O2 Outage in Watford, Hertfordshire, England

@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

@leonrestaurants @JamesJoelDann @O2 Not working for me either.

@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

@O2 I have also been doing this too. If this problem persists, then what?

@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

@O2 simply dreadful customer experience tonight -felt really let down

@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

@JamesIMcKay @O2 Oh….never heard of it. Ta

@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

Poor network in Se6 @O2

@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

@O2 Hey, I have an airtime contract I’d like to cancel. However I’ve not been in contact with you for some time and I’m not able to pass security. Is there anything I can do? Thanks!

@O2 how do I formally complain about incorrect payment that you have taken , credits that have not been received and the unacceptable customer service I have received from your company.

@O2 I can honestly say without doubt that O2 have given me the worst customer service experience imaginable. A customer for 8 years and they have frustrated the life out of me for 4 weeks. Company is a shambles , no continuity of accounts , don’t do what is promised. Awful

@O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩

@O2 I changed network from O2 halfway through July and now I have a full month’s bill from you. On hold with your customer service phone for 14 minutes only for the call to almost immediately drop…I’d like someone to sort this out for me as I don’t owe a full month’s bill

@O2 Right, I'm now receiving constant automated calls about a payment that I don't owe you. Make them stop, or I cancel the contract and you can fight me in court.

@O2 can someone dm me I need some help thanks

@O2 Seriously O2: study and learn: 1. I Login to O2. 2. Go to Manage my Details. 3. Sec code sent to ancient, unused number. 4. Therefore, cannot manage details or change to new number. Please tell me you understand why I cannot upgrade my phone or buy new contract with O2?

@O2 @TheO2 - I am unable to make or receive calls is the network down?