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O2 Outage Report in Ilford, Greater London, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ilford, England

The most recent O2 outage reports came from the following cities: City of London, London, Enfield Town, Newham, Paddington, Hackney, Barnet, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, Southwark, and Ilford.

CityProblem TypeReport Time
City of London Internet 1 day ago
London Wi-fi 2 days ago
London Phone 2 days ago
London Phone 4 days ago
Enfield Town E-mail 4 days ago
London Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • coffeemadman
    Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • ColinShaw_CX
    Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • Downtonres
    Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • spiritualvodka
    gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • omar_sheikh
    Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • ejp72
    Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • AlanGreene73
    Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • kw1330
    keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • samfowler
    sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • julsbvby
    juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jones_davy
    Davy Jones (@jones_davy) reported

    @BorisJohnson @virginmedia @O2 We can't go to Europe anymore you fetid *******. So who gives an actual ****, apart from you with your sad shtick.

  • Mxdir
    Mxdir (@Mxdir) reported

    @O2 hi team. I've just paid £168.48 as an "other amount" in the app, because the call charges didn't appear elsewhere, but now when I access myo2 via desktop I see the -£141.11 above the 'other' option. Will my service be restored? Kinda urgent, thanks.

  • BeccaArwen
    Becca Arwen (@BeccaArwen) reported

    @O2 Also a great way for you to get more money and I already have changed it’ has BT thought about fixing their or is a practical solution.

  • sarniejewell
    Sara (@sarniejewell) reported

    @BorisJohnson @virginmedia @O2 Are you trying to take credit for this, you appalling ****?

  • NicolettaTurci
    washyourhands (@NicolettaTurci) reported

    @NadineDorries @virginmedia @O2 I think you should speak to vodaphone in the UK, it is UK out of Europe and by the way the Europeans with double nationality will never vote tories !

  • marcuscpatrick
    Marcus Patrick (@marcuscpatrick) reported

    @BorisJohnson @virginmedia @O2 Yeah whatever. More parties? Ones you went to, but are now blaming a Civil servant? It's your government, for god's sake - you are (laughable) in charge. But you won't accept responsibility for anything. You really are a useless, pathetic, desperate little man - god help us all!

  • steelclogs
    Mr Mick NL 🇳🇱 (@steelclogs) reported

    @NadineDorries @virginmedia @O2 Garbage and lies. Own your own ****.

  • fakeaccount1939
    penny flynn (@fakeaccount1939) reported

    @NadineDorries @virginmedia @O2 OMG. They’re either stupid or think the U.K. public is.

  • Decado73
    Y H (@Decado73) reported

    @O2 hi, just got a contract, but can't activate volt, existing virgin media customer, please advise

  • davidowens0107
    when a Govt Cons the Gullible (@davidowens0107) reported

    @NadineDorries @virginmedia @O2 Looks like you are bereft of information again, Nadine. The European Commission cannot interfere in private company business strategies in 3rd country jurisdictions (the UK). You need to read facts…. You never do