O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 02/05/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Wandsworth, Southwark, Wallington, Kingston upon Thames, Camden Town, City of London, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, Bromley and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomWandsworth Phone
United KingdomSouthwark Phone
United KingdomWallington Internet
United KingdomKingston upon Thames Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sageville Sageville (@Sageville) reported

    @virginmedia @openchatter @O2 Renewal deals are garbage, loyalty is punished, not rewarded.

  • houghtoncharity Richard Houghton (@houghtoncharity) reported

    @O2 locked out of my 02app and no roaming service. Need number I can call from Guatamala. Thanks

  • neilbennett1982 Neil Bennett (@neilbennett1982) reported

    @O2 despite repeated assurances over three weeks, O2 has failed to remove the fraud bar on my phone, leaving my service unusable. I have made multiple calls, store visits, and raised a complaint that was wrongly closed. I require immediate resolution or I will escalate legally.

  • HPullan77513 Heather pullan (@HPullan77513) reported

    @O2 you are by far the worst company I have had to deal with. Fraud happened on my account and now I’m being penalised for it! Can’t talk to anyone who can help on your ‘helplines’. Going on since October and I’m absolutely sick of it

  • Vivsnewtwits Vivi Rivi (@Vivsnewtwits) reported

    @O2 your "customer services" start calls with "hi dear" Do you think that's appropriate? It would be inappropriate if they were competent. As they are not, struggle to speak intelligible English and cannot resolve issues, it's particularly offensive.

  • neilbennett1982 Neil Bennett (@neilbennett1982) reported

    @O2 despite repeated assurances over three weeks you has failed to remove the fraud bar on my phone, leaving my service unusable. I have made multiple calls, store visits, and raised a complaint that was wrongly closed. I require immediate resolution or I will escalate legally.

  • Miss_GScience Tegan (@Miss_GScience) reported

    @O2 I complained on day one and was assured in writing I’d receive another like-new device. Instead, I was passed between agents, had chats dropped, and was repeatedly pressured to close the complaint.

  • DebJBates ❤ Debbie Bates ❤ (@DebJBates) reported

    @virginmedia @O2 Yeh there’s an issue. Estimated fix time 5th Jan. that best be a joke.

  • 2Shelley09 Shelley 💙🐈 (@2Shelley09) reported

    @aheadless @O2 I'm having this problem too since yesterday.

  • gullybobbins Gully-Bob (@gullybobbins) reported

    @O2 what are you playing at?You have been charging my 78 year old father for two mobile phone contracts instead of one for the last 2 years. He’s 50% blind, with only one leg and you have just told him to walk 4 miles into town to cancel his contract instore! Really? Really?