O2

O2 Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Glasgow, Scotland 03/05/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glasgow, Scotland

The most recent O2 outage reports came from the following cities: Glasgow, Erskine, Hamilton and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomErskine Phone
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested

  • mackbhoy Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • Miami_Delights Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland

    @O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.

  • rossmcatasney85 Ross A Mataz (@rossmcatasney85) reported from Glasgow, Scotland

    Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!

  • scottmonty85 Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!

  • jodstar80 Jodie Keatings (@jodstar80) reported from Clydebank, Scotland

    @O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch

  • Wolf_Q4 Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • terrybhoy82 Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland

    @O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice

  • Mad_Scots_Wench 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴󠁧󠁢󠁳󠁣 (@Mad_Scots_Wench) reported from Motherwell, Scotland

    @O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.

  • 2916jade jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours

  • jimjamsrules jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland

    @O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!

  • Gazray Gazray 👻 (@Gazray) reported from Kirkintilloch, Scotland

    @O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.

  • BroadcastCallum Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland

    @O2 Hey help solve this situation please and contact @kwilson1460 ASAP -

  • celtichoff 10 in a row (@celtichoff) reported from Glasgow, Scotland

    @O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔

  • hollymclennan22 Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!

  • ajohnmain Johnny Main (@ajohnmain) reported from East Kilbride, Scotland

    @O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.

  • __hatherell ☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fitmick1970 MJJ1970 (@fitmick1970) reported

    @O2 @o2 The final insult!! After 45 minutes contending with 4 different customer service agents who thanked me for my patience and assured me they were here to help me, they ended the online chat (presumably because it’s 8pm). I guess that’s what happens when you outsource this.

  • DrPhilipWood Philip Wood (@DrPhilipWood) reported

    @O2 Having lots of trouble with yr customer services. I want to restore my old phone number onto a new sim, which shouldn't be hard. I keep on being told, wait 24 hours and you'll have service, but it never works. It's been like this since Christmas!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @O2 well 2023 is here snd the i2 network has gotten worse. You can get a 5 g signal with no mobile data connection. Do not join o2 it’s worse than terrible. Roll on September snd im outta here.

  • TheRocketGarden Tracy D (@TheRocketGarden) reported

    .@ThreeUK has offered THE worst customer service today. Passed from 1 idiot to another and fobbed off at every opportunity. They don't listen to customers, just try and get rid of them as soon as they can. Time to move to @O2 or @EE by the looks of it.

  • Timw976 Tim Wicks (@Timw976) reported

    @O2 definitely the worst company for customer service. O2 **** up and expect customers to just accept when they don’t do anything to rectify the issues….absolutely obissmal

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @O2 , I'm switching from PAYG to pay monthly but can't get a response on live chat as to what will happen with the remaining credit on my PAYG - can you help please?

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 and have since spoke with virgin media, as most o2 staff do not know anything at all about their services, products, settings, etc.. just to get the help needed, to look at settings, see that the esim had been blocked by o2, and then transferred....

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 today, around 1.30pm, the phone stopped working. no signal, no nothing. same with watch.

  • damokinsella82 Damian Kinsella 🇬🇧 (@damokinsella82) reported

    @MartinSLewis It’s all well & good when your not mid contract Martin. This is why I like @O2 - I can change my price plan once every 30 days up or down :-) the only network I believe that allows you too bar sky mobile. The only network to let you pay a device off & cancel contract too :-)

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.