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O2 outages and service status in Ilford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Ilford, England

The most recent O2 outage reports came from the following cities: City of London, London, Enfield Town, Newham, Lewisham, Paddington, Hackney, Barnet, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, and Southwark.

CityProblem TypeReport Time
City of London Phone 1 day ago
City of London Internet 4 days ago
London Wi-fi 5 days ago
London Phone 5 days ago
London Phone 6 days ago
Enfield Town E-mail 6 days ago

Community Discussion

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • DavidHHeadley
    David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

  • PaulGrayburn
    PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • ruthie82
    Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • gadgetgem
    Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • Jennifer03017
    Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • VictoriamariaC
    Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • liezel_t
    ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • a_poulton30
    Faye Poulton (@a_poulton30) reported from Bean, England

    @O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • shazzstevo
    Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • KentishMole
    Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • shanianderson_
    Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bectreveil
    Bec Treveil 💙 (@bectreveil) reported

    Been a loyal @o2 customer since 2008 but after being told my bill is going up 13.4% for RPI plus 3.9% on top of that, reckon I'll be shopping around at the end of my contract. Surely there are only so many eye-watering shareholder profits I can contribute to.

  • emilypaws
    Emily Pawson (@emilypaws) reported

    @O2 putting my phone bill up by THIRTEEN POINT FOUR PERCENT due to inflation is a huge kick in the face to customers. Surely “everything is going up, we know you’re struggling, but we’ll freeze your price this year to help you out” is much better for customer retainment? #O2

  • SimonHemmingshj
    Simon Hemmings (@SimonHemmingshj) reported from Chelmsford, England

    @O2 @GarethTurpin I appreciate your personal message. However, I now remember why I left you last time, lower than average service, and now a 17.3% total price increase, which is disproportionate and completely knobbish if you ask me. @BBCNews

  • Thgoit
    Stb (@Thgoit) reported

    @matthewpearce12 @O2 Totally unprotected from the rise in energy bills, which have quadrupled in a year. No state support. Maybe something to do with that?

  • dakegra
    Dave (@dakegra) reported

    @OrendaBooks @O2 blimey, and I though EE were bad!

  • IRBFSTU
    ESC (@IRBFSTU) reported

    Whilst I wait 45 minutes to speak to someone at @O2 I’ll also ask here I got an o2 SIM card when I upgraded my Virgin Media package and now have a separate bill to you monthly But I lost the SIM card and need a new one. I can’t receive a text obviously 🙄 to verify online. Help

  • chriswb
    Chris (@chriswb) reported

    Hi @virginmedia, not every customer wants a bloody @O2 SIM with a contract renewal - I don’t care if it would be good for a ‘backup SIM’ as you suggested, I ain’t paying for it.

  • Mike_Langlois
    Mike Langlois (@Mike_Langlois) reported

    You know @O2 are trying to get some good will when they get the CCO to write the price increase email. Doesnt help cushion the blow of a 17.3% increase. I guess they need to maintain their £7bn revenue as of end of September 2022 somehow

  • RyanJLTarrant
    Dog of War (@RyanJLTarrant) reported

    @k2eagle_ @O2 Had the same. That’s another customer they will be losing…..

  • pitcombe
    Andrew (@pitcombe) reported

    So @O2 are putting up their prices by 17% ~ put the service in BA10 up by 16% and I might even get a signal. Hello. From April 2023 the monthly price of your calls, texts and data will rise by the 13.4% RPI rate of inflation plus 3.9% as set out in your terms.