O2 Outage Report in Royal Tunbridge Wells, Kent, England
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The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent O2 outage reports came from the following cities: Sevenoaks, Royal Tunbridge Wells and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Phone | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
Wi-fi | |
| Sevenoaks |
Phone | |
| Sevenoaks |
Phone | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
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O2 Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Lizz
(@evf_c) reported
from
Tonbridge, England
@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben 🇪🇺🇫🇷🇬🇧
(@Swarley29) reported
@turningleftfor @ThreeUK @O2 Now I pay 0.01£ for 12gb for 6 months then 6.90£ (very reasonable) and my flatmate took 15Gb for 94p for 6 months then 7.90£. The network is also more reliable for us. That was a nice move.
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Ben 🇪🇺🇫🇷🇬🇧
(@Swarley29) reported
@turningleftfor @ThreeUK @O2 3 forced me out of my contract last year doubled the price and took roaming out. This year same for my flatmate 30 days notice and then double the price and no more roaming. We switched to Lebara (Vodafone) network wish I did before EU+ India roaming and 100 international min
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Jay
(@join4te) reported
@O2 Day 21 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Dormilon_Andy
(@dormilon686) reported
@O2 dreadful service in Liverpool this afternoon. Forget 5G- your 4G service isn’t strong enough to cope with a city with people in it!
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Adele
(@ASTPhography) reported
@O2 help me please
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Jess
(@athenajm) reported
@O2 Hi, I've filled out the form to move my O2 PAYG number to my O2 monthly account but it keeps saying that something has gone wrong. Can you help please?
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Amy Rowland
(@aflanagancarter) reported
from
Manchester, England
@O2 what is with no service in Manchester?! So bad and un safe!
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Angus Irvine
(@gusirv) reported
@O2 number swap didn't happen as promised. Poor service.
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⊗ Gazos 🧑💻 XRPL Dev
(@Gazos_) reported
@o2 I can't login to my account as it's states 'not activated' chat is unavailable and there is no email support. Shocking for a communications company
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Viniam
(@InventOneCalm) reported
@O2 Two tweets and a DM in two days from me snd still no proper reply from you. I think I need to cancel my new account with you and go back to @SkyHelpTeam