O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, Fulham, Islington, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Bexleyheath, Poplar and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Howitt
(@t75ony) reported
@O2 why can no one tell me what's wrong with my phone but they can tell me its £300 to fix it? If I took my car to get repaired I'd expect to know what the money was being spent on and if they couldn't tell me I'd assume they were thieves and liars, why are you different.
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Alexandra Hawkes
(@Al_Vee_) reported
@O2 Roam freely? I wish my phone had signal, 8days and counting of no service!! Wifi calls doesn’t work. 4G doesn’t work. Nobody can call me, I can’t call out. All 4 contracts in the house are out of use. And you won’t compensate or even give a rough date of when it’ll be fixed!
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Max Kelsey
(@MaxKelsey23) reported
@theswirly @O2 Prices are a joke. Problem is there's plenty of affluent rugby fans who will pay them, so the RFU never see the issue.
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Dennis
(@Dennis27239631) reported
@O2 what a shambles of a company Why do your complaints department hide behind an email inbox? Nobody helps/responds to emails and you can't make a verbal complaint over the phone. Who thought that was a good idea?
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Jason Watkins
(@Jason__Watkins) reported
What is it about @O2 - Yet another waste of time at Tottenham Court Road Store. I was a victim of crime and had my phone stollen. I bought ALL my details with me in the 1 hour i have today to sort it. Still they could not help. I am beyond furious!
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Lucy Sikorska
(@ElleBeeeeee) reported
@O2 almost 24 hours with no network and no reply from you guys here…..
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Adele Birchenough
(@AdeleBirchenou3) reported
@O2 Yes all 3 are pending, I got two emails for two payments saying Thankyou for your payment and the other email saying there has been a problem
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Kim Ryan
(@kimothen) reported
I can use WhatsApp / text while I’m home on wifi but then have issues when I go out. And people can’t call me today so my number clearly isn’t working. Who / what do I call to get this sorted @o2?
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Daniel Hanvey
(@tenorengineer) reported
@giffgaff @O2 Hi - it appears myself and a few friends in the Cheltenham area (GL51) are struggling with 4G. I can't see any reports of network issues, do you know of any?
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David Luke
(@David7NE) reported
@O2 It's still not working for me. Still opening See Tickets