O2 outages and service status in Glasgow, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Glasgow, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (71%)
- Internet (29%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 and G72 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Bellshill, Airdrie, Glasgow, and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill
|
Phone | 11 days ago |
|
Airdrie
|
Internet | 15 days ago |
|
Glasgow
|
Phone | 18 days ago |
|
Glasgow
|
Internet | 20 days ago |
|
Glasgow
|
Phone | 23 days ago |
|
Glasgow
|
Phone | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Gazray 👻 (@Gazray) reported from Kirkintilloch, Scotland@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Ray McCreath 💙💛 (@raymccreath) reported from Hamilton, Scotland@RobWilson_RW @O2 Thanks Rob for the advice, never had any issue before and had rather just refunded me in the 7 days they said it would be sorted, they have even accepted the error that's what's annoying more than anything
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Maryjane (@maryjane_sings) reported from Glasgow, Scotland@O2 is your service down in Glasgow? Tried restarting my phone, not getting anything
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 Still waiting for support. Been on the app, still waiting for an advisor, been on hold on the phone... The advisor on the Dm couldn't help either... Only want to upgrade 🙄This is not great is it,
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Melissa Gillen - Wellbeing Coach 🏴 (@Mel_Gillen22) reported from Glasgow, Scotland@O2 how do you speak to a customers service advisor? The 'my O2' app does not seem to want to connect Thanks
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland@O2 the service is rubbish how do I go about cancelling the contract
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Per Hammer (@perhammer) reported from Glasgow, Scotland@O2 Had to call 202 in the end, but they sorted it straight away. Sadly it seems it’s a well known problem: tariff upgrade gets a default data bolt-on, not the iPhone flavour, causing VVM to fail. Adding the iPhone bolt-on fixes it almost instantly. Sorted now, until next time.
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Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland@willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Jodie Keatings (@jodstar80) reported from Clydebank, Scotland@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland@O2 Me too because I'm paying for a premium camera phone that can't be properly used as a camera phone. Worst experience in over 10 years of being an o2 customer.
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Jitendra Pathariya🇮🇳🏴 (@jpathariya) reported from Glasgow, Scotland@O2 I understand if they are busy, but closing the chat without even giving a chance to explain is not customer service. The advisor just assumed things and closed the chat
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Johnny Main (@ajohnmain) reported from East Kilbride, Scotland@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland@O2 PS I have been a loyal customer for around 12 years.
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Kelly Cook 🏃♀️🚴♀️🍺💙🏴🇬🇧 (@zippy30) reported from High Blantyre, ScotlandBloody @TalkTalk down again and my phone internet with @O2 absolutely terrible
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Mark Beardmore (@Beardmore8Mark) reported@TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all
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ᗪᗩᐯE (@Jaxstad) reported@O2 Why have an automated service that doesn't work?! Puts customers right off
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Ham (@Jonny_Ham) reported25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.
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AB (@socksandaphone) reported@O2 Following link on priority for Sienna Spiro Manchester 02/03 and keep getting Ticketmaster page saying presale is happening now, but no option to buy. Same for other artists. Want to try and get Muse tickets tomorrow. How can I resolve the issue. No VPNs, blockers etc used.
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Benjamin Webster (@benjaminlfc) reported@O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.
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Vinod SK (@vinzthinks) reported@TomTugendhat @O2 It is shameful , utterly irresponsible that UK has one of the worst quality of infrastructure.. across Europe , Asia , it is vastly superior including countries as India where usage is so high ..this has to be priority #1 especially as you throw down the drain money on HS2 etc
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Fiona Mountford (@FionaLondonarts) reported@O2 SIX DAYS for a reply to my messsage! I do feel valued as a customer... This simply confirms my decision to leave O2 for a proper grown-up network. Woeful service all round.
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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The Only Way is Ethics… (@F00LEDAGAIN) reported@TomTugendhat @O2 @EE What did the last government prioritise over phone signals? The problem is not new