O2

O2 Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE5, SE16 and SE1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 01/31/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: Wandsworth, London, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Bromley, Hackney, Paddington, Fulham, Islington and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahLomax19 Sarah Lomax (@SarahLomax19) reported

    @O2 are you planning on offering a reduced bill for the reduced service I've received this month whilst your working on the mast in my area? I haven't been able to make calls or send/receive texts for about 4 weeks now... this is a joke!

  • bensowerby Ben Sowerby (@bensowerby) reported

    @O2 Just checked that, looks like there is a mast down. This must have been down at least a couple of months because the has been awful. You expect me to pay my bills in full though. And what would @AffordableMob have been able to do if I contacted them as instructed by your advisor?

  • svsamee sv (@svsamee) reported

    @O2 Hi, I would prefer to message someone directly as I seem to keep going round in circles via your o2 help/contact us page - unable to speak with anyone via webpage or app

  • LucieRimmer Lucie Rimmer (@LucieRimmer) reported

    @O2 are you having any issues around the BL6 area? Signal and call quality is terrible this week. Thanks

  • JamesPalGA James (@JamesPalGA) reported

    @O2 I'm at my wits end. I just want to speak to a human about the issue I have accessing my account. None of the computers can understand my issue. How do I get a human response please?

  • Samexistence Sam. (@Samexistence) reported

    @O2 Hi there,I've already taken such advice with no success.I imagine I'm going to have the same problem for a 3rd week (tomorrow when the next set of tickets are released).Do you have any further advice?

  • chasingthedrea6 chasingthedream (@chasingthedrea6) reported

    @O2 well it’s been 10days now and still no number transfer via portal. I have received so awful customer service over the years, but o2…. Different league !! 6 messages with the same info sent to o2 …even my mates and colleagues now laughing at you !!

  • AndyCabby10 Andy #UTAG #ITA⭕️ #DDD (@AndyCabby10) reported

    @O2 After the salesperson recited all my details to me, Bank details, Home address & postcode, he then said “we know your place of birth is ______”! I finally ended the call when asked to punch in my 16 digit card number, which I’ll never do these days due to sophisticated scams.

  • jamflem James Fleming (@jamflem) reported

    @O2 Sorry to be a pain…appreciate you will be busy, but if someone could help me out that would be great :-)

  • paulhayward200 Paul (@paulhayward200) reported

    @alfie_dobbo @O2 Hell will freeze over before O2 invests in their network .