O2 Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G5 and G2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Coatbridge, Glasgow, Cumbernauld and Motherwell.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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sharonm (@Shazzermc94) reported from Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
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Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jen (@Jen_NH) reported
@O2 DM’d you days ago and you have not replied, as usual terrible service from o2..
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CatherineG2009 (she/her) 🦓🦓 (@CatherineG2009) reported
@O2 Spend more time sorting your signal issues out!!
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Nicola Maddox (@NicolaMaddox6) reported
@O2 so here I am, a week later, no sign of my refund, no sign that I’ll ever be able to speak to anyone who might be able to help.
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Dave Henry (@djmhenry) reported
@O2 somehow you've made your customer service even worse! I'm stuck in new zealand with a locked phone and a code that doesn't work. And your customer service keep giving me half answers, and then saying I need to recontact you during work hours!
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Nicola Maddox (@NicolaMaddox6) reported
@O2 O2: The never ending refund saga.
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Elisa (@elisaescapes) reported
@O2 I am switching from 02 PAYG to Pay Monthly and I want to keep my old phone number. The online form to make the request keeps giving me an error when I try to save and submit the request. Is this something you can help me with?
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David (@David77353500) reported
@O2 why do you have such poor customer service? I need my PAC code and can't get it. I have been on 2 separate long calls and have been hung up on.
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John Williams (@Wil64314749John) reported
@znk00093 @O2 I lost my traveling but when I came across Xavier_craks001 on Instagram I gain access back to my account HE'S SERVICE IS 💯 SECURED AND SAVE.
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Will Nicholls (@WRNicholls) reported
@O2 Another day of no service. Despite promises it would be back.
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Isaac Thompson (@isaac_t_6) reported
@djmhenry @O2 They give users a lot of runaround on issues like this, you can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine