O2

O2 Outage Report in Paddington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddington, Greater London, England 11/29/2025 11:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Croydon, Ilford, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • NeilNutbeam Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • chloefinlayson Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • sophiegdonnelly Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England

    @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • Retiremove Jane Slade (@Retiremove) reported from Wandsworth, England

    @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • Cronxgrl Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shonamackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shona Mackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@shonamackie) reported from Huntly, Scotland

    @TheRedSoph @O2 I feel down all time lol but only thing from @o2 is my bill

  • sophiejhar Sophie Jo Stone (@sophiejhar) reported

    @O2 By far the dearest company. Asked if I could be helped in paying the outstanding as I’ve always been an o2 customer (over 13 years) straight up no! So now im stuck, won’t be staying with you in future

  • Cath49d Cath cannon (@Cath49d) reported

    @O2 I was meant to get a call black last night but she never called. My phone has. It transferred over and I can’t get anyone to help

  • robcorb Robert Corbishley (@robcorb) reported

    @O2 Are you going to help me or not?

  • mysticjoojoo Stephen Rhodes (@mysticjoojoo) reported

    @SamsungUK Unfortunately, as an @O2 customer, my preorder has been told that they're out of stock, so without the device I can't claim the offer now. Basically was sold on a device with a special offer, placed my order, and now told they don't have any 😒 I can only hope one arrives soon.

  • mysticjoojoo Stephen Rhodes (@mysticjoojoo) reported

    @SamsungUK So if my phone doesn't arrive, because @o2 never told customers they had no stock, I can't claim my offer? I got that phone because of the offer and I expect one of your to honour it. This should not be made customer's fault.

  • FallenOne420 Si Roberts (@FallenOne420) reported

    @DamonLeigh @O2 42 mins after typing this......****** wifi is down😡😡😡😡

  • tickmc Mike (@tickmc) reported

    @O2 This has been resolved by telephone Support. It appears erroneous SIM packages have been distributed and need manually fixing in the backend, thanks.

  • MelJame97643967 Mel James (@MelJame97643967) reported

    @o2 tried to talk to customer services today about month 3 of a broken mast near my house. Leaving my unable to have calls or texts. and the person just left! Ive been with you YEARS o2 and pay over £60 a month sort it out!!!

  • _Official_Egg_ I Am Egg (@_Official_Egg_) reported

    @O2 SORT YOUR **** OUT!! why offer pre orders if you can't even handle it!! 😡😡