O2 Outage Report in Ilford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Southwark, Camden Town, City of London, London, Barnet, Harringay, Grays, City of Westminster, Bromley, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Southwark |
Phone | |
| Camden Town |
Wi-fi | |
| City of London |
Phone | |
| London |
Total Blackout | |
| Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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peroxide blonde gobshite
(@heyitspoppymae) reported
ordered my new phone & paid off the remainder of my current (severely broken/unusable) device on January 15th, it's now February & even though they have had no problem taking the £150 down-payment towards my new phone, the order is still apparently being processed? @O2 ridiculous
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fyc33
(@fyc33_b) reported
@o2 OVER A WEEK NOW NO SERVICE ABSOLUTELY 💩 SERVICE AND COMPANY
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Richard a'***
(@Alen1983wfc) reported
@O2 So my phone was lost by dpd that I ordered as a upgrade on the 19th January to be told they can’t do anything for a few days and to phone back Friday 28th jan so I did and was told a new phone was ordered and I would get an e Mail conformation that never arrived so I phoned back
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Jacqui Franklin
(@hershfrank19) reported
@Craig_sienna Yes still down, no phone signal at all, @O2 do we get any compensation for not being able to use the service we are paying for??
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Treehk
(@Treehk2) reported
@O2 Now what are you going to do about it! Let’s see if you can actually solve a complaint without hiding it by saying send a DM where nothing is done.
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Richard Fitch
(@richard_fitch) reported
@O2 Those stores don’t have my phone, do they. There was no problem@with staffing issues when I waited at the entrance for fifteen minutes yesterday before speaking to someone. An apology wouldn’t go amiss.
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pamela cullinane
(@mrsshms) reported
@O2 I’m in Ireland , I’m not able to contact you to cancel my contract no number will work or the chat
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00
(@indigo_vapour) reported
@O2 horrendous customer service. 1.5 hours on a call and 4 different advisors yet still unable to action my request to cancel my contract and opt out of auto-renew once contract expires. Awful service .
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Richard a'***
(@Alen1983wfc) reported
@O2 To be told it was never ordered and they will look into what the person said to me and phine me back today I never got a call. Today I was told that the investigation is over and the phone has been barred but a new one still is not on the way I have been waiting far too long
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L N P K SHARMA
(@SharmaJampani) reported
@O2 Not even getting text messages. What's wrong with your network... I am an IT professional and I cannot login into my work laptop and systems as I have two factor authentication, need to get text messages to do work! Please have some alternative.... This is horrendous!