O2 Outage Report in Royal Kensington and Chelsea, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Kensington and Chelsea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Royal Kensington and Chelsea, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Hayes, Islington, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
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| London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Royal Kensington and Chelsea, England
Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Collins
(@geordiequin) reported
@O2 That's not working, restarted the phone three times today already
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L Brown
(@dompyone) reported
@O2 opened a new line, want it to transfer my old number and got the PAC, when I asked for the transfer date the Customer assistant confuse 9/06/25 with September 6/25 instead of 9th of June 25. He cancelled my new account altogether! 😡😡
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Natalie Peperell
(@natnetballcoach) reported
Avoid @O2 like the plague. Just had to fork out over £100 for a SIM I never received and never used, after hours of phone calls when I constantly asked them to cancel it as I never received it. I know I could argue it but the amount keeps going up and they just keep saying I owe it. Their pay as you go unit are bullies and just keep adding on amounts until you pay them off, if you are like me and not brave enough to take them to court. I asked them to cancel it after the SIM didn't arrive and the cost of the SIM was £11, the rest has been added on because I didn't pay for a SIM I never received!
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Laura - StorryTellingGinAndTonic
(@GinsideStorry) reported
@O2 So why continue to market that priority customers can get tickets for London, Birmingham, Edinburgh etc? It's poor planning by yourselves
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David Boyes
(@davidboyes_) reported
@o2 YOUR 😡SIGNAL 😡DOES 😡NOT 😡WORK 😡IN 😡LONDON!!!!!!
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Zarbi Carbi
(@Biddi_babs) reported
@O2 trying to get through to sort out why when people ring me they're being told my number is no longer in service but sometimes the calls come thru. All up 2 date on my bills. What gives?! I've been on the app & tried to ring but was on hold almost 20mins without any1 answering.
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David Page
(@dcpage99) reported
@O2 Seams to be an issue with cookies. Your site didn’t give me an option to agree to them. I had to adjust google settings to do this.
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Meg 🌈
(@RedgraveLancs) reported
Why do I never have internet when I’m not on WiFi @O2 ? Since buying my new iPhone (16) service has been beyond shocking. 5G usually connects for a few seconds before dipping out, I end up with 3G if I’m lucky (which obviously doesn’t work at all). Really need to change provider
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Stuart
(@Douglas50xx) reported
@O2 customer service is poor and why is there issues with the app
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wayne daly
(@1934rabbit) reported
@O2 .. Its such a waste of time and money paying for a service when you can't use #Wifi #Data or make phone calls from home,work, allotment or anywhere else .. it's so bloody annoying .Don't want to change network because I've been O2 for years but won't have a choice soon .