O2

O2 Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 03/04/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: Chingford, Hackney, London, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Upminster, City of London, Abbey Wood, Harringay, Dartford, Newham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomChingford Phone
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • a_poulton30 Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • peterives50 Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • Payney26 The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kendogg88 $t€ph¥ (@Kendogg88) reported

    @O2 any help with this? I’d like to use my extra today and still getting this message

  • GTSaint1 G. T. Saint (@GTSaint1) reported

    @O2 Thank you….problem I’ve got is I’m trying to top up a sim in my electric gate and now my acct is locked. Want to update card details. can’t do it on line. Says to contact customer service but I cannot find another number which is not automated. Can you assist?

  • jjbrownless Jess B (@jjbrownless) reported

    @O2, your customer service is a joke. I've been cut off all day while trying to get through. Finally, I got through to your representative who literally said 'Hello..', to which I reply 'Hello, is this O2?', then she said 'Yes' and ended the call.

  • hiddlesandhutch Lucy (@hiddlesandhutch) reported

    @O2 I’ve had no signal whilst at home for 8 days now. Received a text saying my next update is on 9th Dec. Not good enough really? What’s going on in my area? (Please don’t tell me what I already know from the website).

  • Twodogsred TwoDogsRed (@Twodogsred) reported

    @O2 putting up Black Friday deals then reneging on them when you follow up to find where your new business phones are. 45 mins on phone later and they just hang up on you. Sh!te customer service !!!

  • AviLDN Avi (@AviLDN) reported

    **** my life man @O2 can notify you every month like clockwork about your bill but can’t tell me when their presales start?????

  • TFarra88 TheFarra88 (@TFarra88) reported

    @O2 why is your signal so poor where ever i go

  • kimmyj64 Kim (@kimmyj64) reported

    @O2 Do you think I haven’t already checked my network, 4 days now without signal, I want compensation, and how come other people can post their postcode and don’t get asked to remove it!

  • alexgmeerkat AlexGreen (@alexgmeerkat) reported

    @O2 I saved a code for a free Odeon ticket earlier this week but every time I’ve clicked “use now” it says “sorry there was a problem with your request try again later”. Could you amend this?

  • AviLDN Avi (@AviLDN) reported

    @O2 @O2music I have taken my account off private just to tweet you guys wtf is going on with the Joji tickets and why does it say presale ends tomorrow at 10am if I can get VIP tickets for £200 right now