O2 Outage Report in Southwark, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, City of Westminster, Merton, Ealing, Hackney, Epsom, Romford, Erith, Orpington, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
-
Tom Davies
(@TomDavies_89) reported
from
Hackney, England
Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦
-
Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
-
Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
-
davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
-
Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
-
لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
-
Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
-
لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
-
Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
-
Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
-
Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
-
Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
-
davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
-
Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
-
Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
-
Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Larry Budd
(@larrybudd1) reported
Me - hey, they’s no mobile data signal here. @O2 - there “should be” Me - there isn’t O2 - let us text you a code Me - it won’t come through because there’s no signal O2 - we have checked your area and signal is fine. Okay bye. Repeat forever.
-
Barrin_Timo
(@Barrin_Cspe) reported
@sambitpattnaik3 @nothing @O2 They never promised anything or am I missing something
-
Effeffess... 🤬 #JohnsonOut
(@EBee_101) reported
@larrybudd1 @O2 I used to have this conversation with them all the time. Them "we've had no reports of an issue" Me "I'm reporting it" Them "There's a mast down" Me "it's been down all 87 times I've reported an issue. When are you going to sort the mast?" "..."
-
becci robinsonn
(@BecRobinsonn) reported
@O2 can somebody reply to me in regards to you cutting my SIM card off to early before my new one has arrived, I now cannot make calls to customer service and can use Wi-Fi only. Annoying
-
Andy Collins
(@TheAndyCollins) reported
@O2 Thanks o2 but I ordered directly from the nothing website on launch day. Seems like you can meet the requirements for delivery for your customer base it's just nothing that can't.
-
SB Nans💋
(@nans_xo) reported
@O2 I need to speak to a manager and zee from customer service & repairs refuses to transfer me and that stupid Gruu is ******* rude! have also recorded the conversation for everyone to know how you treat your customers. RUN ME MY MONEYYY it’s now THEFT
-
wendyg4073
(@wendyg4073) reported
Recommendations for phone provider not @O2 been a customer over 20 years, service is crap now, don't have wi-fi at home so need a sim only deal, whose good nowadays?
-
Penalty Fare Appeal Support
(@penaltyfare) reported
Question to experts. My @SkyHelpTeam / @O2 4G signal has been s**t past few days. Does the heat affect 4G? Ive even seen Edge appearing again! Constant switching between 3G/4G and Edge!! Wasnt an issue last week!
-
Trevor Gibbons
(@trevorgi) reported
@larrybudd1 @O2 Glamorous Sir, before we send you secure signal we would be esteemed if you send your bank details in all details. We give great assurance that your money is safe with us.
-
Micky Dumoulin BGT
(@MickyDumoulin) reported
@O2 I sent a DM if you can help please.