O2

O2 Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 03/14/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Poplar, Hackney, Brentwood, Muswell Hill, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Upminster, Abbey Wood and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • james_rogers James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • fierce_unicorn 🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • ROBRV Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • Atanvarne ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Camden Town, England

    @O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • floramcdee Sharon Mc 💙 (@floramcdee) reported

    @O2 The mobile connectivity problems have been going for months. Phone displays 4G but unable to get online. Thought it was just a local mast issue, but it’s happened in several places.

  • SportingNest 🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️‍🌈 🏳️‍⚧️ (@SportingNest) reported

    @O2 is your customer services line open on Sundays?

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Your "service" was fecking abysmal last night @o2. #EmergencyCallsOnly Sort your **** out. Have some consideration for the non urban areas. #FFS

  • jimmybob_789 Ryan James (@jimmybob_789) reported

    @o2 just to keep everyone updated on the shocking customer service of o2 they got back to me 14 hours later with no email or number just asking what’s the problem… again! #terriblecustomerservice #o2 #nothelping

  • abdullaalisaif ABDULLA SAIF (@abdullaalisaif) reported

    @O2, Its so annoying when your signal mask is down, No ability to receive or make calls, same issue with text and data ! @o2 #CustomerService

  • geekasauruss Geekasaurus (@geekasauruss) reported

    @O2 hey when i try to login to the o2 priority via my virgin media account all i get is oops something is wrong ive tried app and browser. Is there a known fix for this :) many thanks

  • GarryLynch15 Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported

    @O2 keep your £40 goodwill gesture I'll not be made out a liar by your horrible company and your teams unscrupulous behaviour @LutzSchueler

  • crascott100 CS (@crascott100) reported

    @jan2086 @ThreeUK @O2 Try iDMobile sim only. Lots of deals. Uses three network. European roaming. Cheap

  • Rebs121 Rebelious Rebs Klopp (@Rebs121) reported

    Can you please sort ur internets out both services are crap @virginmedia @O2 will not be renewing my contract with u again very poor service 😡

  • GabbyMorley1 Gabby Morley (@GabbyMorley1) reported

    @O2 I have emailed and phoned o2 but nobody seems to be listening, what’s the point of having a bereavement service if you then continue to text, phone and now email a person who has died chasing up payment. I will pay the bill once dads bank account is accessible