O2

O2 Outage Report in Southwark, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southwark come from postal codes SE5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Southwark, Greater London, England 01/13/2026 08:40

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southwark, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Ealing, City of Westminster, Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, Fulham, Islington, Surbiton and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomCity of Westminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gemmology emma humphreys (@gemmology) reported

    @hanwilsonxox @O2 I've looked at tracking number on Royal mail only. It's awful, there's potentially a lot of money there and I need it 😭

  • soriacanthearu soria (@soriacanthearu) reported

    @O2 @chhokar_happy You are ignoring me at this point. It’s been almost 14 days since I was delivered an empty box and you are denying me my customer rights.

  • DarriusZRP Darrius Pearson (@DarriusZRP) reported

    @O2 My girlfriend is trying to call you about a deposit and the automated answering machine hangs up on her every time. What kind of customer service is this?

  • claireangus Claire Angus (@claireangus) reported

    @O2 Unfortunately I don’t think that’s the problem... I paid a week ago 😕

  • HollyR88 Holly Robinson (@HollyR88) reported

    @O2 why has it taken 12 hours for me to receive a notification that I've a voicemail& text? Whilst I don't get signal reception at work, I've had plenty of 4g signal throughout the day at certain points. It was left at around 10.30am, I've only just now received the notification!

  • PenThePeerless Penny Peerless (@PenThePeerless) reported

    Can you help please @O2 ? Trying to look at upgrade options. Can get into app, but if I click on upgrade it just times out. Can’t sign in on website either. Again just times out. Am pulling my hair out!!! Thank you xxxx

  • odetodivorce Scotty. (he/him) Trans rights are human rights!! (@odetodivorce) reported

    @benjiw @O2 I hope she doesn't allow her prejudices to interfere with how she handles customer accounts

  • michaelfrancos michael francos (@michaelfrancos) reported

    Hi @O2 please help me get in touch seems an impossibility at the moment as my bill doesn’t look right Please advise on help

  • davidhughes David Hughes (@davidhughes) reported

    @O2 No issues with other sites. On Wi-Fi.

  • OlGingerBastard Ol Ginger Bastard (@OlGingerBastard) reported

    @O2 Why are you advertising next working day delivery when you are not delivering? Been waiting 3 days now - no updates, stuck on 'order being processed' and your online help people are no help at all. FALSE ADVERTISING!