O2

O2 Outage Report in Victoria, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Victoria, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Victoria, Greater London, England 09/17/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Camden Town, Loughton, Hammersmith, Hackney, London, Newham, Barnet, Mitcham, Bushey, Tower Hamlets, Catford, Hendon, Harringay and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomCamden Town Phone
United KingdomLoughton Internet
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Victoria, England

Latest outage, problems and issue reports in Victoria and nearby locations:

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • STE4T 𝑺𝒕𝒆 (@STE4T) reported

    @KeithSandall @O2 They're alright at o2 ive not had a problem with them.

  • Studentissues20 Student Issues 2020 (@Studentissues20) reported

    @O2 I've been a loyal customer since I first got a phone, how do I get a surprise box?!

  • badgersvspeng Si A (@badgersvspeng) reported

    @O2 @l3479s I've had the same problem @O2 why won't you extend this to all of your customers? All that will happen is I will cancel this extra and buy direct from Disney at £79.90 for 12 months

  • Steveaustwick Steve Austwick (@Steveaustwick) reported

    @W81Angie @O2 I had exactly the same problem with them, never went back

  • cosracer Phil (@cosracer) reported

    @O2 It supports band 20 on 4g and n78 on 5g so would it work on your network in the uk

  • laur_webster Lauren Webster (@laur_webster) reported

    What a brilliant day to have a phone with @O2 and WiFi with @SkyUK … when both servers are down 🤬

  • Hayley_M_jones Hayley jones (@Hayley_M_jones) reported

    @O2 @SkyHelpTeam Sky is down so now my o2 data doesn't work either why is that can't even get on line to check it's taking forever to load 1 page !!

  • DanielDWebb4 Daniel David Webb (@DanielDWebb4) reported

    @O2 I'm a business customer, I was told to wait until the 2nd. Now no stores have any and you're saying 4-7 weeks for delivery!

  • mimis95s s😼 (@mimis95s) reported

    @O2 what on earth is going on with the network?!

  • EanGriffiths6 Ean Griffiths (@EanGriffiths6) reported

    @O2 @Eg_a_Sinclair I am having same issues @O2 . I have switched to 2g/3g (automatic) instead of 2g/3g/4g (automatic) and the service has improved. Any explanation in what is going on? This seems to have affected alot of people