O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Wembley, City of London, Bexleyheath, Poplar, Richmond, City of Westminster, Merton, Ealing, Hackney, Epsom, Romford, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jambo
(@The_real_Jambo_) reported
@virginmedia @O2 Hey virgin, I have virgin media and o2 mobile, I can't get volt benefits yet due to virgin being in my nephews name (I had bad credit) any update on when this will become available? I am the bill payer for virgin.
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Jason Koppel
(@JasonKoppel1) reported
Just finished a webchat with O2 (@O2 ). Was told this morning that stock was available for next-day delivery (Samsung S22 Ultra). This is not true... No stock for any color/capacity with no estimated delivery date for current orders placed...Customer service is very unhelpful...
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Jake 🌸
(@Jakeyyd15) reported
@O2 have been on hold to you for the entire afternoon - have got through twice and been hung up on immediately both times. I want to cancel my contract but have no info on how to do this, beyond calling. How the f*ck do you expect people to do it?
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martin wojciechowski
(@wojcim) reported
@ClearScore I've received your report saying hard search was completed for me by @O2 I was never their customer (or purchased anything required search) so they won't talk to me. I've dm them but they ignore me. This looks like identity theft. Do I call the police?
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Mags M
(@mags_m) reported
@O2 I have been signed up to Volt without requesting it I called o2 the operator put the phone down
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ari
(@ffutility) reported
big love to joshua at @O2 who just cried down the phone to me because his dog got put down yesterday and also because he thought i was ariana grande (and wouldn’t believe that i wasn’t)
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AngrybirdJu
(@AngrybirdJu) reported
@O2 can you please tell me when normal service will resume in my area? You were fixing issues in my area for 4 days last week, service resumed again on Saturday, it’s no service again now! Not good enough.
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David Smith
(@davidrussmi) reported
@O2 meant 2b resolved now (or in process of). All well & good asking 4 DM when raised with you. What would really make a difference is to make the process seamless like it is meant 2 b, opposed to this boring loop of having 2 moan/complain afterwards. I won't be a customer for long!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 How comes pay as you go SIMs cancels down after six months but pay monthly sim only don’t cancel down after six months? Unless the customer requests to cancels it or it’s cancelled down to bad debt.
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Ellie Belle
(@Ellie_BelleP1) reported
@O2 I’m at a loss as to why I have received a bill for a service I don’t even have access to??? Is it normal to bill customers for services they haven’t received????