O2 Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G5, G22, G31 and G3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Motherwell, Paisley, Airdrie, Johnstone and Erskine.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Phone | |
Glasgow | Internet | |
Glasgow | Phone | |
Motherwell | Total Blackout | |
Motherwell | Phone | |
Glasgow | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Nicola Mulholland
(@nicmul84) reported
from
Renfrew, Scotland
Anyone else’s @O2 signal been terrible for weeks😤
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Gazray 👻
(@Gazray) reported
from
Glasgow, Scotland
@O2 why is your signal truly utterly diabolical
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
@o2 doing some testing as I’m looking at joining your network. In the postcode PA1 2AB - 4G signal but no data through put to network. Can you check this issue and if there is a resolution?
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@officialgarymc @O2 I'm off as soon as this is over. Worst network performance I've ever seen, and I mean all over Lanarkshire and Glasgow.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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BiggestNizzy
(@BiggestNizzy) reported
from
Glasgow, Scotland
@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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ItsNotSoBaddd
(@ItsNotSoBaddd) reported
from
Barrhead, Scotland
@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Jane Chittick💙
(@JaneChittick) reported
from
Glasgow, Scotland
Anyone else on @O2 have no service?
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Melissa Gillen - Wellbeing Coach
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@lannygillen @O2 @O2 disgraceful customer service
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Alison Hardie
(@AlisonIHardie) reported
from
Kirkintilloch, Scotland
@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Quantum Skyline
(@QuantumSkyline) reported
from
Coatbridge, Scotland
@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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Stevo - FlawlessStevo TL50
(@FlawlessStevo_) reported
from
Clydebank, Scotland
@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
Hamilton, Scotland
@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Cheryl Mckenzie
(@Cheryl_x) reported
from
Clydebank, Scotland
The @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ged Jones
(@ged20d) reported
@o2 absolutely bobbins network! Infact its probably the only network provider who have gone backwards in the last 13years. #JOKE!! 🤬🤬🤬 Cant wait to get back to a network with a decent infrastructure @EE @BT
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Priya Samuel
(@PriyaSamuel1) reported
Hello @O2 I called two weeks ago with issues relating to the Priority app not working. The customer assistant had the same problem. I still cannot access the app. Any advice or updates please?
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Jon Raine
(@jonnyraine) reported
@1daynearer @O2 Hi this is O2 customer services, thanks for your message. could you just clarify whether you’ve in fact upgraded your phone or yourself? I’m just wondering if the problem is that you’ve stuck the new SIM card in your ear?
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Lisa Sheppard Business Mentor
(@LSheppardMentor) reported
@O2 i have been trying all day to complete an order both online & over the phone, sometimes i can only get to the 2nd stage, others both online & over the phone it is coming up error on the final checkout. is your system having problems?
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KellyMarie Carragher
(@KellyMarieC86) reported
@O2 very angry 3 days of trying to cancel an upgrade to be told i cant as YOUR SYSTEM has taken the order too far even though you have no stock and the phone doesnt actually get released till 11th so i have to wait for a consignment number that could take 3weeks to receive 🤬🤬🤬
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Cinthia Stocco
(@CinthiaLondon) reported
@O2 customer service going down to drain. I'm this company customer over 17 years and I'm paying 5 lines ,today I ordered something online , their took the money and after sent me message saying , something went wrong , but my money gone
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Tracey S
(@tracey6167) reported
Yet another 90 minutes on the phone to @O2, funny how they never take into account how long you've been a loyal customer, hope it costs you thousands to mend your roof & I hope you've lost so much business, terrible customer service from this company.
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Lucy
(@LKathryncooper) reported
@LukePentecost94 @O2 I'm having the same issue! Waiting on a credit check or something but it's been days
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Pete
(@petebeckett1) reported
@O2 your customer service is absolutely shocking. Its take me 2 hours to give me a £25 credit despite charging me the full billed amount for a device that's already paid off last month, expecting me to pay it this month when it shouldn't be the case. No complaint was logged
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977
(@saajvp) reported
44 minutes and counting just to change a number on a sim card. Poor customer experience from you @O2