O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Southwark, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, Croydon, Hackney, Bromley, Kensington, Poplar, and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 2 days ago |
|
City of London
|
Internet | 2 days ago |
|
London
|
Wi-fi | 3 days ago |
|
London
|
Phone | 4 days ago |
|
Hammersmith
|
Internet | 4 days ago |
|
London
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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John Burch (@JohnBur57441479) reported from Bexleyheath, England@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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Sarz (@Gray1410) reported from Swanley, England@O2 service has been pants today since 3:30pm no 4G at all.
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Dimitris A. (@Greekphotoguy) reported from Tottenham, England@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Dimitris A. (@Greekphotoguy) reported from Tottenham, EnglandDear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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John Burch (@JohnBur57441479) reported from Bexleyheath, England@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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David Blooman (@dblooman) reported from Ilford, EnglandAn @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Jon. (@jonnyrotton1989) reported from Islington, EnglandRight that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Andy Tyrrell (@aktyrrell) reported from Walthamstow, England@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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David Newey (@NHSNewey) reported from Croydon, England@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, EnglandHave phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
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David Chow 📶 (@davidchow) reported from Hammersmith, England@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Catriona Hepburn (@mrshavers) reported from Eltham, EnglandHi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Richard Frame (@rafthemaster) reported from Kensington, England@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
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Kelda🍹 (@keldaaa) reported from Romford, EnglandNot sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Gary Mitchell (@Hammers71) reported from Bexleyheath, EnglandWhat’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Sophie (@sophie_9_) reported from Crayford, England@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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5 (@one786love) reported@O2 never buy insurance with 02 they are disgusting people
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Leah Morris (@lovelybyleah) reported@O2 @JohnBishop100 Can you respond to my tweet... I’ve been trying for 7 months in store, on the phone, emailing to cancel my contract... I’m now STILL being charged for a number I’ve not used in over a year ... this is ridiculous...
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name Jeff (@Ell_Henshaw) reported@O2 how do I cancel my phone contract with you. Ive tried looking on my account to see how however it does not say, same with looking it up online. So how do I do it?
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Mark Parish (@Monkeybadger48) reported@O2 Been going round and round in circles with your app and 202 service. I simply want to pay off a device plan but it seems like it would be easier for me to lay a golden egg. Fiona on your live chat is not helpful at all.
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Aiden (@aidenisveryepic) reported@tescomobile @O2 please fix your ******* signal i apparently have 4g but i can not load anything, this is like this always so much for 99% coverage. honestly fix this issue this has been like this for months
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Gary Chapman (@Gazby77) reported@O2 truly appalling today. Can't speak to anyone at 02, either by speaking or by chat service.
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helen mcpherson (@helenmc79345885) reported@O2 I ordered an apple series 6watch for my husband as I have one .I stupidly ordered him one on my o2account which cleared my account .I want d separate one for him I’m now out of pocket by £507.please please help.I’m awaiting reply via chat but nothing yet.
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Annette Stimpson (@AnnetteStimpso2) reported@O2 I have upgraded my phone early December to a s20,I have had problems with all my calls lasting maybe 1 minute before it goes dead and sometimes my texts dont go through! I have had a new sim still no joy. I have reset network, I am sick of getting in contact with o2
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Seonaid Beaugeard (@SBeaugeard) reported@O2 can you help me track my repair? Your online repair tracker doesn’t seem to work. If I try to call it says the wait time is 45 mins. Is there any other way?
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Leah Morris (@lovelybyleah) reported@O2 why is it I’ve tried for 7 months to cancel my contract but you never respond to my emails, my calls are always cut & I can’t access my account... sort it out and stop charging me!!!!