O2 Outage Report in Lurgan, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Lurgan, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lurgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Lurgan, Northern Ireland
The most recent O2 outage reports came from the following cities: Craigavon and Banbridge.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lurgan, Northern Ireland
Latest outage, problems and issue reports in Lurgan and nearby locations:
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www.paulmcerlane.net (@paulmcerlane) reported from Crumlin, Northern Ireland
@O2 are there network issues in N.Ireland??
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@O2 @druwakely I’ve never got an @O2 treat they charged an elderly customer my gran over £200 on pay as you go for a month
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Niamh Thornbury (@niamharmagh11) reported from Lurgan, Northern Ireland
Is anyone else having problems with the 4g on @O2 😭 please tell me my phone not broke
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve been onto your customer services. They refused to tell me how much it would cost to buy out this awful contract. Threatened termination fees from @o2. A retentions team will be in contact. 🙄 My family member *thought* she was with @o2 - misdirection from you of course. 🤮
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Sophie Bentley (@sophiebentley14) reported from Portadown, Northern Ireland
@O2 Hi I need some help with a SIM swap. I have tried going in store but they said it’s an old account and have no access. When I call the customer care line it says call centres are closed and when I log onto the online portal it only lets you activate a blank sim?
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Blah Blah Blah (@UlsterMag) reported from Banbridge, Northern Ireland
@O2 Carphone Warehouse I think. I was told because my contract was with o2, they would fix it.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@O2 Hi my gran is an elderly customer of 02 and keeps getting calls from 02 and has said many times not to ring her again and you keep doing so I want an explanation !
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@O2 Hi I’ve switched my gran switched from pay as you go to pay monthly and her phone number still hasn’t switched can someone help
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Stephen Blevins (@stephenblevins9) reported from Rich Hill, Northern Ireland
Could someone at @O2 explain why the service in BT61 has been diabolical for almost two weeks? Bit of a nerve advising us of a spike in bills alongside a drop in service? Not exactly sure what I’m paying for at the minute.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 You don’t get the same experience on @ThreeUK - never get shady third party companies calling. You treat your customers like another product to be sold. It should be criminal. I’m actually disgusted. 🤮
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland
.@O2 sitting in a power cut, but at least I have full 4G signal…. Despite what my phone shows, nothing is updating and have been forced to hotspot off my husband’s EE signal… not your finest hour!
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Zoё Pritchard (@MrsZouZou) reported from Donaghcloney, Northern Ireland
@O2 The name is Zoë and I’ve already checked for faults in the area and switched my phone on and off. Nothing has improved your service.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
It’s plain that @O2 sell their customer database to any player willing to put up the cash. Which is why the customer ends up targeted by bad players like @aerial_direct preying on ignorance of what a megabyte is.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Brooke (@petebrooke1969) reported
@O2 Oh great a network thats struggles with 4g and a cable company that has the worst service ever
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O'Flaherty Events 💙 (@oflahertyevents) reported
@O2 No thanks. @virginmedia need to up their customer service first.
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England
@O2 Since the merger the O2 signal has been shocking.
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🌙 lauren. (@lllaurenxox) reported
Never usually have a bad word to say about @O2 but they just let me go through checkout for an iPhone 13 to then email me an hour later to say they have no stock at all?! If you have no stock, say that at the beginning!
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Craig Moffat (@cmoffat11) reported
@O2 I have been attempting to get an issue resolved via your online chat, but after chatting with 5 different "experts" I'm still no further on. Could you reply to my DM please? Thanks
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john yeoman (@johnyeoman1) reported
@O2 my sons phone is not working and am paying for insurance looking for phone number to csll about it
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Snickety Lemon (@SnicketyL) reported
@O2 Over the course of 4 days?I’ve been in three different counties so I would like to think so. Although the area I moved to last year has had little to zero network coverage from O2 for over 11 years, according to the neighbours. And O2 have done absolutely nothing about that.
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Brand HQ (@BrookBrand) reported
@O2 your data service is chappy and I am very upset that your customer care only feed me the same lines since Jauary21 with no improvement! I need a refund!
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Aryan Tripathi (@AryanTr10729161) reported
@alcatelmobileuk @O2 Hii I am from India and I have Alcatel pop 4 10 tablet. I am facing some problems .Can u give me ringer for my tablet .
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Michael Bratley (@MichaelBratley) reported
@O2 I am getting very frustrated at the lack of communication about this. The status checker says that "we are making progress, but are not quite there yet" and this hasn't changed since the problem first started. Somebody must know what is going on and what the schedule of work is?