O2 outages and service status in Paddington, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Paddington, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Jade Wheatley (@JadeWheatley_) reported from Paddington, EnglandHad a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Joseph Morrison (@JosephMorrison0) reported from Kensington, EnglandNo company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Holly ✌🏼 (@hpatterson91) reported from Kensington, England@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Alison Cameron🐟 (@allyc375) reported from Kensington, England@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Richard Frame (@rafthemaster) reported from Kensington, England@O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported from Paddington, England@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JustaBoredGeezer (@BoredGeezer69) reportedHow poor is your service my O2 app Been trying to upgrade for over a week all I get is an error message tried going through 202 that was about as useless as your app One more attempt failed in going to EE truly peed off with it now @O2
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Matthew Ridsdale (@MattRidsdale) reported@O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.
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Adam Berry (@DiscoEnergy) reported@mitchhirsty @JaadeSketch @O2 It’s just not the bill issue I’ve been trying to upgrade over the past month and still issues. O2 sort your website out please!
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Mark Vater (@Mark_Vater) reportedHey @O2 you need to do something with the signal in Tenby, Pembrokeshire. It's shocking. 4 bars on 4G and can't connect to anything.
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John Till (@JohnTillUK) reported@sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel
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Sarah Loughran (@SarahDruscilla) reported@O2 in this day & age, why do we still have to settle for a signal that is “patchy indoors”. Got a text today saying our network issue has been fixed. Zero improvement. Still only 1 bar indoors. I had a better signal with O2, 20 years ago!!
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Paul (@insittingbourne) reported@O2 so you have upgraded your network in #Kent with 5g+. Everyone I know that was on o2 have now moved away to another network as your network got so bad. Will this upgrade improve voice and signal ?
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Hannah 💀 (@pilgrim1889) reported@BelfastGiants @O2 🎵 we've got the worst jerseys in the league*🎵 *Several leagues
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Lisa Robertson 🇬🇧 🏴 (@daisy_poppy) reported@O2 Just want to say a massive thank you to Leonie (I hope I've spelled that right) in your Redhill, Surrey branch. I had a problem with my phone and she fixed it in about a minute. I'm a carer for my mum so really need my phone so it was a huge relief. Thank you again.
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Terry (@tgloughnane) reportedIs it just me or is the @O2 mobile internet absolute garbage? If I have 4G that means no internet at all, if I have 5G that means I may have internet if I’m not at a busy location!