O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 02/09/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: Harringay, London, Hackney, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon, Ealing and City of Westminster.

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City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomKensington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sturosy Stuart Rose (@sturosy) reported

    @O2 arrived in Italy and unable to connect to mobile data network. Received roaming welcome text. Help

  • LaurenKetchley LK (@LaurenKetchley) reported

    @O2 No one has been in touch with me, I spoke to someone yesterday evening who said they would chase it and cc me in a email and never bothered.

  • HMQueenPink Queen of Pink (@HMQueenPink) reported

    @O2 I'm waiting to hear back from the council as I've emailed them and hoping there will be no more issues. I will definitely be taking it further if it's not that straightforward. It's been so much hassle and nuisance

  • Carolyn59823156 Caro Jane (@Carolyn59823156) reported

    @FelicityCloake @O2 I would think you are entitled to see anything they have on you under the DPA (Data Protection Act). But I would definitely pursue it, and a complaint to Ombudsman. So frustrating and time-wasting for you, i am sorry.

  • flyinghigh2000 Iᗩᑎ  (@flyinghigh2000) reported

    @wgardner101 @ThreeUK @O2 I’ve always been pleased with Three but the reception on the Fylde coast is dreadful. I’ve noticed no difference with 5G so I’m not fussed about that. Time to change network 📱

  • tenshiheatley Tenshi (@tenshiheatley) reported

    @O2 You should really look into why you allow fraud to happen to your customers. I'm not paying for a phone I never ordered!!!

  • SamuelBeattie12 Samuel Beattie (@SamuelBeattie12) reported

    @O2 hi I have won tickets for tonight’s show but Ticketmaster are refusing to give me 2 tickets . The competition was to win a pair of tickets please help

  • raff31 raff31 (@raff31) reported

    @O2 Need some help locating numbers that called me.

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    Hey @O2 I have internet at home thankfully… but I’ve not had phone signal now for 48hrs. Any idea when service is likely going to be resumed ? I am aware you’re doing upgrades in the area but really need a phone at the moment

  • ToriChanMounsey Tori-Chan (@ToriChanMounsey) reported

    @SplintDriftwood @O2 I have the same issue and after searching can see customers have been having this problem since back in 2009. Phones are kinda essential nowadays so leaving us without one when you advertise we will get them next day is really bad customer service. Nobody can seem to explain