O2 Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G61, G1 and G20.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Hamilton and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Erskine |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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#letthemusicplay💙
(@angelickf) reported
from
Cumbernauld, Scotland
@O2 code for daily draw not working 😭
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Pedro Casterville
(@takeyermoney) reported
from
Johnstone, Scotland
@o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DomZRoss
(@DomZRoss) reported
@O2 is the replacement SIM I've received (sent to an address I have lived at for nearly 20 yrs?) Due to your network upgrade legit?
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Barcabird
(@Barcabird1) reported
@O2 can anyone advise how to cancel Amazon Prime. I got 6 months free but now Im paying £5.99 month for something I don't use. Thanks
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̵̛̛҉̵̛̛̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̳̿̿̿̿̿̿̿̿̿̿̿̿̿̿̿̿̿̿̿̿҉̳
(@KalVe1n) reported
@Shesnotamuggle @O2 My bad
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🏴 undeadbydawn 🇪🇺
(@undeadbydawn) reported
Shout out to @O2 who just sorted out a deeply frustrating billing issue with zero fuss. Top class customer service.
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Hooper Hart
(@sadpandaprints) reported
@O2 is there something wrong with your website today? It won't allow me to sign in using my details and won't recognise my phone number even though it has texted me a code to sign in with
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Laura D'Asta
(@LallyDas) reported
@O2 no mobile connection indoor and outdoor, can’t make what’s app video and voice calls. Outdoor I couldn’t even text on normal messaging. No 4G, 3G, 2G signal. I’ve tried what you advise. Nothing. Pls do not simply say the area is very busy.
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Ally_Lou
(@Ally_Lou_) reported
@O2 Not on @o2. There are far better networks, cheaper and good customer service.
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Barcabird
(@Barcabird1) reported
@O2 I have tried several times. It never offers the option to Manage it
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hayley
(@_OceanAvenu3) reported
@O2 please help, my dad has got a new phone and it says sim not provisioned how do we fix this, he has set up a new contract and hasn’t got his old sim as he lost his old phone
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R
(@xrlvx) reported
After confirming the correct email address on the phone - check your recordings - but the email address the information has been sent to is incorrect! Calling customer services and they’re saying they can’t help me or correct it. Absolute joke @O2 - GDPR at its finest