O2 Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, London, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Upminster, City of London, Abbey Wood, Harringay, Dartford, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Wi-fi | |
| Chingford |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊
(@amnajanine) reported
from
Poplar, England
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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Andrew
(@pitcombe) reported
from
Camberwell, England
@O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many
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David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Bari Heer
(@B_Heer84) reported
from
Stratford, England
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Richard Frame
(@rafthemaster) reported
from
Kensington, England
@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
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Abbie Murphy
(@IAmAbbieMurphy) reported
from
Camberwell, England
Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Enda Guinan
(@endaguinan) reported
from
Islington, England
@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
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David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@RJProduction3) reported
@HulmeNatalie @O2 Try 5 months and being sent to a debt company as being charged every month. There executive complaints team don’t cake so I taken to the regulator. Costs them £750 for my complaint which they don’t get back. Somethings happened since mid year 2025 the service is diabolical
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Chris
(@cwbmufc) reported
@O2 Any chance you can sort the 5G in the Banbury area. It’s been crap for a while now. I don’t want to switch providers but I’m considering it
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Steve Pluta
(@stevepluta) reported
@O2 Hi there. When are you going to fix the issue using the priority Greggs reward at their franchise stores? Your t’s&c’s on the app only mention moto stores won’t accept.
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Mary Mary 🇪🇺 🌹 💙🇵🇸 🇺🇦
(@roaringjester) reported
@O2 Thanks ok. I received this message “Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers will be on the case already, and your service might come and go until we fix it.”
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Ben Osborn
(@benosborn17) reported
@CliveinEngland @O2 They’re the worst, was automatically signed up to an O2 sim with my Virgin Media contract without realizing. The sim was never used or even looked at so no idea what the number was so didn’t get anywhere talking to them until I cancelled payment directly with the bank
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Becki Morgans
(@becki5633) reported
@O2 I need urgent help. My mobile number is stuck in a "migration loop" between your old/new systems. I’ve been without service for 7 days,I’ve lost access to my WhatsApp I’ve filled out the forms but need a manual technical override.someone from the back-end team please DM me?
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Raz
(@Razmatazz95) reported
@O2 No sadly I'm not an O2 priority I don't get priority, they were booked through the ticket partner for the band but my problem is with your app for the O2 venue itself
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Raz
(@Razmatazz95) reported
@O2 18.13.0 and Google pixel 9 pro xl If you look at the reviews of the app this is apparently a very common problem
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Paul Ashcroft
(@PaulAshcroft8) reported
@O2 only 1 of 3 accounts is showing via the MyO2 app. Deleted, reinstalled, signed in and still the same. Shows the accounts via safari. No point calling 202 as all agents are offshore and cannot help.
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Sukpal Johal
(@SukpalJohal) reported
@O2 its been several months since I have upgraded via switch up. Firstly the rejected phone was approved as you made a mistake and I am still waiting on the returns package to send the old one back but keep getting charged! Sort this out or I will cancel my direct debit.