1. Home
  2. Companies
  3. O2
  4. Ilford, England
O2

O2 Outage Report in Ilford, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ilford, England

The most recent O2 outage reports came from the following cities: City of London, London, Enfield Town, Newham, Paddington, Hackney, Barnet, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, Southwark, and Ilford.

CityProblem TypeReport Time
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 3 days ago
London Phone 4 days ago
Enfield Town E-mail 4 days ago
London Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Zenwork21
    Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • SwissFrankIsGon
    John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • Phonemast
    📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • Payney26
    The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

  • david52987296
    david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • ksjsowhat
    fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • dkinnear
    David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • MattRibbins
    Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • juliet_gough
    Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • Shaneyfirkins96
    Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • BartlettDavisUK
    Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • ksjsowhat
    fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • brettriot
    Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • cityposer
    Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • electriccandles
    ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • igold001
    ian goldsmith (@igold001) reported

    @O2 Hi again - still no effective reception in OX495NF this morning- do you have an eta for the fix please ? Thx

  • 1NickGedge
    Resurrected Cricketer 🆖 💙 (@1NickGedge) reported

    @O2 Did everything it suggested and still terrible signal. You should be called O2 bar!!

  • JoieP
    Joanne Pennington (@JoieP) reported

    @ess_jay_em @O2 I have this issue too @o2 I can’t access my account on any laptop or phone

  • CommunicatMind
    Richard Moore (@CommunicatMind) reported

    @O2 I don't doubt that 02 staff have tried to help, but I've spent close to 12 hours on the phone trying to give you about a £1,000 - and you haven't found a way to make that work. I'm fed up.

  • DailyDOOH
    DailyD😷OH #AdTECH #OOH #DOOH (@DailyDOOH) reported

    My cell provider @O2 tells me “we're changing some of our international call rates” .... WTF is an international call rate? #WFH #HaveNotFlownForAYear

  • addzeeyy
    Adam👨‍💻🎨 (@addzeeyy) reported

    @O2 "My O2" has been broken and not loading for the past like week, It only works if you turn off WiFi and use mobile data.

  • MiltonFee
    fiona m (@MiltonFee) reported

    @O2 good evening. Hubby trying to cancel with 02 as has now changed to tesco. Checked with 02 and clicked on contact Us- takes him on a never ending click click here to cancel ... Click here to cancel... Round and round in the same circle 😶 any ideas?

  • Liammanning2u
    li.iam🏳️‍🌈👬♥️ (@Liammanning2u) reported

    @jemjemjamu @O2 Seems to be a lot network issues and now your app and Web site are down

  • shanpeachx
    Shan (@shanpeachx) reported

    @O2 I DM you with a problem, when do I get a response???

  • stringents
    Stringent (@stringents) reported

    @ShayneWilliams @EE @O2 Glad I switched recently. Mainly because of Apple Watch Cellular but been very happy with the service so far.