O2

O2 Outage Report in Lisburn, Northern Ireland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lisburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lisburn, Northern Ireland 04/19/2024 19:00

April 19: Problems at O2

O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lisburn, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, Banbridge, Newtownabbey, Ballynahinch and Lisburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomBallynahinch Phone
United KingdomBelfast Wi-fi
United KingdomBelfast Internet
United KingdomBanbridge Phone
United KingdomBanbridge Phone
United KingdomBelfast Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.

  • EmGymMum Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.

  • leannereid1988 leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

  • SWAshleigh Ashleigh Shaw (@SWAshleigh) reported from Ballygowan, Northern Ireland

    How do I make a complaint with @O2

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮

  • jtoal James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • UlsterMag Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland

    @O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.

  • cimota Matt Johnston (@cimota) reported from Knockmore, Northern Ireland

    @O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏

  • Utter_Dil_Emma Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland

    I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • teresab79 Teresa Bartholomew (@teresab79) reported

    @O2 experiencing the worst customer service ever from you. How do I get to speak to someone?

  • vaudindavid David Vaudin (@vaudindavid) reported

    sorry for the poor automated helpline @O2 and the fact that your human agents, once I finally did get through, couldn't find my contract details when I asked about the term dates. I asked customer services to find this information offline and email me.

  • GurdasTheGreat Gurdas Singh Sually (@GurdasTheGreat) reported

    @KristianeClear @O2 Yup exactly the same happens to me. O2 have been promising to call me back for the last 6 weeks but don't do it then hang up on me when I'm explaining my issue. I feel for you because I'm equally frustrated!

  • aquatic_reviews matt (@aquatic_reviews) reported

    @tescomobile @O2 are the worst join them and they say I will get extra trade in then don't. I should get family discount and they say no as kept checking number and said its too late now. Then get 2 messages saying RPI increase. Terrible service really annoyed will cancel all asap

  • davywright65 DAVYLEFT.OBE.MBE.🎖🙂🇬🇧🇮🇱 (@davywright65) reported

    @O2 hang up when reporting fraud on my account. What a bunch of cowboys run your phone lines. Steal money from instead of investigating.

  • KristianeClear Kristiane Clear (@KristianeClear) reported

    @GurdasTheGreat @O2 I want to cancel as all they do is take our money. I need my phone for my job urgently and they can't even be bothered to reply to a DM or answer a call. Ironic since they're a mobile phone company and provider.

  • KristianeClear Kristiane Clear (@KristianeClear) reported

    I need urgent help from @O2 so I phoned customer service and the automated machine puts you down unless your phone has been stolen. How useless. What if customers need help and your site/app doesn't help. Do we just sit here unable to use our phone?

  • baronesspawsey Louisa (@baronesspawsey) reported

    So I can send tweets but can’t receive any! Can’t check Facebook, can’t check email, can’t connect to the internet in any shape or form. And it’s now day three like this, @O2 this is ridiculous. The problem is only when I am indoors

  • Bull0ck David Bullock (@Bull0ck) reported

    @O2 why when I'm trying to get in touch to speak to customer service I can never get through??? Your phone service is very poor.

  • nlmo3954 nlmo3954 (@nlmo3954) reported

    @O2 Hi thank you for replying. As I had a chat with one of O2 customer service they say that it is not on system the PAC and transfer? Then should I wait or ...