O2 Outage in Burwash, East Sussex, England

@O2 sending me a generic DM is not good enough I want an answer to my order or I will cancel the pro max and contract - pathetic service

@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

@O2 impossible to get through to your customer service/ insurance.

@AlanGreene73 @O2 It doesn’t fix it!

@O2 very poor service...ordered an upgrade in Dec when it was in stock, this week told out of stock, ring to complain as not offered alt, told customer complaints closed at midday on Tuesday! Waited on hold for ages...promised a call back that never happened 😔💩

@jak_kay @O2 O2 4G has got serious problems and O2 are not admitting that there is!

@O2 still you have problems with the 4G network can’t stream only 3G is faster sort it out please

@O2 can you please donate my 2 day’ refund for loss of 3G/4G service to @Shelter please. Anyone seeing this please retweet and any O2 customers do the same! This could have real impact 🙏🌲🌲🎅🏻

@rockchickQB @O2 Annie, I couldn’t agree more! I’ve been an O2 customer for 22 years. One of their customer service agents told me that I was one of their ‘oldest’ clients. Throughout that time I’ve had ZERO reception where I live. Looking forward to my rebate though. 😉

@O2 I think you still got a problem as I have just done a speed test and your network is Fluctuating on 4g I notice when Streaming TV and kept on stopping. I have turn off my device so that is ruled out.

The only day I had to drive to and from Clapham for a shoot and @O2’s mobile data goes down 👏

Poxy @O2 now now phone signal at all

@O2 I WANT TO CANCEL MY CONTRACT ASAP!!!!! Please help it’s been 3 days of being messed around!

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

@O2 I have to leave your network because of some idiot!!

@O2 Not only have no complaints procedure, they are also rude, as they ignore comments. Very poor quality company.

@O2 been with o2 for 15 years without a break, contract up and looking to go sim only for a bit, been told twice in last week or so that someone would call me back as wanted to get me a good deal but nothing, poor customer service, time to move on

@O2 Hi. Just discovered that the monthly plan I phoned to cancel in/around March hasn't actually been cancelled and I'm still paying for it. Can't phone (as requested) and nothing on website for this type of query. Please advise as I've now paid 3 months extra. Thanx.

@O2 my parcel has not been delivered. @DHLParcelUK we’re supposed to deliver it today. I may have to cancel my order as I don’t know what is happening or where it is.

@giles2905 @EE @ThreeUKSupport @O2 @VodafoneUK It's bad when you can't get more than 1 bar.

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK Service is so crap

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK How rude