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O2

O2 Outage Report in Southwark, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: City of London, Kingston upon Thames, London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, Croydon, Hackney, Bromley, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
City of London Phone 5 hours ago
Kingston upon Thames Wi-fi 2 days ago
City of London Internet 3 days ago
London Wi-fi 4 days ago
London Phone 4 days ago
Hammersmith Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • JohnTillUK
    John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • Alx_R_M
    Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • Munden87
    AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • mustafayadigg
    bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • Thestylist4you
    Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • hillww1
    William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • itsnadine_
    abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • caddydorey
    Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • SeanEdwardParry
    Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • vinnypDJ
    VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • tombyford
    Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Antonio94024912
    AF (@Antonio94024912) reported

    @BigJamzLdn @O2 was. Until you have a problem with them, then the custom service team are the worst in the world.

  • Bombay0909
    David (@Bombay0909) reported

    @O2 & @AmazonUK customer services are soo poor it's unbelievable!! Too many incompetent people on the phones just so the companies can save dollar 🤬🤬

  • JHallHDI
    Jonathan Hall (@JHallHDI) reported

    @muzzer_daftbat @O2 That 02 customer care account looks like a scam

  • kelly_twidale
    kelly (@kelly_twidale) reported

    @O2 phone mast not working in my area no service and no landline amazing 👏🏻

  • Teeq8
    Teeq 🇵🇸 (@Teeq8) reported

    @O2 And that's it. Not attempt in fixing the issue. Absolutely useless network.

  • MartinRisbyVR
    MartinRisbyVR (@MartinRisbyVR) reported

    @O2 where is my damn device, stop advertising next day delivery. It has been 8 days since I have ordered. 8 different customer service representatives. And still nothing. Pull your thumbs out your arses and sort this today. @Ofcom @CommsOmbudsman

  • DarrenKing11630
    Darren King (@DarrenKing11630) reported

    @O2 What? I don't have Facebook or Instagram you woke fannies. **** this I'm leaving, 20 odd years with O2 and I've had enough, the hassle and stress you lot cause to your customers just for trying to pay thier bloody bill is atrocious. I'm signing up to someone else. ****** joke.

  • EleventhHourPh1
    Eleventh Hour (@EleventhHourPh1) reported

    @theuncle73 @EE Im on @O2 and thought it was just my network down in central today. No idea what's going on.

  • GaryGabbles
    Gary Fuller 🇺🇦 (@GaryGabbles) reported

    Hey @O2, how come the @fortnite skin link doesn't work in the Priority app?

  • paulpresenteruk
    Paul Hulse (@paulpresenteruk) reported

    Not one person at @O2 has offered the relevant assistance in my upgrade within the past week! Currently iv made 41 attempts to contact them by various methods! Credit check passed but they can’t help further!! UNREAL! I think they’ve just lost an 18 year relationship!! #o2 #consumerHelp #CustomerService