O2

O2 Outage Report in Hastings, East Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hastings, East Sussex, England 07/03/2025 12:55

July 03: Problems at O2

O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • anxiouss_latte j o d i e ♡ (@anxiouss_latte) reported from Rye, England

    Hiya @O2 i just brought a contract online from you & payed my upfront cost + for a plug, however the first attempt of payment was apple pay which apparently declined so i then payed using a different card - however you’ve taken both payments so ive been overcharged - help? 😢

  • bangandmousey Kirsten (@bangandmousey) reported from Hastings, England

    @hayleysoraya @O2 Internet gas been flaky everywhere due to bad weather I think

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @O2 why are trying to still charge when I clearly left you in September due to you crazy expensive charges and your amazing customer services!!! Leave me alone!!!

  • michelebraiden michele crew (@michelebraiden) reported from Hastings, England

    @O2 sending me a generic DM is not good enough I want an answer to my order or I will cancel the pro max and contract - pathetic service

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • CmBJeb CMB ARTWORKS (@CmBJeb) reported from Eastbourne, England

    @O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim

  • lydwray Lynda Mason (@lydwray) reported from Eastbourne, England

    @KavanaghCk @O2 I never ever have phone signal.

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Terristarfish Teresa 💜 (@Terristarfish) reported

    @O2 I'm trying to add my NHS code. I've been putting this off for months due to so much difficulty. Can somebody just directly contact me to help??

  • lkoo1 LK (@lkoo1) reported

    @O2 eSIM not working for nearly 3 days. Gone into 2 stores and spoken to 6 different agents on chat and no resolution. Even the in store staff said they were told not to re-issue SIMs. How can a major network operate like this?!

  • SebandfinBooth1 Seb and fin Booth (@SebandfinBooth1) reported

    @RayExeter25 @O2 We’ve the same issue - no idea what’s going on

  • gigisound G10 (@gigisound) reported

    @O2 I need help!!!!

  • billysmith45 billy smith (@billysmith45) reported

    @O2 why is it impossible for you team to fix error message 900 for my Apple Watch.. voice and data plan was working yesterday on the Apple Watch but on my new watch today I get this error.. nobody seems to know at o2 😳 please advise?

  • dinsdalelanden1 dinsdalelandenep (@dinsdalelanden1) reported

    @O2 I haven't had a signal for 3 days, asked for help both online and instore and nothing. Decided to leave so wanted to request a PAC code but can't as I can't text with no signal. Asked via the app for a PAC code but was told they can't give this out there, what do I do now?

  • PublicChoicer PublicChoicer (@PublicChoicer) reported

    @O2 It is amazing that you hire people who barely speak English. You call 202 and it is a gigantic enterprise to be able to understand what those Pakistanis and indians you hire say to you. Now due to a lack of understanding, your people cannot cancel my service..

  • Umz1261117 Umz (@Umz1261117) reported

    @O2 I raised a serious complaint (ref: C-130525391) regarding billing errors and debt collection despite credits being applied and your team admitting fault.

  • madmedicalman James (@madmedicalman) reported

    @O2 Thankfully, eventually I got it sorted yesterday. You need to rethink the system to try & speak to customer services…. Takes too long to speak to someone. Also, why am I doing security on automated system & it just repeated when I speak to someone! Ridiculous!

  • ShaunfromDurham ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported

    Hey @O2, why does your phone service not work nearly everywhere I go? Its 2025 and major towns/cities I can’t use internet. Even when says 3-4 bars nothing loads. Any plans to sort this?