O2 Outage Report in Royal Tunbridge Wells, Kent, England

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The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royal Tunbridge Wells, Kent, England 04/16/2024 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Tunbridge Wells, Kent, England

The most recent O2 outage reports came from the following cities: West Malling, Sevenoaks, Maidstone, Tonbridge, East Grinstead, Royal Tunbridge Wells, Edenbridge and Heathfield.

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City Problem Type Report Time
United KingdomWest Malling Phone
United KingdomSevenoaks Total Blackout
United KingdomMaidstone Phone
United KingdomMaidstone Phone
United KingdomTonbridge Total Blackout
United KingdomMaidstone Phone

Community Discussion

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O2 Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • danielgrimwood Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • JillDocherty Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • danielgrimwood Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • alfie_dobbo Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • mindserenade Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • dark_skydesign Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • ferretd69 Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • souljazzxtc Dave Clarke (@souljazzxtc) reported

    @O2 No speaking to someone. They aren’t allowed to make a complaint on behalf.

  • GillBav Bav Gill (@GillBav) reported

    @O2 the worst customer service ever! Managers promise call backs, on hold for over an hour, staff that have no clue what they're doing and my issue is still unresolved. Don't know why I moved from EE!!

  • buchananballs Adam Buchanan (@buchananballs) reported

    @O2 My Wi-Fi is running a stupidly low speeds but I’ve arranged to get that sorted, please can someone explain why I’m getting no 4G as your not providing me with the service I’m paying for and surely that a breach of contract ?

  • shaliaxmai $eb11 (@shaliaxmai) reported

    @O2 my voucher for odean is not working when i try to book it

  • gazjack gary p jackson (@gazjack) reported

    @Luce1982 @O2 @EE I have both ,one for work,one for me ,both are crap.

  • Charlotte_BRFC Charlotte Reynolds (@Charlotte_BRFC) reported

    @Luce1982 @O2 @EE Much better signal but prices are increasing by 14.4% in march

  • venkman2_11 Paul Steer (@venkman2_11) reported

    @O2 For the love of god sort your shocking service out in weston super mare. It’s a disgrace!! Missed out on yet another priority deal due to your abysmal service in large built up areas. Worst network I’ve ever used in 30 years plus of mobiles. Fuming!

  • AnneSav96501224 Anne Savage (@AnneSav96501224) reported

    @O2 hello I've just received a one time passcode that I didn't request. Shortly after I received a phone call saying they were from O2. I ended the call and didn't pass any info on. Any help on this please. Thanks

  • ToniiWilliamsox toni. (@ToniiWilliamsox) reported

    Cannot wait to leave @O2 an actually be able to make phone-calls without it dropping out every 2 minutes. Awful service at the moment!!

  • TechwithLee81 Lee 🇬🇧 (@TechwithLee81) reported

    ******* disgraceful @O2 you don't care about people or what they've been through or going through. Just a bunch of process driven monkeys with the power of **** all. Shameful. #BadGuys