O2

O2 Outage Report in Paddington, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddington, Greater London, England 01/12/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Ealing, City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham and Hayes.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomSouthwark Phone
United KingdomEaling Phone
United KingdomCroydon Phone
United KingdomCroydon Phone
United KingdomCity of Westminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AminaSBegum Amina Begum (@AminaSBegum) reported

    @O2 keeps getting emails that a balance is due but in fact he is due money from o2. None of these agents are understanding what is happening & wants it to be resolved ASAP & issue a complaint due to this mess via the Ombundsman as it seems like O2 are trying to take his money!

  • PuffinCottages Puffin Cottages (@PuffinCottages) reported

    @O2 Hello - call forwarding will not work on either of my mobiles (mine or my wife’s)….. iPhone say it’s a carrier issue. Can you help please?

  • RichMoors Rich Moors (@RichMoors) reported

    @O2 is your service down in Ireland as I have just landed and my phone won’t connect (luckily the airport has WiFi)

  • drewsnx Drew White (@drewsnx) reported

    @O2 So it's only the broadband I want to change. The O2 Shop guy told me that as a VM customer I need to talk to them, while Virgin Media told they don't do 5G broadband. This is most bizarre example of a partnership when I am already a customer of both but can't get an answer.

  • viranrpatel Viran Patel (@viranrpatel) reported

    @O2 my o2 Esim has no service and I’m currently abroad, I tried to contact your customer services on the myo2 app but all your agents are busy! Please help

  • AminaSBegum Amina Begum (@AminaSBegum) reported

    @O2 @O2 he would rather talk to someone on the phone instead back and forth via message. He doesn’t want to talk to the agents you get when you call customer service as he is talking to them now BUT he wants to talk to their supervisor who can actually make decisions

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • Tammy_kennedy25 Tammy Kennedy (@Tammy_kennedy25) reported

    @TicketmasterCS got @LittleMix tickets for @o2 download the app but no tickets are showing!! Can u plz help

  • MumblerJamie James H (@MumblerJamie) reported

    @O2 I got through shortly after the tweet, but I also need to cancel the current contract so the new one can start. However, the guy I spoke said the old number I was trying to transfer over and replace the temporary one with was already connected to my account.

  • tacjets Aaron (@tacjets) reported

    @O2 Seen other tweets on your feed this morning. Suddenly last 2hrs Roaming in France has stopped working - no service for either my or partners 02 phones. Been fine roaming with 4G signal last 3 days just last 2 hrs stopped working. We have restarted phones multiple times....