O2 Outage Report in Glasgow, Scotland
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The latest reports from users having issues in Glasgow come from postal codes G71, G20, G51, G43 and G32.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Glasgow, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Airdrie, Hamilton, High Blantyre and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@O2 - Been trying to sort out 2 fraudulent accounts that has been open in my grandparents name! It's been over a month and I'm still not being helped. What a joke of a service. Store allowed 2 fraudulent accounts to be open and don't care to help, customer service not interested
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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Holly🦋
(@hollymclennan22) reported
from
East Kilbride, Scotland
@jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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🏴🇬🇧💕🌹 Chrissy 🌹💕🇬🇧🏴
(@Mad_Scots_Wench) reported
from
Motherwell, Scotland
@O2 customer services attitude is an absolute disgrace! 🤬🤬Complaint going in to #Oftel.
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Chaloner
(@MarkChaloner91) reported
@O2 terrible customer service. Spending over a thousand pounds a year on numerous phone contracts and you are not able to suspend any of the services you are paying for unless you are prepared to report your phone as stolen. Disgraceful treatment of your customers.
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Jake Hanrahan
(@Jake_Hanrahan) reported
@O2 No I’ve not changed anything. You’ve sent me a letter about early settlement of my contract? Something I never asked for.
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Treehk
(@Treehk2) reported
@Georgia65489669 @O2 Snap. Exactly the same. They are the worst.
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Tom Corns
(@TCkingofDogs) reported
@O2 hi, my phone has just returned from repair . I have inserted my original sim back into my phone and I can only get WiFi signal . Do I need to re register the sim?
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝
(@Matthewhewitt84) reported
@Melissa311213 @O2 Wow that’s along time, so glad I left o2 when I did. @O2 are awful now even the Priority for Tickets is rubbish, now they are on with Virgin but it doesn’t make it any better or a service! #EE all the way, best I’ve ever had. Not gonna complain with a data speed of 300+ Megabits
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Ross
(@RosweeSon) reported
@O2 hi there just got a sim only deal with yourselves so far very happy numbers transfered everything set up trying to register for the double data for being a virgin media customer but says I’m not at my current address. Where can I send you some proof. I have VM bills coming..
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Treehk
(@Treehk2) reported
@XL_Consultant @O2 Good luck! I’ve just about given up. Shocking service.
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Emma
(@MissE_Smith) reported
@O2 @z_mannequin It doesn’t help. I’ve had no reception in the same area since Sunday 30th and your website is telling me it won’t be back until 9th Feb. And no-one is available online to talk to. Please can you advise if our bills will be adjusted?
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B
(@Belothie) reported
Why do some companies have such terrible customer service?? I’m talking about you @O2. I am STILL waiting on a response.
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Robin Miller
(@XL_Consultant) reported
@O2 An hour wait on 202... no thanks. You really don't want to keep me as a customer do you??