O2 Outage Report in Paddington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Wembley, City of London, Poplar, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Epsom and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wembley |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly 🍑
(@ChallisDesigns) reported
@JSNBSHPMUSIC @O2 Nope! Usually get a text if they’re doing anything in the area but my data is gone and my signal is just dots 😭
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Liv ॐ
(@livdxvis) reported
@O2 hi I’ve had my iPhone for less than a year and it is not working well at all, the battery dies extremely quickly and unless I put my phone on speaker I can’t hear the person on the phone at all, this is just unacceptable
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JDH
(@hood_jim) reported
@O2 Hi I'm looking to get resolution on an overcharge issue on my mums mobile phone bill. She is a pensioner of 74yrs and is stressed about this. Over 4 hrs on calls and been cut off trying to resolve. Bank debit card has now been frozen as she blocked a D/D for another payment.
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👑 Jodie 👑
(@MissLinke) reported
@O2 why is it every month the 'My O2' app tells me I've paid my bill when in fact I haven't. I spoke to customer service this morning who explained that the app always says 'Paid' 3 days before payment. Why do this? This doesn't help people to manage their finances. Sort it❗❗
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Matt Riley
(@MatthewRiley123) reported
@O2 01514386696 - multiple times +18553308653 01918161312 - multiple times All asking me about my home energy service and if I need to change. These have only started since I upgraded a week ago and it is twice/3 times a day
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👑 Jodie 👑
(@MissLinke) reported
@O2 Direct Debit. I always check as the 'O2 app' dates do not marry up to my direct debit / contract agreement dates. Pointless feature in the app if it's never accurate. Why say someone has paid when they haven't? Not very useful at all.
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.CAMZKY.
(@CeeTeeTeePee) reported
@O2 hi, can you please help me with the new sim only contract that i just purchased, i have enclosed a pac code from an OLD number but the number isnt activated yet
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abbie ✨
(@abbie_bfc) reported
@O2 why is your internet so bad and why is your customer service even worse!?
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Kelly 🍑
(@ChallisDesigns) reported
@O2 @MissClarePear Same thing is happening to me and I’m waiting on some important family news today. My signal and data are completely unusable