O2 Outage Report in Southwark, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Richmond, London, Hammersmith, City of Westminster, Merton, Ealing, Hackney, Epsom, Romford, Erith, Orpington, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Stevenson
(@Bazzer247) reported
@O2 @nadine_harry90 Same here but in cheshire and all your service checker says when I say no signal, is "it can get busy in this area and download speeds may be slower" well yeah, 0 is slower.
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Tim Ley
(@timley) reported
@MattRibbins @O2 I had a similar episode recently with Vodafone, large areas where 4G used to give me good coverage, but only 3G signal received. After a couple of weeks it was fine again
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Jo Swords
(@thedemonpigs) reported
@O2 Can't make any phone calls, just says 'can't connect'. Really not sure why I stayed with you as service shocking.
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Steven Paul McMenemy
(@the_enemy80) reported
@O2 hello. I’m trying to keep my old number. I’ve just received my new phone and sim etc. tried to do the form a few times but keeps telling me that something went wrong. I need my old number changed over to my new phone. Please help!
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Laura Chapman
(@LauraCh03399915) reported
@lucejane23 @O2 You're better off changing it to use 4g and not 5g at all, should improve things a little for your signal xx
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Billy King
(@KingSnoddy76) reported
@O2 @GoodThingsFdn @virginmedia How about making your website work properly first? You've changed the layout and now the payments page doesn't load up, it just goes blank everytime i try to access it. O2 never change, you always update the site layout and it screws everything else up with it.
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Rosalind Young
(@ayoungyyy) reported
@O2 your phone signal in Tsourd, Gloucestershire is absolutely shocking.. not able to connect to 999 or 101 this morning!! Abhorrent!!
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Hayley
(@H_Pooky) reported
So disappointed in my service from @O2 😭 I’ve been a loyal customer for over 10 years and had no problems until now which is such an shame. Upgraded my phone a couple of days ago and had to phone 3 separate times since then, due to different errors being added to my account.
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Bonnie
(@bonbutton) reported
@o2 Are you able to assist? Apple support advised it is a service provider issue not my phone (iPhone).
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John 🇨🇾🦒
(@johnski2000) reported
Wi-Fi calling is supposed to help make calls when the mobile signal is poor. 100% able to make calls on the London Underground with no signal. Faulty mast breaks Wi-Fi calling indoors? @O2 So many bad responses from customer service recently. 🐂💩baffles brains?