O2 Outage Report in Sevenoaks, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sevenoaks, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sevenoaks, Kent, England
The most recent O2 outage reports came from the following cities: East Grinstead, London, Bromley, Sevenoaks and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Dark-Sky Designs
(@dark_skydesign) reported
from
Tonbridge, England
@O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Expo Aviation
(@ExpoAviation) reported
@O2 I ordered my new phone yesterday morning and so far @DPDgroup_news have let it sit in the Liverpool depot all day with their customer service team saying it's been held up by an unknown cause and might come tomorrow. I'm absolutely fuming!
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Emma Branney
(@EmsyB74) reported
@O2 I ordered a week ago. I've had no confirmation. I am a new customer so don't have handset with yourself. I've had no emails. I've rang and they have escalated and can't find details. It will nearly be week. My contract ends EE tomorrow. I need someone to call to advise??
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(Syndication)
(@BluishSanity) reported
Dear @O2 it's beyond appalling that 5 months after reporting issues with your network they're still ongoing, I still get next to know signal at work or on the journey home, it's not even about money anymore, it's just outright pathetic your lack of acknowledgement of the issue
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Joanna Stovold
(@JoannaStovold) reported
@O2 is there any way to actually get a response from customer services? Your live chat never works and won’t even take a message.
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Jodie Adlam.
(@jleigh1993x) reported
@O2 Help please! Whenever I try and call my voicemail (currently one to listen to) or dial 202 to get support from you my phone ends the call immediately without dialling. Seeing the notification is driving me crazy! I can dial out to other numbers. Please help!
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Chazz Lines
(@ChazzLines) reported
@O2 Needless to say, @O2, I'm not happy at paying full price for a service that I'm not receiving most of the month, given I'm in work 40-odd hours a week and often in Swansea town centre at the weekend. I would appreciate someone contacting me to propose a decent compromise.
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Elliott Holmes
(@Ellh92) reported
@O2 your service is shocking, what’s todays excuse ?
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❤✨Leatitia James ✨❤
(@leatitiajames) reported
@O2 I'm paying insurance on my devices, yet O2 customer services cannot explain why I'm not covered via their systems information. I am not able to make a claim due to an apparent mistake on their system. Very frustrating 😕 Poor service.
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Kanoel Fabrics #Endsars
(@Kanoel_fabrics) reported
On Saturday, I spoke to my friends about @O2 priority tickets, and O2 has not stopped calling me. I am not even an O2 customer. This is getting creepy and you need to stop. Remove my number from that list. Av told your callers n am telling you now.
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Chris
(@chrgrvs) reported
@O2 No 5G in large parts of Newcastle city centre is pretty poor. In 2022 I don’t think it’s too much to expect a decent signal in a city centre.