O2 Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G71, G78, G32 and G1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Alison Hardie
(@AlisonIHardie) reported
from
Kirkintilloch, Scotland
@simonhouston68 @O2 I reckon u need to get them to accept your messages are a complaint, insist they treat it as one and then ask them when they 'started the clock' in terms of issuing you with a deadlock letter. Get that and then take it to Ofcom. Sounds utterly ridiculous to credit you, not repay!
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Kelly Cook 🌈❤🏃♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
Hamilton, Scotland
@O2 Hi can you help me got a new contract but would like to keep my current number which i have from you
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
High Blantyre, Scotland
Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Taylor Young
(@TaylorYoungTY) reported
from
Stepps, Scotland
@O2 Paused it? What do you mean? What if the issue isn't resolved by midnight?
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Jane Chittick💙
(@JaneChittick) reported
from
Glasgow, Scotland
Anyone else on @O2 have no service?
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
High Blantyre, Scotland
Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@sumazonSW @O2 That's not a bad idea, amazon can deliver a printed t shirt on Monday, Tuesday I'll be in an o2 shop in Glasgow
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Melissa Gillen - Wellbeing Coach 🏴
(@Mel_Gillen22) reported
from
Glasgow, Scotland
@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
High Blantyre, Scotland
Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
-
Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧
(@zippy30) reported
from
High Blantyre, Scotland
Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
-
ItsNotSoBaddd
(@ItsNotSoBaddd) reported
from
Barrhead, Scotland
@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
So @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago
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Ray McCreath 💙💛
(@raymccreath) reported
from
Hamilton, Scotland
@o2 absolutely shocking customer service... overcharged on bill by nearly £1800 and been trying to get money back. O2 have admitted error but to date have been unable to get refund. Another 45 mins on phone today and still cannot tell me when money is coming back.
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Cheryl Mckenzie
(@Cheryl_x) reported
from
Clydebank, Scotland
The @O2 Priority app crashing before 10am was never a good sign for Beyoncé tickets 🥴🥴🥴 what a disaster!
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BiggestNizzy
(@BiggestNizzy) reported
from
Glasgow, Scotland
@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tw: laziness
(@leftforbed) reported
@O2 hi, my friend wasn't able to redeem his quarter pounder, but I have got mine without problems (in the same restaurant) I'm wondering why that's happened?
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kerrie
(@NeverEverLearn) reported
@O2 It’s showing signal but no E, 3G or 4g next to it no one is answering phones or chat option on app anyway you can look?
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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Patricia Gooden
(@Patricia9875211) reported
@O2 I don't want to view itemised bills I need to talk to someone and not have the call cut off after I spent 40 mins a time waiting in a queue..terrible service
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Rajinder Gupta
(@rajgupta292611) reported
@O2 I bought two products on 2/12/21. Yesterday received email that your products are ready to be pick. When I went there there is just leaflet in Courier. I called customer care he said that I collected the order. Then he rang o2 store he confirmed it’s leaflet. Still no deliver
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Lauren Brady
(@LaurenB07301081) reported
@O2 Done all these steps and told the customer services this. They said ‘just wait for it to work’… Not ideal when I’m reliant on my phone for my job!
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IAACCTV Limited
(@iaacctvuk) reported
@O2 don’t bother sending McDonald’s codes out. Internal error at Mcds #greatbridge and was told not valid when scanned. Said I had 25 minutes to use. Leon the staff member. Absolute shower of ****
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jade
(@CHECKEREDLESTER) reported
@o2 @McDonaldsUK tried to use the mcdonald’s code on the screens and it worked so went through to pay but it didn’t deduct price of the quarter pounder with cheese so cancelled the transaction, tried again and now says my voucher has been redeemed :( help
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Lee Markham
(@leermarkham) reported
@StaceDeRoeper @O2 Probably get more luck carving my complaint into a cave wall to be honest.
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Onlyslightlybiased
(@onlyslightlybsd) reported
@aldideathqueue @O2 they'll probably spend a week trying to bother answering, assuming that you have moved your number from a different network to o2, you'll have a temporary number until at some point tomorrow when your old sim will lose signal, then restart your phone wnd5your number will appear