O2 Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G61, G1 and G20.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (31%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Erskine |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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☾*:･нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi can you please check my network coverage in the G31 1SU postcode can't seem to get a signal n network thanks
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Franco Carroll #RDCSC #ROHCSC
(@franco_carroll1) reported
from
Larkhall, Scotland
@O2 still nothing from you regarding my wife’s lost fone (3 weeks now) & still ringing out on helpline (Over 30 mins then cuts out) this is beyond shoddy for a network provider..we only need verified proof that her fone/SIM card were blocked!!!!
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴
(@Mad_Scots_Wench) reported
from
Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Earl Dawkins
(@Earl_67) reported
@O2 I have never had a problem with 02 until today and I am fuming. They’re making their problem my problem and it will impact my credit rating negatively. I’ve changed my billing date and I have since been billed pro rata only to start being harassed since this morning
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Elise
(@elise_john85) reported
@O2 I don’t have Wifi calling I don’t think. No the O2 network is shockingly bad, neither 3G or 4G allow me to make a proper phone call. Nothing I’ve tried has made a difference so I basically can’t use it for phone calls whilst at home
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Bretwalda 🏴
(@TheCrunch92) reported
@EnglandRugby @autumnnations @O2 Furbank and Malins aside (they must be great on their knees Eddie you ***** dog), good squad. Where's Chessum though? I understand no Marchant, he's awful for England, but Chessum should be in there.
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Robert Smith
(@bobbyiscreative) reported
@O2 I have been waiting since 5th October for @02 to refund my deposit of £220. Pathetic customer service @02 awful way to treat customers, no call back communication.
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gilbert green
(@GilbertGreen64) reported
@EnglandRugby @autumnnations @O2 And how many of those were broken be Eddie himself ?
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Steve Attwood
(@SteveAttw00d) reported
from
Ampthill, England
@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Tom
(@TomElliotW) reported
@EnglandRugby @autumnnations @O2 Great to see Murley in the squad, he has been unreal. Ollie Lawrence and Joe Marchant have been absolutely robbed by not being included. Never thought I'd say this, but drop Sam Simmonds. He won't be available for the world cup next year so give someone else a shot.
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Martin Bradshaw
(@BradshawCymru) reported
Not had any internet at home for 4 days, so I’m trying to rely on my @O2 network. But I’ve realised how bad the network is in my area. It’s time to say goodbye 👋🏼
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Samuel George
(@SamuelGeorge96) reported
@O2 From what I can remember as it was a while ago when I first got the tariff, it was via a link provided to me in store with a code. At the time it said it had worked but looking at my bills it’s never seem to have been added.
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DavieB 🏴🇪🇺
(@davieb719) reported
So @O2 have got to be the worst company I’ve ever been a customer with, their customer service is non-existent. #PoorService #SayNoToO2