O2 outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent O2 outage reports came from the following cities: London, and City of Westminster.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Total Blackout	2 days ago
London	Phone	9 days ago
London	Total Blackout	10 days ago
London	Phone	17 days ago
London	Total Blackout	21 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  ⚡️Emma⚡️ (@electriccandles) reported 17 minutes ago from London, England

  Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

• 
  Vanessa (@thatVanessa1) reported 18 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Annette 💜🏳️‍🌈 (@nettiewettie) reported 19 minutes ago from City of London, England

  @BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.

• 
  Colin Shaw (@ColinShaw_CX) reported 20 minutes ago from London, England

  Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

• 
  Sophie Donnelly (@sophiegdonnelly) reported 20 minutes ago from City of London, England

  @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

• 
  Lou 🐝 Lou (@Stasisesque) reported 23 minutes ago from London, England

  A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

• 
  https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported 24 minutes ago from London, England

  @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

• 
  Ali Malik (@Ali_Malik) reported 25 minutes ago from London, England

  And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom

• 
  Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported 29 minutes ago from City of London, England

  @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

• 
  Zenwork (@Zenwork21) reported 32 minutes ago from Poplar, England

  @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

• 
  Corina Wieland (@CorinaWieland) reported 34 minutes ago from London, England

  @O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer

• 
  Tommy Pickles (@DJTommyPickles) reported 37 minutes ago from Camberwell, England

  @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

• 
  Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported 38 minutes ago from London, England

  @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

• 
  Roslyn (@RoslynBriggs89) reported 40 minutes ago from London, England

  @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

• 
  Ian Crowne (@Toucsy) reported 43 minutes ago from Poplar, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Omar Mansoor (@OmarMansoor) reported 47 minutes ago from Poplar, England

  @Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.

• 
  Lukas DiSparrow (@LukasDiSparrow) reported 54 minutes ago from Camberwell, England

  I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

• 
  Shane (@Shaneyfirkins96) reported 54 minutes ago from London, England

  Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

• 
  emmawebster (@emmawebster) reported 59 minutes ago from Camberwell, England

  @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

• 
  Andrew (@pitcombe) reported 59 minutes ago from Camberwell, England

  The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angela Robins (@AngelaMRobins) reported 4 minutes ago

  @O2 what’s going on with mobile signal it’s awful to the point there is no 4 or 5g all I get is Edge!!! This is ridiculous #getitsorted

• 
  Dhruv Roy (@gurudalnation) reported 5 minutes ago

  @O2 Hi having massive signal issues, not able to use data at home due to poor reception. Additionally having issues in central london with little or no data working. Please help asap … this is not how a mobile contract should work for a customer

• 
  Jonathan Stewart (@jonaths) reported 5 minutes ago

  @O2 @o2businessuk I'm not sure what's going on with you at the moment, but your customer service atm is truly shocking. All of your comms channels are broken - I'm trying to upgrade, and it's impossible to speak to anyone

• 
  Anita Haslum (@HaslumAnita) reported 6 minutes ago

  @O2 no network cover in DY14 since Sunday, poor communication from your team. No one has answered my messages, awaiting information, very poor costumer service

• 
  Lewis (@Lewi_G) reported 6 minutes ago

  @MrBananaStand @O2 Ring your bank and tell them you want to cancel a 'Continuous Authority' let them know you've attempted to contact O2 to cancel and you can't as you no longer have access to the account

• 
  JustaBoredGeezer (@BoredGeezer69) reported 7 minutes ago

  @O2 How crap is your MY O2 App I've been trying to upgrade my daughters phone (the contract is in my name) ALL DAMNED MORNING all I've consistently had is "oops something has gone wrong" I've had enough and after being with O2 for probably over 20 yrs I'm leaving

• 
  Robbie T (@RobbieMT8) reported 7 minutes ago

  @O2 No outage the network is just awful and had been for years tbh.

• 
  Andy Sherratt (@andyps1275) reported 9 minutes ago

  @Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.

• 
  Sir. Qwob (@Qwobles) reported 10 minutes ago

  @O2 can you double check my order has went through please when I sign in there’s nothing there

• 
  Craig Turnbull (@pooliemadone84) reported 10 minutes ago

  @O2 why is it no matter where I am in the uk there’s always a problem with streaming or phone signal! You’re supposed to be the best coverage out there but it’s a daily occurrence