O2

O2 Outage Report in Lurgan, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lurgan, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lurgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lurgan, Northern Ireland 12/19/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lurgan, Northern Ireland

Latest outage, problems and issue reports in Lurgan and nearby locations:

  • niamharmagh11 Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern Ireland

    Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮

  • stephenblevins9 Stephen Blevins (@stephenblevins9) reported from Rich Hill, Northern Ireland

    Could someone at @O2 explain why the service in BT61 has been diabolical for almost two weeks? Bit of a nerve advising us of a spike in bills alongside a drop in service? Not exactly sure what I’m paying for at the minute.

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.

  • sophiebentley14 Sophie Bentley (@sophiebentley14) reported from Portadown, Northern Ireland

    @O2 Hi I need some help with a SIM swap. I have tried going in store but they said it’s an old account and have no access. When I call the customer care line it says call centres are closed and when I log onto the online portal it only lets you activate a blank sim?

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮

  • MrsZouZou Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland

    @O2 The name is Zoë and I’ve already checked for faults in the area and switched my phone on and off. Nothing has improved your service.

  • paulmcerlane www.paulmcerlane.net (@paulmcerlane) reported from Crumlin, Northern Ireland

    @O2 are there network issues in N.Ireland??

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!

  • UlsterMag Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland

    @O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.

  • cimota Matt Johnston (@cimota) reported from Knockmore, Northern Ireland

    @O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏

  • MrsZouZou Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland

    .@O2 sitting in a power cut, but at least I have full 4G signal…. Despite what my phone shows, nothing is updating and have been forced to hotspot off my husband’s EE signal… not your finest hour!

  • mcadam_rob Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland

    @coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month

  • DAVIDBUZZ2904 DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland

    @O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help

  • cimota Matt Johnston (@cimota) reported from Lisburn, Northern Ireland

    @O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenOld Stephen Old #HerewardTheWoke#BarnHelm#SAFC#EFBPE (@StephenOld) reported

    @Rozkez67 @O2 Also in the NW of England - L23 - I have a good signal. They tried to phone me today to see if I wanted to upgrade my phone.

  • ProfLisaDowning Lisa Downing (@ProfLisaDowning) reported

    @O2 every time I call your customer service number: "It has not been possible to connect this call". How is this acceptable? Please contact me. Terrible service.

  • Rozkez67 Kerry 🇪🇺 ♀️ #WomensRights Pro-EU, #NeverTory (@Rozkez67) reported

    @StephenOld @O2 Really weird. I have no signal whatsoever. Cannot do anything if I am out of my house and not on my wifi. Maybe it is just my town?

  • faceofboe Gillian (@faceofboe) reported

    Hey, @O2 I just paid an eye bleeding amount for an iPad upgrade... the sim swap service is rubbish. I can't speak to a person when I call you, just a computerised voice. The written instructions that came with the sim are *too tiny to read*

  • MylesOUFC Me (@MylesOUFC) reported

    @johnski2000 @O2 Have had the exact same problem - both on the website and the MyO2 app. Haven't been able to log in since about 9pm last night.

  • mitchfriedman5 Mitchell Friedman (@mitchfriedman5) reported

    @O2 how can someone actually contact customer service? the MyO2 app is completely broken and doesn't connect with an agent, and there isn't a phone number/live chat on the website.

  • Rozkez67 Kerry 🇪🇺 ♀️ #WomensRights Pro-EU, #NeverTory (@Rozkez67) reported

    Hello @O2 I have had no service with you for over 24 hours now. I am in the North West of England area, vould you maybe let people know when it will be fixed. I am constantly getting a Mast problem message. I need an open network to be able to reach clients & family. Thankyou.

  • tonihamill_ toni (@tonihamill_) reported

    My @O2 data keeps not working, happened yesterday and again today 😡😡😡 i’ll have a full four bars of 4G signal but the data still won’t work, turned my phone off n on countless times and it keeps happening, is there a known issue on this or what?

  • Jamesba66061676 James baxter (@Jamesba66061676) reported

    @O2 In my situation all my calls are going to the voicemail and there is no way I can get support from customer services. Shocking, no wonder why customers are switching between telecos

  • Scottroyb1 🐏 Scott 1 🐏 (@Scottroyb1) reported

    @O2 your customer service is a joke. Been lied to every day for 4 days running now. #getinthebin