O2

O2 Outage Report in Ilford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ilford come from postal codes IG1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 12/14/2025 04:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Islington, City of London, Waltham Cross, Ilford, Bexleyheath, Poplar, Merton, Romford and Erith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • claireleonePR Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • des700 des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • des700 des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tilt123 Tilt123 (@Tilt123) reported

    @O2 Hi. Is there an issue with the network in TN31? Unable to make mobile calls. Thanks

  • GatesMcTaste Jonathan Davis (@GatesMcTaste) reported

    @O2 is it true that if I upgrade my phone and have it delivered online and I have a problem I can't then take it to a brick and mortar store to be sorted I need to mail it back? I heard this in a store today.

  • SamPanasuik Sam Panasuik (@SamPanasuik) reported

    @O2 I can't redeem my case or my pen from Samsung even though have shown the proof of purchase. I just want some customer service, or i want it all cancelling.

  • CCbl62724108 C_B_ L (@CCbl62724108) reported

    @O2 I have been going round in circles on your website looking for a contact number. No network in G41 area for 5 days! Please get in touch ASAP

  • steven_gude Steven gude (@steven_gude) reported

    @O2 hi is there an issue with o2 recycle website? Been trying to track my order for 2 days but it just shows a big blue circle going round and round when you go on my account. Tried several devices multiple times.

  • Tilt123 Tilt123 (@Tilt123) reported

    @O2 Ok thanks. Both my wife and I have mobiles on the o2 network and we cannot make calls at the moment. We both have full signal. I expect it's only a temporary issue.

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @ThreeUK Trying to see what you have on phone deals. Yet your app doesn't work. Might switch to @O2

  • jkrh14 Jkrh (@jkrh14) reported

    @O2 Is the my o2 app down yet again?

  • beckyboris Becky 🕸⭐ (@beckyboris) reported

    @O2 Yes, it's intermittently bad. I work 10 minutes away and it's the same there. Some days it's brilliant and all of a sudden it just drops out completely! I've tried restarting my device, turning data off and on again...nothing works. I got extra data as Sky is so bad 4G is faster

  • pinkberrypunch pinkberrypunch (@pinkberrypunch) reported

    @O2 Hi, I live in Turkey and bought a simcard in the UK 2 years ago. I will be travelling to the Netherlands and then the UK so I want to top it up and select a package but I have no service so I cannot receive the code for signing up. Could you help? Thanks