O2 Outage Report in Clydebank, West Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Thomas Allan
(@Tamus1314) reported
from
Glasgow, Scotland
@O2 what an absolute joke of a service. Set up a payment plan and pay it on time just to be repeatedly disconnected. Speak to payment management 3 times in 1 week to make sure you don’t get barred….and yet again , services barred!
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Fiona Thorburn
(@thorburn_fiona) reported
from
Stepps, Scotland
@O2 how do I cancel Disney+ payment?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 I upgraded my phone today with o2. I have the same number and I was with o2 previously. The man in the shop said it would transfer over everything immediately but I have had no signal since. This was at 12pm today. Will it take 24 hours for my network to reconnect?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Stephen O'Donnell
(@steve5424) reported
from
Cambuslang, Scotland
@O2 hey guys. I have a Galaxy S20+ 5G from you that I got in June last year. Since yesterday the volume down button has been feeling soft and spongy and no longer clicks all the time. What can I do about it?
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@O2 Need help with an account can’t speak to a agent on live chat as online says customer service is open until 10pm however when calling up seems not
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@O2 the service is rubbish how do I go about cancelling the contract
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Cathcart Boy
(@cathcartboy) reported
from
Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Miss Grundy
(@Miss_Grundy94) reported
from
Alexandria, Scotland
@O2 is there any reason why my signal has been so poor for the last week or so? I’m in the G83 area in the west of Scotland. It’s becoming impossible to use my phone to make phone calls now.
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sharonm
(@Shazzermc94) reported
from
Glasgow, Scotland
Been on hold with O2 now for 48 mins @O2 customer service isn’t great today!
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Martin Robertson
(@Haggisthelord) reported
from
Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tony McMahon
(@Londoner_Tony) reported
Why is @O2 sharing customer details with spammers clearly calling the U.K. from overseas? #o2 #GDPR
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Rachel Gordon
(@RachelG70428854) reported
@virginmedia @O2 Please chase up what’s happening with my phone - spoke to level 2 tech support on Wednesday
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Dazz
(@1812Dazza) reported
@O2 I have tried several times to get in touch with the payments team and all I get is a phone number that I can't phone because the number has been disconnected. I've been in live chat and that was no help as for the most part I was given autoreponses
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☯︎︎ᴅʏʟᴀɴ☯︎︎
(@Mr_Polaris__) reported
@O2 I've just contacted Samsung 7 times over the past few days about my Galaxy Watch 4 gone missing and they claim its not there problem to deal with but yours since I bought my phone from you guys, what do I do is I'm getting sick of being thrown around...
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Tracey S
(@tracey6167) reported
@O2 where do your customer service team get their training? Is it on the Magic Roundabout? Another wasted hour & 15 minutes waiting for my problem to be resolved, its still not. When they can't understand your problem, they cut you off.
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B A R M A T T
(@mattgl) reported
@O2 I have done, imagine my surprise that there has been no response. Awful customer service. Can you cancel my contract please
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Brian Champion
(@bchamp977) reported
@O2 hi can you see why my phone is not connecting in Baku? I see to providers Bakcell and another but I get no signal
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Elizabeth
(@e_bee) reported
. @O2 why is it taking over 4 days for my old number to be transferred over to your network and every time I call customer services, I’m being told to wait another 24hrs?! It’s ridiculous!
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Liz Rose 😍
(@esrose2003) reported
@O2 Im not paying you for something I didn’t agree to and I need my phone!! I am a mother of a baby and 6 year old and cannot be left without my phone. Please reinstate my original contract which I agreed to. O2 is leaving a mother without a means to call emergency services!!!
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Adam Shaw
(@adamshaww) reported
@O2 been without signal now for 4 days and unable to take or make calls - issue not going to be fixed until tomorrow but that is likely to change again!