O2

O2 Outage Report in Victoria, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Victoria, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Victoria, Greater London, England 12/04/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, Greater London, England

The most recent O2 outage reports came from the following cities: Surbiton, London, Hackney, Croydon, Ilford, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Victoria, England

Latest outage, problems and issue reports in Victoria and nearby locations:

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • VictoriamariaC Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • KentishMole Christian Mole (@KentishMole) reported from Camberwell, England

    @O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • atkin_julie julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • PaulGrayburn PG (@PaulGrayburn) reported from City of London, England

    @O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • DavidHHeadley David Henry Headley (@DavidHHeadley) reported from Islington, England

    That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DancingBeaver Anthony Jackson (@DancingBeaver) reported

    I think @O2 may have screwed up my bill. Paid one on the 6th and one due today (21st), the money is there to pay it, but its not came out, the app saying payment due on 4th Nov but next bill arrives on 21st Nov. So looks like I'm deffo phoning them to find out wtf is going on.

  • LessGrumpy GrumpyByName #2706 on the list (@LessGrumpy) reported

    @O2 @virginmedia I’m being passed from One help desk to the other. They don’t know what they’re doing. I’m told I’m not eligible yet I’ve been with both entities or predecessors for over 20 years. Please get a human to contact me. I’m fed up with menus and bots

  • iamtracyl Tracy Vann (@iamtracyl) reported

    @O2 All over the place , Leeds, Walsall, Milton Keynes , … they say they are ? I just hang up and block the number

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    @O2 It would be good if you don’t hang up the phone after 15 bloody minutes on hold. Fix that and I’ll be happier!

  • ziggy_00 J 💙 (@ziggy_00) reported

    @O2 Hi, having issues activating Volt on my account, have sent a DM, can you please take a look? Thanks

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    @O2 I couldn’t find that info on the o2 or the virgin website. Some of the customer services people I spoke to seemed unaware of Volt. #WastedTime

  • StudentMHNCG Christopher (@StudentMHNCG) reported

    @O2 Hi. Existing customer, on a PM Contract. Also have Virgin, however when logging into MyO2, can’t find anywhere to activate VOLT?

  • nickyl26_nicola Nicola law (@nickyl26_nicola) reported

    @O2 I cancel my order and reorders new phone was promise for a different courier only to get the same Dhl Now Over 3 weeks and 5 attempts off them them cancelling my delivery for a different days. I am so disappointed in the service I have received from o2.

  • nathanshipley Nathan Shipley (@nathanshipley) reported

    This morning, the customer service that I received from Natasha at the @O2 Store on Briggate in #Leeds was absolutely top drawer. Take a bow, Natasha! 👏🏼

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    If you must use AI on your customer support lines, make sure if bloody well works properly. I despise the person that invented them ! @O2 @Apple @virginmedia #annoyed