O2 Outage Report in Southwark, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Southwark come from postal codes SE1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Hammersmith, Poplar, Hackney, Muswell Hill, Leatherhead, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Abbey Wood, Harringay and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| City of London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eliyahu
(@Ellisj_69) reported
@O2 what is wrong with ur signal in Newport? It was good, all of a sudden, calls randomly drop or fail, I can’t load an Instagram video, and my texts take hours to send?
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Chris
(@Lambpie1973) reported
@Gemma_Fox @O2 I’ve been with Vodafone for 22 years definitely get rewarded for being a long-standing customer, Hayley’s got a phone and iPad on the same contract how both discounted and my phone is discounted too and signal is really good I find
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Helen K Nottinghamshire Vlogger
(@mummy_knight) reported
Getting annoyed now @O2 rang them due to loss of service and calls dropping my call dropped and no ones called me back!! On hold again now was on hold just now for over a hour!!! Why promise to credit an account for loss of service and not do it
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Tom Flannery
(@TomFlannery92) reported
@O2 signal is the worst I've ever encountered. Soon as my contract is up im going back to @EE wish I'd never left 😭
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Gavin Smith
(@Gavin297Smith) reported
@O2 Unlike when I was looking for an upgrade. Had Alison on WhatsApp quicker than I could imagine. But then you stood to gain from that. Think you make all of these ‘WOW’ o2 things, yet your basic customer service is very poor. But then I guess your business is all about image.
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✨Louisa✨
(@__pumpkineaterx) reported
@O2 I seem to have no signal! Is there works going on or something?
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Amy
(@Amy16666371) reported
@O2 would you like to explain why my phone has been cut off after I’ve apparently “missed a payment” when I rang up and changed my payment date over a week ago? Shocking customer service and I am now unable to use my mobile device.
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Lauren Haigh
(@Laurenaise) reported
@O2 why do I have 50gb of data but can’t load up a webpage? My data isn’t working at all! Hasn’t been all day, what’s going on? There’s no local issues according to your network coverage checker. I pay a lot of money every month to you guys 😡
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Ed Van Egan
(@EdVanEgan) reported
@O2 one year later coverage in Bournemouth is still horrendous. It’s a tourist town. As soon as I get get heavy traffic through the town the signal goes to sh**. Definetly changing network is when my renewal date is up. Absolutely horrendous service
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Carol Johns
(@a700c1521f4d43f) reported
@O2 Well I believe myself and many other O2 customers in my area are having similar problems. I keep getting missed calls from my customer's, as no signal. Not acceptable.