O2 Outage Report in Southwark, Greater London, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, and Leatherhead.

City	Problem Type	Report Time
London	Wi-fi	18 hours ago
London	Phone	20 hours ago
Hammersmith	Internet	22 hours ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Raru (@raru1980) reported 27 seconds ago from Poplar, England

  Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

• 
  🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported 5 minutes ago from Croydon, England

  @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

• 
  Daphne & Jake (@madamdaphne) reported 6 minutes ago from Camberwell, England

  Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

• 
  Tom Quinn® (@TomTheProducer1) reported 8 minutes ago from City of London, England

  @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

• 
  Dré (@daktadre) reported 10 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  Jody Randall Esq. (@jodyrandall) reported 13 minutes ago from Walthamstow, England

  @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

• 
  Colin Shaw (@ColinShaw_CX) reported 13 minutes ago from London, England

  Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

• 
  logan (@loganwicke) reported 17 minutes ago from Lambeth, England

  @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

• 
  James Miller (@jameskibwe) reported 20 minutes ago from Stratford, England

  @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

• 
  Jade Wheatley (@JadeWheatley_) reported 23 minutes ago from Paddington, England

  Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

• 
  stuart hobbs (@HobbsStu) reported 24 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Fr Chris Phillips (@phillipsc) reported 28 minutes ago from Camden Town, England

  @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

• 
  MRS (@TweetMRS) reported 28 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

• 
  steve the taxi (@stephenhdg) reported 31 minutes ago from Ilford, England

  @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

• 
  Tom Samuel (@Tjsam1000) reported 31 minutes ago from Whyteleafe, England

  @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

• 
  Paul McCaffrey (@PaulMacca1976) reported 36 minutes ago from Islington, England

  People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

• 
  🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported 44 minutes ago from Croydon, England

  @O2 please help me

• 
  Jessica ♡ (@jessicao96xx) reported 52 minutes ago from Bexleyheath, England

  @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

• 
  Lyndall (@LyndallAnn) reported 56 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Owura kwame (@Y_Dollars) reported 56 minutes ago from East Ham, England

  I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Dedman (@loula_12) reported 9 minutes ago

  How many more times have I got to call @O2 to sort my account out? Absolutely shocking and disgraceful customer service! 6 months and counting! No doubt there will be another excuse why it hasn’t been done!

• 
  Timothy Woodward (@timatdrayton) reported 10 minutes ago

  @O2 The problem was reported on day one when the sim card was received - one month later still fighting the brokers and network to cancel the contract given no signal. Anyone at O2 want to try and help us out without directing me to another social media site ?

• 
  Julie Pratt (@JuliePratt27) reported 12 minutes ago

  @O2 Thanks. I think after 20+ years as a loyal customer it’s time to look elsewhere

• 
  Celtic_Carly (@Celtic_Carly) reported 15 minutes ago

  @O2 Having issues finding out where my new phone has went and not getting any help from Live Chat or phoning Customer service

• 
  s the reformed simp. (@samaraaabigail) reported 16 minutes ago

  @O2 Hello. I have had the same issue all evening and yet you ignore me? @O2

• 
  Timothy Woodward (@timatdrayton) reported 18 minutes ago

  @O2 I run a charity feeding people and kids in need and ordered 4 phones with O2. Three perfect but mine has no signal. The problem was reported on day one - one month later still fighting to cancel the contract given no signal. Anyone at O2 want to try and help us out ?

• 
  Morning-Glory (@ricky_j_turner) reported 20 minutes ago

  @EE shocking service. Not a great first impression of your company on behalf of someone else. Luckily I’m with @O2

• 
  steve (@__stefano__11) reported 20 minutes ago

  @O2 just upgraded my phone had nothing but problems last few days getting a signal rebooted my phone still nothing not impressed

• 
  Clare McGuire (@claremcg92) reported 21 minutes ago

  @O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?

• 
  carter.am (@carteram2) reported 27 minutes ago

  @O2 Help! I got a new tarrif with you where you sent a new sim. I spoke to an agent online who swapped it all over and cancelled my old one but suddenly it appears to have changed itself back and now people are getting texts from the number I don’t want! Live chat isn’t working.