and your plundering chums ballsed it up, this wasn’t an issue for ANY UK citizen, you bungling phallus. And stop f*cking over the NHS, so that you can flog it to the Yanks and ***** your ill-gotten gains away on *******-fuelled ****** & wallpaper

  • billgdavies
    ¡Ay Caramba! 🇪🇺 (@billgdavies) reported

    @BorisJohnson @virginmedia @O2 If you had any sense, you'd keep your head down on this one.

  • patrick_voyle
    Patrick Voyle (@patrick_voyle) reported

    @NadineDorries @virginmedia @O2 Stop telling the people lies the people aren't stupid. 😡😡

  • joycemcchrystal
    joycemcchrystal (@joycemcchrystal) reported

    @BorisJohnson @virginmedia @O2 What about price rises I'm paying for phone with virgin I don't use but still paying for landline how about scraping that it would be big help .

  • PhillipsVolley
    DavidPhillipsRightFoot (@PhillipsVolley) reported

    @O2 hi, I’m sorting a new SIM for a relative. He’s an O2 customer (old phone; large SIM card; PAYG). He’s moving to an iPhone which he has already so we just want an O2 SIM-only deal. Can we move his number from his old/big sim to the new/small one?