O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Southwark, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, Croydon, Hackney, Bromley, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Phone | 3 days ago |
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Internet | 3 days ago |
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Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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steve the taxi (@stephenhdg) reported from Ilford, England@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Roslyn (@RoslynBriggs89) reported from London, England@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Charles Howarth (@HowarthCharles) reported from Camden Town, England@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and can’t use the internet... she needs help @O2
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dr nabila 🌹 (@nmunawar) reported from Wandsworth, EnglandTopped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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John Till (@JohnTillUK) reported from City of London, England@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Alastair Hilton (@London_W4) reported from Islington, EnglandI'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Corrigan (@aidanc80) reported@O2 hi guys no network coverage in my area, checked signal checker on O2 saying it's fine, restarted phone not really fixing issue
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Mr Matt (@matthewpwillis) reported@TicketmasterUK and @TheO2 venue - probably the worst customer service I have ever received - shocking. Perhaps @O2 should stop being associated with it? Won't be using either again.
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Darren Gray (@dazzyd1972) reported@O2 New no. I need my number transferred. It's not until tomorrow, as processed after 4pm Sunday. Called customer service. Urgent to have number for work and ill parents. I can port for another day after Tues ..it's scheduled tomorrow. No help already regretting changing to you
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Uwe (@UweVonThalberg) reported@O2 there seems to be a problem with Priority Odeon Monday voucher, website keeps telling me “the voucher number is incorrect”
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David Teasdale-Hughes (@DTHinCornwall) reported@Ard_Macha @O2 No service in West Cornwall
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glenn (@thetift) reported@O2 any chance we can have working signal in ST7 please
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Aidan Corrigan (@aidanc80) reported@O2 I managed to find there seems to be a problem with a local mast happened 3 or 4 times in short space of time.
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Heidi (@too_manyshoes) reportedSo @lukecombs just tore a new hole in the @O2 roof. With a little help from Ed Sheeran. What a way to round off the weekend.
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Anne-Cécile L. (@_DYWD_) reported@O2 hi! I’d like to access to my o2 pre sales account to buy a ticket but as i am in France on holidays for a week, I have left my phone in the uk. Can you help? As I cannot log in
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neon_tommy (@tommyiy) reported@O2 hi, I’ve been trying to book 2 tickets for the bad guys on 2/4 in Birmingham, however, even though it shows as available, I am unable to select any of two screening times, as it’s only showing 0.