O2 Outage Report in Victoria, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (45%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Ealing, Hackney, Epsom, Barnet, Orpington, Oxshott, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames, Cobham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| Hackney |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
-
dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
-
Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
-
Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
-
Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
-
Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
-
Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
-
Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
-
𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
-
Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
-
Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
-
Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
-
Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
-
steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
-
Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
-
Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
-
John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
-
AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Cleo Thompson
(@Cleo_Thompson) reported
Being an @o2 customer is the first thing that’s made me cry in 2022.
-
Ian Muir
(@1991Muir) reported
@O2 I’m hoping not as my 4g is never just 1 bar
-
Donna Gray
(@smallprintsfoto) reported
@O2 What contingency plans do you have to maintain signal in parts of rural @Aberdeenshire such as AB54 & AB36? whole area out of signal in both storms so far. Completely unreliable. Other networks can maintain service. But not o2? No power=no signal? No comms in emergencies?!
-
palina
(@pvlina_) reported
@O2 fix up
-
Ian Muir
(@1991Muir) reported
@O2 is there a problem with your signal 4g is terrible today
-
Paul Bell
(@Ossyref) reported
@O2 good morning. I was expecting a delivery yesterday but DPD still show as it’s on the way to their depot (as it has been since Sunday). Their customer service is poor. Can you do anything at your end?
-
Lucio Galbiati
(@LucioGalbiati) reported
@O2 can someone help me? I’m in Italy with “no service”. Webchat not available all day… all agents are unavailable…
-
John Walker
(@johnwalker641) reported
Error on the website won’t let me upgrade, tried to call @O2 customer services and got the phone put down on me twice. Terrible service will be looking leave immediately
-
Donna Gray
(@smallprintsfoto) reported
@O2 @giffgaff with another weather warning for this week can you tell me what contingency plans you have for the AB36 & AB54 areas? We have lost all signal with power cuts for many days during the last 2 storms. Meaning no communication for large parts of @Aberdeenshire
-
Tim Easton
(@TimSEaston) reported
Hi @O2 why no update on your network?