O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 02/08/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: Kensington, London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Harringay, Hammersmith, Croydon, Ealing and City of Westminster.

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City Problem Type Report Time
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomWorcester Park Phone
United KingdomSouthwark Phone
United KingdomCity of London E-mail
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • masood0902 Masood Naeem (@masood0902) reported

    @O2 after being on hold for 1 hour and 20 mins somone answers then the advisor cuts the line off, welldone for the great customer service thsts 2 days in a row give yourself a award

  • toddler78 Toddy (@toddler78) reported

    @O2 I was promised a callback within 3hrs on Thursday as I’m being overcharged by more than £200. Still no callback. Spent 50minutes on the phone on Thursday and I’ve still not got a solution. Shocking customer service.

  • ldp67 leighpovall (@ldp67) reported

    @O2 my new phone has lost service, I supplied you with a PAC last Thursday and this morning I have no service. Not a good start to a new customer

  • LiamFos64720239 Liam Foster (@LiamFos64720239) reported

    @O2 I wouldn’t recommend @O2 to anybody. They’re awful. Your call centre is amateurish

  • Newdayduffy Jarrod Patrick Duffy - BLACK LIVES MATTER (@Newdayduffy) reported

    Customer service at @O2 is dreadful. Telling me to do stuff, when I've told them I can't as I've lost my phone and sim "You'll need to receive a code" HOW.. when I've lost my sim. Absolute shambles.

  • Melliemay99 Melissa Stark (@Melliemay99) reported

    @CourtneyMcGold2 @O2 It’s stupid!! When you order it, it legit says In Stock then suddenly it’s not...

  • JanetintheUK JanetInTheUK (@JanetintheUK) reported

    @O2 oh my, I just called about an upgrade. Had to listen, and listen, and not allowed to interrupt a guy whose spiel totally put me off, way too much info about what to do in 2 years time on 36 month contract!? Hope you use the call for training purposes on how not to do it. Urg!

  • AshleWhittle Ashle (@AshleWhittle) reported

    Not a great call with @O2, still being charged for a number that they can see I requested to be cancelled in Oct 2019, they want to cancel from tomorrow ! first agent agreed a refund, 2nd agent not very helpful after 1hr+ on the phone

  • therealdeekelly Dee Kelly (@therealdeekelly) reported

    @O2 help...... no phone coverage for 2 days and live chat is offline - i need to make calls bad......

  • LeonaONeill1 Leona O'Neill (@LeonaONeill1) reported

    Dear @O2, I have been trying to talk to someone about my mobile. Every avenue on your automated service leads me to a woman who takes me through a list of stuff, then says 'bye'. Can you help? Thanks