O2 outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Glasgow, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 1 month ago |
|
Glasgow
|
Internet | 2 months ago |
|
Glasgow
|
Phone | 2 months ago |
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Glasgow
|
Phone | 2 months ago |
|
Bellshill
|
Phone | 2 months ago |
|
Airdrie
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland@O2 how do I cancel Disney+ payment?
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland@O2 the service is rubbish how do I go about cancelling the contract
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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BiggestNizzy (@BiggestNizzy) reported from Glasgow, Scotland@O2 5G is garbage, whenever my phone picks up a 5G signal (normally in Glasgow) the performance drops like a stone!
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sharonm (@Shazzermc94) reported from Glasgow, ScotlandBeen on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Johnny Main (@ajohnmain) reported from East Kilbride, Scotland@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, ScotlandHello @O2 I lost my network after porting my old number to O2, my old school m not working, O2 sum (also eSim) not working. Can you please urgently help?
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Franco Carroll #RDCSC #ROHCSC (@franco_carroll1) reported from Larkhall, Scotland@O2 still nothing from you regarding my wife’s lost fone (3 weeks now) & still ringing out on helpline (Over 30 mins then cuts out) this is beyond shoddy for a network provider..we only need verified proof that her fone/SIM card were blocked!!!!
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Per Hammer (@perhammer) reported from Glasgow, Scotland@O2 Had to call 202 in the end, but they sorted it straight away. Sadly it seems it’s a well known problem: tariff upgrade gets a default data bolt-on, not the iPhone flavour, causing VVM to fail. Adding the iPhone bolt-on fixes it almost instantly. Sorted now, until next time.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Thomas Allan (@Tamus1314) reported from Glasgow, ScotlandBeen on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland@lannygillen @O2 @O2 disgraceful customer service
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Noel Tait 🎄🎅🏼 (@NelllyTait) reported from Glasgow, ScotlandGenuinely @O2 are the worst customer service company in the UK. Cannot wait to join another service and never hear take that on hold ever again 🤢
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus People choose not to follow you because you are a shite company & one of the worst mobile providers in the UK. Now **** off & sort out this **** show of a company before we all leave & you end up with no customers!
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Jamie Roberts (@jroberts1981) reported@SteveJoyce14 @O2 @TheGillsFC I'm on O2 and the signal in Gillingham is shocking
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Sir. Qwob (@Qwobles) reported@O2 can you double check my order has went through please when I sign in there’s nothing there
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mo (@slomoassassin) reported@O2 maybe you should hire more staff that can answer the phones for customer service
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COMIC STRIP GAMER (@FangtasiaT) reported@o2 A company i had a phone #contract with for 16 yrs. Then when it was time to change my contract #loyalty meant nothing. I was offered a worse phone for the same tarrif. I explained I was long term customer doesnt that matter. The guy shrugged his shoulders. I went to a rival
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West Country Gills (@GillsCountry) reported@SteveJoyce14 @O2 Generally there are issues with signal when there are large crowds of people gathering so close to each other I take it as a given that that's the case with music festivals, sports grounds etc so don't expect it when I'm in/around them
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Tisnov (@Eva250178) reported@O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?
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Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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XDragoNaaK (@QDragoNaaK) reported@SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there
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Steve Joyce (@SteveJoyce14) reported@GillsCountry @O2 Which is all very well but doesn't explain why we normally get signal (sometimes intermittently) and can use data but this Saturday we got absolutely nothing 😳