O2

O2 Outage Report in Paddington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddington, Greater London, England 11/30/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent O2 outage reports came from the following cities: Hackney, London, Croydon, Ilford, Hammersmith, Wembley, City of London, Poplar, Richmond, Hounslow, City of Westminster, Southall, Merton, Ealing and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jonesy040669 steve jones (@jonesy040669) reported

    @O2 @O2 yes I have and the last bill was paid the 2729 number still only takes me to pay your balance I want to speak to a person so what’s the best number to call or what extension sequence do I use sometimes only humans can help getting annoyed now

  • xoxo_nisha 🤍🕊 (@xoxo_nisha) reported

    @O2 I wanted to claim my free greggs this morning but coincidentally when I came close to the shop, my priority app stopped working and I went from 5G to no signal in a matter of seconds! What’s up with that? 🧐🤔

  • angetilley Angela Tilley (@angetilley) reported

    @O2 What is going on with customer services, I've been trying for weeks now to get an issue sorted??!! Very much regretting moving to O2 & will not be staying quiet if anyone wants to know how O2 operate - so frustrated!

  • angetilley Angela Tilley (@angetilley) reported

    @O2 @Veganbabelife I too am having terrible problems with O2 customer service, what an absolute joke! I've sent several DMs and made phone calls, but still no further forward. Get your act together O2!

  • Lauren479955513 Lauren (@Lauren479955513) reported

    @O2 The store "manager" at Tottenham Court Road store. Abused me yesterday afternoon. Thursday 6th September 2022. I recorded the entire incident on my phone. Trading Standards will be receiving the footage. And my lawyers.

  • xoxo_nisha 🤍🕊 (@xoxo_nisha) reported

    @O2 I wanted to claim my free greggs this morning but coincidentally when I came close to the shop, my priority app stopped working and I went from 5G to no signal in a matter of minutes! What’s up with that? 🧐🤔

  • angetilley Angela Tilley (@angetilley) reported

    @jonesy040669 @O2 I feel your pain, I've never experienced such bad customer service. I've been trying for weeks to get a small issue sorted!

  • TheOasisCurator Ogden Morrow (@TheOasisCurator) reported

    @O2 You are so slow in replying, it's all been sorted. What happened to you guys? I did a report a few years back and you were in the top 5 for response times and customer engagement... now it's completely different.

  • Lucielou161 Lucielou (@Lucielou161) reported

    @MesootyMaria @O2 They are an absolute disgrace. I have never known anything like it. So rude and unhelpful. Im having the same issue and they don’t even care and are so nonchalant 😭 don’t reply to dm’s or when they do it’s a ‘don’t worry’ 😐

  • mjrduffy Matthew Duffy (@mjrduffy) reported

    @O2 your tech cancelled my SIM in error yesterday, bricking my phone, after a week of poor service/signal. Spent an hour on (my wife’s) the phone this morning and it’s still not sorted. Want to come and pick up your device and cancel my contract? #clownshoes