O2 Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: Wandsworth, London, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Bromley, Hackney, Paddington, Fulham, Islington and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
||
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Lomax
(@SarahLomax19) reported
@O2 are you planning on offering a reduced bill for the reduced service I've received this month whilst your working on the mast in my area? I haven't been able to make calls or send/receive texts for about 4 weeks now... this is a joke!
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Ben Sowerby
(@bensowerby) reported
@O2 Just checked that, looks like there is a mast down. This must have been down at least a couple of months because the has been awful. You expect me to pay my bills in full though. And what would @AffordableMob have been able to do if I contacted them as instructed by your advisor?
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sv
(@svsamee) reported
@O2 Hi, I would prefer to message someone directly as I seem to keep going round in circles via your o2 help/contact us page - unable to speak with anyone via webpage or app
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Lucie Rimmer
(@LucieRimmer) reported
@O2 are you having any issues around the BL6 area? Signal and call quality is terrible this week. Thanks
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James
(@JamesPalGA) reported
@O2 I'm at my wits end. I just want to speak to a human about the issue I have accessing my account. None of the computers can understand my issue. How do I get a human response please?
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Sam.
(@Samexistence) reported
@O2 Hi there,I've already taken such advice with no success.I imagine I'm going to have the same problem for a 3rd week (tomorrow when the next set of tickets are released).Do you have any further advice?
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chasingthedream
(@chasingthedrea6) reported
@O2 well it’s been 10days now and still no number transfer via portal. I have received so awful customer service over the years, but o2…. Different league !! 6 messages with the same info sent to o2 …even my mates and colleagues now laughing at you !!
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Andy #UTAG #ITA⭕️ #DDD
(@AndyCabby10) reported
@O2 After the salesperson recited all my details to me, Bank details, Home address & postcode, he then said “we know your place of birth is ______”! I finally ended the call when asked to punch in my 16 digit card number, which I’ll never do these days due to sophisticated scams.
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James Fleming
(@jamflem) reported
@O2 Sorry to be a pain…appreciate you will be busy, but if someone could help me out that would be great :-)
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Paul
(@paulhayward200) reported
@alfie_dobbo @O2 Hell will freeze over before O2 invests in their network .