O2

O2 Outage Report in Royal Kensington and Chelsea, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Royal Kensington and Chelsea, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Royal Kensington and Chelsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Royal Kensington and Chelsea, Greater London, England 07/04/2025 15:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Kensington and Chelsea, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hounslow, Ealing, Tottenham, Catford, City of Westminster, Barking, Islington, Hackney, Feltham, Finchley, Streatham, Chingford, Watford and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Royal Kensington and Chelsea, England

Latest outage, problems and issue reports in Royal Kensington and Chelsea and nearby locations:

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Worcester Park, England

    The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • louwhu16 Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • david52987296 david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • Zenwork21 Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England

    @O2 you doing any work around N11 London as my signal has just vanished 😩

  • Seanielondon Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • MattRibbins Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • REDDOC98 REDDOC (@REDDOC98) reported

    @ARMIGCE @O2 I’ve got the same thing have they got back to you with a solution?

  • PMHarrow Phil Harrow (@PMHarrow) reported

    @O2 it would appear that o2 are bored of me going on about my complaint just because they don't care. I'm disabled and it's making me ill. Might start tweeting the emails.

  • Emmakate0507 Emma Flynn (@Emmakate0507) reported

    @O2 I’m currently in Spain and my 5G has stopped working. Please can you help, my o2 apps says I have 110MB of data left thanks

  • T0p_Lass Highway Unicorn☯ (@T0p_Lass) reported

    @O2 @duolingo I registered my priority 2 months free of dúo max but it’s not registering on the app 😢 plz help

  • cjejejjj ww (@cjejejjj) reported

    @O2 your in app support is completely bug ridden. An awful customer experience

  • i_Charizard Monk (@i_Charizard) reported

    @O2 is there a reason why my bill gets increased every year and every new contract i get is more expensive than the last, but the signal you provide gets worse and worse?

  • jonmarklee Jonathan Lee (@jonmarklee) reported

    @O2 can you confirm that you are going to update your transmitters in RH13 before turning off 3G? Most of the time here I have to use WiFi. It’s extremely rare that I manage to achieve a usable 4G signal. Others experience the same, so it is not a unique problem.

  • dtbeall Dan Taylor Beall (@dtbeall) reported

    @O2 I want to cancel my contract but can't get through. And I want to speak to a human, not an automated service. Can someone call me please?

  • GavinCurnow  〓〓 (@GavinCurnow) reported

    .@O2 network is down again for the second or third time this week in Wiltshire. Trying to run a care business for vulnerable adults is impossible like this. Been intermittent all week. Will need to consider our options for all our phones if this carries on much longer.

  • GavinCurnow  〓〓 (@GavinCurnow) reported

    @O2 network is down again for the second or third time this week. Trying to run a care business for vulnerable adults is impossible like this. Will need to consider our options for all our phones if this carries on much longer.