O2

O2 Outage Report in Blackheath, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Blackheath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Blackheath, Greater London, England 05/04/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackheath, Greater London, England

The most recent O2 outage reports came from the following cities: London, Croydon, Leyton, Southwark, Hammersmith, Mitcham, Romford, Hampstead, Hornsey, Hackney, Newham, Lewisham, Upminster, Streatham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomLeyton Phone
United KingdomSouthwark Total Blackout
United KingdomCroydon Phone
United KingdomHammersmith Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blackheath, England

Latest outage, problems and issue reports in Blackheath and nearby locations:

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • sparkyDLVXO Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stuart491 Stuart491 (@stuart491) reported

    @kaylesmarshall @O2 @VodafoneUK I wish O2 had valued me as long time customer, over 10 years. I never got anything, except a huge hike in my bill without warning. It’s why I left.

  • Amika42746015 Amika (@Amika42746015) reported

    @O2 But when you asked me what the problem was, and I told you it was fraud, contacting my elderly mother with threatening letters for a phone contract she never took out, you never replied!! Your fraud department won't act on it!!! Or acknowledge!!

  • Charl0ttePerry Charlotte (@Charl0ttePerry) reported

    @O2 But you’ve been out for a week? There’s. Big difference between fault free and a week of no signal

  • winggs86 Gary (@winggs86) reported

    @O2 can you please let me know what the issue is in Liverpool. Same as others around the country. Shows strong 4G but not connected!

  • mortgagericky Ricky Dosanjh (@mortgagericky) reported

    @O2 what a waste of time your online chat is. Spoke to 5 different people trying to take an additional line, now I’m leaving the network. How disappointing.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported

    @O2 Hi sent DM. Happening since last night, every 5-10 min.first time ever had an issue. Iv deleted most recent apps & clearing what I can from phone.

  • Charl0ttePerry Charlotte (@Charl0ttePerry) reported

    @O2 could you reply to me please, no network for 5 days now… apparently works in my area and you never notified me of any works.

  • JohnAHallam66 John Hallam (@JohnAHallam66) reported

    @O2 Ah! Found it. Sorry. I think my issue was around European travel. Does my contract cover it or not. I thought it di, but I got a text inviting me to pay more for a service I already had. Thanks

  • alsie1967 Alison Watkins (@alsie1967) reported

    @O2 I've replied. I blocked and deleted the number. I had two calls today. The second man was the rude one.

  • Jamie_BuryEast Jamie Walker (@Jamie_BuryEast) reported

    @O2 I’m with O2. I’ve checked the network and it’s saying everything is fine. But it’s not, nothing is loading. There must be a wider issue