O2

O2 Outage Report in Addington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Addington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Addington, Greater London, England 11/26/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addington, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, London, Bexleyheath, Sevenoaks, Poplar, Richmond, Hammersmith, City of Westminster, Merton, Ealing, Epsom, Caterham, Erith, Orpington and Croydon.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomBexleyheath Phone
United KingdomSevenoaks Phone
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Addington, England

Latest outage, problems and issue reports in Addington and nearby locations:

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HanaBrown_ Hana Brown (@HanaBrown_) reported

    @O2 But as I’ve already said, i’ve encountered this issue with several phones on o2 over the years. No I dont have another device to test it in, but you can’t possibly believe that every phone i’ve ever had has just been faulty ??

  • harrysmaple97 P Maple (@harrysmaple97) reported

    @O2 it should not take now approaching 10days, 12hours+ on chats to your advisors to get an easy issue sorted. And yet you REFUSE to issue any cash compensation for the time wasted, staff lying to me and still no resolution.

  • harrysmaple97 P Maple (@harrysmaple97) reported

    Very poor service from @O2 9 days now ive been trying to get an issue sorted and now it seems their staff have given up!

  • Spurschic43 Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic43) reported

    Anyone who is on @O2 consider leaving. I can honestly say that the level of service I have received from them is nothing short of appalling. Have had issue after issue, lie after lie. I’m done with these people

  • charlievevents Charlie Vanstone (@charlievevents) reported

    I am done with @o2 now. 5g full signal in so many areas around the UK and I cannot get internet. It’s appalling service. Fed up paying for something that’s not working

  • HanaBrown_ Hana Brown (@HanaBrown_) reported

    @O2 my data has very suddenly become absolutely non-existent over the past 2 weeks. Tried a new sim, hasn’t helped at all. Staff claim no signal issues in my area but I point refuse to believe its a device issue as I’ve had this on and off for years on various devices. Help???

  • kwhite_96 Katharine White (@kwhite_96) reported

    @O2 I have not had any phone signal due to a phone mast down for 2+ weeks.I have emailed & live chat multiple times but have not had any response. It is not due to come back until the 7th. Please confirm I will be getting a refund for the service I am paying for but unable to use

  • mentalmovieguy Chezzy Lee (@mentalmovieguy) reported

    @O2 four days now I've been trying to cancel the contract for my apple what on average around an hour each day and I'm still on the phone trying to sort it. If I was a new customer I so would have gave up all hope by now

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @O2 AND DONT TELL ME THE SIGNALS FINE HERE BECAUSE I DON'T WANT TO HEAR IT!!!! IM LEAVING O2 ASAP!!!! THE ISSUES BEEN GOING ON FAR TOO LONG NOW!!!!

  • Fiona67D Fiona (@Fiona67D) reported

    @bfafleck @O2 My 02 signal’s not the best either. I don’t know what they’re playing at just lately. I’ve been with 02 for years and it’s never been this bad and i’m not in the sticks either.