O2 outages and service status in Ilford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (44%)
- Phone (33%)
- Total Blackout (22%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at O2
O2 is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ilford, England
The most recent O2 outage reports came from the following cities: Newham, Hackney, Romford, Upminster, City of London, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 8 days ago |
|
Hackney
|
Total Blackout | 8 days ago |
|
Hackney
|
Phone | 8 days ago |
|
Romford
|
Phone | 9 days ago |
|
Upminster
|
Internet | 12 days ago |
|
Hackney
|
Total Blackout | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Rob Harvey (@ROBRV) reported from Ilford, England@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Paul McCaffrey (@PaulMacca1976) reported from Islington, EnglandPeople be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Leyton Wylde (@Wildster180774) reported from Erith, England@dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬
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Rhonda (@RhondyPondy) reported from Eltham, EnglandGetting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Daffy (@iDaffySB) reported from Hackney, EnglandDear @O2, I’m having problems paying my bill, please help..
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, EnglandAfter being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Stephen Kingsley (@StephenKingsley) reported from Islington, England@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Andy Lobo (@andy_lobo) reported from Romford, England@twistedrao @O2 My data is crap on O2 this time round.
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David Zachary (@DavidZachary_) reported from Stratford, EnglandAbsolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Langran (@KathrynLangran) reported@O2 is there aSignal problem in the GU22 area please ?? As I’ve had no signal for 3 hours.
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Saturn (@SadBoiSimm) reported@virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.
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Dan Roberts (@Dan_Roberts21) reported@O2 I did the online check says it’s good signal in the area but I don’t seem to have any
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ari ♡ twice london !! (@starryyarii) reported@O2 **** you
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Dan Roberts (@Dan_Roberts21) reported@O2 I’ll try anything to get a signal
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Julie Wong E (@Landygirl87) reported@O2 why is trying to contact customer service hard, 4445 doesn’t work, live chat is useless, is there no human I can talk to?
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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nitcord (@nitcordx) reported@O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...
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Isadora (@Isa_Yolina) reported@marcd86 @O2 I have the same issue
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Dave (@ChrisPen1980) reported@O2 your systems dont work. Just had eligible followed by declined for replacement phone. Can see others have the same issue.