O2 Outage Report in Ilford, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Ilford come from postal codes IG1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, City of Westminster, Hackney, Enfield Town, Fulham, Islington, City of London, Waltham Cross, Ilford, Bexleyheath, Poplar, Merton, Romford and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
||
| Hackney |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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ROGER BINKS
(@RogerBinks) reported
from
Grays, England
@CPWTweets crap service on a trade in, despite me chasing no payment for 3 weeks! @O2 #ripoff
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Tom Davies
(@TomDavies_89) reported
from
Hackney, England
Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 why is the network down
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roni
(@roni9uk) reported
from
Sutton at Hone, England
@O2 Great u are working on a mast and never warned me. I'm disabled and stranded
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jack roberts
(@Jack13jackJack) reported
@O2 your phones lines are shocking and your automated lady I think is rude u press a option and then says busy bye all I want to do is set up a direct debit!
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Saj Shiuly Cowdhury
(@sa_jx) reported
@O2 its been 7 days i have retuned the faulty iPhone but did not hear anything from o2 yet !! I been told that after return in 5 days i will get my replacement ?! Where is replacement o2 whats going on?? Very bad experience i am having #iamangry #badcustomerservice
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Sarah Louise
(@dragonsignite) reported
@O2 I placed an order for an upgrade with a delivery date of Monday 15th. Half an hour later I received an email saying it's out of stock with no estimate of when (or if) it will arrive. It's for my daughter's birthday on the 17th! Please help 😞
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MaameAfibaBessa
(@MaameAfibaBessa) reported
@O2 be clear that you’ve lost me as a customer and won’t be getting a dime out of me. What even gets on my nerves is till date I’m still receiving fraudulent codes on my other phone. No wonder you’re being sued for overcharging customers! SORT IT OUT!
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Shakeel
(@SS_PD) reported
@O2 bunch of thieves! Cancelled my contract within the 14 days and they took out money from my account! Rang up 4 times to sort this and the agreed refund hasn’t even been sent out! Absolutely **** customer service!😡😡😡
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Gem Cuth ⭐️
(@Gem_Cuthbert) reported
@O2 do you have an live online chat available??? Keep trying to phone customer service but it’s over 30 minute wait??? #pleasehelp
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Andy McC
(@AndyDMcC) reported
@O2 Sent you a mail through Twitter. Problem for my wife’s phone is she isn’t receiving some calls. Recruitment agencies so pretty important. Her spam call receiving does appear to have increased though.
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Andy Richards
(@AndyRichards227) reported
@O2 @DisneyPlusUK Dr Doolittle sums up the customer service of O2
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Ann Middleton
(@ann_middleton) reported
@O2 I am having problems with my phone charging its a Samsung Galaxy S10, have tried calling you without success can you please get in touch
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Amanda Mitchell
(@MandyLou_Mitch) reported
@O2 it doesnt recognise the number because no longer a customer. I sent a cheque to Telefonica in January and bank confirm you have not cashed it. Do you not have any accounts payable staff or are you all working from home?! HOW CAN I PAY?