O2 Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Leatherhead, Hackney, City of London, Abbey Wood, Harringay, Dartford, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Phone | |
| Paddington |
Phone | |
| Thornton Heath |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark McCormack 💙
(@optimark_prime) reported
@O2 Can’t seem to get 4G (or any G) in the PL25 area. Any issues you’re aware of, please?
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Zreen Mansha
(@ZreenMansha) reported
@vmbusinesshelp @vmbusiness @O2 I did, they couldn’t fix it and have said someone will come out tomorrow at some point, how do virgin compensate businesses for loss of work days due to lack of broadband?
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Craig Rush
(@Welsh_Mount) reported
@O2 need to start a live chat to resolve an SIM issue…struggling to get past your knowledge base on the website…plse help!
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Windy Miller
(@millerbeer1) reported
@O2 hi 02, been waiting for a call back from customer services for a month; just checking ur phones working and got credit? 🤔
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Worcash
(@WorcAshes) reported
So @VodafoneUK also believe loyalty is one way - from the customer only! After more than ten years with them I am not privy to the same upgrade benefits as to someone who has a more valued handset than me! Oh well time to join @O2 who have looked after other family members!
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MellonieYasmina
(@MellonieYasmina) reported
@O2 hiya sent an dm hour ago can someone help me
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Mark Cooper
(@markcoops20) reported
@O2 Spent over an hour on phone as got sent to wrong department. Not sure the agent is going to sort as I have not received an email yet confirming. Would have expected more help. Will ring again when finished work.
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Mark Russell
(@m66rus) reported
Why is @O2 so poor in Milton Keynes all the time? With a modern town you would think it would be up there! Sitting at MK15 0DL with 3 bars 3G outside
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Imogen
(@IJB_XX) reported
@O2 It’s in Stoke-on-Trent and Manchester. I have had the issues for several months now, it’s like the service gets worse and worse as time goes on.
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Helen Cox
(@galwayhelen_cox) reported
More appalling service from @O2 today! Unbelievable! Whatever happened to the customer being right, or even being listened to!