O2 Outage in Wimborne Minster, Dorset, England

@O2 I’ve been with you the grand total of 3 days and already regretting switching to you! Can’t even get switching my number right. Had no working number for a day and you can’t tell me when I will actually have a working phone number! Shocking service!

@gemgemgemgem89 @O2 I’ve got the same issue but in Blandford

I’m sorry @O2 but this is the end of our friendship - years of loyalty has bought be nothing. The service has got worse, not better and for the cost it’s not worth it - I’m off to see if @ThreeUK is a magic number maybe they can give me what I need - fair well and goodbye

@O2 I would love a new phone on 5G I would never be with out internet or battery again 🤞

@O2 It’s always not working I can’t use my internet in the gardens where all the shops are

@O2 is it normal for my 4g to be so painfully slow

@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

@BBCClick No mention of outage of the @O2 network last year in this report. Instead talking about a 'potential scenario' that actually already @Ericsson has created, stopping communication, taking IoT device such as digital bus stop signs offline for 24 hours in many countries @spenley

@O2 It’s been interesting the number of ppl who’ve contacted me with similar stories about O2. Promises that are not met - time and time again. My perception is that you have significant customer care issues...

Well, that experience has been an eye opener... NEVER EVER trust @O2. Promised in Oct & Dec to give refund. Nothing happened. Chase today & given choice of making complaint or refund. If complain no refund today. #NaffCustomerService #RipOff #CantBeTrusted

Had this message from @O2 #o2outage #o2down We're very sorry for Thursday's network issues. We understand how important it is to stay connected, especially this time of year. You'll receive a credit for two days of your monthly airtime subscription charges by the end of January.

I've heard nothing from @O2 about this, after or during the outage.

@O2 My wife and I still have no 4G. If you have restored the network, as you advertise, please explain why we are still without.

@O2 Come on guys any more info , and how about some compensation. Still down with no 4g Network #o2down #o2outage

@O2 this data outage is ridiculous- I know it’s affecting everyone but I feel I’m owed as is everyone else a particular refund to cover service loss - I can’t function out and about personally and even less so in my JOB due to the outage both personal & work O2 connections down!

@SkyNews @O2 May loses her right to govern, that her deal with the EU is so very poor, that she tried deliberately to hide contentious parts of it from sight, and that she chose to have her doubters brow beaten by QC Geoffrey Cox who told MP's to grow up. A true Machiavel for "her" way.

So @O2 Data Services go down and everyone instantly demands compensation. Get a ******* grip. Shit happens.

@O2 Just managed to get WiFi, is there an ETA on the fix going in as this is a bit of a pain in the arse!! X

@O2 This is beyond a joke - poor coverage over the last few weeks and today no data and intermittent signal - this is not on

@O2 I want my contracted monthly repayments to be reconsidered since you are upholding the service I’m paying for #o2 #o2down

I have been with @O2, @EE, @VodafoneUK, @lycamobile,@giffgaff and I have the same problem I have tried multiple things and I think it's time I should act by telling you my issue by struggling to receive a signals all around Cromer some places you have it then you don't.

@EE @VodafoneUK @O2 you stay that you coverage all over the United Kingdom but around East Runtham and around Cromer when I go down to the caver van I always have a bad signal could you please try and improve your network. it's not my phone because I have tried multiple phones

Absolutely gobsmacked by the service from @O2! Tried to place an order 3 times for an iWatch to find out that one of their staff members have made up my D.O.B, making me out to be 120- poor service for a customer that spends over £150 a month with them #disappointed #PoorService

@O2 Thankfully, I am out of O2, shocking service.

I was a customer of @o2 for over two decades with four devices on contract. Last 5 years service has been pathetic. Moved to Sky Mobile , same coverage, much cheaper and better customer service

@Mad_Scots_Wench @O2 @O2 terrible off yourself... will be loosing a customer very soon

@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.

@O2 keep sending me a list of contacts, I’ve wasted over an hour on all, to no avail, useless customer service. You either talk to a robot or someone who can’t help you. You ask to speak to a supervised. They say I am the supervisor, can I speak to your manager=no. No help at all

@O2 tried to upgrade to more phone data as I’m using so much, as I’m isolating. Been a customer for 10years. During a pandemic o2 see it as a business opportunity. The best they could do was charge me £16 for an extra 25GB of data. I have to wait till January to leave this crap

@O2 is there any customer service numbers I can ring please