O2 Outage Report in Holywood, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Holywood, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holywood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Holywood, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holywood, Northern Ireland
Latest outage, problems and issue reports in Holywood and nearby locations:
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland
How do I make a complaint with @O2
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Joel Ferguson (@Deadandgone70) reported from Newtownards, Northern Ireland
Glad I’m leaving @O2. Trying to recycle my phone and according to CEX, TescoMobile and Game the small mark on my phone wouldn’t be a problem. But send my phone off and they say they’d give 50% of the value. Jokers like. Even in store they said it wouldn’t be a problem
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Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Em (@EmGymMum) reported from Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Holliday (@Gaz_Holl) reported
Just joined @O2 for the first time. It has been the worst decision I have ever made. Wrong sim sent out to me. New sim on its way after speaking to 4 different O2 advisers. Meanwhile original sim looks like it has been deactivated leaving me with no phone number. Please advise.
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Stupot mcfrew (@Stupot_1983) reported
Why has @O2 signal gone from bad to worse in my area constantly run 3g Web now as 4g jsut don't work funny it went crap when they joined @virginmobile not my phone as tried on several different devices and get told its due to more people using the network now! #Stuck in contract
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SBInvestment (@InvestmentBay) reported
@Kayleigh92A @O2 I'd raise a complaint with the pub chain, get rid of the jobsworth prick for a start. O2 never fixes things tho so don't even try trust me mate
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Paula Naz (@TTPaulaNazWL) reported
@o2 3 months to resolve your errors and still no resolve 😡😡😡😡
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SBInvestment (@InvestmentBay) reported
@Kayleigh92A @O2 I know wtf! Luckily the guy before me had the argument and I overheard the convo FFS
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SBInvestment (@InvestmentBay) reported
@Kayleigh92A @O2 Same not working wtf
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🧚🏾♀️ (@Resiliently_Ree) reported
@O2 So do your stores have different stock levels to online? Why not give the option to a customer that they can go to a store to instead when you tell them it’s not in stock
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Gino (@DizzeeG) reported
@O2 The O’Neills Voucher failed to work. Please advise how I can raise a complaint?
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Kellie Hall (@kellsbells89) reported
@O2 01618263139 I'm confident it was not your 'promitional' department that called me and was in fact a scam. However if it was, I loved him telling me to **** off
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dan meskell (@dantheplumber2) reported
@O2 @123midgetchloe Are we wasting our time today? What's the problem?