O2

O2 Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 11/28/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Ilford, City of London, Bexleyheath, Poplar, City of Westminster, Merton, Romford, Erith, Barnet and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomIlford Internet
United KingdomLondon Phone
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • purpleandpunk Sharon Mitchell (@purpleandpunk) reported from Hextable, England

    Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mcdiesel88 mcdiesel (@mcdiesel88) reported

    @virginmedia & @O2 merge: Here's more data - don't need. Here's a faster broadband speed - don't need. Here's 3 signal boosters for your house - don't need. You could upgrade - don't need. How about one bill with a discount? How about free upgrade to 4K? Better channels on TV?

  • jade1419 jade williams (@jade1419) reported

    @O2 I haven’t had anything to say it’s been dispatched and when contacting the store they said it’s doubtful it will be in for another few weeks! My o2 states order complete?????? Shocking service

  • BeckifairytaleX Becki (@BeckifairytaleX) reported

    @O2 Literally have the worst customer service. I cant even get through to a human! 😭

  • TwelveTwentyTw2 TwelveTwentyTwo (@TwelveTwentyTw2) reported

    @O2 this is wack. Computer upgrade during a working day doesn't seem like great business sense. Definitely leaving!! Problem after problem!

  • TomzyYT Tom Robins (@TomzyYT) reported

    @O2 any Chance you can help, My direct debit for some reason will not go through, and is now overdue, the app is showing an error and every time I call I get told by a Human “were experiencing an error please call back in 24-48 hours” and the line is cut off?!

  • sandeshkuckian Sandesh (@sandeshkuckian) reported

    @virginmedia @O2 Please sort out the issues with your lower speed services before these claims, we have had issues with intermittent connection and really slow speed for over a year and still not resolved!!!

  • davidgoodbourn David Goodbourn (@davidgoodbourn) reported

    @O2 Appalling service!! - Wife has been trying to contact Fraud Team for 10 days to urgently resolve issue - 4 emails & multiple calls to Customer Service - Still no contact. Very disillusioned!

  • jamminbenj Benjamin (@jamminbenj) reported

    @virginmedia @O2 Hi Virgin, I’m wondering how I go about resolving a pre-installation issue or cancelling my order? I was due to be connected today but due to incredibly bad planning and communications from you and your associates I am no longer at all interested in being a customer.

  • eray0108 The Turk With A Smirk (@eray0108) reported

    @O2 I’ve just tried to log in to buy a bolt on as my data has run out but I keep getting an error message. Is there a system issue? Seems I can’t buy on the app or via desktop

  • hilbasfo Hilary Basford (@hilbasfo) reported

    @O2 MyO2 is not functioning properly - I cannot any information about my account "the information is not available, please try later" Is this specific to me, or a website issue? Thanks