O2

O2 Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15 and ME16.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Maidstone, Kent, England 03/09/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Maidstone, Kent, England

The most recent O2 outage reports came from the following cities: Sittingbourne, Gravesend, Maidstone, Sheerness, Royal Tunbridge Wells and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne Phone
United KingdomGravesend Phone
United KingdomMaidstone Phone
United KingdomSittingbourne Wi-fi
United KingdomMaidstone Phone
United KingdomMaidstone Phone

Community Discussion

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O2 Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • ferretd69 Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • evf_c Lizz (@evf_c) reported from Tonbridge, England

    @O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • Ashley_Tutt94 Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England

    @O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • PaulStevens1991 Paul Stevens (@PaulStevens1991) reported from Newington, England

    @O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • LiamFos78239707 Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • JillDocherty Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • BigTentSocial Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England

    What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paddingtonkay paddington (@paddingtonkay) reported

    @O2 4 phone calls, 1 week later trying to get my old number onto new phone! Still no joy! As a business customer expect better service than this! Going to cancel unless resolved #customerexperience #badservice #poorcustomerservice

  • askfamilylawyer Kate Moran (@askfamilylawyer) reported

    @O2 been trying to sort an upgrade for the last few days but app&your website keep crashing. Even tried to speak to an o2 sales bot on your whatsapp chat but noone joined. #frustrated Wouldn’t want to have to defect to another network after 15 years but may have to #pleasehelp

  • Raghave15631865 Raghavendra (@Raghave15631865) reported

    @heikohaller @TrelloStatus @o2 Germany DSL - on of the pathetic internet connections. I want to cancel my contract no one Bludy people are responding to the call & as well as responding copy paste scripted message.

  • garveyco candy garvey (@garveyco) reported

    @O2 your automated service is absolutely shocking . How the heck do you speak to a human being. It’s appalling ... your app is not much better. I’m trying to set up a dd in order to purchase an Apple Watch. It’s IMPOSSIBLE .

  • Danica17381685 Danica (@Danica17381685) reported

    @O2 please help, I ordered a watch from you which is faulty and I can't organise a return as your website is set up for contracts only!

  • emilyrxsemakeup Em (@emilyrxsemakeup) reported

    @tescomobile @tescomobile your customer service is appalling, my phone has been stolen and cannot afford to replace it at the moment, but you are still making me pay for my usage when IM NOT USING ANYTHING can’t wait for my contract to be over so i can go to @O2

  • danyeandle Dan Yeandle (@danyeandle) reported

    @O2 when is the issue in GL18 going to be fixed? Signal has been basically non existent for probably a week now?

  • chrisquinny01 Chris Quinn (@chrisquinny01) reported

    Having issues with My o2 @O2 ?

  • michaelajanee Michaela Grisdale (@michaelajanee) reported

    @O2 Hi, the only urgent option they give is if your phone is lost or stolen. Can I confirm whether I press this option should I wish to discuss my issue further? Thankyou :)

  • EloiseLouden Eloise O’Flaherty (@EloiseLouden) reported

    @O2 please explain to me how your customer service cannot help my change my address over the phone because it breaches security but are happy to send my products to an address they know I do not live at and that is not a breach #confused #badservice