O2 outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, and City of Westminster.

City	Problem Type	Report Time
London	Phone	5 days ago
London	Phone	6 days ago
London	Internet	10 days ago
London	Total Blackout	10 days ago
London	Phone	17 days ago
London	Total Blackout	18 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 15 seconds ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Lou 🐝 Lou (@Stasisesque) reported 3 minutes ago from London, England

  A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

• 
  Thomas-Lee (@TRFC_Tom) reported 8 minutes ago from London, England

  Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

• 
  Claire (@claireelizabxth) reported 11 minutes ago from Poplar, England

  @O2 have been a customer for over 20 years.

• 
  Nico Macdonald (@Nico_Macdonald) reported 13 minutes ago from Poplar, England

  @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

• 
  Shane (@Shaneyfirkins96) reported 13 minutes ago from London, England

  Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

• 
  Tommy Pickles (@DJTommyPickles) reported 22 minutes ago from Camberwell, England

  @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

• 
  Patrick Keyte (@PatrickKeyte) reported 22 minutes ago from London, England

  @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

• 
  A dollop of kindness (@Pretty_Gorge) reported 23 minutes ago from City of London, England

  @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

• 
  keith watson ⚫️ (@kw1330) reported 27 minutes ago from Camberwell, England

  @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

• 
  Matt Ribbins (@MattRibbins) reported 28 minutes ago from Poplar, England

  @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

• 
  Joshua Preston (@jpfpreston) reported 29 minutes ago from Camberwell, England

  You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

• 
  Katie Hobden (@KtHob) reported 32 minutes ago from City of London, England

  Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

• 
  Sheree (@Sheree_Kirby) reported 33 minutes ago from London, England

  @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

• 
  des (@des700) reported 39 minutes ago from Camberwell, England

  Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

• 
  𝕵𝖚𝖌𝖘 (@till_the_wheels) reported 40 minutes ago from London, England

  @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

• 
  Swanscott (@CSwanscott) reported 41 minutes ago from Camberwell, England

  @O2 My data has been extremely slow/not working the last few days can you help out please !!

• 
  Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported 52 minutes ago from London, England

  Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

• 
  Sam D (@s11kda) reported 53 minutes ago from City of London, England

  @O2 what a shambles of a customer service

• 
  MRS (@TweetMRS) reported 58 minutes ago from Camberwell, England

  “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Davies (@ripinmypants) reported 4 minutes ago

  @O2 I have inboxed you guys regarding my complaint can you please respond

• 
  Andrew (the *****) (@Andrewislington) reported 5 minutes ago

  @JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2

• 
  That Guy Will (@Will_I27) reported 7 minutes ago

  @BelfastGiants @O2 The only thing legendary about this is how horrible it is. Going down as one of the worst jerseys of all time, across every hockey league.

• 
  Terry (@tgloughnane) reported 8 minutes ago

  Is it just me or is the @O2 mobile internet absolute garbage? If I have 4G that means no internet at all, if I have 5G that means I may have internet if I’m not at a busy location!

• 
  Darren Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪 (@dazz20) reported 17 minutes ago

  @BelfastGiants @O2 They are shockingly bad

• 
  arby (@RachelBrennan1) reported 18 minutes ago

  @O2 I've not had any signal since the 5th Ive had a couple of service status texts as I signed up. This not acceptable. Being a female alone I need my phone to be working when I'm out of the house. Will I be refunded for this poor service? Please respond.

• 
  Doughnut Doney (@DoughnutDoney) reported 18 minutes ago

  @O2 hey what's going on with the data coverage....had none to very slow the past 5 hours or so ???

• 
  Kieran Jones (@kezlos) reported 18 minutes ago

  Hey @O2. Sort your network out. I pay £300 a month for a business contract with 3 other devices, can’t do basic things using 4 or 5G l, which affects my business operations. Work away a lot and can’t ******* facetime my boy as it forever says ‘poor signal strength’ JOKE!!

• 
  Melisa Bishop (@FiferTHF) reported 19 minutes ago

  @BelfastGiants @O2 Awful! The teams name and logo should always be more prominent than a sponsors logo.

• 
  Scott (@Sc077as) reported 19 minutes ago

  @O2 your phone coverage is absolutely diabolical!!! Sat in Bristol airport and have 4g and it’s about as much use as a chocolate fire guard. Pay for a 5g service and get nothing anywhere. Shambolic. #nO2