O2 Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Ilford, City of London, Bexleyheath, Poplar, City of Westminster, Merton, Romford, Erith, Barnet and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| London |
Phone | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen G
(@TriDorisimo) reported
@O2 what’s the best way to get support on my account … chat seems to be down/ not working?
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Martin
(@Mart91392404) reported
@O2 I never provided any details but they did want to send me a text to verify details but I hung up as it all seemed a little odd
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firstbored
(@PorkSosig) reported
@O2 I am an existing o2 customer who has recently purchased Virgin. I've registered with Volt. I have also received a new o2 sim with a new number. I need help getting the two o2 accounts linked on one log in and adding my wife's o2 number to the volt benefits for our household.
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David J Wright
(@DJWMarathonMan) reported
@O2 That’s why I’m pay insurance for accidental damage
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sadia
(@sadia13738411) reported
@O2 even thou the offer does state that it could be used for either breakfast roll, sausage roll, vegan sausage roll or cheese and onion bake however it never seems to work for anything other than the breakfast roll. I wonder if there is a particular reason for that?
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McquadeRebecca
(@McQuadeRebecca) reported
@O2 can you tell me if there is a network issue in my area as I have had no phone signal all morning and when trying to check on your website it sends me a text to verify it’s me and I obviously can’t receive the text with no signal ?
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Lorna Jane
(@imlornajane) reported
@VodafoneUK @O2 Desperate for some help please! Nan moved from Vodafone to O2 in October and her mobile number is now split across two SIMs. Can make calls from O2 but incoming calls go to vodafone. Hasn't been able to get it resolved by phone and is getting seriously stressed!
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Chris Whitfield
(@ChrisW71) reported
@O2 Thanks for the reply, I'll have a look at these. I do know a number o2 customers who experience the same issues with signals in this part of DN8 area. Cheers.
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Middle Age John
(@MiddleAgeJohn1) reported
@O2 I've been trying to talk to someone on the 'online chat' function. 3 times it's kicked me out before I'd got through the bot phase. I want to complain about the poor reliability of the network. Dropped calls, no signal it's awful. I'm paying for something that is unreliable
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John Crossland
(@JohnCrossland) reported
@O2 have been a customer with 3x sim only contracts for 18 months, never had any billing issues, but yet your standards checks prevent me from porting two further numbers to you, for my children, at £6.40 each? Please sort or I’m going elsewhere!