O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Bexleyheath, Poplar, Richmond, City of Westminster, Merton and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| Surbiton |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tattooedbookworm
(@dj_latt) reported
@O2 getting annoyed now how many times do I have to tell customer service I have or use the number that they are insisting they send the code 2 I can't find the sim card so how am I supposed to get it through to them !!!!
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Turningleftforless
(@turningleftfor) reported
@GBYGC744 @ThreeUK @O2 For me I have the same with 3 but it shows O2 as full coverage. I’ll be honest I’ve been with all the major companies at one time or another and I’ve found them all equally awful but in different ways! 🙄
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Christian Hardaker
(@EgyptianGod001) reported
@O2 anyone else having problems with calls and texting in tq2
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Danni Mac
(@dannimac25) reported
Why is @O2 so rubbish? Middle of a train station in a City Centre and can't send an image or message on WhatsApp 😭 worst thing I did switching networks.
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Lex
(@stavrosRN) reported
I want to ring my son today to wish him a happy birthday. Trouble is I'm on @O2 so can't use my mobile network and I have a @Google pixel 6 pro, so WiFi calling doest work either. I get a bonus next year, going to go on holiday so I can use my phone!
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Millie Gardiner
(@gardiner_millie) reported
@O2 Hi! I ordered a new SIM only deal on the 24th November but nothing has been delivered yet and I can't access any help through O2 app as I don't yet have a registered account because I don't have a number with you because no SIM. Can someone help please?
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pulpy
(@pulpy) reported
@kylesoo @O2 You’d think it would be a little better outside the city but it’s not. I’m just outside greater Manchester and my signal goes from full 4G to nothing all the time. Kind of infuriating when you rely on the connectivity for work. Definitely oversubscribed.
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Eva Chukwu
(@Evachukwu_) reported
@O2 @GoodThingsFdn @virginmedia I need help activating my O2 account
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Terry
(@turbo_tez) reported
Day 4 after @O2 turned my sim off with no warning, and still waiting for them to come up with a solution - however if I were to upgrade they advertise they can have a new working handset to me tomorrow if I order by midnight 🤔 @MoneySavingExp @MartinSLewis
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Dan Carter
(@mobilemandan) reported
@GroundedTech @O2 Did you use the switch up service