O2 outages and service status in Ilford, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 7, 1:10 PM GMT+1.
- Phone (50%)
- Internet (40%)
- Total Blackout (10%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ilford, England
The most recent O2 outage reports came from the following cities: City of London, Newham, Lewisham, Hackney, Poplar, Chingford, Ilford, Upminster, Abbey Wood, Harringay, Tower Hamlets, Chigwell, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Phone | 5 days ago |
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City of London
|
Internet | 8 days ago |
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Newham
|
Phone | 12 days ago |
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Lewisham
|
Internet | 13 days ago |
|
City of London
|
Phone | 18 days ago |
|
Hackney
|
Phone | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Annette 💜🏳️🌈 (@nettiewettie) reported from City of London, England@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Rob Harvey (@ROBRV) reported from Ilford, England@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Lebby Eyres (@LebbyE) reported from Islington, EnglandEssentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Sarah Bennetto (@sarahbennetto) reported from Hackney, England@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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PG (@PaulGrayburn) reported from City of London, England@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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RN009 (@rachelnewman009) reported from Romford, England@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈 (@Mr_Rafal) reported from Hackney, EnglandI may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Mr Grayburn (@PaulGrayburn) reported from Romford, EnglandHey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Ashcroft (@Ash42055) reported@O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.
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Polaris (@Polaris_92) reported@O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!
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bob (@Andypled) reported@O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?
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Krishan chavda (@ChavdaKrishan) reported@O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?
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Mark (@mmck694) reported@O2 hello! I am having HUGE issues getting access to My02 account and need your help! Please DM me
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Andrew Walker (@filmAlive) reported@O2 Tried to top up via 4444 but it's failed twice. Shows pending transaction in banking app so it's not a funding issue
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Wes (@aussiebhoy88) reported@willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked
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krimestyles🏴🏴 (@krimestyles) reported@O2 comms ombudsman you provide after deadlock complaint doesn’t deal with you. £491 you’ve taken out my account for a FREE sim I didn’t even receive . Called loads of times to be met with ignorance and no resolution. Get me my money back
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B. (@Bradleyyy98) reported@O2 Customer service is absolutely horrendous. Call up regarding my locked account, had this issue since 18th of March. The cheek of the lady to try and sell me an Apple Watch. 😬
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PB1982 (@pb1982) reportedPurchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .