O2 Outage Report in Victoria, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Victoria, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent O2 outage reports came from the following cities: Merton, London, Hammersmith, Ealing, Hackney, Epsom, Barnet, Orpington, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
-
Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
-
Maria Pia Tissot
(@MariaPiaTissot) reported
from
Camberwell, England
@Mcdoto_tony @O2 I used to be with EE but moved last December, but in the last couple of months it's been really hard to get signal in these areas
-
Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
-
Tony McDonald
(@Mcdoto_tony) reported
from
Camberwell, England
@MariaPiaTissot @O2 Oh no - you are not alone. I swapped to Virgin (EE) because it was so bad!
-
John Williams
(@johnsw) reported
from
Hackney, England
@O2 The problem is your site
-
Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
-
gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
-
Bobby
(@captnyesterday) reported
from
Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
-
keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
-
Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
-
Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
-
London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
-
Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
-
afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
-
Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
-
Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
-
Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
-
Kineta Kelsall
(@Kineets) reported
from
Camberwell, England
@Dan_T_Mc @O2 It’s honestly the absolute worst. I’ve never ever experienced anything like it.
-
Annette 💜🏳️🌈
(@nettiewettie) reported
from
City of London, England
@BecksBDaniels Oh crap! I’m a @O2 customer too. Not brilliant. There should be any charges while using WiFi for WhatsApp.
-
Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicky Kevin
(@NickyKevin172) reported
@O2 hey, I’ve got no signal in my postcode area. Told to contact Customer Services about compensation, but can’t get through. Can you help? Thank you :)
-
Sue
(@sugajars) reported
@O2 still waiting for a reply from a DM to you. Still not got any signal from yesterday, how long is this going to last. What's the poing of me paying but you can't give a service. Answer would be nice.
-
Tina Cope 🤷🏼♀️
(@Tcopey) reported
@O2 Any chance of getting some help only DM’d you on Wednesday 🙄🙄🙄
-
Smush2
(@wayneede) reported
I’m now in DA16 Welling and again **** signal! Seriously? @O2
-
Richard Hughes
(@scarletdruid) reported
@legsidelizzy @O2 Email the press office -/ it worked for me after hours of problems -/ if you dm me I have a direct email addy
-
Cat Misselbrook
(@CatMisselbrook) reported
@O2 Fed up of bad phone signal now. Checked the signal in my area and had a message to say that there’s a phone mast not working, and would be fixed by 31st March. It’s moved to 21st April! Bills are going up and service going down. Not impressed.
-
Lulu Clark
(@lulubclark) reported
@O2 so is it OK to take money for a service you can't supply....? Trading standards issue perhaps...?
-
neo 💙
(@Neonlinkster) reported
@O2 guys what going on with signal? For 2 days my phone keeps dropping signal. I’m having to constantly reboot my phone.
-
Georgieb
(@George200_b) reported
@O2 constant poor reception in the vauxhall station area. Why and when will this be addressed. Effectively, don't have a phone. Missed crucial part of my meeting.
-
Beth Alexander
(@477883) reported
@O2 tweeted across a complaint/question c2 weeks ago and you haven’t responded??? Pls advise