O2 outages and service status in Ilford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 29, 6:49 PM GMT+1.
- Internet (44%)
- Phone (33%)
- Total Blackout (22%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ilford, England
The most recent O2 outage reports came from the following cities: Newham, Hackney, Romford, Upminster, City of London, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 3 days ago |
|
Hackney
|
Total Blackout | 3 days ago |
|
Hackney
|
Phone | 3 days ago |
|
Romford
|
Phone | 3 days ago |
|
Upminster
|
Internet | 7 days ago |
|
Hackney
|
Total Blackout | 21 days ago |
Nearby cities with recent reports
Community Discussion
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Ian Crowne (@Toucsy) reported from Poplar, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lebby Eyres (@LebbyE) reported from Islington, EnglandEssentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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David McBride FCCT (@davidmcbride1) reported from Erith, England@O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.
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Daffy (@iDaffySB) reported from Hackney, EnglandDear @O2, I’m having problems paying my bill, please help..
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Bobby (@captnyesterday) reported from Woodford Green, England@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈 (@Mr_Rafal) reported from Hackney, EnglandI may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Lebby Eyres (@LebbyE) reported from Islington, EnglandI would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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T é y 🌺💜 (@TeyLove_) reported from Islington, England@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Adam Farnsworth (@farnsworth_adam) reported from Romford, England@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Stephen Kingsley (@StephenKingsley) reported from Islington, England@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported@O2 Morning, Ivr an ongoing issue that there is no way yo input a password to access my account. Its been going on for months. Someone replied yesterday and I duly gave the information asked for and no onr has replied? Do you usually ask for passwords?
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95 kid (@95Humaad) reportedCan't wait to get out of this @O2 contract. The signal is **** and it don't even work at all in one town
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B. (@Bradleyyy98) reported@O2 I have made countless phone calls. It got referred to the main department to get the issue sorted. This was over a month ago. I’m always told the same thing “We will contact you within 5-7 working days” nothing ever gets done.
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KG (@keithgreenoak) reported@O2 hi, i’ve been going through the online process to order a new phone and tariff and half way through i’ve had a blank page after submitting an upfront payment. The payment has gone through but i can’t complete the next steps. Can you help?
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Alex S.Tower (@AlexSTower) reported@O2 A family member is a victim of PAC identity fraud, not one of your colleagues can help her, left her without a number, no access to any of apps such as shopping or online banking, instead giving the suspect full access without authorisation and impersonating us. Options?
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G (@Ginny1000) reported@O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!
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Nicole McAvoy (@NicoleMcAvoy5) reported@O2 I can’t get any data in Spain. Is there a problem at the moment?
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Shel🖤 (@Shel_33x) reported@O2 any update on the mast in pl24? 2 days can't phone anyone and no signal 😬
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love, light & hope ✨️ (@LoveLightHope2) reported@O2 customer service sucks, having so many issues trying to place a new order as an existing customer. Website broken, customer service reps don't fix the problem. Soooo annoying.
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Jay (@originalj4y) reportedQuality @O2 no signal for 3 days then they tell me it's going to take a month to fix the mast in my area!