O2 Outage Report in Glasgow, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Glasgow come from postal codes G1, G71, G61 and G20.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Erskine, Glasgow, Hamilton, Airdrie and High Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Phone | |
| Glasgow |
Total Blackout | |
| Airdrie |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
-
Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
-
Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
-
Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
-
Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
-
Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
-
sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
-
Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
-
Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
-
Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
-
Martin Robertson
(@Haggisthelord) reported
from
Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
-
Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
-
Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
-
Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
-
Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
-
Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Georgina Johnson
(@georgiegirl75) reported
@O2 sort out your customer service! On hold to sort out a problem that I was told multiple times was dealt with last month! Because I am making a complaint I told the call handler in the payment team that I am recording the call he hung up!
-
Steve Tomlinson
(@SteveT_1983) reported
Despite speaking to @O2 on the phone and through Twitter last week to resolve a fraudulent upgrade on my account, it still hasn’t been sorted despite them telling me it would take 24 hours. Still awaiting call back I was promised within 72 hours also. Appalling service.
-
Ron Donaldson - Narrative Ecologist
(@rondon) reported
@O2 so the offers on the O2 Priority app are not for all the O2 Priority members. What a poor way to run a business. #fail
-
Laura Luna✨
(@lauralunatarot) reported
@O2 hi I need a sim unblocking, the number has been transfered to a new sim but it is still blocked. Can you please help?
-
David Tidmarsh
(@davidtidmarsh) reported
@O2 I ordered a new phone with 6 months free airtime. But my contact doesn’t mention it and you support team has confirmed it doesn’t look like I’ve got it. But luckily I took a screenshot showing the 6 months free. So how do I escalate this as they are unable to except images!
-
J A M I E
(@jammiejam93) reported
@knobalob @O2 Months even* 25th tomorrow where I’m hoping to cancel it so be charged a weeks airtime.
-
kenna (they/them)
(@thewrongkenna_) reported
I'm gonna do a ******* war crime this phones mic doesn't work????? Getting my FOURTH Samsung s21 tomorrow :)))))))))))) @O2 are refusing to let me trade it for another model after wrongly advising me they could do that 4 handsets in less than a year I cba
-
Paul 🏊♂️😊
(@paulnott1983) reported
@O2 O2 I really suggest that you get back to me ASAP please 🙏 i’ve been a customer for over 16 years and this is nearly me giving my notice . Do you have filled in all aspects of your promises and I’ve documented every single thing including the time spent on my phone which 17hrs
-
Brad
(@braddylonglegz) reported
@O2 I’m with 7 people all on o2 and no one has signal I also have a team of 5 on the Isle of Wight also without signal
-
Dr. Naomh Gallagher
(@naomhgallagher) reported
..no compensation for 3x engineer no-shows, and now @O2 are sending us threatening letters due to an unpaid bill for a service which we NEVER EVEN STARTED. Icing on the cake - @virginmedia don’t want to know & @O2 won’t speak to us as the address doesn’t match ARRGGGHHHH!!