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O2 outages and service status in Southwark, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Southwark, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 8, 3:00 PM GMT+1.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, City of Westminster, City of London, and Lewisham.

CityProblem TypeReport Time
City of London Phone 2 minutes ago
London E-mail 2 days ago
City of Westminster TV 2 days ago
London Phone 8 days ago
London Phone 9 days ago
London Internet 10 days ago

Nearby cities with recent reports

City of London

1 recent signals

2 minutes ago
London

1 recent signals

2 days ago
City of Westminster

1 recent signals

2 days ago

Community Discussion

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • LTHlondon
    LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • Stasisesque
    Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • kw1330
    keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • Ali_Malik
    Ali Malik (@Ali_Malik) reported from London, England

    The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • Thestylist4you
    Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • dkinnear
    David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • emmawebster
    emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Nico_Macdonald
    Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • IanPike
    https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • stevejonathan80
    Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • claireelizabxth
    Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • thatVanessa1
    Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • Cronxgrl
    Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • Kineets
    Kineta Kelsall (@Kineets) reported from Camberwell, England

    @Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Destr0yT0Create
    Devs (@Destr0yT0Create) reported

    @O2 Yes They said its been an issue with your codes for the last week. They've had a lot of people come in and unable to use it on the Pizzas. As in it just doesnt accept the codes. Greggs - Hounslow both stores on the highstreet and Heston Greggs - High street Whitton

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 You are an absolute disgrace of a company. You have lost a long and supposedly valued customer. I am calling you out for what you are, a shoddy, scam organisation. Utterly disgraceful bunch of charlatans.

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 Do not have a complaint reference as your complaints team have not responded to ANY of my emails!!!!!!

  • goddessnemo2
    Goddess Nemo (@goddessnemo2) reported

    @GarySpedding @arokorol @O2 I’m glad you googled it, now do you see how the signal won’t just randomly ping to one 6 miles away instead of a tower right there? Also, it’s more like a 45 minute to 60 minute drive, I used to do it weekly.

  • 1934rabbit
    wayne daly (@1934rabbit) reported

    @O2 why do I waste my time. Being loyal to a network that I can't trust to work when I need it... Been having this problem for years.. complain a couple of years ago and got feed some BS from your customer service team.. just not good enough... Obviously loyalty means nothing 😡

  • Himynameiskiff
    Kiff (@Himynameiskiff) reported

    @O2 I don't want to get rid of the handset, I just want to know if I can get rid of the airtime? I'm in a 30 day rolling contract rather than a 12/24/36 month contract. The signal is so poor round where I live and I just can't manage with it anymore and have considered leaving.

  • userds5050
    userds5050 (@userds5050) reported

    @robininfrance @arokorol @O2 ******* idiot

  • charlottealexab
    charlotte (@charlottealexab) reported

    @O2 when will the signal be improved in Portsmouth PO1 area? Constantly having to connect to nearby WIFI! So frustrating!

  • mhabib18
    Mhabib (@mhabib18) reported

    @O2 Ordered an upgrade on 1 May, order NC338316791. Eight days later, still no clear delivery or collection update. Stop chasing new customers and fix service for existing ones. PATHETIC customer service. Absolute trash.

  • debbiegaunt
    Debbie Woodburn (@debbiegaunt) reported

    @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.