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O2 outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 2 outage signals in the last 24 hours around Glasgow, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 21, 12:41 PM GMT+1.
  • 50% Internet (50%)
  • 30% Phone (30%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G3 , G78 and G32 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent O2 outage reports came from the following cities: Glasgow.

CityProblem TypeReport Time
Glasgow Phone 7 hours ago
Glasgow Internet 8 hours ago
Glasgow Phone 13 days ago
Glasgow TV 16 days ago
Glasgow Internet 20 days ago
Glasgow Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • raymccreath
    Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    So @o2 still cannot get through to customer services, still saying someone will phone me back, now a week since I was last able to speak to a person.your chat bot says someone will be in touch in 24 hours, that was 2 days ago

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 can you please help me was on a call there and my phone turned off and back on please help

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.

  • 2916jade
    jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.

  • ajohnmain
    Johnny Main (@ajohnmain) reported from East Kilbride, Scotland

    @O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • taylormcg35
    ᵀᴬᵞᴸᴼᴿᴹᶜᴳᴿᴱᴳᴼᴿ (@taylormcg35) reported from Moodiesburn, Scotland

    @O2 have got to be the worst for customer service 😳

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 PS I have been a loyal customer for around 12 years.

  • zippy30
    Kelly Cook 🏃‍♀️🚴‍♀️🍺💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@zippy30) reported from High Blantyre, Scotland

    Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible

  • AMontguire
    Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not

  • Haggisthelord
    Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland

    @O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.

  • smiles333
    Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @O2 why is no one contacting me re my issue?? Not impressed

  • steve5424
    Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.

  • zippy30
    Kelly Cook 🏃‍♀️🚴‍♀️🍺💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@zippy30) reported from High Blantyre, Scotland

    Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible

  • zippy30
    Kelly Cook 🏃‍♀️🚴‍♀️🍺💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@zippy30) reported from High Blantyre, Scotland

    Bloody @TalkTalk down again and my phone internet with @O2 absolutely terrible

  • hollymclennan22
    Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours

  • raymccreath
    Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland

    So @O2 was told last Tuesday account would be refunded in 72 hours, that expired 74 hours ago... can't get hold of customer services as line says "we tried to get hold of you but were unable to do so, don't worry we will try again" and hangs up on me...

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

  • katietagg97
    Katie Teece (@katietagg97) reported

    @O2 I keep getting ‘voicemail’ notifications from ‘network provider’ asking me to set up a pin? Are these legitimate? Feel very unsafe to me

  • pb1982
    PB1982 (@pb1982) reported

    @O2 @MikeModelsky lol sorry! Your service is appalling!

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 Tried manually to select 3 different networks, all gave same response of "your Sim won't allow you to connect to this network". My phone, on a similar tariff , has had no problems. The same thing happened on a trip to Oz last year. Turned out the 'system' had put a 'block' on.

  • EIHLMalcontent
    Hockey Malcontent (@EIHLMalcontent) reported

    Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

  • darkclown
    Kevin (@darkclown) reported

    Gone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?

  • pb1982
    PB1982 (@pb1982) reported

    @O2 @MikeModelsky lol sorry! Your service is appalling!

  • PaddyWarburton
    Paddy.og 🍌 (@PaddyWarburton) reported

    @O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.

  • rusonjitsu
    CrazyJay.exe (@rusonjitsu) reported

    @O2 hey O2, I cannot login to my account, no matter what device or browser I use, I get errors, I know my password, I can login via passkey, verification works, I keep getting "too many redirects" or some error about the website configuration. PLS HELP.