O2 Outage Report in Paddington, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Jord
(@jordanharris86) reported
from
Poplar, England
@O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Carter
(@Matthew24803704) reported
@EnglandRugby @SixNationsRugby @O2 Cheeky chappy Jones covers over his flaws yet again. He has been in post since 2015 and he sends a team out to kick possession away to the opposition yet again and sends one off runners into contact producing poor slow ball. Please RFU get rid. Tactically inept and clueless.
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Jess
(@Jess_wright97) reported
@O2 I applied and got one of the o2 priority odeon tickets but didn’t use it and now it’s saying I can’t use the code and only says tweet for support? Please can you help
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Travel Gxng ✈🌎🌴
(@TravelGxng) reported
Does anyone know any free UK calling apps ? I have no network here in Guatemala with @O2
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Peter Connelly
(@pconnelly1971) reported
@O2 Received my new sim from you today (swapped from vodafone) . Getting a message saying network locked sim inserted . Can you help ?
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@craigbartleyofficial
(@craigbartleyof1) reported
And she has had 10 threatening letters about a phone that she doesn’t have and never has had. Shocking behaviour @o2
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Toni-Lee Ferguson
(@fergie1885) reported
@O2 trying to use my O2 priority to book tickets but it won’t connect to the site, keeps saying server down. Can go on the main site but won’t connect via your link?
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j
(@laughjosephine) reported
@meeshymoomin @O2 @Virgin I’m not even in contract but because I live in eco housing it’s all we can have. They’ve charged me for tv phone and internet for five years yet I do t have tv or phone, the line doesn’t even work. now the internets down it’s taken two days to get an engineer that’s hasn’t arrive
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Tracy Magee
(@TracyMagee4) reported
@O2 I am absolutely appalled at o2 customer service. A member of the 'customer service' team hung up when I was trying after 6 hours on the phone to o2 over last 4 weeks to get the service I am paying for it
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Meesh Green
(@meeshymoomin) reported
@laughjosephine @O2 @Virgin I have now managed to get out of my contract with them they are the WORST company I have ever paid for services from.
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The Life Of Thaqib
(@LifeofThaqib) reported
Is it me or has the @O2 network been rubbish within the last two weeks..!