O2 Outage Report in Ilford, Greater London, England
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The latest reports from users having issues in Ilford come from postal codes IG2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ilford, Greater London, England
The most recent O2 outage reports came from the following cities: London, City of London, Barnet, Hackney, Bromley, Enfield Town, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, Southwark, Ilford, Paddington and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Barnet |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Mike Duffy
(@mikecranleigh) reported
from
Sutton at Hone, England
@O2 having problems with my odeon code for Sunday
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver's Coffee House 💙
(@OliversSherbs) reported
@O2 I need to provide proof of purchase for a repair (even though I'm still paying the contract so this shouldn't be necessary) but it's proving impossible to do via the link to the chat function. Are there any humans who can help me please?
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Jayne Halhead
(@Jaynes__World) reported
@EnglandRugby @O2 15-24 Can we hear who wins this year, please, @EnglandRugby? PS: I'm an O2 customer, but not a VMO2 customer.
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Vitor Nandinho
(@nandinho_vitor) reported
@O2 Yeah, still no service
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Mervyn58
(@58ALL) reported
@aitch_R_aitch @O2 There's the problem - you've got to much money!! in the good old days of cash you could just throw the £1 out the car window, but now you cant even give it away without causing a glitch in the matrix!! 🤪
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Kev
(@Kev1n1986) reported
@O2 your insurance process is absolutely abysmal, you're leaving a vulnerable adult without a phone. It was bad enough losing the colour... now I've lost my phone forever! NEVER AGAIN!
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JCnufc1892
(@toonxarmy1892) reported
@O2 👋 why for a sign up as a new customer do I have my phone line turned off, number ported over & 7 days later no physical SIM? A customer service who can’t figure how to authenticate without a SIM? do you specialise in bottom tier customer service and failed technicals? #crap
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Ian Judd
(@Marooned_Sailor) reported
@O2 so iPhone iOS 26.3 has Preparation for end-to-end encrypted RCS (carrier support required later). So when will O2 be supporting this from please?
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essex pygmy hedgehog
(@hazelclaire74) reported
@O2 oh my goodness. Where is the customer service??? Can’t get to a human on the phone and live chat bot? pointless to someone that has left O2 and has a credit on their final bill that has not been refunded! How do I get my money?
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ᗪᗩᐯE
(@Jaxstad) reported
@O2 @SA_Sharman I’ve been a customer for 20 years! All you do is keep putting the rate up🤪🤪
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Dr. E Falade. (PhD)
(@DrFa1ade) reported
@O2 I’m having issues checking my voicemail and making calls from abroad, any help?