O2 Outage Report in Southwark, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at O2
O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, Thornton Heath, Hackney, Harringay, Kensington, Worcester Park, Southwark, City of London, Wandsworth, Wallington, Kingston upon Thames, Camden Town, Hammersmith, Croydon and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Thornton Heath |
Phone | |
| Hackney |
Phone | |
| London |
Internet | |
| Harringay |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
-
Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
-
𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
-
Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
-
James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
-
Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
-
Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
-
Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
-
Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
-
Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
-
Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
-
Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
-
Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
-
Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
-
Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
-
Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
RKAsh
(@rosiekent_kent) reported
@O2 Ok now wasted a whole day on Twitter and email and got nowhere with O2. @MartinSLewis anyone else have problems with O2 mis selling contracts and not providing written agreements ?
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
-
Alex Gajic 💙 💚
(@Alexsgajic) reported
@O2 Yes I have twice. Apparently it has been raised but it could take 48hrs until they contact me. That can’t be right! I’d be grateful for some help
-
Kate Moran
(@askfamilylawyer) reported
@O2 been trying to sort an upgrade for the last few days but app&your website keep crashing. Even tried to speak to an o2 sales bot on your whatsapp chat but noone joined. #frustrated Wouldn’t want to have to defect to another network after 15 years but may have to #pleasehelp
-
Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 Yeah great why don’t you give a damn about your customers?
-
Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 Just what I need a coffee what would be better would be better customer service as it’s terrible
-
Eloise O’Flaherty
(@EloiseLouden) reported
@O2 please explain to me how your customer service cannot help my change my address over the phone because it breaches security but are happy to send my products to an address they know I do not live at and that is not a breach #confused #badservice
-
Jacob
(@jacobtomostyler) reported
@O2 hey my mom wants it to be that inside of getting a text to say she had a miss call. She wants it to be that she gets notified that she has a voicemail? I read a while back how you have to cancel one out to use the other? Can you help? Her voicemail doesn’t show up on WiFi
-
Ellis
(@ellisrxxx) reported
@O2 I want to cancel my contract please who do I contact? I am unable to find out how much it is going to cost me. Can’t find anywhere on the app. Thanks
-
Em
(@emilyrxsemakeup) reported
@tescomobile @tescomobile your customer service is appalling, my phone has been stolen and cannot afford to replace it at the moment, but you are still making me pay for my usage when IM NOT USING ANYTHING can’t wait for my contract to be over so i can go to @O2