O2 Outage Report in Victoria, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (28%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Victoria, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Ealing, Epsom, Hackney, Barnet, Orpington, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Internet | |
| Ealing |
Total Blackout | |
| Epsom |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Jones
(@jemjones) reported
@O2 please can you sort out the mast in SO213BD? Our signal has been down more than four weeks now!!
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david kendall
(@davidjk36) reported
@O2 the thing is i thought it was the old sim as thats what 02 help said,,,so i went to tesco and bought a new phone and sim and thats just as bad so its not the settings as its a new phone. its your new mast that is the problem as its not been set up correctly
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Alan Cripps
(@cripps_alan) reported
@AliHamidi @O2 Terrible, when i left , their cudtomer service manager , asked me why i stayed so long 😩😩 it was that bad !! . Good luck Three not been great either though
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david kendall
(@davidjk36) reported
@O2 the phone is my mothers. shes 85 years old and regularly falls. the phone is her only life line as shes deaf so cant hear on the landline... so your network not working is a major problem for her
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Mark Barber
(@baabaa90) reported
@O2 I've been trying to reset password for My O2. Tried resolving with 4445. Now username is not recognised at all (got a change of username email through from you?!) at all and reached my limit of verification codes. Help please!
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Duke Of Marondera
(@YoungMindsZW) reported
@O2 have the worst customer service experience in history, they don’t give you their Names in case u need to reference it, they refuse access to supervisors absolute rubbish
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Tom Myatt
(@TomMyatt12) reported
@O2 15 years of loyal service with O2, three contracts with them and we can’t even get a call back whilst halfway through a payment after being disconnected, TWICE! Furious!
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LulliGang
(@lulli_gang) reported
@O2 plus they still owe me money for the last months and keep telling me they have refunded me and they just keep talking ****
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Graham Adams
(@GrahamAdams87) reported
@O2 received multiple text messages in early hours from O2UK along with messages saying code to be sent. Scam or if not why please? *Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code xxxx
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Tracey Lehec
(@t_lehec) reported
@O2 I’m trying to use the free upgrade for Back to the future but it’s not working.