O2 Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Waltham Cross, Ilford, Bexleyheath, Poplar, City of Westminster, Merton, Romford, Erith, Barnet and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| Waltham Cross |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@LeeW_78) reported
@O2 Hi. I’m trying to redeem a theatre code on priority for WICKED but the app hasn’t give me a code. Could you help please?
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John Whalvin
(@johnwhalvin) reported
@O2 the most shocking customer service over an hour wasted on the phone got through twice cut off twice and no call back you can stick your bill off to buy a PAYG sim until you call me back
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Sabrina
(@j4mdoughnut) reported
@VodafoneUK Your internet is shameful. I constantly have to use @O2 mobile internet. Ironically my husband is on Voda and he has to buy more data every month because your internet in our house is soooo terrible!!! Avoid this company.
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Tractorboy78
(@Tractorboy7881) reported
@VMO2News @O2 Worse company ever. Lie about tariff & about service, after a month my service still don’t work and I still can’t get access to my o2 account. O2 doesn’t work. Broadband doesn’t work and tv is poor quality when it does load. Had 3 promises of manager call back but never get any.
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clauski1
(@clauski1) reported
@Catherine_Gare @O2 Same here flagged this when it went live at midnight but no reply and still an issue. Also even when fixed think it won’t work for us as thinks we’ve clicked and been given a code already. Really need @o2 to send us a code
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there was a star danced
(@manuscriptparty) reported
@o2 where is the promo code for wicked tickets on priority? why are you putting up offers that aren’t working at a time when your customer service staff aren’t even online???
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beth 🌟
(@lukescarif) reported
@O2 my signal has been out for a week and now says i won’t have any more updates until friday the 11th. will i get any compensation for this disruption as i am paying money for a service i can’t even get
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Dave c
(@G4mvu) reported
@O2 The following site cell ID 1990790 LTE Band 20 is off air. The site has been going in and out of service since Friday 4th Feb. The 4G router attaches to the network obtains an IP address, then disconnects. Same with the mobile phone. Location M281yr. Shared Site Voda.
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KelticΔ
(@KelticDelta) reported
@mtwainet @EE @O2 If you don’t like them don’t pay them, that’s capitalism. If EE pester me with an ad I’ll be telling people how they helped **** up my life. I’ve always found O2 to be fine and I also know some have not had a problem with EE. But I’ll not be dealing with them.
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Chris Brumfitt
(@Smeags842) reported
@O2 Customer service is atrocious! Been chasing a refund for a cancelled order since Dec-15th. Just been on phone for an hour today, passed around depts and eventually got hung up on. Considering county / small claims court now. Shouldn't take 2 months for a refund!