O2

O2 Outage Report in Ilford, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 01/29/2026 10:40

January 29: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Southwark, Harringay, Barnet, City of London, Grays, City of Westminster, Bromley, Hackney, Paddington, Enfield Town, Fulham, Islington and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • TeyLove_ T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • thatVanessa1 Vanessa (@thatVanessa1) reported from Camberwell, England

    @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wrexhamisbest Andy Williams (@wrexhamisbest) reported

    @O2 are you having problems in the ll14 area? I am showing 4G but I can't get on the internet or stream. Been like this for a few days

  • TheRealLamz Huey P. Newton 🥷🏾 (@TheRealLamz) reported

    @O2 the signal in my area has been terrible recently, I only ever have 1 bar nowadays 😡

  • I_am_Leighton_ Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported

    Told my mother to leave @o2 before her last upgrade but she didn't. Now she's regretting it. The woman has lung disease and can't talk on phone properly. Do o2 care you're not well. Nope. Appalling service. She's been with them 10+ years too.

  • 1Kwesi11 MA (@1Kwesi11) reported

    @O2 worst customer services and network in the UK. Can’t get through to them and when you do they hang up.

  • AtoThaJToTha enter name. (@AtoThaJToTha) reported

    Been with @O2 for years and have never won a damn thing on priority 😔

  • curlylew06 Gareth Lewis (@curlylew06) reported

    @virginmedia @O2 Pity cleaning **** up in my street wasn't a priority hey.....come on @richardbranson any chance you can answer #showershit #pisspoor

  • sustain_kids Sustainable Kids (@sustain_kids) reported

    @o2 #Priority just direct messaged you, can you help?

  • iancarnegieruns Ian Carnegie 🏃‍♂️🏃‍♂️🏃‍♂️ (@iancarnegieruns) reported

    People. Don’t use @O2 Recycle. It’s a con and a rip off. Don’t respond to e-mails either. Absolutely appalling service

  • nick_sutcliffe Nick Sutcliffe 🏳️‍🌈 La! (@nick_sutcliffe) reported

    @O2 As is no mention of the two “customer service” operators who HUNG UP ON ME. Stop quoting from your training manual, and find out where my order is. You have 24 hours to give me a delivery date or I will leave O2 after 17 years and take my money elsewhere.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported

    @O2 I have Virgin Media broadband only. I do not have their TV service. I received an invitation to download your Priority app, and use my VM credentials to log in. Will I be able to use this app to not only enable me to use O2 Priority to purchase tickets, but also Priority entry?