O2 outages and service status in Royal Kensington and Chelsea, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Royal Kensington and Chelsea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Royal Kensington and Chelsea, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royal Kensington and Chelsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Royal Kensington and Chelsea, England
The most recent O2 outage reports came from the following cities: Hammersmith, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 20 days ago |
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Hammersmith
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Internet | 24 days ago |
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Hammersmith
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Phone | 29 days ago |
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Hammersmith
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Internet | 29 days ago |
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Hammersmith
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Internet | 1 month ago |
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Hammersmith
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Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Royal Kensington and Chelsea, England
Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Tom Byford (@tombyford) reported from Paddington, England@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Holly ✌🏼 (@hpatterson91) reported from Kensington, England@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Richard Frame (@rafthemaster) reported from Kensington, England@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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David Chow 📶 (@davidchow) reported from Hammersmith, England@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jade Wheatley (@JadeWheatley_) reported from Paddington, EnglandHad a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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afia. (@julsbvby) reported from Paddington, EnglandIt’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Laura (@LilHay) reported@O2 @CariadFfisio Tell me about it . They’re beyond rude. Vile and the most u helpful ever
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The Music Man (@DavidJa51216245) reported@O2 No. It serously affected my work so i went with another provider. Id been with you and your previous incarnations for 30 years! Do you rememember Genie? Thats how you started and i was with you since then and so the service i received from you and sending balifs is disgusting
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Maenie (@Maenie) reported@RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.
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The Music Man (@DavidJa51216245) reported@SkyNews @O2 left me without a working phone for 3 months. Each time i phoned they asked the same scripted questions, was no help in store. Got me to send the phone for repair and it came back saying fixed but it wasnt. I cancelled the contract midway and they got balifs onto me. Avoid
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TopBoy Gooner (@Philysmok) reportedWhy are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???
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Lauren Blair♥ (@lilmissymoo90) reported@O2 Getting passed about for 2 hours too just to get an upgrade on an account that’s 7 years or older was crazy. I deal with all of my mother’s accounts and it’s never been an issue even the last phone she got from o2 was straightforward. I was almost changing to vodaphone
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Mike H (@HowarthJM) reported@O2 reporting a lost sim should'nt be this hard, stuck for 5 mins with an automated service wanting to send me a text which I can't receive then when through to next part going in circles until I had to pretend I don't know my phone number, now in a long queue to speak to someone
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Aaron S (@SillyAaronMan) reported@O2 No still not working
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Gabr'ela (@gabriela_jmc) reported@O2 internet never works anywhere!!!!!!!! The app won’t let me enter, the priority is for who exactly?! I’m so so tired
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?