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O2

O2 Outage Report in Renfrew, Scotland

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Renfrew, Scotland

The most recent O2 outage reports came from the following cities: Glasgow.

CityProblem TypeReport Time
Glasgow Internet 1 day ago
Glasgow Internet 2 days ago
Glasgow Internet 4 days ago
Glasgow Phone 5 days ago
Glasgow Internet 7 days ago
Glasgow Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • jodstar80
    Jodie Keatings (@jodstar80) reported from Clydebank, Scotland

    @O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.

  • cathcartboy
    Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland

    @O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.

  • 2916jade
    jade (@2916jade) reported from Glasgow, Scotland

    @O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x

  • terrybhoy82
    Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland

    @O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice

  • mackbhoy
    Graeme mackie (@mackbhoy) reported from Glasgow, Scotland

    Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐

  • BroadcastCallum
    Callum Patterson (@BroadcastCallum) reported from Paisley, Scotland

    @O2 Hey help solve this situation please and contact @kwilson1460 ASAP -

  • jimjamsrules
    jimjamsrulestheworld (@jimjamsrules) reported from Glasgow, Scotland

    @O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!

  • celtichoff
    10 in a row (@celtichoff) reported from Glasgow, Scotland

    @O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔

  • hollymclennan22
    Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @willis_103 @O2 Soooo bad!!!! Just lies they tell clearly to get someone off the phone!

  • Wolf_Q4
    Lorraine (@Wolf_Q4) reported from Barrhead, Scotland

    Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?

  • hollymclennan22
    Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @jennyclark13 @O2 I know, 10 days 😂😂😂😂 actually so bad!!!

  • __hatherell
    ☾*:･нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland

    @O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?

  • scottmonty85
    Scott Monty (@scottmonty85) reported from Glasgow, Scotland

    @O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

  • Miami_Delights
    Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland

    @O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.

  • hollymclennan22
    Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @jordankenny7 @O2 They wouldn’t let her cancel 😫😫😫 It’s been so bad!!! Hopefully sorted soon!

  • Gazray
    Gazray 👻 (@Gazray) reported from Kirkintilloch, Scotland

    @O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.

  • hollymclennan22
    Holly🦋 (@hollymclennan22) reported from East Kilbride, Scotland

    @O2 due to recent issues would get changed 31st. Then 1st of April no access to any network/no numbers working (new number wasn’t working and the old one she was getting changed over to wasn’t working) so phoned 02 and waited nearly 2 hours to get through and was told 24 hours

  • rossmcatasney85
    Ross A Mataz (@rossmcatasney85) reported from Glasgow, Scotland

    Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year

  • ajohnmain
    Johnny Main (@ajohnmain) reported from East Kilbride, Scotland

    @O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sugajars
    Sue (@sugajars) reported

    @O2 I've had no mobile signal at home since Sat 1st April, you now say it won't be fixed till the 11th. But I expect you still want paying.

  • NicolaS24016880
    Nicola Sykes (@NicolaS24016880) reported

    @O2 I have now been over two weeks with no service since my phone was blocked by you for no given reason. Blocks lifted and phone now not working. No solution offered by your team. Can your complaints team please respond to my email

  • fionavalerielau
    Fiona Lau 💙 (@fionavalerielau) reported

    And now it’s @O2 who take up to 7 days to unlock a phone from their network! 😣😤😖😩

  • grahbast
    Graham Bastock (@grahbast) reported

    @O2 what should be a simple transfer of numbers. No phones working, one lost number and where is my 11am promised phone call? Hours spent on this. Customer service at its worst.

  • SzegfuSanya
    Sandorr Szegfu (@SzegfuSanya) reported

    @O2 It was sorted already. Customer service did something and I’m getting PayPal text again

  • Jacedafaceis
    Jace Da Face (Blue TICK) (@Jacedafaceis) reported

    @Iversman I've been with @O2 for basically ever. But after that hike they can **** off. Soon as I'm out of contact I'm going rolling monthly like giff gaff or something.

  • vermontaigne
    Rex Ratio (Official) (@vermontaigne) reported

    @O2 Your service has been absolute garbage. Can't call, text, or access mobile data. Tried all afternoon to get customer service, no luck. Did everything in your FAQs, no help. Never had this trouble with Giffgaff on your network. New phone is a brick. Disgusting.

  • solutionsarc
    Emm (@solutionsarc) reported

    @ryanstanley22 @O2 I hear you. I’ve been with O2 since ‘96, the good old Cellnet days, and the service has been getting progressively worse. From best to appalling. Shocking that one of the biggest towns in the county has such rubbish signal, can’t even make a call in the middle of the high street.

  • RugbyThoughts12
    GDRM (@RugbyThoughts12) reported

    Can anyone explain why O2 4G or even 5G for that matter is absolutely shite down South. I’ve had quicker 4G in the highlands of Scotland than down in Bath/Reading - takes 5 mins to load one website. @O2

  • ElisabethBowle8
    Elisabeth Bowles (@ElisabethBowle8) reported

    After over an hour on hold to @O2 customer support for an issue that can only be dealt with via phone (and still no answer), I have decided to make my way to a shop and cancel all three of my contracts. I’ve been a customer for over 15 years. Disgraceful service levels #o2