O2 Outage Report in Southwark, Greater London, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, and Leatherhead.

City	Problem Type	Report Time
London	Wi-fi	5 hours ago
London	Phone	7 hours ago
Hammersmith	Internet	9 hours ago
London	Phone	1 day ago
Hammersmith	Internet	1 day ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 2 minutes ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  Fine Chef Damilola🥰 (@bukachef) reported 9 minutes ago from Harrow Weald, England

  @O2 dm pls. I have a problem

• 
  Serbayy’ (@SerbayOzcann) reported 15 minutes ago from Hackney, England

  @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

• 
  Raf (@Mr_Rafal) reported 18 minutes ago from Hackney, England

  Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 19 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Charlene (@Peachey_79) reported 21 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  Dimitthri Lochana Vithanage (@sparkyDLVXO) reported 24 minutes ago from Banstead, England

  @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

• 
  dr nabila 🌹 (@nmunawar) reported 30 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Roslyn (@RoslynBriggs89) reported 31 minutes ago from London, England

  @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 32 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Zenwork (@Zenwork21) reported 34 minutes ago from Poplar, England

  @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

• 
  Charles Howarth (@HowarthCharles) reported 37 minutes ago from Camden Town, England

  @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

• 
  steve the taxi (@stephenhdg) reported 37 minutes ago from Ilford, England

  @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

• 
  Caz Young (@The_Caz) reported 39 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  Tommy Pickles (@DJTommyPickles) reported 39 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Alastair Hilton (@London_W4) reported 40 minutes ago from Islington, England

  I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

• 
  Robert Valentine (@NeedMoreTea) reported 41 minutes ago from Kensington, England

  @O2 I get masts break down etc, but two weeks is quite a long time.

• 
  Mr Grayburn (@PaulGrayburn) reported 48 minutes ago from Romford, England

  @kythespy @O2 Deleted it now, **** ‘em.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 50 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  Charlene (@Peachey_79) reported 52 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Full Circle (@FC360D) reported 6 minutes ago

  @O2 have you guys rolled out 5g in S45 area? I noticed yesterday that my phone had 5g even though the signal checker says no 5g in my area so I'm confused.

• 
  Rita Giannini (@RitaGiannini999) reported 10 minutes ago

  @O2 Hi,can you help please this past week I’m picking up 3G instead of 4g or 5g can I ask if there is a problem in my area?Thank you!!!

• 
  Badger Of Steel (@BadgerOfSteel) reported 13 minutes ago

  @O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.

• 
  Temi👑🇳🇬 (@Temi_Modelle) reported 15 minutes ago

  @O2 I have replied the DM as the response given to me is not actually resolving issue, thanks

• 
  Roddy Peters (@Roddypeters) reported 15 minutes ago

  Anyone else noticed @O2’s service around Maidenhead station has broken in the past 48h? One bar of 4G, all data apps spooling to find a connection and failing.

• 
  Joshua Reynolds (@JoshMRey19) reported 15 minutes ago

  @O2 Caffè Nero voucher I’m supposed to be able to get a coffee each day Monday to Thursday right? It says voucher has already been used today when I haven’t used it since yesterday. Is there a fix?

• 
  ☯︎︎ᴅʏʟᴀɴ☯︎︎ (@Mr_Polaris__) reported 17 minutes ago

  @O2 please can you help me resolve my issue I stated earlier. I have been on hold for over 30 minutes with customer service and it’s going nowhere!

• 
  Richard Hofman (@RichardHofman33) reported 18 minutes ago

  @O2 Just fancy such situation. You are using O2 since 2005 without problems.Then in 2022 suddenly you can't call and send SMS to your landlords' number as it shows it's not the right.He can call and send me SMS without any problem.The O2 webchat doesn't exist for Pay-Go customer

• 
  Murray Bowman (@_murraybowman) reported 19 minutes ago

  @O2 What bs! I DM’d you hours ago and still no response. What crap service!

• 
  ThoughtBank (@ThoughtBank3) reported 20 minutes ago

  @virginmedia what's going on with your website? Loads of pages not working. Can't even look at my bill!! That and ridiculous prices you want to charge for a sim card - twice the price of many others, not long before I move all services. @O2 merge is a disaster 4 customers!