O2 Outage Report in Clydebank, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Niall Fitzgerald
(@FitzerOfGlasgow) reported
from
Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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Christopher
(@MrShortFry) reported
from
Glasgow, Scotland
@O2 network issues test
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Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@kellyxxxkelly @O2 Mine started working this morning. That's what I got told in store last weekend. I'd activated the esim correctly but the start date of the watch was down as today.
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𝐌𝐚𝐭𝐭𝐡𝐞𝐰 𝐌𝐜𝐋𝐢𝐬𝐭𝐞𝐫
(@MatthewMcLister) reported
from
Renfrew, Scotland
Is @O2 down in Glasgow? No reception after several resets.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 I would usually explain to the customer how our terms made it clear it was customers responsibility to end contract and also ofcom etc also advise customers to check banks accs regularly and monitor DDs. Then offer a max of 12 months refund as gesture of goodwill and close acc.
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@apakula @O2 Perhaps I've experienced both sides of the situation as a customer and an employee dealing with such things. The network I worked for as much as there were processes to follow things were mostly left to us to decided the outcome as we were top teir complaints.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@DDRD2007) reported
@O2 complaint…. Priority drinks not valid in Scotland. Presume because of govt min pricing? Please remove ‘all over uk’ and arrange something alternative for Scotland customers please
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Antonida Kocharova
(@AntonidaMK) reported
@O2 Secondly I tried the app messaging service, whereupon the assistant told me the details for flying to America, clearly never having heard of Alderney.
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Ken Adams
(@K3N_4D4MS) reported
@O2 @jacobmenick How can you not have a timescale at least 10 days into the problem?
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Nick Melia
(@MeliaNick) reported
Yesterday I upgraded my @O2 contract and was told by the salesman on the phone that because I was a @virginmedia customer, I was entitled to a FREE upgraded on my broadband and double data on my contract. At the end of the call, I was put through to someone at @virginmedia
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Antonida Kocharova
(@AntonidaMK) reported
@O2 Any chance anyone in the company knows what Alderney is? We're traveling today, and I would quite like to know what I am going to be charged for using my phone and so far this is the customer service I have had...
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Peter Bellenes
(@bellenes_peter) reported
@O2 just switched to BT and receive threatening "Enforcement Letter" - this is the first letter and direct debit still in place. Not a good invitation ever to return. As my granddaughter said "Never going with them"..
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AnthraXFPS
(@AnthraXFPS) reported
@virginmedia @ITVChase @O2 You lot are complete rubbish! You are fast enough charging extortionate amounts for your packages, an prices keep rising, zero discounts to old loyal customers! Yet you still seem unable to keep internet stability a priority, and your call centres are a joke.
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♥Andrea Jayne ♥🇺🇦
(@Souvenir_AJ) reported
@virginmedia @ITVChase @O2 My connection isn't down yet but I can't sign into your website. When will it be back?
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Sparkle
(@loveyou3000muah) reported
@virginmedia @ITVChase @O2 The internet service is down now?
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Stan 💙
(@MrStanBrooks) reported
Replied to @O2 regarding my complaint two weeks ago and had no reply since. How long am I expected to wait when the service you’re providing is still rubbish?