O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: City of Westminster, Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, Fulham, Islington, Surbiton, Croydon, Ilford, Wembley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren O'Gara
(@DarrenGara) reported
@O2 cannot log in to my o2 or register after number being ported to my sim. Email address already in use occurs when trying to register with ported number. Apparently no one at o2 can fix this . So how can I top up? PAC now requested
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Danny Duce
(@duceydan) reported
Really disappointed with @O2. No coordination with delivery of my item which appears to now be lost in transit and no assistance given with @senddhlparceluk either. Shocking customer service
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Grill 😎
(@ace_eyed_ace) reported
@IvyTenebrae @O2 Always the way unfortunately, and not just O2. You owe us/taking a payment = instantly. They owe you/refund due = a week. Or two, hell maybe 3. Such a sh*tty system. Keep harassing them. They have to pay you 👍 otherwise, contact the financial ombudsman and see if they can help
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Ivy Tenebrae
(@IvyTenebrae) reported
Hi @o2 I have DMd again... the money I'm owed never materialised and I got two letters saying I've made payments on the devices, but I never owed anything on the first place. Can someone respond please? The case manager told me this would be sorted in 72 hours 💀
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MH
(@SuprBrwniLatte) reported
@O2 I want to cancel my contract because the service is shocking. I was promised 5G I’m just about getting 3G. What’s the point of me paying monthly for something I’m now getting.
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Amy
(@amyybuckley) reported
DO NOT JOIN @O2 I’ve had nothing but trouble, customer services online is disgusting. No one knows what they are talking about, lie and are rude. 4 hours spent on a chat for nothing as nothing got put on my account notes wise. Been charged double as they didn’t make info clear
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Sleigh Bell 🎄
(@leighjadebell) reported
@O2 Hi. I was told my number would be migrating to a new SIM within 48 hours on Friday. My current sim is still active. I’ve been hounding your customer services for this since mid October. Why is no one able to cancel my current airtime plan?
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showafaceman
(@iShowWin) reported
And just as I suspected @DPDgroup_news stole my package. Apparently it was never scanned in on their end after @o2 had sent it. And now an investigation has been launched and i have to wait another 8 days or more for the conclusion #Perfect #Smdh
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Luna
(@BugGuillotine) reported
@O2 why the hell can't I top up my phone I've tried several times across the website and the 4444 number. The money is in my bank. I have covid so I can't go to a shop. Fix your ****
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Sophie
(@sophieroutledge) reported
@O2 This was sent 2 days ago my first tweet was ignored. What is the ETA for DM’s as I’ve had nothing but issues this last month and very annoyed now