O2 Outage Report in Newton Mearns, East Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newton Mearns, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Paisley.
City | Problem Type | Report Time |
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Internet | ||
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Total Blackout |
Community Discussion
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O2 Issues Reports Near Newton Mearns, Scotland
Latest outage, problems and issue reports in Newton Mearns and nearby locations:
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
@SamsungUK @SamsungMobile is there a problem with overheating and sound issues on the S20 plus as I've just been told by @O2 and this is why it's taking longer to receive my new phone?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
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sharonm (@Shazzermc94) reported from Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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GreenImp 3.5% 🏴🏳️🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland
Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Martin Robertson (@Haggisthelord) reported from Uddingston, Scotland
I wish this was a dream but... Has anyone else been told by @O2 that the reason their new @SamsungUK phone which was due to be delivered tomorrow is no longer in stock because the manufacturer wants to check overheating and sound issues before sending? No? Just me?
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Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Forrest (@jamesforrest87) reported
@o2 is your network down? I can make calls?!
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Richie Knight (@richiechuff) reported
@O2 I have just responded with the details you require if you could please respond I have proof of delivery and reciept that you have all items back so Cancel my direct debit and an indemnity claim is made! I feel sorry for you must be embarrassing to have such incompetent colleagues
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Fern 🖤 (@FernScottt) reported
@O2 @O2 It’s been over 5 days now since I was told my issue would be resolved in 5 days.....what now?
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Sparky Shiny (@sparkyshiny) reported
@O2 This is the response, Hi it's o2. There's been an issue processing your request, please try again later etc
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Fr G Thomas ✠ SSWSH ✠ FiF ✠ PG (@PixCatholica) reported
Still not fixed. Still without service. Thank you @O2 and @VodafoneUK
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Straight Outta Walthamstow (@DeeMockRacy) reported
@O2 I joined on the 30th December, however I have yet to receive my sim. You have sent it out twice now but I am still to receive it. I know there is a postal issue due to Covid. Can you send it via a courier ?
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Red For Life (@djmrx) reported
@O2 After trying 4 times online I sat in a queue/on hold for 35 mins and spoke to someone. I think it's poor how you can't log in to the app and input the 2 mobile numbers and the pac code. It's asif you've made it as hard as possible without calling customer service.
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Julie (@Charmedmuse) reported
@O2 what is the point of sending me a reset code that is invalid. Always problems with you. Time to upgrade phone and switch provider.
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KLT (@kirsty77389936) reported
@O2 can someone help? I have just tired to place an order online. Got to Apple Pay and I paid, but it said Apple Pay unavailable, but you have still taken the money. Can you confirm why? I have confirmed with @monzo who have said you have taken this as pending.
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Sarah McCoy (@Gti_princess) reported
@O2 brought two numbers over from EE ones transfered on Tuesday and the other was wasn’t done spoke with customer services and told it would be done by tonight .... if still hasn’t! What’s going on??