O2 Outage Report in Southwark, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Croydon, Ilford, Hammersmith, Wembley, City of London, Bexleyheath, Poplar, Richmond, City of Westminster, Merton, Ealing, Epsom and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Hackney |
Phone | |
| London |
Phone | |
| Croydon |
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| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Soph 💕
(@SophieGudge_) reported
from
Ilford, England
This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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suckmyleftone
(@MadAboutAFC) reported
@markenello @virginmedia @O2 Same message in the end to me, advisor telling me email says something it doesn’t. Asking me to pay more for a service so poor their advisors don’t even know what’s in the email? And they wonder why so many people aren’t happy with the price increase
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Cameron Furnival-Watling
(@cifwatling) reported
@O2 do you intentionally forget to process refunds or is it company procedure to wait a month until the customer complains? Manual refund has been advised but “internal customer service line is down” #livingthedream
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Mum05033243
(@mother05033243) reported
@BorisJohnson @virginmedia @O2 Great! Just a mere drop in the bucket for those who see their energy, food and petrol bills sky-rocketing. How can you know how to have to count every penny? You never pay for anything including refurbishing of your London flat. How lucky is that and no investigation.
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Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
@O2 Just called it... its asking me ehat the answer is to my security question. Only problem is, its not telling me what the question is.
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Sazzler
(@PepperCat2005) reported
Is anyone else having signal / no service issues with @O2 tried everything suggested on their website. Nothing is working. Service status suggests no problems, but the downdetector website does. Anyone any ideas? Contacting customer services from a landline is taking too long
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Rupert Barnes
(@Rupie_Photo) reported
@O2 @o2 it’s now a week and nothing, given up wasting time on phone and chat, as every dept says they have chased my situation. Customer service is a joke. If you let the fraudsters take any more money from my account I shall start legal proceedings.
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Jonathan brown
(@BrowniejBrown) reported
@EE @o2 look how fast a rival company has got back to me and I’m not even their customer, as I said, worst customer service in the uk.
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Ziggie Sky Carter (Ward)
(@ZiggieSC) reported
@O2 my number hasn’t switched over and I’ve had my new phone a week or so. I can’t seem to access any help via the app. Please could you help? Thank you.
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Anthony McGlynn
(@arm431888) reported
@O2 So finally got a response from @O2 complaint team after reviewing my issue & the solution offered isn't a solution as there isn't one Missed out on the deal I was offered as the outbound team couldn't be bothered calling back & nobody else could match their offer #byeO2hello???
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beijinggail
(@sargeant_gail) reported
@O2 I’ve been trying yo get an issue oh my account resolved for a month now - getting nowhere! #o2 #poorcustomerservice #loyaltycountsfornothing