O2 Outage Report in Ilford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Bromley, City of London, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Islington, Waltham Cross, Ilford, Bexleyheath, Poplar and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Bromley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@Greggers_UK) reported
@O2 This has already been tried twice. According to the man in the shop it was a known issue that a note was sent out to all staff in O2 about - I’m guessing thats not the case then ??
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Krombopulas Michael's
(@Sweston87) reported
@O2 please explain how I ordered a new phone on the 7th and it has still not arrived and every time I call your customer service I get told to wait 24 hours so they can find out what's going on.
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Krombopulas Michael's
(@Sweston87) reported
@O2 I'm very happy you replied to me in the first few minutes to find out that the issue was and then not reply at all after you find out thanks
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Stealthy🎮👾🥔
(@EllieMcConnel18) reported
I found out not too long from now I will be paying bloody O2 and not @virginmedia I find this out in a news article. Don't remember getting a letter. Would explain a lot about @O2 hassling my elderly mother for a bill for a sim card she NEVER used because she was with Virgin!
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Fractured Dreams
(@N1nj4L1nk) reported
@O2 @vics_h O2 is ****, they have 'king terrible signal while claiming their signal is great. It was pretty bad to begin with but the past few years it's seemed like you're deliberately making it worse to push people to 5g.
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Silent Steve
(@aloedotcom) reported
@O2 You missed off my multiple emails to rectify a year long issue with coverage at home
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Dan Hallas
(@DanHallas) reported
@O2 @O2 When are you going to fix the mast in Meltham? HD9 4ET. - It's been down for almost 12 months, how can you say that's acceptable?
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Cloie Lou
(@cloiebaxter) reported
@O2 Maybe spend less time on this and more sorting your network issues! No throughput in various areas - has meant that you are losing my custom after 15 years!
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Diane
(@Dwhitehouse1980) reported
@O2 why is it that I'm a new customer I have tried to set up the app and its saying my email is already active so I have tried to log in and can't I've tried to reset pw and it won't let me
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Jay
(@join4te) reported
@O2 Day 66 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.