O2 Outage Report in Clydebank, West Dunbartonshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Wi-fi | ||
Phone | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Thomas Allan (@Tamus1314) reported from Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Hugh Toner (@scoobyhugh8) reported from Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Stephen O'Donnell (@steve5424) reported from Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Glasgow, Scotland
@O2 I joined O2 this week and encouraged my wife to do the same. You have now screwed up her number port causing havoc in her business, damaging her livelihood and causing upset to vulnerable family we care for. Advisors just make baseless promises and lie when we call. #Fail
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 I can't speak for them personally, however most contract T&Cs do state that after the minimum term ends its up to the customer to make contact and give notice. If its been years and you've not been looking at your bank then it's not their fault. Partial refund as goodwill maybe.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Fiona Thorburn (@thorburn_fiona) reported from Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@O2 I'm still not able to make recieve calls on my new watch. I activated the esim but the watch is still showing as emergency calls only. Not connected to network.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Andrew Montguire (@AMontguire) reported from Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland
@apakula @O2 Well O2 systems are all automated. People don't sit and monitor accounts. If you requested to cancel and they have notes confirming this and they didn't do it then the issue is theirs to fix and refund. I used to be customer relations for a different mobile network.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Niall Fitzgerald (@FitzerOfGlasgow) reported from Barrhead, Scotland
@O2 Contacted O2 several times now. Different timescale given each time. 'Another team will investigate and get back to you'. Meanwhile the damage to our business and family life gets worse. Wish we had never heard of O2
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sharonm (@Shazzermc94) reported from Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ell👸🏼 (@ellpaigex) reported
Why do I feel like the only one still having problems with signal/data? Nothing loads🙃 @O2
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Andy (@I_Am_The_Robin) reported
Hey @O2, I'm having issues accessing the live chat and I have an issue that I assume can only be fixed your end Is there a link that gets me into a chat with an advisor? Thanks
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Paul Clydesdale (@paul_clydesdale) reported
Love when you are with @O2 and you get extra charges that say 65 pence per minute yet you are on the phone for 10s and get charger £5.54 ! Doesn’t really add up ! #complaint not a happy customer !
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Andy (@I_Am_The_Robin) reported
@O2 Live chat doesn't work for me through the app, but never mind I've managed to sort it now, thanks for getting back to me!
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Yasmine Alina (@yasmine_al) reported
@o2 update no 2: twitter team wants to help so they sent this issue to complaints who'll respond in 5 days without actually resolving pressing my problem. I am still in the same place!!! Lesson learnt not to deal with them ever again!!
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Melinda golledge (@Mgmo02) reported
@O2 Im struggling to redeem the priority code for Body Coach. I have this message: the offer associated with that code is expired. Can you help?
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I am just me (@andy_uk44) reported
@O2 goodbye @O2 as I’m stopping the DD today as the customer service is terrible have fun trying to get the £200+ off me cos you won’t get it and as I can do this legally you have only yourselves to blame for the lack of signal I’m getting
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Andrew Pendleton (@AJPendleton) reported
True to form, @O2 has sent me a text informing me that my number is being migrated to another service provider and that my sim will cease to work AFTER the migration has already happened and I'm using already using @giffgaff (who's strapline should be 'cheaper and no shitter').
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jayesh live (@f_u_c_k_jayesh) reported
@NateyaiiLDN @O2 He's chatting **** bruv slap him with a dongle
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lorna robertson (@ellearr) reported
@O2 Hello, I got a new SIM card. Yesterday morning you deleted the phone numbers from both sims but haven’t attached my old number to the new sim. I have no phone number - help!!!