O2 outages and service status in Ilford, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Ilford, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ilford, England
The most recent O2 outage reports came from the following cities: Dagenham, Newham, City of London, Lewisham, Hackney, Poplar, Chingford, and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Phone | 7 days ago |
|
Newham
|
Phone | 15 days ago |
|
City of London
|
Phone | 21 days ago |
|
City of London
|
Internet | 24 days ago |
|
Newham
|
Phone | 28 days ago |
|
Lewisham
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Irene Barnett (@Thestylist4you) reported from Poplar, England@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Armstrong (@steve2682) reported from Bexleyheath, England@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
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Adam Farnsworth (@farnsworth_adam) reported from Romford, England@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Weather London (@WeatherLondon) reported from Bexleyheath, England@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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Serbayy’ (@SerbayOzcann) reported from Hackney, England@O2 Your service doesnt work in Bournemouth lol
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, EnglandThe worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Raf (@Mr_Rafal) reported from Hackney, EnglandHi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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steve the taxi (@stephenhdg) reported from Ilford, England@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Andrew Ratnage (@AndrewRatnage) reported from Romford, England@O2 McDonald’s voucher code not working 🙁
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Tottenham, England@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pakeman (@davepakey71) reported@paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area
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Mr J (@Mr__J_J) reported@O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.
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Jackie Potts (@JackieP06936666) reported@andrejpwalker @O2 I was with O2 for years and due to all the issues, I changed last year to Smarty..... Best thing I did 👍
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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christopher (@sheeper88) reported@o2 @TicketmasterUK priority tickets for shed seven is not working at Glasgow Academy, any ideas?
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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Mark (@biggiet17) reportedOnce again, no signal in HP13 area @O2 It's just not good enough. Now the 7th day in rolling month.
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Whitehead (@jwhitehead90) reported@O2 I have tried 7 times and getting nowhere. I get promised call backs and they never happen. I just repeat myself on the phone for 15 minutes then someone hangs up on me when they say they are getting a manager. I need someone to reach out to me to resolve
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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Lisa Lewis (@Lewis_lisa7) reported@O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks