O2 Outage Report in Clydebank, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow, Paisley, Johnstone and Erskine.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Total Blackout | |
Glasgow | Total Blackout | |
Paisley | Phone | |
Paisley | Phone | |
Glasgow | Phone | |
Johnstone | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Ross A Mataz
(@rossmcatasney85) reported
from
Glasgow, Scotland
Genuinely annoyed that the contact between @O2 and @CPWTweets has ended, I actually made the point of changing from o2 direct to o2 under carphone warehouse because how poor the customer service was at @O2.. For the first time in 10 years I may be swapping network next year
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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☾*:・нαуℓєу∴
(@__hatherell) reported
from
Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
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Scott Monty
(@scottmonty85) reported
from
Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Graeme mackie
(@mackbhoy) reported
from
Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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Adam Armour-Florence
(@Miami_Delights) reported
from
Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Gazray 👻
(@Gazray) reported
from
Kirkintilloch, Scotland
@O2 hiya, I don’t want to call and block your phone lines but can someone from customer service dm me so I can find out why my bill has went up.
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Johnny Main
(@ajohnmain) reported
from
East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Lorraine
(@Wolf_Q4) reported
from
Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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jimjamsrulestheworld
(@jimjamsrules) reported
from
Glasgow, Scotland
@O2 no one to talk to at o2 and im constantly charged £4.99 by Lasevia ltd. This is bad on o2’s behalf!!!!
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Terrybhoy☘💚
(@terrybhoy82) reported
from
Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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10 in a row
(@celtichoff) reported
from
Glasgow, Scotland
@O2 I'm looking to upgrade (due on Tuesday) but I can't seem to see anything that suits & I can't get through to anyone from customer service about this plus you's have ceased dealing with the Carphone Warehouse, I'm beginning to feel stuck & perhaps might need to move network 🤔
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jade
(@2916jade) reported
from
Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Callum Patterson
(@BroadcastCallum) reported
from
Paisley, Scotland
@O2 Hey help solve this situation please and contact @kwilson1460 ASAP -
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Jodie Keatings
(@jodstar80) reported
from
Clydebank, Scotland
@O2 not a happy customer was on an online chat yesterday got cut off and still waiting/trying to speak with a team member. Not great service especially when looking at an upgrade and a new Apple Watch
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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steven gulwell
(@stevengulwell8) reported
@O2, Hi there, I'm.trying to download it from my 5g on my samsung ultra 5g phone and keeps saying doesn't work
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Jacob EZ
(@EzomoJacob) reported
@O2 I have a question about the "120GB for £20" monthly SIM plan. What does the price change to after the 12 months? Will it be a lot more than £20??? I went through Help and Support on your website and the mobile app, and got no answer...
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dan
(@dantheman19970) reported
@EE never ever touching ee ever again @O2 are 10 times better and they don’t threaten customers with disconnections if they call up for problems out of they control and I sent a DM over a month no reply sounds just like ee
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Nick
(@NICKINWALES) reported
@O2 Get ready for abysmal customer service if you join @O2
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Tiggy Farthing
(@TiggyFarthing) reported
@O2 I’ve been having issues with data internet connection all weekend. Is there a problem in the Bath area? It’s very frustrating as I rely on data as I don’t have WiFi at home
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Jamie
(@jammiejam93) reported
How to get out of a contract with @O2 ?? Been with them for 11 years but once again, I have had my several problem with them in one year. It’s a joke now
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RyanDeebo
(@RyanDeebo) reported
I need to speak to someone over my payments, can’t get through on live chat. Can you help please? @O2
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ÉamonnÓGallchobhair
(@EamonnOGallchob) reported
@O2 7/8 So I am now left with no choice but to share my experience on Twitter for everyone to see how crap your customer service is. If you are serious you would endeavour to contact me ASAP and email me the POP I asked for and do it all today.
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Bailey
(@itsme_bayz) reported
I'm actually appalled at the service from @O2 these past few weeks. I've had 2 orders cancelled with no correspondence to tell me that it's been cancelled (my son's main Xmas present), I have faulty earbuds that I was promised a callback about that didn't happen, and CS have kept
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Robert Wilcock
(@RobWilcock95) reported
Anyone know if @O2 is down/mast down? Hasn’t been working for at least a month