O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 02/07/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: Kensington, London, Worcester Park, Southwark, City of London, Hackney, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Harringay, Hammersmith, Croydon, Ealing and City of Westminster.

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City Problem Type Report Time
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomWorcester Park Phone
United KingdomSouthwark Phone
United KingdomCity of London E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelSouris3 MichelSouris (@MichelSouris3) reported

    @O2 Help! I have an iPhone as a back up phone. Bought an O2 pay as you go SIM card and put £10 credit on it. The phone has never left the house, has never made a phone call and has only accessed internet via WiFi at home. But now I have nil credit. Where’s the £10 credit gone??

  • rjmu8 Riverside Juniors Milan u8 (@rjmu8) reported

    @O2 Wife called to transfer from Pay Monthly to PAYG including her number. Number hasn’t transferred. Getting no joy from CustServices, please help!

  • NathFerguson Nath (@NathFerguson) reported

    @O2 @will7201 Would be good if you fixed your constant poor signal. Thanks in advance

  • rondee69 shafan71 (@rondee69) reported

    @o2 the contract specified free roaming in USA 🇺🇸 but there is no service available I complained I was told a supervisor will call BUT THEY COULD NOT CONTACT ME BECAUSE I HAVE NO SERVICE! How stupid can people get? Very! #fail

  • Opa_Fx Olawale(O.A.Hon )✨🇳🇬🇶🇦🇬🇧 (@Opa_Fx) reported

    @O2 if you will agree with me this doesn’t speak well of your reputation from long time of waiting on call to talk to a customer service person and getting phone banged of by staff after picking this is so appalling I have been battling with a simple issue for two weeks now

  • Fagg2Emma Emma **** (@Fagg2Emma) reported

    @O2 I am wondering if you can help me, everytime I am on a phone call, my phone mutes itself, also while I’m on the phone, I tend to lose signal a lot? Im in the CT1 area in Canterbury. Can you tell me why this could be happening please

  • CodeBeard Phil Harvey 😷 (@CodeBeard) reported

    Hey @O2 turns out these companies come from your ‘marketing preferences’. I had to call to get those turned off. I have reported them to the national cybercrime number and O2 customer services. Now deciding if I leave O2 for this behaviour.

  • boxofnumbers IchBin9Binliner (@boxofnumbers) reported

    @O2 Utterly pointless. No-one keeps their phone face down on a table or wherever, you still have to turn it over to see who has pinged you.

  • Leo89826702 Leo (@Leo89826702) reported

    @O2 @virginmedia Shocking response from your complaints handler. A lady called on Saturday and offered me £40 for inconvenience of having poor signal since May 16th. Today they call and recommend that I move to another network as they cannot guarantee a fix in the area. O2 mast

  • SlothDebaucher Jack Aubrey (@SlothDebaucher) reported

    Hi @O2 - not been able to use web top up on your website for nearly a week now. Keep getting a message saying "Sorry, we're having some problems at the moment." Are you aware of the problem and working on a fix?