O2 Outage Report in Paddington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Hackney, Kensington, Croydon, City of London, Poplar, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Phone | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Kensington |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Bytheway
(@eema1980) reported
@midgetjem @TicketmasterUK @O2 I have tried too, the site is horrendous and kept freezing and logging me out, I was fuming. My poor Mum is 74 and can’t stand, I don’t believe all seats sold out during priority window 🙄
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kjs73
(@karenjs73) reported
@james_jevons @O2 OMG. Spent over 40 mins to be told I had to pay early termination charges. Refused that and was left on hold for an age, came back and told I would be disconnected straight away. Absolutely horrendous customer service. Only cemented the fact I will be leaving. What a disgrace!
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Transyhumiliator
(@transannoyer) reported
@O2 So just bought an O2 rolling sim, been with you clowns for one day and I have no signal, didn't get the 30gb data as promised with the deal, got **** all data and now I'm told you don't allow wifi calling with sim only deals. I'll now have to leave O2 after just one day.
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🚴🏼♂️
(@LDNtoBrighton) reported
Dear @virginmedia Your customer service person, name not taken, was an absolute credit to you. Wanted to moan about @O2 taking the urine, but steered me down a better route and helped me save money. Thank you, what ever she is paid it is not enough.
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Jayden
(@WildJyy) reported
@O2 @AXS_UK @TheO2 when you go to enter a waiting room for Westlife at the O2, it takes you to the generic AXS site. Think there's issues on your end.
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Edison Malick🇹🇹
(@EdisonMalick) reported
@MartinSLewis Dear @O2 I will under any circumstances be paying above what my contract says. I will personally go to a store & it’ll be a problem just so you know in advance. Kind Regards
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recrudescence! 😱(look it up!)
(@Lynbodegas) reported
@MartinSLewis @O2 has never kept their contract in Guildford. Walk outside my door, no network. They even gave me £50 after admitting there is no 5G in Guildford-they have constantly lied to their customers!!
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Lauren 🖤
(@laaur3nxox) reported
@O2 hello, i have received an email advising i am eligible to cancel my airtime plan early. can you please advise how i go about this thanks.
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𖤐Seany𖤐
(@SeanXO87) reported
@TimMorriss4 @O2 Cancel the contract and switch networks if you can! They’re raising their prices again by £2.50!!!
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DinosaurDagger
(@DinosaurDaggers) reported
Leaving @o2 , terrible company, and since I went sim only my data use has magically gone up and my service has gone down.