O2 Outage Report in Ilford, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: Paddington, Bermondsey, London, City of Westminster, Lewisham, Hackney, Southwark, Newham, Leyton, Harringay, Tottenham, Dagenham, Poplar, Mitcham and Romford.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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John Burch (@JohnBur57441479) reported from Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Katie Hobden (@KtHob) reported from City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻 (@spences10) reported from Swanley, England
@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
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Hannah Jones (@hannahmjoness) reported from Camberwell, England
@O2 your 3G service in London is actually a joke
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Will McLeish (@24_7_Raver) reported from Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Sharon Mitchell (@purpleandpunk) reported from Hextable, England
Hey @O2 No service here but your status checker says there is no problem. I beg to differ!
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Arturo Avalos Torres (@aavalostorres) reported from Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Zenwork (@Zenwork21) reported from Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Mike Brownnutt (@MikeBrownnutt) reported from Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Eva Hamilton (@MedinaMadam) reported from Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England
After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today
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Paula (@MissPaulaGreen) reported from Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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عقيل العقيل (@AkilAlakil) reported from Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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ANDREW STOKES (@andrewstokes1) reported from Romford, England
@O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device
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Steve Hodgson (@SteveHodgson1) reported from Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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John Burch (@JohnBur57441479) reported from Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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2 for flinching (@2_4_Flinching) reported from Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lorenzi Romanov (@_lostkauz) reported
@o2 not impressed yet again. 40 mins on hold to speak to the 'fraud team' then I am told I will be transferred over and you cut me off. Why is o2 ******* useless. Your company is a complete **** show. I am so glad my contract is up in 3 months.U are a disgrace to the industry.
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AMGW.D.W (@amgw_d) reported from Llandudno, Wales
Hope others keep ok seem that @O2 4G is very low down around here in Wales 🏴 so u in the know
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Ky 🐺 ඞ (@KyserWuff) reported
@O2 Please for the LOVE OF GOD fix your ****** phone signal! Just had a telephone interview and the signal dropped 3 TIMES!! NOT the impression I want to give off when I'm trying to get a job.
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Shovell (@shov3ll) reported
@O2 so I’ve tried 3-4 time over this month to speak to someone, but, no joy……. I’ve had approx 2monthscwhere I’ve not been able to call text or even go online due to the poor signal each time I’ve checked I get the message due to the number of people in my area?????
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tim harper (@Leveller12Tim) reported
@O2 any idea why I was unable to access any services at all from Thursday to Monday whilst at Green Man Festival ? EE and Vodaphone friends had no issues ? Battery eaten up , no means to communicate.
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Jacqueline (@JacquiDarling) reported from Bolton, England
@O2 known issue affecting quality of calls and 4G reduced to 3 G. Spoke with your Helpdesk who are aware of issue in BL3 area but no fix date. Why am i paying for a service i cant use. Been told to use wifi or hotspot. Been happening fir weeks now.
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liz orton (@lizzyorton) reported
@O2 been waiting for o2 to respond to an enquiry for 5 days. I’m a customer. Appalling service.
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Jake | JCyberSec_ (@JCyberSec_) reported
@O2 Hi there, thanks for flagging. Please don't send me these texts and block them in the network . Please forward the text to 7726 for investigation yourself.
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steven cryne (@crynie1) reported
@O2 I only got this replaced in June. Surely after 2 faults I shouldn't be asked to pay for this. Think service has been terrible.
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bri0142 (@bri0142) reported
@aLpHaDaZzA @ThreeUK @O2 Lucky you. I'm on three and decided to leave for these because of the bad signal. Got a Zfold3 last Friday a week before it should have come and can't even use it. Not even been connected 4 days later.