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O2 outages and service status in Ilford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ilford, England

The most recent O2 outage reports came from the following cities: City of London, London, Enfield Town, Newham, Lewisham, Paddington, Hackney, Barnet, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, and Southwark.

CityProblem TypeReport Time
City of London Phone 2 days ago
City of London Internet 4 days ago
London Wi-fi 5 days ago
London Phone 6 days ago
London Phone 7 days ago
Enfield Town E-mail 7 days ago

Community Discussion

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • lexibeqiri
    Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • des700
    des (@des700) reported from Camberwell, England

    @O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from Camberwell, England

    @O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • claireleonePR
    Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • des700
    des (@des700) reported from Camberwell, England

    Hey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • TeyLove_
    T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamLaird1
    Graham (@GrahamLaird1) reported

    @O2 when I try to log into the my02 website I get an error message. See image. When I use the my02app my remaining data is not showing. When I try to login to the 02 community it doesn't recognise my log in details.

  • viktoriadoh
    Viktoria (@viktoriadoh) reported

    How can @O2 mess up changing a current number onto a new SIM card? I have been on the phone to them since yesterday as someone has really messed up switching my number. I currently have someone else’s number assigned to my account. Hours of being on hold. Awful service.

  • lil_skyscraper_
    Sarah ツ (@lil_skyscraper_) reported

    @O2 I have a phone with a o2 sim only contract with unlimited data, it’s at the end of the 18 months and has gone up to £43 a month. Is there a way of getting it down because on the website it says it’s £30?

  • Rcl1Rcl1
    Our Sea Elle (@Rcl1Rcl1) reported

    @O2 how do i cancel my disney+? It says i have to cancel via My O2 but i cant find it. Thanks.

  • tfaye76
    TF (@tfaye76) reported

    @PeteyJayD @O2 Hi. Yes. All sorted. I believe my network connection was reset and it went through about 2 hours later.

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported

    @O2 2. And it's been going on for days! Had txts a little while ago telling me work going on to improve the signal in my area is being carried out! But it's worse! And when you've got a loved ones funeral to arrange it's quite frankly beyond stressful when calls etc aren't

  • PeteyJayD
    PT. (@PeteyJayD) reported

    @tfaye76 @O2 Is this sorted for you? My port was due on Tuesday. Old service has disconnected but number has not ported yet.

  • ItsJurassicMark
    Jurassic Mark 🦕🦖 (@ItsJurassicMark) reported

    Switched from Vodafone to O2 on Monday and bought a phone and plan online, paid the money for the down payment of the phone. Haven't heard anything at all since. 4 days later. Day 2 of trying to get through to customer service to ask what's going on. Bad start @O2.

  • TheHughMcMillan
    Hugh McMillan (@TheHughMcMillan) reported

    @O2 spent 1 hour 15minutes on customer contact line 202 yesterday. Simply to transfer O2 contracts - expired! Talked to 4 different people (3 based abroad) - went through ‘security check’ 4 times!! Been a customer for years - NOT GOOD ENOUGH - CRAP SERVICE Communications Coy? 🙄

  • JoshuaM77753587
    Josh Rivlin (@JoshuaM77753587) reported

    @O2 someone has been opening accounts in my name at your stores. I have reported this to your fraud team and have had zero response. The lack of customer service when you are sending me bills for a contract which is not mine is appalling.