O2 Outage Report in Paddington, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Paddington, Greater London, England
The most recent O2 outage reports came from the following cities: Chigwell, Newham, City of Westminster, London, Waltham Forest, Thornton Heath, Hackney, Harringay, Esher, Kensington, Worcester Park, Southwark, City of London, Wandsworth and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Chigwell |
Internet | |
| Newham |
Phone | |
| City of Westminster |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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themanfromdelmonte83
(@Mark_Jarvis83) reported
Hello @O2 my mobile data is very slow and has been the past 2 days, I’ve reset my iPhone XR a couple of times and still no luck, I performed a diagnostic test on the device and that isn’t the issue, it’s the network.
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PresidentElectWaaaay
(@PWaaaay) reported
@baronesspawsey @O2 My sister is having the same issue in Surrey. She can't get reception in the house and has to wander down the road.
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Emilce Sandra Rees
(@EmilceRees) reported
@O2 because of this Register failed ****, you are not even allowing me to go to the "community" and see if someone there can help me. I keep inputting my mobile number and it is not receiving your links. And your chat people are useless. The phone is "on".
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Nicola
(@xNickerNockersx) reported
@O2 i am having major issues, your customer services team are telling me your systems are down call back in 24 hours, which i have been told twice in 48 hours. I am disabled and i have seizures i am waiting for an extremely important phone and i haven't had any network for 3 days
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Fiona Vandermeer (McLeod-Jones)
(@VandermeerFiona) reported
@O2 Been jumping through hoops all day to try and actually speak to someone at o2. With the automated system apparently that is not a possibility. Live chat was unable to help. Anybody?
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njc
(@Frogshower) reported
@O2 Hi thank you for that. It was just a strange anomaly. Have had it happen before. I send a text and it doesn't reach the recipient for a couple of days, which can be a problem if you think the person has got the text when in fact they don't. Lo.l
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Colin Jackson
(@wacko_50) reported
@O2 Thanks for replying. Just too expensive I’m afraid. Absolutely no issues with the service received over 15 years but difficult to justify staying with you in terms of contract or sim only costs.
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Louisa
(@baronesspawsey) reported
@PWaaaay @O2 Well according to o2 a mast isn’t working in my area, and that is what causing the issues but as soon as I go outside it’s fine
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Adam Baker
(@Adam_baker1490) reported
@O2 really getting pissed of with your service now ! Advisors lying about upgrades, pay bills then cut off service al together the next day. It’s shocking service !
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Adam Baker
(@Adam_baker1490) reported
@O2 45 minutes on hold ******* this service is getting worse and worse sort it out !