O2 Outage Report in Hamilton, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hamilton, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (21%)
-
Total Blackout (12%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Hamilton, South Lanarkshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Motherwell and Bellshill.
City | Problem Type | Report Time |
---|---|---|
Phone | ||
Wi-fi | ||
Internet | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hamilton, Scotland
Latest outage, problems and issue reports in Hamilton and nearby locations:
-
graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
-
Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland
Hello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
-
Rachael S (@RachaelS16) reported from Strathaven, Scotland
@O2 I need help with two phones saying SIM not provisioned and can't find live chat on 02 app
-
Christopher (@MrShortFry) reported from Glasgow, Scotland
@O2 network issues test
-
Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
-
Maryjane (@maryjane_sings) reported from Glasgow, Scotland
@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
-
Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
-
Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?
-
Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland
@O2 I sent more details in DM. Kindly can you please help as my services still not resumed.
-
graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
-
Gary Weldon (@UbuntuBhoy) reported from Glasgow, Scotland
Trying to switch a number from an @O2 account to a new @O2 account in my daughter's name is proving impossible. Have the PAC so you would imagine it would be straightforward, but no, it's seems transferring within the network makes things harder. 3 days on and nothing.
-
Theresa McG 🏴🍀🏴🍀 (@TheresaMcG19) reported from Glasgow, Scotland
@RobertJonesCFC @O2 Mine was defo them but if not sure hang up. They usually follow it up with a text confirming it is them
-
GreenImp 3.5% 🏴🏳️🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
-
Andrew (@AMontguire) reported from Glasgow, Scotland
@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
-
Gayle Fitzpatrick (@gaylem1978) reported from Glasgow, Scotland
@drewsy92 That’s very disappointing such a large network giving you such poor service for the money you’re paying monthly honey x. What can you do to assist @O2 ? It’s certainly giving me food for thought as I’m thinking of getting a new mobile contract over next few months!
-
Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
-
Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith (@kd84afc) reported
@JAYBEE1KENOBI @StopFundingHate @O2 So you can’t provide me with an example of Andrew Neil being bigoted or hateful? Fact is, you won’t cancel 02. You’re just jumping on the bandwagon
-
Sean Macey (@seanmacey) reported
@BadgerFarr @O2 Exactly the same situation. Phone delivered for recycling last Thursday, email received telling me to post them the phone! Spoke to operator today who said that the phone hadn't been logged as received. May have to wait 14 days from delivery to payment not 3-5 as they say #Poor
-
Bex ♍︎ (@_beckysquelch) reported
@O2 I’ve been trying to use the O2 app to send a query but can’t get through to anyone, is there someone who is able to help me understand why I am being declined for a new contract?
-
Matthew Welbourn (@MatWelbourn) reported
@O2 Is there a problem with the MyO2 app and website, I can’t get access to either upgrade or change tariff pages.
-
FixUpLookSharp (@FixLook) reported
@JAYBEE1KENOBI @StopFundingHate @O2 John, sweetheart, your asking to have a proper grown up conversation, whilst simultaneously believing that O2 give a **** about you and a couple of censorious fascists leaving their business? You're too funny.
-
john bennett 💙🇪🇺🏴 #RejoinEU (@JAYBEE1KENOBI) reported
@kd84afc @StopFundingHate @O2 We seem to be at cross-purposes. O2 provide me with a service in return for money. If I don't like what they do with that money it is within my rights to take steps to find somebody else to provide that service.
-
Andrew💛💙 (@leeds_carajo87) reported
@O2 my camera has gone on my phone just appears black and can't press anything tried resetting, restarting leaving off for a while this is already my 2nd one of this handset can you help please?
-
cezabelle (@Cezabelle) reported
@O2 hello, got my new phone today... you're meant to be sending me a code to verify my identity but it hasn't come through? Tried about 5 times now. Can you help please?
-
Kim Horton (@HortonCitizen) reported
Got to be said that @Apple and @O2 are quite awful at sorting out my broken phone insurance claim. They passed the buck in all six times to each other today and not even begun to even sort issue...I pay insurance for what? No replacement phone and have to buy a new one #fuming
-
Jeannine Lord (@Book_Nut25) reported
@O2 I am trying to pay off my device plan, which I can only do on the phone but I can’t get through to a person. What the hell is going on? Please help!