O2 outages and service status in Ilford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (40%)
- Phone (40%)
- Total Blackout (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ilford, England
The most recent O2 outage reports came from the following cities: Newham, Hackney, Romford, Upminster, City of London, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 18 days ago |
|
Hackney
|
Total Blackout | 18 days ago |
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Hackney
|
Phone | 18 days ago |
|
Romford
|
Phone | 19 days ago |
|
Upminster
|
Internet | 22 days ago |
|
Hackney
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Rob Harvey (@ROBRV) reported from Ilford, England@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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julie atkin (@atkin_julie) reported from Islington, EnglandO2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Sarah Bennetto (@sarahbennetto) reported from Hackney, England@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.
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RN009 (@rachelnewman009) reported from Romford, England@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
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Gill Kirby (@GillKirby) reported from Islington, England@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Stephen Kingsley (@StephenKingsley) reported from Islington, England@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Jonathon (@coffeemadman) reported from City of London, England@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Liz (@ejp72) reported from Poplar, England@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Skylier (@ebamsky) reported@TomTugendhat @O2 You're right. O2 should be the worst. I've used Three (more of coverage than quality problem) which was fair, I've recently ported to EE-based provider from O2.
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Craig-David (@CraigGodders) reported@O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.
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Free Speech Highway (@Fr2962Free) reported@TomTugendhat @O2 The issue is the mobile companies raise prices mid contract and end of contract in line with RPI but signals and services in areas remains woeful
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Fiona Mountford (@FionaLondonarts) reported@O2 SIX DAYS for a reply to my messsage! I do feel valued as a customer... This simply confirms my decision to leave O2 for a proper grown-up network. Woeful service all round.
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MB (@markbishopuk) reported@TomTugendhat @O2 Root cause is captured regulation. Your party had 14 years to fix it
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Gwen (@GwenSauce) reported@TomTugendhat @O2 OMG … you’re on O2 too? EE was bad so moved to O2 and they are bad too
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Clive Roper (@CliveRoper) reported@TomTugendhat @O2 Try Vodafone network via the Lebara network
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Thom Watson (@thomwatson) reported@O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.
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The Only Way is Ethics… (@F00LEDAGAIN) reported@TomTugendhat @O2 @EE What did the last government prioritise over phone signals? The problem is not new
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Quelpanama (@Quelpanama) reported@TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!