O2 Outage Report in Paddington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: City of London, Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, Croydon, Ealing, City of Westminster, Southall, Bromley, Hackney, Paddington and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
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O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AshiePleb
(@AshiePleb) reported
@O2 When will the mast in my area be fixed??? It’s been over 20 hours since I’ve had no service…..
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Georgie Colley
(@GeorgieMaley) reported
@O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!
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🌱 Kez: 🌼n The Plot 🍃
(@fromplot2plate) reported
@O2 I registered for updates last night. It said engineers are likely to be on the case. But they either are or they are not? If I have no signal how can the school contact me if there are problems with my child? How can we run a business with no signal when customers can’t ring us?
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Chris H
(@Homer0061) reported
@O2 on the phone again to your customer service. Quoted at another 30 minutes wait. Do you have that many unhappy customers? The reception in by local area is terrible and 4G is very slow. BS27 area.
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Sir Cooj2.0 🏴 🇬🇧
(@cooj2_0) reported
@org_scp @Telefonica_En @O2 "Future public health emergencies" I'm in my 50's and covid is the only so called ph emergency in my lifetime, why would we be expecting another one?
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AshiePleb
(@AshiePleb) reported
8 hours later and still with no service from @O2 and according to the support agent I spoke to nobody has even been out to check the mast.. love paying for a service I can’t even use.. very disappointed.
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Matthew Elliott
(@elliottm3322) reported
@O2 @BBCWatchdog you allowed my brothers x wife to break GDPR and cancel his contract leaving him with a huge bill ? Your call centre says it’s fine not to speak to bill payer ???
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Sam
(@samyoull_) reported
@O2 @TOMarsh93 Hey o2 :) I know there are global supply chain issues at the moment due to Foxconn having to close due to covid, so totally understand the delay. I ordered the 256GB deep purple back at the start of November, delivery was ‘up to 4 weeks’. Any idea roughly when it could arrive?
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🌱 Kez: 🌼n The Plot 🍃
(@fromplot2plate) reported
@O2 The service in our area far more recently had been shocking. Never known signal to be so bad from O2 here. Never used to have problems , but now it’s cutting out a lot, not connecting through properly and now altogether gone.
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John
(@John10649040) reported
from
Birmingham, England
@O2 when are you going to fix the masts around Birmingham ( B11 ) as I’m sick of not bloody signal / data . £25 I think I’m do a refund !