O2 Outage in Glasgow, Scotland

Problems detected at O2

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Glasgow come from postal codes G72, G42, G31, G3, G1, G14, G33 and G5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

O2 problems in the last 24 hours in Glasgow, Scotland

The following chart shows the number of reports that we have received about O2 over the past 24 hours from users in Glasgow and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

O2 Outage Chart in Glasgow, Scotland 12/08/2021 05:55

December 08: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 60.29% Phone
  • Internet 20.66% Internet
  • Total Blackout 10.17% Total Blackout
  • E-mail 4.67% E-mail
  • Wi-fi 3.14% Wi-fi
  • TV 1.07% TV

O2 Outage Map Near Glasgow, Scotland

The most recent outage reports and issues originated from Glasgow, Paisley, Clydebank, Johnstone, Airdrie, Barrhead, Kirkintilloch, Hamilton, Renfrew, East Kilbride, Uddingston, Coatbridge, Cumbernauld, Bellshill and Chapelhall.

United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomPaisley Phone
United KingdomGlasgow Internet
United KingdomClydebank Phone

O2 in Glasgow, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:
  • AMontguire Andrew (@AMontguire) reported from Glasgow, Scotland

    @O2 I need help with a plan I have with you the monthly payment isn’t what I signed up for

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 Trying to clarify an issue with my account. My O2 is no help, and your phone lines are equally useless. What am I supposed to do?

  • takeyermoney Pedro Casterville (@takeyermoney) reported from Johnstone, Scotland

    @o2 what is going on with your signal in the PA5 area. Johnstone and Elderslie have almost no data connectivity. It used to be good and it’s just gone downhill.

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    Been on hold trying to get through to @O2 customer services. ‘In a queue’ for nearly an hour. Shambles.

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • MrShortFry Christopher (@MrShortFry) reported from Glasgow, Scotland

    @O2 network issues test

  • MatthewMcLister 𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫 (@MatthewMcLister) reported from Renfrew, Scotland

    Is @O2 down in Glasgow? No reception after several resets.

  • angelickf #letthemusicplay💙 (@angelickf) reported from Cumbernauld, Scotland

    @O2 code for daily draw not working 😭

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland

    @O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2

  • FitzerOfGlasgow Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland

    @O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • Tamus1314 Thomas Allan (@Tamus1314) reported from Glasgow, Scotland

    @O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland

    @O2 the service is rubbish how do I go about cancelling the contract

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • Shazzermc94 sharonm (@Shazzermc94) reported from Glasgow, Scotland

    Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • SWDataNet SW Data Networks (@SWDataNet) reported

    @O2 So having upgraded with Volt all my previous invoices are gone so I can't download them. Your automated help system is worse than useless and won't let me speak to a human so any suggestions?

  • DJKatyHarriz 𝗗𝗝 𝗞𝗔𝗧𝗬 𝗛𝗔𝗥𝗥𝗜𝗭 (@DJKatyHarriz) reported

    @O2 the priority app isn’t working for cardiff Sean Paul? Can you help?

  • immycha Immy Cha (@immycha) reported

    @tezvalli @O2 O2 said already looking into concerns about their service as they’ve had loads of complaints about them!

  • immycha Immy Cha (@immycha) reported

    @tezvalli @O2 Glad I listened to you. Porting not even booked for today and wouldn’t have gone through unless I phoned. Raised complaint as won’t port until tomorrow now! Also complained about these useless ignorant b******s on Twitter.

  • __b3th__ Beth (@__b3th__) reported

    @O2 It isn’t a network issue my contract has been set up incorrectly and my phone number is dialling as invalid when anyone calls, now been without signal or data for 4 days.

  • matt_hastings Matt Hastings (@matt_hastings) reported

    @O2 - my new phone has arrived with minor damage. I’ve tried getting help via live chat in the app (who told me to ring 202), on the phone (where I was on hold without success for over an hour), and can’t request a callback until 21 December. Can you help?

  • KaterinaDelice Katerina Delicious (she/her) (@KaterinaDelice) reported

    @O2 I have also DM'd you. On hold to *someone* at O2 but doubt it's right department, as your CS department actually hangs up after spouting crap about going onto the myO2 website. Pleaase can someone respond? I don't want to be paying for something that I cannot use yet!

  • MatthewEllinge5 Matthew Ellinger (@MatthewEllinge5) reported

    @O2 it's been almost a week and you still haven't transferred my number to my new sim... I've tried calling, messaging and using your awful automated chat system and can't get anyone to look into this. Can you help please.

  • KaterinaDelice Katerina Delicious (she/her) (@KaterinaDelice) reported

    @O2 hi - wow finally! I cannot seem to get through to any customer services at all. I ordered a new pay monthly sim on the 29th of November. The order is showing as 'complete' on my O2 however we have not gotten the delivery at all. I do not want to be charged for this!

  • simonkingmedia Simon King (@simonkingmedia) reported

    @O2 I need to return a phone that I ordered, but no longer need, and it's still sealed in the box. I've tried to call customer services over the last 24 hours and can't get hold of anyone to start the process. Can you help?