1. Home
  2. Companies
  3. O2
  4. Paddington
O2

O2 outages and service status in Paddington, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Paddington, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • hpatterson91
    Holly ✌🏼 (@hpatterson91) reported from Kensington, England

    @O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • ksjsowhat
    fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • unknown_babez
    🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England

    @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

  • tjwmurphy
    Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • imad_el_maoed
    imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsnotgracelolz
    grace (@itsnotgracelolz) reported

    Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!

  • RyanSteezer1
    Ryan (@RyanSteezer1) reported

    @O2 payment not working on app or website

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    Ok - what has @o2 done to fix their mistake of trying to improve my service by cutting me off? Absolutely nothing - ultimately useless

  • ChrisCross180
    Chris 💙 (@ChrisCross180) reported

    @O2 I’m in Brazil and want to check my data usage on the app but when I try to log into I get this message The requested URL was rejected. Please consult with your administrator. Your support ID is bca10b0b-a593-4820-a635-7e8744233c9e Error 403 - Forbidden F5 site: pa4-par

  • sargeant_gail
    beijinggail (@sargeant_gail) reported

    @O2 I posted earlier - issues with my phone today, when will you reply?? #o2

  • Introvert_Head
    Lil_Missy (@Introvert_Head) reported

    Apparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2

  • circuit_k
    Circfruit (@circuit_k) reported

    @willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.

  • Lewis_1417
    Lewis (@Lewis_1417) reported

    Hey @O2. You have the worst account management system of any phone provider I have ever had the displeasure of using. Why is there no way to change the default payment method. Instead you just send threatening texts saying I’m going to be cut off.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

  • MrBazza
    MrBazza 🎬 (@MrBazza) reported

    @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.