O2

O2 Outage Report in Paddington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddington, Greater London, England 12/28/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, City of Westminster, Enfield Town, Fulham, Hayes, Islington, Hounslow and Waltham Cross.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shanio1983 shane kelly (@shanio1983) reported

    @O2 Absolute shambles service be ashamed o2, high demand my arse how did people get tickets if it was down, **** it gonna get a garlic bread tekeout and watch a peter kay dvd, with no hassle at all.

  • shanio1983 shane kelly (@shanio1983) reported

    @O2 **** it,gonna get a garlic bread takeout and stick a peter kay did on , no hassle no problems trying to log on to any device . Absolute bullshi* be ashamed o2

  • Adamthwaite1409 Stephen Adamthwaite (@Adamthwaite1409) reported

    @O2 So O2 are unable to follow simple instructions and as a result have cancelled my mobile phone connection instead of my Apple Watch connection. Furthermore they then cut me off whilst waiting in a queue for over 20 minutes to speak to customer services at 20:00.

  • markfernandes Mark Fernandes 🇺🇦 🇪🇺 🌻 (@markfernandes) reported

    @O2 @o2 Having continual lack of signal between Middleton and Castleton. Yet your network checker reports no issues!!! Is this something you can look into?

  • jameshughes1975 James Hughes (@jameshughes1975) reported

    @O2 OK yet the app still doesn't work

  • poultonbrown Lisa 💫🐘🐕‍🦺 (@poultonbrown) reported

    @EdieBeth @O2 App down , website down, complete 💩 show. Glad I’m not a paying 02 priority customer (my work phone is 02!)

  • bfcrazza92 Ryan J (@bfcrazza92) reported

    @O2 Absolute joke!!! Apps been down all day I'd love to meet the people that bought these tickets!!! Most of these tickets will now be sold on for massive amounts of money @peterkay_co_uk

  • kinga_knaa K◼️◼️gak◼️◼️◼️ #GaryGenslerResign (@kinga_knaa) reported

    @O2 Priority app hasn’t worked ALL day…pile of crap! Save your apologies. Just lost a customer

  • bashy_1986 ⚪️🄱🄰🅂🄷⚪️ Contes blue and white army (@bashy_1986) reported

    @O2 How when app was down all day???

  • chrisbas47 Christopher Baster (@chrisbas47) reported

    @O2 Shocking , soon as 9.30 came I was thrown off , then the app issues and still down so how the heck did you sell them ?