O2

O2 Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 03/28/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Paddington, City of London, Hackney, Barnet, Bromley, Enfield Town, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, Southwark, Ilford and Thornton Heath.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomPaddington Phone
United KingdomCity of London Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nehalorn nehalorn (@nehalorn) reported

    @O2 @O2 still waiting on my refund since the 30th of march. No help from customer service or direct message. Can you confirm when will receive my refund

  • djsx_dj DJ CLARKE (@djsx_dj) reported

    @O2 don’t know what it’s so difficult for a customer service understand why my bill is double 2 only listen to what was a office party in the background to only hear the advisor come back laughing after me asking her to ask them to be quiet not very professional

  • nehalorn nehalorn (@nehalorn) reported

    @O2 @O2 still waiting on my refund since the 30th of march. No help from customer service or direct message. Can you confirm when will receive my refund

  • TherapyByRobert Robert (@TherapyByRobert) reported

    @O2 Please anybody that is thinking about joining o2…. Don’t!! I’ve been a customer for 15 years and this is the LAST TIME I will use them

  • MarieWatson0051 Marie Watson (@MarieWatson0051) reported

    @O2 I am fed up checking - O2 customer service is shocking

  • StevenJonMiller Steve Miller (@StevenJonMiller) reported

    @O2 I don’t deliver a service to you by doing the work for you. I thought you were paid to deliver the service to us?

  • EmmGee1966 Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported

    @O2 is customer service important to you? Do you respond to social media posts? Are you embarrassed that I have had to call you over 20 times in eight days and you still haven’t resolved the issue? Absolutely disgusting’service’!

  • eddiedavies69 Eddie Davies (@eddiedavies69) reported

    @virginmedia now been waiting for a reply on your WhatsApp support channel about the Volt2 #scam for over 12 hours @O2

  • DieselDragonUK DieselDragon (@DieselDragonUK) reported

    @O2 Can you please explain why my (very low demand) connection is being made unusable just so those on VoLt can experience „#WorldBeating” service? It’s not like I’m asking for MBs - A stable 300kbps would be enough! 📶 Or is this because @virginmedia happen to dislike me? 🤔

  • JcBettor JC (@JcBettor) reported

    @O2 signal in my area is rubbish, your website has said there is an issue with the mast for ages, when will it get fixed?