O2 outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Glasgow, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Glasgow come from postal codes G71 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, and Bellshill.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 28 days ago |
|
Glasgow
|
Internet | 1 month ago |
|
Glasgow
|
Phone | 1 month ago |
|
Glasgow
|
Phone | 1 month ago |
|
Bellshill
|
Phone | 2 months ago |
|
Airdrie
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland@O2 have got to be the worst for customer service 😳
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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☾*:･нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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ItsNotSoBaddd (@ItsNotSoBaddd) reported from Barrhead, Scotland@O2 hi, I find it hard to locate the calendar ~ the one with different doors you open on-line and their are different offers each day? Everytime I leave the app then go back I find it next to impossible to locate?? Any tips?? Links?? I have no issues with anything else.
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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Ross A Mataz (@rossmcatasney85) reported from Glasgow, ScotlandGenuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Stevo - FlawlessStevo TL50 (@FlawlessStevo_) reported from Clydebank, Scotland@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, ScotlandSo @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MUFC Chatter (@mufcchatter) reported@O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!
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sue evans (@untidysue) reported@O2 why can’t i suddenly receive texts from organisations. This problem only started this week. iPhone 13 been on o2 for years. It’s not my settings. Any ideas please?
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Lewny (@Lewnytune) reported@O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.
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Danny King (@dannykingbiz) reportedHey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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Anna Thurman (@AnnaThurmanLDN) reported@O2 your network is an absolute joke. In the City of London both 4G & 5G are non existent!! If I had to make a call to save my life, I would be dead!
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Johnny Storm (@humantorch1036) reportedDoes anybody work for @o2 The customer service is non-existent. Sort it out.