1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Southwark, England
O2

O2 Outage Report in Southwark, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, and Leatherhead.

CityProblem TypeReport Time
London Wi-fi 12 hours ago
London Phone 14 hours ago
Hammersmith Internet 16 hours ago
London Phone 2 days ago
Hammersmith Internet 2 days ago
London Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • Ashishpatel1972
    🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • Y_Dollars
    Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • loganwicke
    logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • TweetMRS
    MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • ColinShaw_CX
    Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • phillipsc
    Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • jameskibwe
    James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nreeks34
    Nick Reeks (@nreeks34) reported

    @O2 when will it be possible to have 4g let alone 5g consistently in NP10? Signal is very poor for a built up area

  • DannyDynaamo
    Daniel Austin (@DannyDynaamo) reported

    Why is @O2 customer service so shockingly poor? My partner asked for a change of address.. instead they changed her number twice and keep hanging up on her instead of fixing it. Same **** for 5 days.. full family contract terminations inbound 😤

  • james_reynolds2
    James 🇺🇦 (@james_reynolds2) reported

    The phone signal in Ipswich is absolutely shocking half the time @giffgaff @o2

  • MixedMagicWoman
    Teresa Fowler (@MixedMagicWoman) reported

    @O2 Yes. Using ios 15.5. As I said, it is the link to turn on wifi calling I can't use. It just keeps taking me back to the help page. And I can't find a tab called 'device details' on MyO2. Do you call it something else? I am clicking on the little phone symbol top left of my page

  • sjtaylor2017xx
    Sam Taylor (@sjtaylor2017xx) reported

    @HenrysRadiator @O2 @AmberRoseGill The customer service is piss poor 😡

  • giofrattolillo
    Giorgio Frattolillo (@giofrattolillo) reported

    @corless_7 @O2 Mate I’ve been trying to leave them for ages. Worst signal you can get! It’s terrible

  • HarrietRGreen
    Harriet Green (@HarrietRGreen) reported

    @O2 hello my teenager daughter has travelled to Italy on her own. She ought to have 25GB data for Europe. But her data isn’t working at all. She can’t use Google Maps, What’s App, keep in touch. Please can you help urgently.

  • AbnerBrowne
    Andy Weston (@AbnerBrowne) reported

    @O2 My data usage isn’t showing on the app. Is this a known issue at present?

  • cdrider1
    Craig (@cdrider1) reported

    @O2 This service is terrible. I can’t even stream Spotify in the garden 😡 when will this be fixed and what is the delay please?

  • waqas_bey
    WAX (@waqas_bey) reported

    @O2 Your reception in UK is awful