O2 Outage Report in Southwark, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Bexleyheath, Poplar, London, Richmond, Hammersmith, City of Westminster, Merton, Ealing, Hackney, Epsom, Romford, Erith, Orpington, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Phone | |
| Poplar |
Internet | |
| London |
Phone | |
| Richmond |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
-
Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
-
Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
-
Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
-
des
(@des700) reported
from
Camberwell, England
@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
-
daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
-
scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
-
Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
-
Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
-
T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
-
Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
-
LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
-
Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
-
Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
-
des
(@des700) reported
from
Camberwell, England
Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
-
David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Camberwell, England
@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
-
Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
crisps
(@freckulous) reported
@O2 Please can you help because trying to get through to a person on the phone or your app is making me feel quite unhinged. I just want to find out why I suddenly can't use my data. Thanks.
-
Priya Khatri
(@_priyakhatri) reported
@O2 hi! I’m a new customer and swapping my sim but can’t get any mobile data? Please can you help
-
It’s Tidus!
(@itstidusbesaid) reported
Finally experienced the shambles that is @O2 customer service. So sorry for leaving you @giffgaff , I’ll be back as soon as I can.
-
Mark Dickens
(@MarkDickens1) reported
@LittleBearsDads @O2 I have the same problem; IMEI not recognised, and if entered to identity your phone in the first field, nothing happens (same when you enter serial number; only model type moves things on). Appalling website!
-
Mark's Tweets
(@tweets_marks) reported
@O2 No disappointment. It arrived today, less than 24 hrs after I upgraded. Took a while to switch everything over, but marvellous piece of kit. Unbelievable deal and service. Going to try the local O2 stores for a case.
-
Wasim Younus
(@WasimYounus001) reported
@O2 Please answer my Tweet accordingly. I am interested in knowing how thought of such a Stupid idea as it seems like an idea from a 5 year old Child. Did Patricia Cobian, your CFO come up with such Stupidity,
-
Louisa ⭐️⭐️💙💙🏆
(@pawseygirl) reported
@O2 My contract is showing on my credit report but it’s never changed since I got my new phone. It’s still showing as no payments made
-
Chris Bradshaw
(@krisbradshaw) reported
@O2 hello, I joined up a new Pay Monthly customer yesterday. The contract showed the deal without the upfront and monthly discounts I got. Is this normal?
-
Sé McLou
(@Shay12three) reported
@O2 Hi, locked out of my account as my Security Question answer doesn't seem to work and I seem to have a handful of different passwords. Is there a person I can talk to to help. The Virtual Assistant is an utter abomination!
-
SENSE MAKES NONE™ | VIDEO EDITOR
(@SenseMakesNone) reported
PSA (From an ex O2 employee): @O2 5G is a lie. It's not even 4G. It's slower than 4G, coverage is **** too. Go with someone like @ThreeUK who has proper 5G.