O2

O2 Outage Report in Paddington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddington, Greater London, England 12/09/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Fulham, Hayes, Islington, Hackney, Hounslow, City of London, Waltham Cross, Surbiton, Croydon, Ilford, Hammersmith, Wembley and Poplar.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomFulham Phone
United KingdomHayes Internet
United KingdomIslington Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rykowski76 ryanm (@rykowski76) reported

    @O2 No point half your tickets are on re sale platforms being sold for a profit I didn’t see any issues with the #three pre sale !!!!!

  • andy_lumb1 Andrew Lumb (@andy_lumb1) reported

    @O2 @peterkay_co_uk Absolute disgrace. I’ve been trying to get access for over 9 hours; been accepted in 6 times and thrown out. Now you let me the allocation has all gone. How can you call this a PRIORITY service.

  • KWiblin Katy wiblin (@KWiblin) reported

    @O2 Didn’t even manage to get on the app tried all day worst app ever

  • jamiegrant86 Jamie Grant (@jamiegrant86) reported

    @peterkay_co_uk Tried over 8 hours to access the @o2 priority page today, never managed to get on!!. After having tickets secured for the previous tour which was cancelled (cant be helped) I feel so aggrieved that nothing was in place for people who had previous tour tickets as a priority. 🤬

  • SueWoodgate2 Sue Woodgate (@SueWoodgate2) reported

    @O2 Been trying to login on O2 priority since before 9.30. I really can't understand how the pre-sale is sold out when the website has been down since 9.30am. Who has managed to get these tickets?

  • Chezzieh70 Cheryl Holbrook (@Chezzieh70) reported

    @O2 How have you sold out my priority app and on the website has been unavailable ALL DAY even now it still says the website is having problems So definitely something not right

  • theleylands leylo (@theleylands) reported

    @O2 Absymal customer service from the worst telecoms company in the UK. Can’t wait to leave your crappy service as soon as I can. Not some much o2 more like no 2. You’ve let so many people down today and your response has been pathetic.

  • petersalt360 Peter (@petersalt360) reported

    @O2 Who the hell have you sold the tickets to? The priority app and 02 website has been down all day (and still is) you lying crooks.

  • DavidGarland1 David Garland (@DavidGarland1) reported

    @OrryMain74 @O2 Not a single ticket. Site is still down. Not sure how all these other people got tickets when they didn’t go on sale until 10am and it went down before then???

  • chriscooperav Chris Cooper (@chriscooperav) reported

    @O2 your service is pathetic these days. Can’t wait to be out of contract. I had better service circa 08/09. Charlatans.