O2 Outage Report in Victoria, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent O2 outage reports came from the following cities: London, Newham, Hackney, Croydon, Barnet, Hammersmith, Mitcham, Bushey, Tower Hamlets, Catford, Hendon, Harringay, Ealing, Streatham and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
-
emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Markham
(@Katemarkham) reported
@O2 I have had no phone for 3.5 weeks now. Made several calls to customer service to no avail! I have spent a total of 11 hours trying to resolve this! What else can I do?
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Jenni Harper
(@JenniHarper) reported
@O2 is there an issue with 4G in the London area? My 4G coverage and speed has been awful for the last few weeks
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Trevor Chaplin
(@TrevorChaplin) reported
Anyone else in Glasgow G20 with no @O2 service all afternoon?
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Pete Gifford
(@droffig) reported
@O2 my normally reliable 4G service has dipped to 3G and barely getting that. If this is the first sign of your joining up with @virginmedia I’ll be moving thanks.
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Andy Rennie
(@andyrennie) reported
Another week of poor signals in the Tq3 area from @O2 latest update due on the 18th, not a happy customer !
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Leanne White
(@LeanneW85395641) reported
@O2 is there a timeline for the mast not working in DT4 to be fixed? No one can hear me on calls and it makes working from home quite difficult :(
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Sheila Tait
(@SheilaTait) reported
@O2 Hi, I'm a new customer with a new phone and cannot get into my online account or make calls. I'm feeling very frustrated and may go cancel my contract. Can you help please?
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🐾 Robbie 🧙🏼♂️🔮CatMan😺
(@MrRobbieCatMan) reported
@O2 I’ve logged a formal complaint at the store about this I should of left … I will let the media and ombudsman’s know as the guy in the store was shocked that this had happened and 5 issues and mistakes and said it’s appalling!
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Dan Felton
(@danfelton) reported
I cannot wait to leave @O2 The signal for my phone is horrendous. I’m in Lincolnshire, not the desert. It’s embarrassing.
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Sally J. Hall 💙
(@SallyJHall) reported
@O2 been a business customer for years. Contract ends July, so thought I’d get a quote for a new plan & phone. Quote over twice what another provider offers. When I questioned, operator said could transfer me to the “loyalty team”. Why do I need to jump through hoops? Am moving