O2 Outage Report in Ilford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hackney, Southwark, Camden Town, City of London, Barnet, Harringay, Grays, City of Westminster, Bromley, Paddington, Enfield Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
||
| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Phone | |
| Camden Town |
Wi-fi | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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lynda kennedy
(@watfordthebear) reported
@O2 Your DM customer service is hopeless too. Almost four hours of messaging. Asking one question at a time - clearly from a standard template. Had you bothered to look at my account you would see I gave all this info on Wednesday.
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Rachael
(@rachael__coutts) reported
@O2 just a warning to everyone to never go with o2 for any kind of business! They don’t deserve your money. Been a customer since I had my first phone and they couldn’t care less about you or any problems you might have. Just a shower of money grabbers really!
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jimmy lloyd
(@jimmyll04218854) reported
@O2 Yep same problem we’ve had from start. Seems crazy that you can sell a contract for a 4G (even 5G) phone, then issue one that doesn’t provide those services but still expect to have the (unfulfilled) contract honoured. For context had to buy a PAYG @EE handset to work on move
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jimmy lloyd
(@jimmyll04218854) reported
@O2 I’m using an iPhone 12 on a monthly contract - done every diagnostic / sim swap etc and nothing works. It’s not specific to my handset - other users on our work account have some issues, handset replaced - your network, it’s sub standard. I get 3G at best approx 70% of the time
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Andy Hall
(@andyhall2171) reported
@O2 possibly the worse phone network to try and leave/ contact and maybe thinking just cancel the direct debit #CustomerService
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Alex
(@JudgeDewie) reported
@O2 Someone must have an estimate as to when works will be done. I am having to pay for an EE PAYG sim as I work from home most of the time+need to take calls. There is no reception at all. I’m going to have to transfer to another network. I was assuming it would only be a week or 2
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Kathleen
(@Aurantiaca_RS) reported
@O2 Hi, it seems there’s still mast issues since my first tweet above. I don’t like to complain however I first reported issues in August 2020 & it’s May 2021. There’s been no texts to say you’re still aware of the issue & so I’m wondering when there will be a fix?
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Sarra
(@sjg_001) reported
@O2 It’s ok I’ve been approached by other network who’s prices are 1/2 of what you charge for the same phone
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paul walker
(@paulthemessiah) reported
@Shireen_5 @O2 I never get these