O2 Outage Report in Paddington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: London, Harringay, Hackney, City of London, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster, Waltham Forest, Thornton Heath, Esher, Kensington, Worcester Park and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| Hackney |
Phone | |
| City of London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Sarah Taylor
(@sjetaylor) reported
from
Loughton, England
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Mathers
(@HannahMatha) reported
@O2 why does your support number from chat say 24 hours? It’s not!
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kathryn johnston
(@kathrynjohnston) reported
@O2 Since yesterday I've been trying to get through. Can't make outgoing calls or texts, have no landline, app doesn't work and can't get help through virtual assistant. Service is appalling. Can you direct me to another means of urgent contact? I am also complaining to @Ofcom.
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Paul Hulse
(@paulpresenteruk) reported
Absolutely astonishing how I’ve been messed around with my upgrade from @O2 with hardly any forward assistance! New handset was out for delivery with @DPDUK a few days ago without attempt of delivery it’s now on its way back to O2! No update etc! Very poor service indeed!
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Trudi Stevens
(@Trudistevens) reported
@O2 please can you help?! I moved to Japan last year - I was told if I make a phone call to UK every 6 months my number will be protected - all had been great until this month - I cannot make any calls to UK? I am on PAYG & have enough balance
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Scott Burgess
(@ScottDBurg) reported
@O2 I get a 500 error of multiple devices when I try and login, after the screen it asks me which account (I am named delegate for someone). Same is true either via username and password or via a link and OTP through the phone. Please can you DM me to sort out.
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Danielle Bayes | Content Undifficulted
(@DanielleBayes) reported
@OneVoiceMarket @O2 Right?! It is SO frustrating getting a different promise each time we call, for none of them to be delivered. They’re horrendously bad and now he has this debt hanging over him.
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Dr James Dyer
(@luckycynic) reported
If you're finding life too easy, may want to order your Xmas presents online from @O2. There's a good chance they'll **** delivery so you don't get your item; then you can spend hours on the phone arranging a refund, which will take 7 to 10 working days. #XMAS2025 #Shopping
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Sajad Hussain
(@mustafa1060913) reported
@O2 you have an obligation to tell customers the truth , if you fail to do this it is therefore your responsibility to make it right . This is what effective customer service should be . I'm still waiting for you to make it right for me
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Nasrudin Hussein
(@nasrudin900) reported
@O2 just arrived abroad and the o2 sim isn't working. I'm in Europe so I'm surprised it's not working.
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Vince McGonagle 🇬🇧
(@vincemcgonagle) reported
@O2 I’ve never been so stressed talking to a customer service advisor, surely you would need some customer skill and I’ve had to repeat myself 5 times to get them to understand, time to find another mobile provider .