O2

O2 Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 12/16/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, City of London, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Islington, Waltham Cross, Ilford, Bexleyheath, Poplar, Merton, Romford and Erith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EllyEllygoodman Elly Goodman (@EllyEllygoodman) reported

    @O2 O2 service beggars belief. We cannot unlock a phone after hours of calls to resolve. How do I make a complaint we have been given the wrong information and a lot of time has been wasted

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @O2 I never used to have so many unwanted nuisance calls. I only give my number to family and close friends and always tell genuine companies not to share my details. Drives me crazy.

  • SurferObserver David Reynolds (@SurferObserver) reported

    Dear @O2 I have accidentally ordered twice a bolt-on of data. Stupid use of the back arrow. How can I cancel on of them please? You website does not give me that possibility that I can see.

  • PonchoBob2 PonchoBob (@PonchoBob2) reported

    @VodafoneUK @CostaCoffee Nope! I dumped Vodafone after your shady decision to cancel wifi on the London underground. @O2 much better!

  • Lor3wright922 laurenC92 (@Lor3wright922) reported

    @O2 shocked at your awful customer care service been a loyal customer for years now but 9hours on the phone to you and two trips to the store to be refused help .. I am disgusted with this!! And then expected to pay my bills 😬

  • gemmiekk Gemma (@gemmiekk) reported

    Twice now @O2 have cut me off because I haven’t paid the bill that’s due tomorrow. Great service.

  • _Travelwithdan Travel With Dan - Travel, Aviation & more!✈ (@_Travelwithdan) reported

    @mr_w_snapper @O2 I’ve never had an issue in the US before with O2

  • Demilee4345 Demi (@Demilee4345) reported

    @O2 I've tried all those steps and if you check your reviews you'll see lots of your customers are having the same issues, not just me.

  • Magic_lite Lamis El-Rashid (@Magic_lite) reported

    @virginmedia Doesn’t matter ! You still have the most appalling customer service . After 10 years as a customer - I can’t believe I spent 5hrs between online chat and on the phone to resolve a simple issue . Volt responsibility is clearly a ping pong ball between you and @O2 So disappoint

  • Cheadle Hooty McOwlface (@Cheadle) reported

    @O2 promised 3-5 working days to replace my phone. Over 3 weeks later and nothing. Raise a complaint and that takes 8 weeks. What’s the actual point?