O2

O2 Outage Report in Southwark, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 01/30/2026 06:25

January 30: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: London, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!

  • guydorrell1 Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jondavidwood J.D Wood (@jondavidwood) reported

    Need a mobile service do not bother with @O2 1st they can’t even send your new device to the correct address. 2nd they offer compensation to make up for wasting your time. 3rd you spend most of the next 2 weeks wasting more time chasing the compensation that was promised #joke

  • tweetpetesmeet pete walker (@tweetpetesmeet) reported

    @O2 Hi There, my phone number will not transfer from my previous supplier and I have tried submitting your "keep your number" application over the last few days, Can you please help as I need use of my previous number urgently, thanks

  • Double_Barrelx 👑 Imani ☥ ‎اماني (@Double_Barrelx) reported

    @O2, Hi there, used the movie Monday for this month's but but it's not allowing us to use one for next month. Help x

  • PemFash Mark Pemberton (@PemFash) reported

    @O2 Hi, this is the second time the expected update date has been moved. It's now 3 weeks from now! I can wifi call but that doesn't help the people trying to contact me through traditional calls & texts.

  • Kevstir1 Kev Campbell (@Kevstir1) reported

    @O2 @Bazz_s75 Try most of Scotland , the service as a whole has went down hill recently 🤬

  • LizzyJarvo Mrs B (@LizzyJarvo) reported

    @O2 We are having real trouble using our phones today, myself and my 2 kids all have o2 and it keeps cutting out call off?!

  • jenny_beans18 twiggy (@jenny_beans18) reported

    @O2 can you please tell me why every time I ring to cancel my contract the phone is answered then someone hangs up! 11 attempts I have made to speak to someone. Disgraceful!

  • ashleypywell86 The Dude (@ashleypywell86) reported

    @ThreeUKSupport I spend well over 200 quid a month with you and whenever I try and make a payment over the phone it never works and your workers tell me different things every time. I’m moving to @O2

  • coeus1982 Steven Earnshaw (@coeus1982) reported

    @O2 And its not the RPI thats the problem. Its greedy @O2 and @virginmedia charging 3.9% ontop of your published tariffs annually.

  • satandirtywife Laura (@satandirtywife) reported

    @O2 O2 help please. I've switched providers then received a message saying I owe a payment. The number you provided doesn't work and I can't pay online as I'm not a customer anymore. HELP. I can't afford aby extra fees. I just want to pay what I owe.