O2 Outage Report in Paddington, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 03: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: Watford, Croydon, Leyton, Southwark, Hammersmith, London, Radlett, Mitcham, Hampstead, Hornsey, Ealing, Hackney, Newham, Lewisham and Streatham.
City | Problem Type | Report Time |
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Total Blackout | ||
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Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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sam fowler (@samfowler) reported from Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
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Dave (@stourdave) reported from Tottenham, England
@O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.
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Joseph Morrison (@JosephMorrison0) reported from Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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Ashley (@AshleyLlewellyn) reported from Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Matilde Wittrup 👩🏼💻🏳️🌈😀 (@WittrupMatilde) reported from Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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David Donnelly (@gigsmad) reported from Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
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Stephen Kingsley (@StephenKingsley) reported from Islington, England
@O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England
@O2 is down again ugh tell me something I don’t know
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Denis Field (@DenisField) reported from Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Claire (@claireelizabxth) reported from Poplar, England
@O2 have been a customer for over 20 years.
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Lyndall (@LyndallAnn) reported from Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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Jon. 🇬🇧🏴🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
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Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
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Alec (@alechendry) reported from Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England
Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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David Zachary (@DavidZachary_) reported from Stratford, England
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England
@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John-Paul Budd (@JohnPaulBudd) reported
@O2 @oldwhitehands What a load of ****
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Dean Starkey (@DeanJStarkey) reported
@O2 is the Web site down, I can't access my account and the extras.
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Deana tanner (@DeanaTanner0) reported
@yosemitesam99 @O2 I reached out to the SUPPORT several times yet nothing was done. johnmac_hackk on Instagram he works with META POLICY RECOVERY TEAM the FBI, and he helped me RETRIEVED MY ACCOUNT HE IS ALSO RESET PASSWORD I think you should message him now or text him on +1(781) 688-0083
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Izzy (@FairyDust_Izzy) reported
@O2 WORST customer service I’ve experienced. Rude incompetent staff! Just letting you know I took out my TWO NEW contracts out with APPLE instead! DISGUSTING SERVICE !!!!
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Jennifer Willoughby (@Bluegirl274) reported
@O2 please help. I’ve just gone to click on the free family lounge access at Gatwick on my 02 priority and it’s saying it’s already been used. I’m not sure how as we havnt been to Gatwick this year. I would like to book for Monday morning. Thank you
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Mayank Malhotra (@Mayank0123) reported
@O2 Hello, I am very very disappointed with O2 customer care team as fir the past 4 months I have to call them every time to fix my billing issue as I have a family discount on one of my mobile number. Which is still not resolved
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Jake (@fordy1889) reported
Do not use @O2 or their new #O2SwitchUp. Customer Service is terrible. Promised money back on three occasions and still waiting three weeks later. Manager callbacks not honoured on several occasions. Formal complaint raised for 2 weeks now, still nothing from them. @Ofcom
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Mayank Malhotra (@Mayank0123) reported
@O2 and called again requesting to speak to a customer care manager this time the person over the phone said I have forwarded your request again and you have to wait for 48 hours and she was not even ready to listen to me that i have already waited 1 week for the response.
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Mayank Malhotra (@Mayank0123) reported
@O2 This time I asked to get connected with a customer care manager and I was told within 24 hours I will get a call. I waited 24 hrs and called again requesting to speak to a customer care team they went through the same procedure and said i will get a call in 24 to 48 hours.
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Josh Whitham (@WhithamJosh) reported
@SteveH2112 @O2 Same, it's absolutely awful