O2 Outage Report in Addington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Addington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Addington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Ealing, Epsom, Caterham, Erith, Orpington, Croydon, City of Westminster, Southwark, City of London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Ealing |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Addington, England
Latest outage, problems and issue reports in Addington and nearby locations:
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@SmugFaceKevin) reported
@O2 First class customer service 🙄
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David Green
(@DavidGreen2016) reported
Trying to get a PAC from @O2 but getting the runaround. Text reply not working. They even phoned me to tell me to call another number. Then on hold 30 mins, and now cut off.
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Nathan Relph
(@NathanRelph) reported
@O2 I don’t have wifi at work, I understand that you can’t provide a fault free service, but I’m paying for a service I can’t use properly! I haven’t been able to use my data for 9 hours a day for the last week & another 6 days of it yet! 13+ days of no data is *************** a bit!
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Darren Dunne
(@dunny6times) reported
Ay how come I don’t get signal anywhere near a football match @O2. Seriously it’s 2022 and to not be able to make a phone call when needed outside a football ground is awful. I pay £60+ a month is annoying. “We’re better connected”. Any ideas, people? @O2
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Darren Dunne
(@dunny6times) reported
@jajon95 @O2 Lad the same it took me til about 11 o’clock to get signal on the way home it’s pathetic. It’s most places I go with a crowd, even in the city centre. I’m doing swerving them when my contract is up like.
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Robbie
(@rstantonmedia) reported
@O2 its happening everywhere! 5G BARELY works on your network and im paying for it stupidly and 4G just works when it feels like it! When im on the train there is no point getting my phone out because I wont get any messages or any connection until im off it and home Poor service 😞
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lauren johnson
(@laurenjohnsonnx) reported
@O2 how long does it take to swap to your network if I provide my PAC number? Also how do I do this
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Colin Woods
(@Colin__Woods) reported
@O2 I can confirm you’re unable to offer a fault free service as I’ve not had a network since yesterday morning - hence asking for a refund!!!
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Leigh knight
(@Keira1974) reported
@O2 spent 3 days trying to contact customer service. Online chat lets me fill everything in then says unavailable.
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JJ
(@JacobRogers666) reported
@stewIFA @O2 Many have taken out a contract or upgraded with o2 instead of switching network due this weekly perk which everyone loves. No care for customers, just the cheaper option to go to greggs for them