O2 Outage Report in Southwark, Greater London, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Southwark, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Newham, Wembley, Wandsworth, Paddington, Wealdstone, City of London, Croydon, Hackney, Bromley, Kensington, Poplar, Muswell Hill, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Phone | 18 hours ago |
|
Hammersmith
|
Internet | 21 hours ago |
|
London
|
Wi-fi | 2 days ago |
|
London
|
Total Blackout | 2 days ago |
|
Newham
|
Phone | 3 days ago |
|
Wembley
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Irene Barnett (@Thestylist4you) reported from Poplar, England@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Gill Kirby (@GillKirby) reported from Islington, England@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Charles Howarth (@HowarthCharles) reported from Camden Town, England@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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bambam (@mustafayadigg) reported from Croydon, England@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England@O2 truly the worst customer service I’ve experienced in a long while
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VINNY P (@vinnypDJ) reported from Bexleyheath, EnglandLooking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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John Till (@JohnTillUK) reported from City of London, England@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and can’t use the internet... she needs help @O2
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tom Byford (@tombyford) reported from Paddington, England@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Corey Lee (@caddydorey) reported from Croydon, England@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Hall (@laurenhall96x) reported@RachelleMDNA @O2 Mine is the same, it's terrible
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Paul day (@Mrday1983) reported@O2 I was wondering if you could help, my mum is in her 60's , isn't good with technology and some 3rd party has conned her to sign up to an @O2 business account. She thought it was her current phone company contacting her. Please help as she keeps crying and can't sleep
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I transmit visually (@andrewjoy1701) reported@O2 I don’t have an order number as never completed the transaction. But because I had to set an account up this is what I want removed #GDPR
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Rebecca Horrocks (@SantaCl46432686) reported@O2 I need help please I had someone call me and I suspect it was fraud can anyone help
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Ann Beck (@ann_beck) reported@O2 for a comms company customer care is appalling. 2.5hrs online chat with several people who didn’t have a clue, 30min phone queue & still nothing rectified! #complaint #ripoffbill o2 to o2 calls charged @ 50p a minute. Any humans or just computers available?
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Paula 🦋🦋🦋🦋 (@paulapants89) reported@O2 @Part_Mermaid Hey do you have the phone number ? I can’t find one for o2 anywhere ! I need help or I’m leaving too
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Rach xxx (@RachelleMDNA) reported@O2 my signal is so bad, I never get my incoming calls and when I make outgoing calls the signal drops, never had such bad experience from o2
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Adam Walton 💙 (@adamwalton) reported@stuartctaylor @O2 It’s dreadful. The mobile signal was better 20 years ago. Obviously not xG, but calls were stable and clear.
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Dan (@dantheman098765) reported@gowithbazza @O2 Giffgaff uses o2’s network
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man behind the door (@jimmymumu) reported@O2 I have 3 ofmy childrens phones on a now ended contact. How do i go about cancelling 1 contract and porting the other 2 to another network?