O2 Outage Report in Poole, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent O2 outage reports came from the following cities: Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Verwood |
Total Blackout | |
| Verwood |
Total Blackout | |
| Poole |
Internet | |
| Christchurch |
Phone | |
| Bournemouth |
Phone |
Community Discussion
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O2 Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Hannah Eaton
(@Hannah_eaton21) reported
from
Hamworthy, England
@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞
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Tim Royds
(@timroyds) reported
from
Ringwood, England
@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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TomMarais
(@tommarais92) reported
from
Tarrant Rushton, England
@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford
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Laura
(@LauraIsNora) reported
from
Poole, England
Sneaky @O2 added Disney+ to my account which I hadn’t realised and had been paying for. Never watched anything on it and now deleted. Hey o2 can I get a refund...?
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Tamsin Herbert
(@tamsin_herbert) reported
from
Poole, England
@O2 hi there! Been charged £5 to reply to an 02 survey text when abroad. Was told it would be free to reply- it’s in the text. Literally I replied with a single digit. Would like this refunded. Can’t get hold of anyone to resolve this, please help!
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Tracey Smith
(@syallaarts) reported
from
Ringwood, England
@O2 honestly, all the years I have entered your competitions on o2 priority... the law of averages says I should have won something by now.. but not once since priority launched, have I won anything... so either its a stitch up... or your computer is broken...
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Matt Farr
(@BadgerFarr) reported
from
Bournemouth, England
The @O2 4G signal in the town centre of Bournemouth is truly pathetic! For years it's been awful! I pay so much for it to be so rubbish!
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Ella
(@champagnellla) reported
from
Christchurch, England
@O2 is it normal for my 4g to be so painfully slow
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Michael Smith
(@revdmesmith) reported
from
Lytchett Minster, England
@O2 love the fact that O2 send a validation code by text for guest Wi-Fi…..reason for using guest Wi-Fi is no phone signal!
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Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
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steve jones
(@jonesy040669) reported
from
Poole, England
@O2 my contact is coming to an end very soon and I’m looking for a good deal as I’ve been a long time customer (bt cellnet days) I kind of know what I looking for so hopefully your customer service will be good to me
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Amanda
(@MandzP1992) reported
from
Bournemouth, England
@O2 It’s always not working I can’t use my internet in the gardens where all the shops are
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley
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Oli Paul
(@oliverpaul1) reported
from
Verwood, England
@O2 Always been the same, complaint logged last year, and the response was along the lines of ‘we have no plans to change anything’. Great service!
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LyndaSK
(@lynda_s_k) reported
from
Sandford, England
@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!
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Prudhvi teja Edara
(@prudhvi_edara) reported
from
Bournemouth, England
@O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..
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19ant70
(@squashedant) reported
from
Bournemouth, England
@O2 you literally have the worst customer service ever! 😡 Why doesn't anyone answer the phone been waiting nearly 45 minutes!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye
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Tim Royds
(@timroyds) reported
from
Ringwood, England
Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Scotty
(@AlisonS533) reported
@O2 partner quoted £90 for recycling his phone to find out that an issue that is technically a fault (screen burn) will result in only receiving £18. Clearly a trick used by o2 to get customers to stay. He's now tied in to a 3yr contract but will be leaving ASAP. As will I.
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adison
(@adison33601185) reported
@O2 Restarting doesn’t work! Network checker says “Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it.” N12 7AS. I’m literally at my wits end, it’s been 4 days!😤
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Joe's piece for Life-Liberty-Equality
(@Macerty) reported
Ordered the iPhone 14 Pro Max 3 weeks ago from O2 outlet and was due to collect it yesterday but still hasn’t arrived. Apple and/or O2 should be compensating anyone who is experiencing supplier issues. Not good enough! @O2
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Adam Tooke
(@adamtooke) reported
@O2 tomorrow will be 4 weeks since ordering my iPhone pro max, which one of your customer service ladies rang me to upgrade about I might add! She told me up to 4 weeks for delivery. Any chance I’ll get it soon? This is ridiculous!!!
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Nick Sagar
(@nicksagar) reported
Hey @O2 !! How can you just justify charging me £7.20 per MB without notifying me of the charges on my arrival onto the Singapore network - my account is now suspended until I clear the bill but can not receive the pw reset code as my 3G is suspended!!! This is a joke!!!
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lynseybestitching
(@lynseybestitch1) reported
@O2 Your colleague stated they would send me out a new SIM - and has CANCELLED my current Sim. The were not meant to do that. I went into my closest store and was told they should not have deactivated me current one and they can't do anything. I was without any signal yesterday.....
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curious_mind__
(@curious_mind__) reported
@O2 No online chat available for PAYG! Twitter handle ignores the tweets for help. On calling cust care they are least bothered and try to sell the products! They can’t even get a sim delivered. Bad experience even before starting with O2! I’m done ❌
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@katabasis16
(@katabasis16) reported
@O2 just had incomprehensible call from your Delhi call centre . Wha????? She hang up after I said 'huh?' too many times
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Becky Haywood
(@TeslaGirl) reported
@O2 I’ve just arrived in San Francisco and my phone will not connect to any local provider, data roaming is on and I’ve switched my phone on & off again. Can you help?
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Tony Mattson
(@Tony_Mattson) reported
My phone seems to have stopped functioning properly since my most recent iOS updates. Network connection rubbish. Apps not working. I now have a mobile phone that is useless while mobile. Is this an @o2 problem or an @Apple problem?