O2

O2 Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wembley, Greater London, England 11/09/2024 21:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wembley, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, Southwark, Croydon, Twickenham, Kensington, Watford, London, Edmonton, Balham, Islington, Wembley, Surbiton, Paddington, Hounslow and City of Westminster.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomTwickenham Total Blackout
United KingdomKensington Phone

Community Discussion

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O2 Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • NeilNutbeam Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • saraminniemay Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • DamianPDavis Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • Elissa524 Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajanegray Laura Gray (@laurajanegray) reported

    Received dreadful customer service from @O2 today... it’s like they’re actively pushing customers elsewhere!

  • GemmaMaguire14 Gemma Maguire (@GemmaMaguire14) reported

    @laurajanegray @O2 And , if you’re anything like me, you will already have ‘dropped them NUMEROUS DM’s ‘ and had NUMEROUS similar requests for more information from NUMEROUS different customer service representatives.....and still no results!

  • dragonsignite Sarah Louise (@dragonsignite) reported

    @O2 I placed an order for an upgrade with a delivery date of Monday 15th. Half an hour later I received an email saying it's out of stock with no estimate of when (or if) it will arrive. It's for my daughter's birthday on the 17th! Please help 😞

  • cutesteph026 Cutesteph026 (@cutesteph026) reported

    @amygriff82 @O2 I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_sec12

  • Gem_Cuthbert Gem Cuth ⭐️ (@Gem_Cuthbert) reported

    @O2 do you have an live online chat available??? Keep trying to phone customer service but it’s over 30 minute wait??? #pleasehelp

  • chonggo0618 Michael Austin (@chonggo0618) reported

    @O2 I have a problem with my upgrade and can't get hold of anyone on online chat or on the phone

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    @O2 can you help me with a sim swap pls? I can’t find the original sim but have a replacement one so need someone to do it for me

  • AustralianHog ᴋɪɴɢ ᴍᴀᴋᴏ ʀᴜᴛʟᴇᴅɢᴇ (@AustralianHog) reported from Maryport, England

    @O2 are your servers having issues? My partners phone is on o2 and is constantly just over the last hour been cut off and on mobile data, texts and calls. It feels going and coming back. Many have reported this on downdetector today. Give us an update...

  • 66matttroberts Matt Roberts (@66matttroberts) reported

    @O2 Rather you send me a better phone signal

  • MandyLou_Mitch Amanda Mitchell (@MandyLou_Mitch) reported

    @O2 I have not been able to get in touch with you for weeks, it eventually cuts off and asks to go online which is not helpful. I want to be pay my final bill (which I dont think I should have charged for) and as I'm no longer a customer I cannot do this via DD or my O2.