O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 02/21/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: London, Harringay, Hackney, Dartford, City of London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Kensington, Worcester Park and Southwark.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomDartford Phone
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gazc666 Gaz Carter (@gazc666) reported

    @O2 @Apple Ordered upgrade yesterday for next day delivery. Parcel hasn't reached courier yet. Rang customer services to be told "it may come tomorrow" offered to go and collect one in store but that apparently takes longer. Appalling service

  • DebbieRog64 Debbie Rogers (@DebbieRog64) reported

    @O2 Thanks for Nothing O2 .. How can my Dad see a PAC code on a broken phone screen? How many times did my Dad tell you the screen was broken?? Your answer .. take the sim out and put it in another phone!! My Dad would IF HE HAD ANOTHER PHONE!!! 😡😡 #Bloodyuseless

  • dancastree6346 robert smith (@dancastree6346) reported

    @O2 seen has you clearly don't understand its not working p.s. i mean't yesterday there isn't any point carrying on !

  • omaariqbal Omaar (@omaariqbal) reported

    @O2 Can you help me with my query too

  • TheVonSnekk Arnie Von Snekk (@TheVonSnekk) reported

    @O2 ordered new phone Thurs. Guaranteed delivery to store next day. Still no phone Mon afternoon. TERRIBLE customer service on web chat and NO ONE ever answers the phone. I appreciate the world is going to hell in a handbasket but then STOP making promises you can’t keep. Angry.

  • ajbling62 andrea wignall (@ajbling62) reported

    @O2 Please explain why despite reassurances from your UK based colleagues I cannot use my data in Spain!! Husband on ID network and had no issues 🤬🤬🤬🤬

  • Ted_Moura Ted Moura (@Ted_Moura) reported

    @O2 hello, I’m working from home and my broadband stop working. The provider haven’t given any solution yet. I am wondering if I could have unlimited mobile data to use my phone as hotspot

  • Siaus22 Simon Austen (@Siaus22) reported

    @O2 hi. Currently in Canada where roaming is included. I have a voicemail I need to listen to but 901 doesn't work. I have pin all set up but can't seem to access my voicemail.

  • GwentGasman Jason Butcher (@GwentGasman) reported

    @O2 Hi I have just bought a phone from you. Inserted the sim and sent the PAC to transfer my number from Tesco Mobile. Today the number was ported but it hasn't worked so now I have no mobile. Sim is saying unknown number. Can't get through for help. This is really ****

  • AlwaysPrincessM AlwaysPrincessM (@AlwaysPrincessM) reported

    @O2 wow your team REALLY don't want customera to leave...been trying to get through to someone to cancel a contract for FIVE hours and now all the lines are closed. Absolutely fuming.