O2

O2 Outage Report in Victoria, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Victoria, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Victoria, Greater London, England 12/07/2025 14:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, Greater London, England

The most recent O2 outage reports came from the following cities: Islington, Hackney, London, Hounslow, City of London, Surbiton, Croydon, Ilford, Hammersmith, Wembley, Poplar, Richmond, City of Westminster, Southall and Merton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomCity of London Phone
United KingdomSurbiton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Victoria, England

Latest outage, problems and issue reports in Victoria and nearby locations:

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • AlisonBurnsy Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • appledell Mike Morris (@appledell) reported

    @O2 For weeks now when I check network status I get the following - 'Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it.' When is it going to be fixed???

  • gemmiekk Gemma (@gemmiekk) reported

    @O2 There is no damage to the handset, apple have run diagnostics, it is a fault within the phone, my warranty is out yes, but under consumer law as it’s under two years old this should not be a chargeable repair?

  • JordanDick94 🌸🌴Jordan **** 🌴🌸 (@JordanDick94) reported

    @O2 Hi, I set up on Monday 28th march and I've clicked the link in the email but it won't let me sign in to Amazon. Even reset my password and everything.

  • KoolBeenz4 KoolBeenz (@KoolBeenz4) reported

    @O2 one of your customers is using my email. Can you fix that please

  • alexampereira Alexa (@alexampereira) reported

    @O2 hi! I’m currently in Germany but I’m getting no service whatsoever. I’ve got roaming on and it connects to O2-de but I only get E. the only time I managed to get 4G it was when it connected to another network but I’ve not been able to connect to it. Can you look into it?

  • NiiLampteyShow Nii Lamptey Show #PUSB (@NiiLampteyShow) reported

    @virginmedia But I only took the contract on the basis of you providing a broadband contract to me that you didn't provide. And you CAN cancel the @O2 contract, what you mean is you won't. This has come about because of your inability to fulfill your service but you won't fix it

  • jakksbar andy elder (@jakksbar) reported

    @O2 Ha I’ve tried txt numerous times and you send stupid message back

  • Fish8819 Fish88 (@Fish8819) reported

    @O2 I've been on hold for an hour now what's wrong with your service today? Considering I selected the 'im thinking of leaving you' option at the switchboard this isn't helping matters at all.

  • jakksbar andy elder (@jakksbar) reported

    @O2 shocking service why don’t you accept PAC request via txt?

  • raukarna lucy cathcart frödén (@raukarna) reported

    @O2 I'm currently on an online chat that's lasted over an hour to do a simple thing. Prior to that I waited ages in a call centre queue, only to be hung up on when I finally got through to the person who might have been able to help. I didn't want to spend half my day on this.