O2 outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, and City of Westminster.

City	Problem Type	Report Time
London	Internet	1 day ago
London	Phone	5 days ago
London	Internet	9 days ago
London	Phone	13 days ago
London	Phone	14 days ago
City of Westminster	Wi-fi	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Jonathon (@coffeemadman) reported 1 minute ago from City of London, England

  @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

• 
  Shaney (@ShaneyFirkins96) reported 2 minutes ago from London, England

  Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

• 
  des (@des700) reported 2 minutes ago from Camberwell, England

  @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

• 
  Sheree (@Sheree_Kirby) reported 2 minutes ago from London, England

  @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

• 
  MRS (@TweetMRS) reported 15 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  Sheldon Tarpey (@SheldonLT) reported 17 minutes ago from City of London, England

  @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

• 
  Eva Hamilton (@MedinaMadam) reported 20 minutes ago from Camberwell, England

  Not good customer service at all! Maybe you need to join me @O2

• 
  Vger Ann Goldby (@Iccle_Princess) reported 23 minutes ago from London, England

  Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

• 
  Nico Macdonald (@Nico_Macdonald) reported 28 minutes ago from Poplar, England

  @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

• 
  Irene Barnett (@Thestylist4you) reported 28 minutes ago from Poplar, England

  @LiamYulhanson @O2 What 😳 thats terrible Liam.x

• 
  Mamta Milli Bhatt (@BhattMilli) reported 30 minutes ago from Poplar, England

  @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

• 
  Raru (@raru1980) reported 32 minutes ago from Poplar, England

  Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

• 
  Sam D (@s11kda) reported 33 minutes ago from City of London, England

  @O2 what a shambles of a customer service

• 
  Vanessa (@thatVanessa1) reported 33 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported 34 minutes ago from City of London, England

  @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.

• 
  Andrew (@pitcombe) reported 36 minutes ago from Camberwell, England

  The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

• 
  Tom Davies (@TomDavies_89) reported 46 minutes ago from City of London, England

  I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

• 
  ⚡️Emma⚡️ (@electriccandles) reported 55 minutes ago from London, England

  Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

• 
  Swanscott (@CSwanscott) reported 56 minutes ago from Camberwell, England

  @O2 My data has been extremely slow/not working the last few days can you help out please !!

• 
  Elizabeth Waight (@ElizabethWaight) reported 60 minutes ago from Poplar, England

  After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Tucker (@sydlinger) reported 5 minutes ago

  @EnglandRugby @O2 We don't need a reminder! It's still a poor selection no matter how many times you post it.

• 
  Neil Playle (@neilpop) reported 5 minutes ago

  @O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?

• 
  Eddy Crowe (@EddyCrowe) reported 5 minutes ago

  @DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer

• 
  kathryn green (@oujibob) reported 6 minutes ago

  ****** off now been with @O2 for years and the last two weeks I’ve had no service and things only work when I’m connected to WiFi. Can’t ring them to sort it and trying to do a complaints form and even that won’t sodding send

• 
  Fraser Cornwall🦈 (@cornwall_fraser) reported 7 minutes ago

  @EnglandRugby @O2 15 min delay would help. Think I’m gonna make it with train now moving but will be tight

• 
  Barbz Health Careᴺᴹ (@BARBZHEALTHCARE) reported 8 minutes ago

  @O2 Can someone from the UK customer services team please reach out to me. I’m tired. I’ve called yourselves a minimum of 20 times in the past 7 days and no one has been of any help at all. Full of lies.

• 
  rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported 12 minutes ago

  @iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 12 minutes ago

  @O2 If anyone is wondering, they make you send a bunch of details and then never bother responding

• 
  Shammoz (@Shammoz) reported 13 minutes ago

  @missingSanremo @O2 I wouldn';t hold our breath. New sim received 10 days ago, wont activate.. they are next to USELESS and really have Zero customer care. Cancelled it, going to gifgaff.

• 
  Kayleigh (@kayyleighk7) reported 17 minutes ago

  @dbcxptures This lot are the worst about @O2