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O2

O2 outages and service status in Southwark, England

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Full Outage Map
  • O2 generated 3 outage signals in the last 24 hours around Southwark, including 3 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Internet.
  • The most recent signal from this area was received Aug 28, 9:06 AM GMT+1.
  • 42% Phone (42%)
  • 33% Total Blackout (33%)
  • 25% Internet (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London.

CityProblem TypeReport Time
London Total Blackout 4 hours ago
London Internet 16 hours ago
London Total Blackout 22 hours ago
London Phone 3 days ago
London Internet 3 days ago
London Phone 5 days ago

Nearby cities with recent reports

London

6 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • HighEquanimity
    ᑕ L ∆ R Ξ N ᑕ Ξ (@HighEquanimity) reported from London, England

    @O2 I your team messaged me yesterday to collect my new #SamsungGalaxyS26Ultra. I went to the store but was told it wasn't available for collection till today. I was very disappointed, but the manager took time to come apologise to me personally. I was amazed by the service.

  • TomDavies_89
    Tom Davies (@TomDavies_89) reported from City of London, England

    I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2

  • BhattMilli
    Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • ColinShaw_CX
    Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • lofty_london
    London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • TRFC_Tom
    Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • TweetMRS
    MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • EmmaSaidThis
    ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • IAmAbbieMurphy
    Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • nettiewettie
    Annette 💜🏳️‍🌈 (@nettiewettie) reported from City of London, England

    @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

  • kw1330
    keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • Zenwork21
    Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • HaleAlexander
    Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • Thestylist4you
    Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • pitcombe
    Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • des700
    des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • ejp72
    Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • justaskerica
    mt (@justaskerica) reported

    @O2 why does your my O2 app have no content on your Help section with no way of contacting an agent? The website tells me to go to the app and I cannot call as my SIM isn’t activated yet which is my issue

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • pilgrim1889
    Hannah 💀 (@pilgrim1889) reported

    @BelfastGiants @O2 🎵 we've got the worst jerseys in the league*🎵 *Several leagues

  • mitchhirsty
    Mitch Hirsty (@mitchhirsty) reported

    @O2 @Mally_DB Still not fixed 🙄 2026 and tech giant O2 don’t know how to resolve a payment gateway issue 🙄 @O2 - you have customers who wish to pay their bills online. Do better!

  • sapphicsforchuu
    ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported

    o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

  • parriso56
    Otis Parris (@parriso56) reported

    @O2 Looking at the Network map what is good is rather subjective. Two bars isn’t good. Be honest and say the postcodes where you say it’s good just isn’t for data. The entire corridor running from Alwoodley- Chapletown is poor and towards St James’s is poor and has always been. Maybe it’s just geography

  • KansasMax
    Max Kansas (@KansasMax) reported

    @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

  • Nmxx1734
    Lincs Lass (@Nmxx1734) reported

    @O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!

  • daisy_poppy
    Lisa Robertson 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@daisy_poppy) reported

    @O2 Just want to say a massive thank you to Leonie (I hope I've spelled that right) in your Redhill, Surrey branch. I had a problem with my phone and she fixed it in about a minute. I'm a carer for my mum so really need my phone so it was a huge relief. Thank you again.