O2 Outage Report in Victoria, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent O2 outage reports came from the following cities: City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington, Hounslow, Surbiton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Jonny Harris 🇬🇧
(@thespacedmonkey) reported
from
Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Dave
(@stourdave) reported
from
Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊
(@amnajanine) reported
from
Poplar, England
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Claire
(@claireelizabxth) reported
from
Poplar, England
@O2 have been a customer for over 20 years.
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Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
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Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Stephen Kingsley
(@StephenKingsley) reported
from
Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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David Zachary
(@DavidZachary_) reported
from
Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Mohamed Abdinur
(@MabdiNur1) reported
from
Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Funny Face
(@0hFunnyFace) reported
@O2 OK, what's going on? This is to top up over the phone. I want to know why I cannot use my online account. Also, has my £10 a month top up for mins etc ended? Please help.
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kels 🤍 / slighty ia
(@drstrangechaos) reported
@O2 I have not been able to login to my o2 priority all day as the codes you have sent me are apparently invalid. Now, it is saying I’ve reached my code limit. How can I fix this?
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Aidan Carey
(@Aidan1964) reported
from
Wakefield, England
@O2 Hi having trouble connecting to my voicemail. It ends the call before connecting without ringing out.
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Hit
(@HitMeUp_London) reported
@O2 the app is saying we have until 23.59pm to book cinema tickets but if the Odeon website is down what can you do to help
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Sophie
(@sophieroutledge) reported
@O2 please read my DM as I want to make a complaint
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OriginalCrackfox
(@SteveGrange77) reported
@o2 Train from Plymouth to Birmingham. 4 hour journey, for no more than 20 minutes of the journey was there a usable signal on either of my phones (one Apple, one Android). Not really sure if there are network faults or just minimal coverage, either way it's very poor.
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Death Star
(@TravelwithCo11n) reported
FML what is it with me & crap service providers @O2 move to non roaming fees and here in #Copenhagen I have no coverage which has cost me 2 business phone calls + personal & relying on hotel internet #notahappybunny cant navigate outside on Google maps 🌍
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Jude S 🏳️⚧️🏳️🌈🌈
(@chestnuttynora) reported
@O2 your customer service SUCKS! Trying to get through to you for days. Online chat asks me to download the app that I already downloaded. Start a conversation says no agents available and can't find number to call. How do I get in contact with you about problem with my phone?
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Edward Thompson
(@_EdThompson) reported
Wow! New nightmare. Tried to leave @EE for @O2 .... It's been 3 weeks and no SIM card still and O2 are already billing me. Called to cancel and they say they can't authenticate me as the last digits of my bank acc aren't correct? Funny as that's where you took my money from! Ugh
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Jessica Gipson
(@mathsfits) reported
@O2 I have given you the PAC code- but my new phone or old one are not working. None are connected to a network and haven’t for most of the day. I cannot call! And your virtual chat does not appear. Any ideas?