O2

O2 Outage Report in Addington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Addington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Addington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Addington, Greater London, England 12/16/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addington, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Wandsworth, Paddington, City of Westminster, Fulham, Surbiton, Croydon, Hammersmith, Bexleyheath, Sevenoaks, Poplar, Richmond, Merton and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Addington, England

Latest outage, problems and issue reports in Addington and nearby locations:

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • RachelWinnCast Rachel Winn Casting (@RachelWinnCast) reported from Redhill, England

    @O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tjcmorgan insecurity matters (@tjcmorgan) reported

    What’s the deal with lack of @O2 coverage in Canterbury? It sucks!

  • balmera186 MrShortchanged (@balmera186) reported

    @O2 request for assistance. I am unable to answer any of the security questions on your app and cannot get passed 'go' Where do I go now to get my problem resolved. Woe is me for not writing these things down

  • GoaterBilly Billy Goater (@GoaterBilly) reported

    @O2 20+ years with o2 as a personal and business customer, zero customer loyalty. Not impressed. No new contracts from us. Feeling badly let down.

  • Vijay_781 ᐯIᒍᗩY ☬ (@Vijay_781) reported

    @O2 hi, I’m trying to book an odeon ticket for this Saturday using the priorities code but keep getting ‘The voucher number is incorrect’. Never had an issue before when it used to be Sun/Mon only

  • naso26 Naso Shemetras (@naso26) reported

    In Greece in the last 2weeks since 2nd oct my husbands phone service dies endless calls to @O2 with promises that service he pays in full will resume soon. Customer care 0 service 0. What a disgrace Heading for bankruptcy and they just don’t give a toss.

  • askthedood KevyD (@askthedood) reported

    My port over to @O2 went fine, as did my sons. I can’t buy a SIM for my daughter due to their stupid credit check rules. But my wife’s port has not gone well. She still can’t send SMS texts and had to reset network settings just to get the phone to take her old ported number grrr

  • laura_estah laura (@laura_estah) reported

    @O2 you charged me £40 for a sim card i have never used🤠 is it possible to speak to someone to sort this out?

  • henrylim96 Henry Lim (@henrylim96) reported

    @ManuelVonau @O2 #TIL! I am using Telekom, and I often getting "No Service" on my iPhone (or is it because I am using iPhone? 🫣) Good to be back in stone/dinosaur age.

  • Tonyprescott101 Tony Prescott (@Tonyprescott101) reported

    @virginmedia incredible(sarcasm)service. Issue with my broadband since I’ve changed my contract, call customer services. Told no issues, advised the way to fix(none issues) is 3 Wi-Fi extenders and a 12 month mobile @O2 contract that I don’t need. What a Wednesday!

  • dean_b Dean (@dean_b) reported

    @O2 I’ve just switched to you from Three and your network is terrible. I’ve got full 4G signal but after about 5 mins of using it, it stops working, and I have to switch my data off and back on again to get it going. iPhone 14 pro max, brand new phone. Not cheap. Terrible signal.