O2 Outage Report in Blackheath, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackheath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Blackheath, Greater London, England
The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Croydon, Ilford, Hammersmith, Bexleyheath, Poplar, City of Westminster, Merton, Epsom, Romford, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| City of London |
Phone | |
| London |
||
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ashlea Kattenhorn
(@Ashlea_K) reported
@O2 I’m telling you now is the shittest network can’t even Take a direct debit out proper ****** useless *****
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Xavier OSullivan
(@XavierOSullivan) reported
@O2 Can someone explain to me why I’ve spent over an hour on the phone to customer service to only have the phone dropped on me three times, i have queried my contracts that i have with you, due to a lack of reception in my area, however speaking to the agents…
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O2 in the UK
(@O2) reported
@therealvl @o2 Hi there, we don’t like the sound of this, have we advised that your services have been stopped? If so, have we advised why has happened? Please DM us with more information, we want to help.
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TheRealVL
(@therealVL) reported
@O2 Nope you sent me nothing ive called and was on hold for so long. Ive paid the full amount on my account on the 28th last month and my next bill is not due so why would you do this to people that work to pay for a service like this?
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Sarah 💙
(@justwright_1) reported
@O2 good morning, I need some help please, I am trying to pay the rest of my device plan and terminate the rest of the refresh contract, I no longer have the sim. Tried O2 chat and it isn’t working and when I call it keeps saying it will send a text to the phone I want to termina
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Tom 👨🏻🏫🧬🇬🇧🏳️🌈
(@mrwhyke) reported
So @O2 have been charging me the same amount every month, despite paying my phone off months ago and stating my bill will go down. I think I need a refund.
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Catherine Edgson (they/them)
(@cedgson91) reported
Legit freaking out over poor WiFi and possibility of running out of 60gb data in just a couple of weeks. (20gb gone in 4 days!! 🥺) Wandering how much unlimited data is on @O2 but can’t change the tariff again until 26/7
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🐰Melissa Morse🐰
(@Hunny_Bunnee) reported
@O2 recieved a text to say data has been used,which wasn't true and for me to add a bolt on,I can't load anything while I'm not in WiFi.Why is this? Tried everything that u will recommend to do and nothing.Still have loads of data but nothing is working.Can't log onto app,help!!
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RSD262381H
(@RPS2486) reported
After over a decade with @VodafoneUK and their terrible customer service I’m jumping ship to @O2. Instantly got a better deal and great assistance form the staff in store who guided me through the early bail out process. Thanks.
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Jack C
(@Jbc729) reported
@O2 After being an O2 customer for over 20 years I cannot believe how abysmal your customer service has turned into. So much so that I terminated my contract recently. Today I attempted to contact your on line service regarding returning a phone but yet again received no reply 😑