O2 Outage Report in Victoria, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| City of Westminster |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Tom Davies
(@TomDavies_89) reported
from
Hackney, England
Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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Colin Thomas
(@colinthomas1961) reported
from
Islington, England
@o2 your signal on match days around Highbury is non existent. All other carriers are fine. You say you’re the best, do something about this because it’s unacceptable.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Holly ✌🏼
(@hpatterson91) reported
from
Wandsworth, England
Explain to me @O2 how I can have 4g at the top of an Italian mountain range but can’t even get phone signal in Clapham...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Keane
(@codemonkey3350) reported
@O2 Yeah the best way to help is to just let me leave without early termination. Your network is the worst I’ve ever had the misfortune to use. @Ofcom aren’t worth much either with the little help they give. Terrible service from both
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addi keyeup
(@addikeyeup) reported
@Bret80225558 @O2 Contact @Kelvin_Eth054 on twitter he helped me when I was having same issue I’m sure he’ll help you out He’s good.
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Shay Ferreira
(@ShayF03) reported
@O2 Hi. Just joined and used my PAC code. Number migrated but shows as "Not registered on network".. turn off and on many times. Checked APN... how long does it take to activate my number?
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Howard Keane
(@codemonkey3350) reported
@o2 so you’re still not going to help no? Typical
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Governatorè🎗️🇺🇦
(@JamaNuur1) reported
@O2 Ive just ordered a sim contract with you guys - however, I want use the e-sim instead of waiting for the actual sim to arrive. Can you guys help?
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Paul Thompson
(@Paul1968T) reported
A reminder on #mondaythoughts to anyone thinking of switching phone services from @VodafoneUK or @O2 or any of the major #UK suppliers to @virginmedia Don’t. Just don’t. However bad you think things are with your current provider will pale into insignificance.
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Bob Hey
(@itsarz_uk) reported
@O2 So, I guess you don’t like answering 202 etc or online chats! Shame, was wanting to discuss extending contract with you (check offers etc), but have spent 15min, then 17 min on the phone to be dropped out, and failed to get a chat running, so I guess I won’t bother! V. Poor
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daniel
(@DJDAVIES1984) reported
@O2 hi, I have an issue with my account, could you help?
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Stuart
(@_StuartBell) reported
@O2 Ordered a pay monthly sim on 29 July. However decided to stay with current network and phoned this morning to cancel under 14 day cooling off period. Advisor said I'd get confirmation email but nothing received. I don't want to be charged for unused sim (bill issued this am).
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Simon Weekes
(@SimonWeekes) reported
@O2 I updated my account with my new email address so time ago, but O2 is still sending bill & payment notifications to the old email address. Can you help?