O2 Outage Report in Southwark, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southwark come from postal codes SE5 and SE16.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (30%)
-
Total Blackout (14%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, Southwark, City of London, Croydon, Ealing, City of Westminster, Hammersmith, Bromley, Wandsworth, Hackney, Paddington, Fulham, Islington, Surbiton and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone | |
| Croydon |
Total Blackout | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
-
✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
-
Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
-
Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
-
Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
-
David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
-
Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
-
Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
-
Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
-
Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
-
✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
-
Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
-
Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
-
Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
alex n
(@gigatexal) reported
@tiffstevenson @O2 I really hope you get this figured out. I thought Vodafone was bad. This is horrible. Does anyone know if you can do one sim for a phone number and then another sim for data in the new iPhones? I thought I read they do dual sim or is that even possible?
-
Graziella
(@grazibuttaci) reported
@O2 I’m just waiting for my number to be switched. They said Tuesday next week, but…is there anyway you guys can help me get it sooner??
-
bb
(@ynoyrbates) reported
Just got trapped in the gym because I had no signal to access the app or QR code on my phone @O2
-
Andy Kearney
(@Andy_Kearney) reported
@O2 Well you were quick to reply to the tweet - but no reply to the DM you asked me to send. This is hopeless. How can I just contact a human to help ?
-
Andy Kearney
(@Andy_Kearney) reported
@O2 how do I get in touch with a real person to solve a problem - seem to be in an endless circle of automated answers when trying to use Chat on app
-
G
(@graemeb8787) reported
@O2 need help with my account for some reason can text but can't call and bill is paid
-
Scott
(@alfordScott) reported
@O2 @CWOA I'd just be happy with a signal to be honest. Your network is shocking
-
James T
(@JATaylorArts) reported
@O2 your data coverage is terrible! Constantly being put on E whenever I turn my wifi off! It’s shocking! Think @EE are the way forward!
-
llannigan page
(@odyssey_yety) reported
@O2 At home the signal has gone and the surrounding area is just as bad and I didn't get to speak to a person as the automated response when I called kept hanging up half way through trying to find out what's going on. Thank you for the reply.
-
Yasmine Alina
(@yasmine_al) reported
@O2 Struggle continues.Calling O2 to get PAC code. It can only be generated by text to the sim I dnt have!!Transferred from PAYG to Monthly back and forth for 50min then they hang up.Each advisor provides different info, any reasonable request i.e: speak to manager, not possible