O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Southwark, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 hours ago |
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Internet | 7 hours ago |
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Wi-fi | 1 day ago |
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Total Blackout | 2 days ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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bambam (@mustafayadigg) reported from Croydon, England@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, EnglandAfter being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Irene Barnett (@Thestylist4you) reported from Poplar, England@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Lebby Eyres (@LebbyE) reported from Islington, EnglandI would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Mr Grayburn (@PaulGrayburn) reported from Romford, EnglandHey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Gill Kirby (@GillKirby) reported from Islington, England@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Tom Byford (@tombyford) reported from Paddington, England@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Corey Lee (@caddydorey) reported from Croydon, England@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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abena (@itsnadine_) reported from Harrow Weald, England@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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VINNY P (@vinnypDJ) reported from Bexleyheath, EnglandLooking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Luce (@luce_race) reported@O2AcademyBmouth @Ticketmaster @O2 I have just been charged for Loyle Carner ‘Hugo’ tour tickets in Bournemouth and I have not receive any confirmation of order or any emails. What am I meant to do about this issue 😡
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wendyg4073 (@wendyg4073) reported@Spitterbirb @O2 On the worst network out there
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Olu🇬🇧 (@Big_olumide) reported@O2 It’s terrible , terrible experience with you guys damn.guys be careful they just keep deducting without a fixed time
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James Clarke (@AVFC_Jimbob) reported@O2 No I never received an email inviting me to claim it, I've got all my emails from O2 still on my phone and it's just bills and my welcome pack.. I was told the email would come within 90 days of my purchase...
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Leo (@Leo89826702) reported@virginmedia Sadly you have told me to use another network as @O2 cannot guarantee that the local mast (which serves a population of about 10000 ) will be fixed anytime soon. Now in Deadlock.
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Jimoh Akeem (@BenesjsjsjjaHsa) reported@alik8 @O2 yesterday my account also got suspended too but I was able to get it back within 20 minutes through the help of @joram_wawa He's indeed a genuine account recovery expert.
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xp (@just_1xp) reportedHonestly @O2 The signal in the USA provided via @TMobile is absolutely abysmal!!! Constantly no signal or 3G or 4G !!! I left @ThreeUK hoping for better signal and it’s shockingly bad at home and here in the states!!! Shouldn’t have to turn data on/off all day to get signal! 😡
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Gregg (@Greggd86) reported@O2 your O2 customer services have left me no other option but to try write on Social Media. Your customer services service is appalling. You do not want to help anyone. I've made 4 complaints via your CS and not had one single response. Not a happy customer.
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gareth kenrick (@bentley92) reported@O2 having trouble accessing the portal so as to book o2 lounge @ Gatwick.
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Si 🇺🇦 (@_hwrth) reported@O2 when using switch up, do I have to go on a more expensive contract each time or can the cost go down as well as up?