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O2

O2 Outage Report in Ilford, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Ilford, England

The most recent O2 outage reports came from the following cities: City of London, London, Enfield Town, Newham, Paddington, Hackney, Barnet, Bromley, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, Southwark, and Ilford.

CityProblem TypeReport Time
City of London Internet 22 hours ago
London Wi-fi 2 days ago
London Phone 2 days ago
London Phone 3 days ago
Enfield Town E-mail 3 days ago
London Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • PaulAndrews007
    Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • madamdaphne
    Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • soyabean1717
    Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • DJTommyPickles
    Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • sparkloaf26
    mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • jameskibwe
    James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • phillipsc
    Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • TomTheProducer1
    Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • loganwicke
    logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • ColinShaw_CX
    Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • TweetMRS
    MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • PaulMacca1976
    Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • Y_Dollars
    Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daynamgibson
    dayna (@daynamgibson) reported

    @O2 Hi the link in the o2 priority app to get Pete Tong tickets isn’t working and hasn’t been for a couple of days now. Any help?

  • Davidp1985
    Under-hyped & Over-Rated #BLM #ACAB (@Davidp1985) reported

    @O2 I think you need to use a different delivery partner other than DPD. I was home for my allotted time slot but all I've had was a photo of the back of my flat with a "sorry we missed you" message. They didn't miss me they just never attempted to deliver in the first place!!!

  • shaundon_ramsay
    Shaun Owen (@shaundon_ramsay) reported

    @O2 sick of been hung up on by your automated phone service. I want to know why bill has gone up on a tariff you put me on!#awfulcustomerservice

  • monthehoops6767
    Mon the hoops (@monthehoops6767) reported

    Really regret leaving @virginmedia and joining @O2. Terrible service and signal, never once had a problem with virgin media in 8 years

  • _yaasminaaa
    Afardhaan (@_yaasminaaa) reported

    @O2 literally been calling all week and absolutely livid with your trash excuse for customer service

  • Andy5rose
    Andy (@Andy5rose) reported

    @O2 The 4g signal is crap calls drop out all the time you haven’t really turned the signal strength over to 5g have you

  • daynamgibson
    dayna (@daynamgibson) reported

    @O2 yeah it did the same thing. I’ve deleted and reinstalled the app and am now having problems logging in. When i enter my code it says there’s a problem.

  • Peechree
    PeteThompson (@Peechree) reported

    @O2 called 18 times in 24hrs. was told your credit referrals will call me urgently due to defaults needing to be removed from my credit report. Now I’ve just been told this isn’t the process and a form needs to be filled out. I’m losing my mortgage and £3k solicitor fees HELP ME

  • mlyons167
    Matt Lyons (@mlyons167) reported

    @O2 is it mandatory training to tell your long term customers to F@*K off or does that just apply to your customer reps from the North working at home!?? Seriously awful customer service and this will go mainstream! @VodafoneUK any good deals? as this company is disgusting!

  • jaymoflymo
    Jamie Mac (@jaymoflymo) reported

    @O2 do you have a network problem in north Oxfordshire? Calls can be made but no sound. Thanks.