O2 Outage Report in Lisburn, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Lisburn come from postal codes BT28.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 29: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Lisburn, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast and Lisburn.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Em (@EmGymMum) reported from Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland
How do I make a complaint with @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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paul (@macwool) reported
@Dayvdee @O2 I tried 6 times today to phone my daughter 2 Mike’s away in Lichfield & there was no signal. The signal for some time here has been awful. Why??
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emma whitmore (@emmaw1988) reported
@O2 I cant make or receive calls ? Is the network down
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ᗪᗩᐯE (@Jaxstad) reported
@O2 your customer service stinks!! Been cut off by one of your very rude employees!
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Chris Smith 🇬🇧 (@CyalumeSmithy) reported
@O2 where’s my surprise box I’ve been a loyal customer for absolutely ages!!!
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jonpluke (@John74245963) reported
@O2 I've had issues with mobile data connection in the UK, why is that?
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Sam Stent Producer (@SStentProducer) reported
Still a terrible signal with @O2 in #Paignton been going on for over a month now, was told it was due to be fixed a week ago today, called today and got told it’ll be another week until an engineer will be fixing a mast!
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Sarah (@lilsunshinesez) reported
Been a customer for like 20 years and never received a surprise box @O2 … I’m feeling left out. 🥺
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Tommy Warren (@TommyWa67064664) reported from Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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john bee (@johnbee77554498) reported
@O2 Can somebody look into the poor 4g in Liverpool city centre around Mann Island. This has been going on for along time now and it always appears to be at the weekend and in the afternoon. Just done a Speedtest and it was 0.24! It’s not just me having issues as well.
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Carly (@CarlyxMc) reported
@racj25 @O2 @Robinwindsor Same here! Been with o2 since 2008 and never received anything except price increases 🙄