O2 Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G71, G1, G40, G5 and G32.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Airdrie, Hamilton, High Blantyre, Paisley and Stepps.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
-
Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
-
Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
-
Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
-
sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
-
Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
-
Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
-
Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
-
Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Tyler Chapman
(@TheTyChapman) reported
@O2 why is your connection so bad in the Scarborough area! Ive been with you for possibly 10 years, but service is rubbish! Doesnt work in my house unless connected to WI-FI and at work its ultra slow! Temped to move services
-
SB
(@SB_londonxo) reported
@O2 hello my data was down yesterday and I’m not entirely sure why as my bill had been paid for the month. I went the whole day without internet.
-
Imad Ahmed
(@imaduahmed1) reported
@O2 please stay away from this provider. First time in 10-12 years took an upgrade and already experiencing the bad service. Failing to replace my phone to like for like standard.
-
Hathor
(@Hathor32563459) reported
@O2 staff wander off whilst speaking to people. How rude, and unprofessional O2 are!
-
Basquildol 💙
(@basquildol) reported
@O2 my Hubble has been in live chat and mid response your person has disappeared no activity now since 12.11 and it’s now 12.36 do we hang up and start again or what? Thanks
-
Karen Gervers
(@GerversKaren) reported
Diabolical service, 6+ weeks & counting to sort out a simple issue. Failure to call back, many hours on hold. @dmvcomms as your @O2 business partner is severely damaging your reputation. #ShameOnYou
-
Imad Ahmed
(@imaduahmed1) reported
@O2 extremely disappointed with repair service. Received a replacement phone, different from the phone I had and now you are refusing to replace with like for like. I want my phone back and that too is being refused.
-
Mrs Simmo
(@vikkigregory) reported
Absolutely disgusting how my husband has been treated by @O2 he has rang everyday for 2 weeks even been in to the local store to get help with his account,no one is helping or can help or ringing back! He’s paid his bill twice over the month and been cut off #awfulcustomerservice
-
Mark Griffin
(@griff1m) reported
Dissapointed that @O2 will not honour their 50% off a Samsung Galaxy tab S7 plus keyboard case without me returning the ~£900 tablet and reordering again after a system issue with my original order. Surely I shouldn't have to cancel my contract to make this happen.
-
Diane Govia
(@DGovia) reported
@O2 Brentcross store. Customer service very rude. I have a voucher to use. Was told store closes at 6.30pm arrived at 6.10pm and shutters were down. The voucher is given to ensure O2 customers visit the store. However customer service was very poor.