O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 02/20/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: City of London, London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Hackney, Harringay, Kensington, Worcester Park, Southwark and Wandsworth.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mjb8028 Mark Bush (@mjb8028) reported

    Stupid question maybe, but with a sim only contract on @O2 if my phone was to die can I just get a phone from anywhere and put my current SIM card in it (as long as it’s the same sized sim) doesn’t matter if it’s apple or Samsung or anything like as long as that phone is unlocked

  • IngridLaycock Ingrid Laycock (@IngridLaycock) reported

    @o2 why are you kicking your customers off the helpline when you tell them to phone you for help? #notverycustomerfriendly

  • jslaterc11 Jack Slater (@jslaterc11) reported

    @Cafc9493 @O2 I’m just outside of London but service is down as apparently a telephone mast isn’t working as intended, been gone since last night for me

  • RuthDevlin3 Ruth Devlin (@RuthDevlin3) reported

    @O2 Ok. I’ve paid the bill you’ve already agreed I don’t owe you. I still can’t get through to you on the phone or log on to the app to resolve the issue that has apparently already been resolved. You asked me to DM after yesterday’s tweet which I did, but you haven’t answered!

  • aristaebrahim2 Arista (@aristaebrahim2) reported

    @O2 QR code not working really embarrassing

  • murfiano_steve Steve Murphy (@murfiano_steve) reported

    @O2 where’s your customer service today!?!

  • Redfield72 Elsa Stanley (@Redfield72) reported

    @O2 can you help? I am trying to reply to a hospital appointment text , and it says can't send message with O2-error 0. I need to confirm the appointment urgently this way

  • Original_URL Bert (@Original_URL) reported

    @O2 What's going on with your customer service? 4445 keeps cutting me off, same with +443448090202 and your 'My O2' app is about as much use as an ashtray on a motorbike. I can't get through to anyone!

  • Seanson78 Sean Robertson (@Seanson78) reported

    @O2 Hi Guy, landed in Italy this morning and roaming data not working. Seems like I might need to request to have the roaming bar removed? Please can someone assist?

  • Sie_the_donkey Simon (@Sie_the_donkey) reported

    @O2 hi I need help with my account please