O2

O2 Outage Report in Southwark, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Southwark come from postal codes SE5 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 03/05/2026 05:15

March 05: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, Chingford, Hackney, London, Southwark, Ilford, Paddington, Thornton Heath, Leatherhead, City of London, Abbey Wood, Harringay, Dartford, Ealing and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomChingford Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • cgledhill Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • faulkner84 Ghost (@faulkner84) reported

    @O2 my data signal keeps disappearing and I’m having to turn airplane mode off and on. Only started doing it in the last 12hrs. Is there a problem with the network?

  • devoutatheist thē kĭñg (@devoutatheist) reported

    @O2 Tried that but seems to be a problem in Leicestershire according to your status website. Just curious if there was an ETA on a fix?

  • Ind3pendent7 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 Rebel Scot (@Ind3pendent7) reported

    Hey @O2 can you please pay attention to my replies to Your reply! 24hrs and I’m still no where near a resolution that satisfies us both! I’m not even past your first question!!!

  • boredjamesr James R (@boredjamesr) reported

    @O2 @virginmedia I have been with both O2 and Virgin for over 15 years. Both accounts registered at my address but because the virgin account is my wife’s name you wont give me the benefits?! Really bad way to treat loyal customers!!! Really makes me want to leave both

  • MiltonRumata Milton Rumata (@MiltonRumata) reported

    @O2 Hi, can't seem to use my data abroad. PAYG customer, £15/month big bundle, roaming enabled, plenty of data left but it just won't connect to 3/4g in Italy. Help please??

  • Biggie_Solo Oloye (@Biggie_Solo) reported

    After being a @ThreeUK customer for 13 years, they lied to me, gave me false promises and failed to deliver. I’m at the @O2 store for 5 mins and they have offered me bottled water and the cheapest phone plan I have ever seen in my life. Thank you for your lies @ThreeUK! #priority

  • ryanyates1990 Ryan (@ryanyates1990) reported

    @O2 Apparently it has been fixed but I am still getting no Signal at all and my phone keeps telling me that the Sim is not provisioned.

  • Raveenix1 Raveenix (@Raveenix1) reported

    @O2 no idea what's going on with the signal in the DE15 9AY area. It's still no better in general than when I spoke to you 5 months ago and for the past couple of hours it's been dropping out completely every 5-10mins and just showing an x over the signal bars. Any idea why?

  • scottsyns Steven (@scottsyns) reported

    Trying to find more about #Volt with @O2 went something like this. Customer Service Agent 1: You need to take out a new deal so will pass you to sales team. Sales team: That is not correct. Customer Service Agent 2: Did not know what Volt waste then hung up on me 1/2

  • _PoutinePoutine Poutine (@_PoutinePoutine) reported

    @O2 thanks to you lot I couldn’t receive a text from the NHS to login to my app. I had to pay £175 for a day 8 test and a departure test. You’re a disgrace