O2 outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, and City of Westminster.

City	Problem Type	Report Time
London	Internet	3 days ago
London	Phone	7 days ago
London	Phone	7 days ago
City of Westminster	Wi-fi	15 days ago
London	Internet	16 days ago
London	Wi-fi	23 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Annette 💜🏳️‍🌈 (@nettiewettie) reported 38 seconds ago from City of London, England

  @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

• 
  Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported 2 minutes ago from Camberwell, England

  @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

• 
  david (@david52987296) reported 6 minutes ago from Victoria, England

  @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

• 
  Chloe Finlayson (@chloefinlayson) reported 9 minutes ago from City of London, England

  @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

• 
  NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported 10 minutes ago from Poplar, England

  @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

• 
  Alan Greene (@AlanGreene73) reported 13 minutes ago from London, England

  @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

• 
  Raru (@raru1980) reported 14 minutes ago from Poplar, England

  Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

• 
  sam fowler (@samfowler) reported 15 minutes ago from Camberwell, England

  @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

• 
  Tim Morris (@T_Morris_Wealth) reported 20 minutes ago from London, England

  @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

• 
  Ali Malik (@Ali_Malik) reported 26 minutes ago from London, England

  The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

• 
  Abbie Murphy (@IAmAbbieMurphy) reported 26 minutes ago from Camberwell, England

  Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

• 
  Tom Quinn® (@TomTheProducer1) reported 31 minutes ago from City of London, England

  @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

• 
  Vanessa (@thatVanessa1) reported 32 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Corina Wieland (@CorinaWieland) reported 35 minutes ago from London, England

  @VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.

• 
  Andrew Dourka-Laird (@LairdDourka) reported 41 minutes ago from London, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Andrew (@pitcombe) reported 41 minutes ago from Camberwell, England

  The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

• 
  Kineta Kelsall (@Kineets) reported 50 minutes ago from Camberwell, England

  @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

• 
  Thomas-Lee (@TRFC_Tom) reported 50 minutes ago from London, England

  @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

• 
  Maria Pia Tissot (@MariaPiaTissot) reported 50 minutes ago from Camberwell, England

  @Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas

• 
  ♥♥єmmα♥♥ (@EmmaSaidThis) reported 59 minutes ago from Camberwell, England

  @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Kesby (@kesbyac) reported 6 minutes ago

  @O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!

• 
  Andrew willoughby (@andrewwillough3) reported 11 minutes ago

  @O2 It isn’t just my area. I travel the three counties of Oxfordshire, Gloucestershire and Wiltshire. The network coverage in all these areas are suddenly poor

• 
  Jorden Woellner (@jorden05) reported 14 minutes ago

  @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me

• 
  Ali Cotton (@AliCotton7) reported 14 minutes ago

  @EnglandRugby @O2 Wings will never get the ball with Freeman in the centre

• 
  Fiona Coad (@CoadFiona) reported 17 minutes ago

  @O2 over 20 years a business customer. You have billed us £2k for calls made whilst in Mexico because we didn’t have a bolt on. This should flag up on client account and you should contact clients to make them aware, not just profit from their error. No client loyalty.

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 19 minutes ago

  @O2 If anyone is wondering, they make you send a bunch of details and then never bother responding

• 
  Jayne (@Jayne_e_t) reported 20 minutes ago

  @O2 Yes I’ve done that several times over the last couple of months. I’ve gone from full signal to none of 1 or 2 bars and calls not connecting or dropping all the time

• 
  Harry Craig (@HarryMCraig) reported 28 minutes ago

  @O2 I haven’t had a single bit of mobile phone signal for the entirety of my journey from central London to Berkshire today, or indeed for the whole of this week. What is going on???

• 
  Andy Comfort (@andycomfort) reported 29 minutes ago

  @daviddunninguk @O2 No signal in much of Beverley. Poor in parts of central Hull and I’m on 2 bars of signal in Barton-upon-Humber. I’ve been with them since they were Cellnet when O2 was just dioxygen.

• 
  Owen (@owencb) reported 31 minutes ago

  @O2 No. It's a genuine question that needs publicity. Your network isn't good enough. Who do I need to raise this with?