O2 Outage Report in Holywood, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 29: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Holywood, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Phone | |
| Belfast |
Phone | |
| Lisburn |
Phone | |
| Belfast |
Phone | |
| Belfast |
Phone | |
| Lisburn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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Jason Brown
(@Jay_McB) reported
from
Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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askkeith.info
(@AskkeithInfo) reported
from
Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Brendan Bonner
(@BrendanB2) reported
from
Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Stephen Scarth
(@StephenScarth) reported
from
Bangor, Northern Ireland
@O2 Hi having problems making and receiving phone calls on a IPhone SE #O2
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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billy
(@billyjatkins) reported
from
Belfast, Northern Ireland
@seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol
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Stuart A
(@salexander835) reported
from
Holywood, Northern Ireland
@O2 I can't get logged into my account through the app or via the Web. Is there an issue?
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Catherine Dwyer
(@catherine271076) reported
from
Jordanstown, Northern Ireland
@O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams
(@JeremyAdamsNI) reported
from
Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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leane reid
(@leannereid1988) reported
from
Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Fanboy
(@UberGeekFanboy) reported
from
Belfast, Northern Ireland
@O2 trying to phone through to return a phone and keep getting cut off? Wtf.
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Colum Coyle
(@columcoyle) reported
from
Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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ANN P V ALLAN
(@apallan) reported
from
Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Belfast, Northern Ireland
@O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.
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Hugh Pollock
(@thebaldfather) reported
from
Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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kierankane
(@kkanecelt) reported
from
Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Kevin McGuinness
(@McGuinnessKevin) reported
from
Belfast, Northern Ireland
@o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network
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Em
(@EmGymMum) reported
from
Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Ashleigh Shaw
(@SWAshleigh) reported
from
Ballygowan, Northern Ireland
How do I make a complaint with @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph
(@Joe_Piper) reported
My credit score is “good”. I apply for a sim only contract with @O2, I’m rejected and 57 points are knocked of my @Equifax? What’s the point in even having a score? I had just got my score up and now I can’t apply for a mortgage again for **** sake.
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Ruby
(@Roobahroo) reported
@O2 when will signal be back up in Hull? I'm on day 3 of not being able to call or text anyone 😔 really not ideal in lockdown
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Paul Miller
(@Golf4a) reported
@O2 - how do I complain about Aerial Direct - they have mis-sold something to my wife. Phone now down for 3 days, number taken off the system - what is the complaints procedure? @BBCWatchdog - anyone else had this issue with #AerialDirect @Aerial_Direct
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Zoe South
(@EdibleDormouse) reported
@O2 Yes, I’ve done that. Local mast down. Third or fourth time you’ve lost me money in as many months. I’ve been with various iterations of what became O2 for nearly 30 years and you’ve NEVER been this bad.
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Gareth Huw Snaith 🏴
(@Gareth_Snaith) reported
An ignored live chat then a trip to the shop in trostre where they couldn't help followed by a 25 min call with @O2 where they couldn't help. All I want is a new sim/num for my daughter. Unhelpful, complex and rude.
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Richard King
(@graphiclunarkid) reported
@O2 just took its website down in the middle of confirming a transaction. I think that’s the first time “Schrödinger’s transaction” has happened to me so far this century. Slow hand-clap for their ops team…
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Montage Memorabilia
(@MontageMem) reported
If theirs a worse network than @O2 I’m yet to see it. Can’t even call them up to speak to an actual person and they no longer do the live chat. Absolutely pathetic.
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Jade Ruddell
(@lucky18042010) reported
@O2 I have no network
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Dee
(@Wifeydee_PJA) reported
@aquatic_reviews @tescomobile @O2 You do realise that Tesco piggybacks on o2 network right, if I’ve ever had an issue I would go on chat to them and it gets sorted so hope o2 can sort it for you, the bill is only going up by like a few pence the reason Tesco won’t do that is because the prices are already up to
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John Logan
(@_JohnLogan) reported
@O2 really really not happy. 2nd day in a row of being unable to get through to anyone at #o2 on the phone. Making it impossible to cancel. Shocking service.