O2

O2 Outage Report in Paddington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddington, Greater London, England 11/19/2025 21:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, Southall, London, Merton, Hammersmith, Ealing, Hayes, Hackney, Epsom, Barnet, Orpington, Croydon, Feltham, Southwark and Walton-on-Thames.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomSouthall Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • Nicolanoodle Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • NorthernlyExpo Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • bedefeltham Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GregPaul10 Greg Paul (@GregPaul10) reported

    @the_pieface @O2 is rubbish in a busy area. Football match for example, can’t use anything on it. Very poor. My work phone is @VodafoneUK and never had an issue there!

  • euphrosene Euphrosene Labon aka Wise El (@euphrosene) reported

    @O2 used to be a great service. Now all I get is an annoying sales bot. I cannot top up. I cannot log in. Code sent to my phone but told my phone is not associated with this account! Hanging on for 'sales adviser' but they knock off at 9. I am wilting.

  • Furbz_85 Adam (@Furbz_85) reported

    Found a place where signal for @O2 sucks. Blackpool. 2021 and can't even get 4G to work here.

  • SameerP80638234 Sameer Pawar (@SameerP80638234) reported

    @O2 If I buy O2 refresh monthly plan with device plan and cancel only monthly plan, do I need to give 30 days notice even if I cancel within first 14 days? Device was paid off fully.

  • SimoneLMartin Simone (@SimoneLMartin) reported

    Hi @O2 i’m trying to redeem the £20 off half term activities code on Priority for the Virgin Activity Days but when I try and checkout it’s telling me the code has already been used. Can you help?👀

  • WelcommComms Welcomm Comms Ltd (@WelcommComms) reported

    Recent research from @O2 has revealed that 𝟴𝟴% of UK data breaches are caused by human error!​ To help #SMBs stay secure whilst #WorkingRemotely, #O2 have prepared a new guide explaining the risks of going mobile WITHOUT the right security in place.​ Download a free copy 👇

  • mrandrewdickson Andrew Dickson (@mrandrewdickson) reported

    I should add it's often not in the centre of London that I lose reception, so no big concrete buildings getting in the way. Sounds like a capacity issue so if @O2 could maybe look at ways of improving their service on that front please that would be great!

  • UKWasimPerviz Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @O2 can I move from my current network to 02 and keep the same number? Also please follow me

  • rebeccamoule_ becks (@rebeccamoule_) reported

    hi @O2 i’ve been locked out of my o2 because i can’t remember my password. can you help?

  • Stevie_Johnason Stephen Johnson (@Stevie_Johnason) reported

    RT mrandrewdickson "I should add it's often not in the centre of London that I lose reception, so no big concrete buildings getting in the way. Sounds like a capacity issue so if @O2 could maybe look at ways of improving their service on that front please that would be great!"