O2

O2 Outage Report in Ilford, Greater London, England

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The latest reports from users having issues in Ilford come from postal codes IG2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ilford, Greater London, England 03/02/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Ilford, Paddington, Thornton Heath, Barnet, Upminster, Hackney, City of London, Abbey Wood, Harringay, Dartford, Newham, Tower Hamlets, Chigwell and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone
United KingdomThornton Heath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lemonjellii Paul Garner (@lemonjellii) reported

    @O2 @CeliaT53196321 @virginmedia I signed up for your broadband a few months ago and your hub has caused me nothing but problems. It takes about 30 minutes à day to connect to devices. Can I exchange it for a working hub?

  • nehalorn nehalorn (@nehalorn) reported

    @mkms0618 @O2 @O2 still waiting for response to my issue. Is o2 running a scam to overcharge as I was on a £8 plan and left within the 14 day period due to terrible service. Now after 28 calls over the past 32 days to sort this issue and promised a refund I have been sent a bill for £168

  • nehalorn nehalorn (@nehalorn) reported

    @ChrisDAllen95 @O2 @O2 still waiting for response to my issue. Is o2 running a scam to overcharge as I was on a £8 plan and left within the 14 day period due to terrible service. Now after 28 calls over the past 32 days to sort this issue and promised a refund I have been sent a bill for £168

  • elaphantstone stewart maher (@elaphantstone) reported

    @O2 Not everywhere but places where I’ve always had good signal have become poor

  • AllexxRose Alex (@AllexxRose) reported

    @O2 signal is actually painfully slow 🥴

  • nehalorn nehalorn (@nehalorn) reported

    @O2 @virginmedia @O2 what sort of scam is thus where someone who tries to leave is being robbed of 170 pounds when their monthly charge was £8 and they left within the 14day period. No support whatsoever.

  • jodieb0707 jo (@jodieb0707) reported

    @O2 what are doing about your data sent scammers? I had phone call to by scammer saying offer 40% discount from you, phoned up to complaint just told you can change your number. Not acceptable stop giving my number out.

  • CatFankles Gem (@CatFankles) reported

    @O2 Getting really fed up with this now. I wait a day for a response and you haven't addressed my main concerns. I'm being charged for a SIM card I've not received and you've only given me 3 months Disney+ when 6 months was advertised. Can you please sort this or I'll cancel.

  • ChrisDAllen95 Chris Allen (@ChrisDAllen95) reported

    @O2 hello, Please help, I bought new sim and topped up £10, but when I go to redeem £10 free credit offer, it says, "this offer isn't for you".

  • THEDADDYFAULK ste faulkner (@THEDADDYFAULK) reported

    @O2 what’s wrong with the network? No signal! Trying to run a business here !!