O2 outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Glasgow, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 16, 10:54 AM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Glasgow come from postal codes G71 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Bellshill, and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 6 days ago |
|
Glasgow
|
Internet | 18 days ago |
|
Glasgow
|
Phone | 20 days ago |
|
Glasgow
|
Phone | 20 days ago |
|
Bellshill
|
Phone | 1 month ago |
|
Airdrie
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
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Kevin Stewart (@KevinStewart92) reported from East Kilbride, Scotland@O2 Your signal is shocking and your customer service is even worse
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Quantum Skyline (@QuantumSkyline) reported from Coatbridge, Scotland@Ross_Zombie @O2 That massively populated thoroughfare of wades upon wades of O2 users all splitting the signal between us. Literally me and auld Tom on his way up to the bookies in his mobility scooter up the street tonight.
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☾*:･нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Melissa Gillen - Wellbeing Coach (@Mel_Gillen22) reported from Glasgow, Scotland@lannygillen @O2 @O2 disgraceful customer service
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Per Hammer (@perhammer) reported from Glasgow, Scotland@O2 Had to call 202 in the end, but they sorted it straight away. Sadly it seems it’s a well known problem: tariff upgrade gets a default data bolt-on, not the iPhone flavour, causing VVM to fail. Adding the iPhone bolt-on fixes it almost instantly. Sorted now, until next time.
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 can you please help me was on a call there and my phone turned off and back on please help
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Graeme mackie (@mackbhoy) reported from Glasgow, ScotlandHave just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Andrew (@AMontguire) reported from Glasgow, Scotland@O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 Is there any option that allows me to ask a question and have it at least recognised, never mind answered? Your bots are useless and I've given up waiting to talk to someone thousands of miles away.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 Predicting the score isn’t the issue. England finding a backline that can cross the gainline is.
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C Kelly (@WriterCkelly) reported@O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently
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unitedexpress11 (@expressunited11) reported@O2 what ******** is up with YOUR TOP UP where I am trying to top up my phone number but guess what you vermin keep on saying on YOUR APP saying that its DOWN what the actual is WRONG WITH YOU OR call YOURSELVES A BIG COMPANY WHAT AN ABSOLUTE JOKE THAT IS GET IT SORTED ASAP OR ELSE
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Colezinho (@Colezinhoo) reported@EnglandRugby @O2 Just horrible Why are we not giving opportunities
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Alwyn Williams (@AlwynLFC) reported@angelazhay @EnglandRugby @O2 Obviously still not 100% fit but you never know with borewick
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Cherry Von Boom (@cherry_ugh) reported@virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.
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Fiona Coad (@CoadFiona) reported@O2 over 20 years a business customer. You have billed us £2k for calls made whilst in Mexico because we didn’t have a bolt on. This should flag up on client account and you should contact clients to make them aware, not just profit from their error. No client loyalty.
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Lewis Byers (@lewisbyers92) reported@O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs
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DavidDunninguk (@daviddunninguk) reportedFrom recent journeys stretching from Edinburgh to Hastings it is clear the @O2 problem is not just in #york The signal strength and reliability is at an all time low. The company is gaslighting customers and I for one have had enough. Switching providers asap.