O2 Outage Report in Southwark, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Bromley, London, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Fulham, Islington, Surbiton, Croydon, Ilford, Hammersmith, Wembley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Phone | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
-
Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
-
Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
-
✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
-
Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
-
Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
-
Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
-
Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
-
Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
-
Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
-
✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
-
David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
-
julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
-
PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
-
Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert M
(@btwn_the_wheels) reported
@O2 @SamsungUK Just don’t try to port your number if you get one. Two days later I still can’t make or receive calls. Not even porting from another provider, it’s O2 to O2. A “known issue” apparently.
-
OFFICIAL GFFCONTWITCH 🇬🇧
(@gffcontwitch) reported
@O2 Oh, I thought it was at the bottom, lol , ok, I will have a try soon then and get back to you if I have issues, thanks
-
Zoe Franklin
(@zapnboys) reported
@O2 Thanks O2 shame @tescomobile don’t take customer service seriously 🤬
-
Steph
(@stephlisah) reported
@O2 Doesn’t seem to be working out for my daughter at the moment! Just switched to O2 and hasn’t been able to use her new phone for 2 days due to ‘technical issues’. Not the ‘fair deal and value’ we expected to be honest 😳
-
mick watson
(@mickwatson66) reported
@O2 you really need to sort your customer advisors out.. Hanging up on me because he can't fix my problem.. Shame on you. Had a new contract 2 days can't make or receive calls.. But you take my money. Disgusting!
-
🏴Gary🇪🇺 🇵🇸⚽️🕷
(@hannah_gary) reported
@O2 I can’t register my new card, O2 won’t accept it even although everywhere else does. I can’t sign in to MyO2 /I can’t register with my O2. I can buy a voucher from Tesco but that’s not the way I would like to top up. Appreciate the reply though.
-
A
(@ABQueenxoxo) reported
Thanks @O2 spent ages on phone getting a new deal and order phone after specifically asking if it’s in stock. Pay my device off only to be told no phone in stock! I have to cancel and go through painful process again? @ThreeUK hit me up
-
StarSignSagg
(@waveddbaker1) reported
@O2 the network has been down since last Saturday and no one answers the phone ???
-
Shaw Pye
(@shawpye) reported
@Kimberl99383049 @O2 From reading the forums and twitter it's more than a small number. I'm reading issues started Saturday. So, why wasn't I told that or my transfer declined until you solve issues. Not a very good way of managing the problem, just more being created 1of2
-
Tom
(@TomSedgman) reported
Dear @O2, what is going on with your support team today? I've been disconnected 3 times and have spent about 2 hours on hold so far to recieve one piece of support information that didn't solve my issue. I've only just started this contract and I'm reconsidering if it's worth it.