O2 Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Waltham Forest, London, Thornton Heath, Hackney, Harringay, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Phone | |
| London |
Total Blackout | |
| Thornton Heath |
Phone | |
| Hackney |
Phone | |
| London |
Internet | |
| Harringay |
Phone |
Community Discussion
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O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🦊🐒🦆🦋🐜🐥🐍🐙🦏
(@aniiimal_) reported
@O2 the phrase #betterconnected is utter nonsense.A network provider that cannot provide a network to a new Apple Watch & then when you want to cancel there is an error which doesn't let you do it.. shame there wasn't an error taking my £215 upfront #tradingstandards here I come.
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leanne
(@leannieworld) reported
@O2 Thanks O2 - unfortunately we may have to wait for her current contract to end but she only needs a simple smart phone and more importantly help from a human being on the other end of a phone when needed.
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Lucinda
(@Lucidavis86) reported
Hi @O2 - have you changed the software you use for your online chat? It's awful and a bit of a step backwards 🙄
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hemant sharma
(@02hemantsharma) reported
@O2 can’t redeem the 3 months Apple Music offer! I read the term and conditions , my understanding is I still can have 2 months free , but it keeps showing an error. Help please!
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Jeremy Mutter
(@jeremymutter) reported
@O2 Have tried all of the self help through the app
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Frankie Goodall
(@FrankieGoodall2) reported
@O2 Where can I raise a formal complaint? Set up a contract over two weeks ago, which they messed up and still have no access to my numbers or anything, yet been charged! Absolute joke of a service!!!!
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Mars
(@ManLikeMarss) reported
@O2 Gotta be the worst network for coverage. How can it be worse than spin-off Giffgaff
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Lethal Badger
(@BenGarbutt1) reported
@virginmedia @TheBHF @O2 Fantastic, now can you fix the Internet we're paying for please, only down AGAIN for an entire night, morning and I'm assuming also afternoon too if last time is any indicator... ..........
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Karl Hunt
(@KarlHun93356280) reported
@Hannah_Culley @O2 It is because O2 took down the mast and got refused permission on where they wanted to put it. So now we have no mast. Not likely to be resolved soon as they do not even have a new site or planning permission to put it back up. It was taken down to build houses!
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carl westgate
(@wez1972) reported
@O2 how do I go about making a formal complaint about o2 everything from network service to customer services, the will to live 😫