O2

O2 Outage Report in Wembley, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wembley, Greater London, England 04/14/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent O2 outage reports came from the following cities: Streatham, Ealing, London, City of Westminster, Fulham, Tower Hamlets, Twickenham, Southwark, Paddington, Croydon, Acton, Bermondsey, Hounslow, Watford and Finchley.

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City Problem Type Report Time
United KingdomStreatham Internet
United KingdomEaling Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • johnski2000 John 🇨🇾 (@johnski2000) reported

    If you must use AI on your customer support lines, make sure if bloody well works properly. I despise the person that invented them ! @O2 @Apple @virginmedia #annoyed

  • kaceycastle Kacey lizzie castle ☆ (@kaceycastle) reported

    @O2 I’d like to cancel my contract then please as I’m not paying you anymore to never have signal I cannot justify paying you I have checked your network links and it’s says my signal is good so I’d like to cancel with you I’m fed up of not being able to ever use my phone out!! 😡

  • LessGrumpy GrumpyByName #2706 on the list (@LessGrumpy) reported

    @O2 @virginmedia I’m being passed from One help desk to the other. They don’t know what they’re doing. I’m told I’m not eligible yet I’ve been with both entities or predecessors for over 20 years. Please get a human to contact me. I’m fed up with menus and bots

  • mikey_9fingers Mike 🤙🏼 (@mikey_9fingers) reported

    @O2 It’s not a busy area though…. And it’s constant! Not just during office hours…. The fact you can’t even get a ping response would indicate there is a network issue!

  • DancingBeaver Anthony Jackson (@DancingBeaver) reported

    I think @O2 may have screwed up my bill. Paid one on the 6th and one due today (21st), the money is there to pay it, but its not came out, the app saying payment due on 4th Nov but next bill arrives on 21st Nov. So looks like I'm deffo phoning them to find out wtf is going on.

  • applecore35 gail illingworth (@applecore35) reported

    @O2 almost 2 and a half months still not repaired a mast in hd61jr area . Data slow horrendous when trying to use it for work purposes . Trying to gain access that’s all your texts say . How much longer will it take ?

  • Bonne_Ella Ella (@Bonne_Ella) reported

    @O2 I’ve been desperately trying to call your customer service line from Europe. Every time I ring the number from your online help page +44 7860 980 202 it says “number busy” and rings off. Can you give me a number that puts me through to an actual human ASAP? Thank you!

  • ziggy_00 J 💙 (@ziggy_00) reported

    @O2 Hi, having issues activating Volt on my account, have sent a DM, can you please take a look? Thanks

  • rogueshotttv james (@rogueshotttv) reported

    @O2 Trying to sort new sim out. Having some problems lol

  • JonAttaway Jon Attaway (@JonAttaway) reported

    @O2 Hi there. I’m a Virgin Media customer but not receiving the Volt benefits correctly. Can I, er, slide into your DMs to explain the issue?