O2 outages and service status in Southwark, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 2 outage signals in the last 24 hours around Southwark, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jun 1, 11:16 AM GMT+1.
- Phone (52%)
- Internet (28%)
- E-mail (7%)
- Total Blackout (7%)
- Wi-fi (3%)
- TV (3%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southwark, England
The most recent O2 outage reports came from the following cities: London, City of Westminster, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 10 minutes ago |
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Internet | 23 hours ago |
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Phone | 1 day ago |
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Phone | 3 days ago |
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Phone | 3 days ago |
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Phone | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Alan Greene (@AlanGreene73) reported from London, England@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Colin Shaw (@ColinShaw_CX) reported from London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England@O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.
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Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Tony McDonald (@Mcdoto_tony) reported from Camberwell, England@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
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Kineta Kelsall (@Kineets) reported from Camberwell, England@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Shaney (@ShaneyFirkins96) reported from London, EnglandGot to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Thomas-Lee (@TRFC_Tom) reported from London, England@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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siege (@siegeism) reported from London, England@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Hannah Jones (@hannahmjoness) reported from Camberwell, England@O2 your 3G service in London is actually a joke
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Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, EnglandMother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Andrew (@pitcombe) reported from Camberwell, EnglandThe continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.
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Shaney (@ShaneyFirkins96) reported from London, England@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jefaz (@Jethrotoolio) reported@MikeLeach1980 @O2 @ad_moran4 I second this. I paid to get out of my contact to move back to EE it was so bad.
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Just me (@TomSoede) reported@O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !
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Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported@O2 Yes. It’s on the service status but it’s been like it for weeks.
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National Events Caterers (@EventsCaterers) reported@SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad
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320x200 (@The320x200) reportedThe UK phone company @O2 doesn't properly validate email addresses and sends customer info to other random people if they sign up with the wrong email. Contacted them twice and they haven't stopped sending me all this customer's personal information.
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Susan Freeman (@Propertyshe) reportedGood afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?
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Paul Baker 🏴 (@BlueChefCTID) reported@O2 @sheritzy The coverage checker doesn’t fix the problem or does it? Seeing too many customers complaining about O2, it’s very sad. I’m glad I’ve changed my package
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Shana Hendry (@Happyengland79) reported@tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!
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95 kid (@95Humaad) reportedCan't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town
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Riemenschneider’s Horse (@larrythehook) reported@O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡