O2 Outage Report in Holywood, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Holywood, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Kilroot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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padraig mc crory
(@padraigmc1988) reported
from
Belfast, Northern Ireland
Is it just me or has @O2 phone signal went to the absolute dogs?
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Liz Cullinane
(@liznangel3) reported
from
Balmoral, Northern Ireland
@EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿
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Ian Robinson
(@IanRobinson) reported
from
Stormont, Northern Ireland
@chriswb @O2 No. Plus it says No Service where the O2 logo should be. I might try the SIM in my O2 iPhone.
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Gareth
(@GarethAJMiller) reported
from
Belfast, Northern Ireland
@O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Jackie Johnston
(@TheRealJackieJ) reported
from
Castlereagh, Northern Ireland
@O2 Thanks. How do we unsubscribe from this ****? We pay for 5 contracts and do not wish to receive these messages particularly on children’s phones.
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Bacon From Heaven
(@RunRosyRyanRun) reported
from
Belfast, Northern Ireland
@O2 I won an instant prize from Greggs but no voucher appeared, can you help?
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Rory Gallagher
(@roryg2009) reported
from
Belfast, Northern Ireland
@o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Christine #StaySafe #SaveLives Watson 💙
(@Watsonmydear) reported
from
Belfast, Northern Ireland
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@abitofmatt) reported
@O2 Hi, I left well over a month ago but have never received a final bill or had any other payments taken. Is it possible to look into this?
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Heather Rilling
(@SimpsonHeather_) reported
@O2 absolutely horrendous customer service from you guys today and for the past week to be honest, upgraded with you and still waiting for the phone to arrive, been a whole week now and just had a really rude o2 customer service woman hang up on my husband - what now O2??
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Adam Crawford
(@AdzCrawford2003) reported
@aloadobollo1969 @O2 @BlossomsBand You'll probably be asked to take test and there's no issue with that. Vax passports very unlikely as it'll be up to the individual venues and most of them don't agree with it.
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Maryann Wild
(@maryawild05) reported
Shocking service from @o2. People, please DO NOT BELIEVE that capped bill means they wont charge you. My 9 year old just ran up a bill ,£250 in 3 days.All they could say was oh it’s ok you’ve got till next month to pay it. CAPPED DOES NOT MEAN CAPPED 🤬🤬🤬#shockingservice
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Diane Govia
(@DGovia) reported
@O2 Brentcross store. Customer service very rude. I have a voucher to use. Was told store closes at 6.30pm arrived at 6.10pm and shutters were down. The voucher is given to ensure O2 customers visit the store. However customer service was very poor.
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waldomum
(@waldomum) reported
@O2 your stores are opening but refusing to let people in if they refuse to sanitize their hands. According to your over zealous employee it's now the law. This is news to me. I have a skin complaint which is highly exacerbated by hand sanitizer. You've lost a 20 year customer.
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Dan // Nemesis
(@iNemesis__) reported
@O2 I'm trying to pay my final bill with you guys.. (A whole £1.61).. But it's not allowing me to do so, I no longer have my number on your service, So calling 202 isn't available, I tried the "Landline" number, that didn't work either.. How can I go about paying it?
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Stuckinlondon
(@Stuckinlondon1) reported
@O2 my brother says his data is very slow. Is there a reason for this?? I’m the main account holder
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Tyler Chapman
(@TheTyChapman) reported
@O2 why is your connection so bad in the Scarborough area! Ive been with you for possibly 10 years, but service is rubbish! Doesnt work in my house unless connected to WI-FI and at work its ultra slow! Temped to move services
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Ben Palmer
(@0Neji) reported
Here's a guide on how not to get an eSim with @O2 SPOILER: Phone mobile network providers are all seriously lacking in customer service.