O2 Outage Report in Royal Tunbridge Wells, Kent, England
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The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent O2 outage reports came from the following cities: West Malling, Maidstone, Sevenoaks, Tonbridge, East Grinstead, Royal Tunbridge Wells, Edenbridge and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Maidstone |
Phone | |
| West Malling |
Phone | |
| Sevenoaks |
Total Blackout | |
| Maidstone |
Phone | |
| Maidstone |
Phone |
Community Discussion
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O2 Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Dark-Sky Designs
(@dark_skydesign) reported
from
Tonbridge, England
@O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Annett 🇪🇺
(@PaulAnnett) reported
Is it possible that after switching from @O2 to @tescomobile for a better deal, I’ve got worse signal coverage? They run on the same network but I’m getting “zero bars” in my house more than I ever did on o2, which was typically one or two bars.
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Toad - La
(@kinopio_toad) reported
@SayItLoud19 @O2 Then you have no signal at all....
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Adam Rice
(@adamRrice) reported
@O2 do you know when this issue will be resolved please?
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Larry
(@larrytheking2) reported
Oh no - after escaping from the clutches of @virginmedia, they have merged with @O2 and now their customer service is terrible too. Think I may switch to @EE!
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Louisa ⭐️⭐️
(@baronesspawsey) reported
So just looked up @O2 personal hotspot help page and it says you have to have 3G or 4G so does that mean personal hotspots don’t work on 5G
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Stuart Robson
(@StuRobson) reported
… or @o2 have created an issue with iOS 15.1 🤔
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Maciej°W
(@mwal86) reported
@O2 Hi guys, I have a problem with my VoLTE Samsung S10+ it's not working I cant even activate it since the update, been in o2 shop and been told that they cant do anything? done all steps from the o2 website but still no solution ... Help!
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• kathryn 🏳️🌈 • HAPPY PRIDE •
(@queendnp) reported
@O2 you have **** coverage though bestie
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ForzaBashar
(@Forza_Bashar) reported
@christopherw @O2 @ThreeUK Three signal is very poor though
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Betty
(@beth_hacking) reported
@ErikaHighamx @O2 I get 3 bars of 4G and nothing loads might as well not have any signal