O2 Outage Report in Sevenoaks, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sevenoaks, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sevenoaks, Kent, England
The most recent O2 outage reports came from the following cities: Gravesend, London, West Malling, Tonbridge, Royal Tunbridge Wells and Longfield.
City | Problem Type | Report Time |
---|---|---|
Gravesend | Phone | |
London | Internet | |
London | Internet | |
London | Total Blackout | |
London | Phone | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Angie Foskett
(@angie_foskett) reported
@O2 I’m not receiving OTP passcodes on my phone. I’m currently in Cyprus, connected by WiFi, enough data so can’t see why I’m having an issue. Started having problems yesterday but texts did eventually come through. Today nothing. I need to do online banking for myself and mum.
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shahzad khan
(@shahzadkhan7000) reported
@O2 MR Stephen one of your employees harassing me and discriminating on call and was rude and i have evidence of his recording and from other o2 customer service what they said he harassed employee whoever try to help me and many customer service person from o2 said we recognised !
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Mikey Austin
(@Austin9Mikey) reported
@O2 why is my sim card still not provisioned? Spoken with 5 CS reps today from another number and cut off 4 of them... Still waiting to use my phone after 8 days. No one at O2 gives a crap #notimpressed #badcustomerservice
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Claire
(@hughesclaire39) reported
@O2 @GoodThingsFdn @virginmedia Shame service isn’t very good
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Mark
(@markdansell) reported
@O2 5G network is the tech equivalent of the emperors new clothes, absolute pony. They have plenty of 3G, can that be turned back on?
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shahzad khan
(@shahzadkhan7000) reported
@O2 What sort of ******* petson you hired on complain team@who harassed customer and haras own o2 employees who try to help and already said i received terrible service because of this ******* one petson MR stephen
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Danny F
(@MrDanF35) reported
@O2 I am not happy,Spoke to one of your advisers and told I had a call back "booked" by a senior manager and no call back! Please can you get back to me about this. Thanks as been a long time customer of O2 and this isn't good customer service..
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Dominic C-Scott
(@DomCScott) reported
@O2 Hi, trying to redeem a Shop Disney code for £10 and it’s saying not valid. Can you help?
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.
(@LostitNft) reported
@cjenscook @O2 Been using them about 5 years now. Never had an issue. I pay £6p/m, unlimited texts, calls & about 2gb data. Accumulated 10gb now which carries over. The big bonus is that each time you pay the monthly, it adds to your credit score! 1 month minimum contract term. Sim only mind.
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Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 @GoodThingsFdn @virginmedia You have the worst service ever, phones don’t work in London and your customer service team takes 1 hour to pick up calls, no service, no internet, charging so much and no customer service available, this is absolutely disgusting.