O2 Outage Report in Southwark, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Southwark come from postal codes SE5 and SE16.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Harringay, London, Hammersmith, Southwark, City of London, Croydon, Ealing, City of Westminster, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Geoff Adams-Spink
(@GAdams_Spink) reported
from
Harrow Weald, England
So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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IG: nathibeats
(@nathibeats) reported
from
East Ham, England
@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Keith - newacc.
(@whiterosetyke) reported
from
Islington, England
@O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RedHorseVector
(@RedHorseVector) reported
@O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business
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Lynn Nicholls
(@LynnEducation) reported
Absolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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the farting cow
(@Michael37822549) reported
Can someone please from @O2 give me a number i can actually speak to someone on about a @virginmedia mobile contract i have the help.line keeps wanting to send a text........i cant receive texts so going round in circles very frustrating
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~~ Lupie~~ 🦋🐺 💜💙🇬🇧🇪🇺✌️
(@IsItBacardiTime) reported
@O2 seriously, employ more customers service staff, this is getting beyond a joke
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The ‘Censored Fascist’
(@CensoredFascist) reported
The @O2 complaints resolution representative I spoke to today was the most unprofessional, arrogant, sociopathic person I have ever spoken to when dealing with a business. You do not expect gaslighting and to be lied to and belittled by a paid employee of a company you patronise
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Lynn Nicholls
(@LynnEducation) reported
Absolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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The ‘Censored Fascist’
(@CensoredFascist) reported
The @O2 complaints resolution representative I spoke to today was the most unprofessional, arrogant, sociopathic person I have ever spoken to when dealing with a business. You do not expect gaslighting and to be lied to and belittled by a paid employee of a company you patronise
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RedHorseVector
(@RedHorseVector) reported
@O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business
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RedHorseVector
(@RedHorseVector) reported
@O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business
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Dan_the_man
(@Dan01222) reported
@EnglandRugby @allianz_stad @O2 That’s a slow back line for international rugby. Underwhelming selections tbh. Why not select talented players that will likely flourish at the World Cup.