O2 Outage Report in Crumlin, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crumlin, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 19: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Crumlin, Northern Ireland
The most recent O2 outage reports came from the following cities: Belfast, Lisburn and Antrim.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crumlin, Northern Ireland
Latest outage, problems and issue reports in Crumlin and nearby locations:
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ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland
@Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.
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askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland
@O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back
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Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland
@O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
@O2 AirPods and 🎅 is looking after them! Again fantastic service.
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!
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Em (@EmGymMum) reported from Belfast, Northern Ireland
@O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!
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leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland
@O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)
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Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland
@virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 I’ve spoken to Naomi on your team already. That’s was a useless ten minutes. Refused to tell me details of how to cancel - just threatened temrination fees. Offered renewal. Honestly she would have had to have offered a unicorn in a colour of my choice to get a renewal.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 2) They’ve endured under this contract for 30 months (exploited by salesmen) and it finally ends in April so they’ve asked me to help them. I went into our local O2 store and they told me it was a 33 month contract, wasn’t actually with them and there would be a termination fee
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Rob McAdam (@mcadam_rob) reported from Lurgan, Northern Ireland
@coolfm just when you feel it could be you winning the cool cash call , the stupid networks @tescomobile & @O2 are down and have been for over an hour now 😠
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Matt Johnston (@cimota) reported from Knockmore, Northern Ireland
@O2 But thanks for your valiant “how can we help” which you know and I know was “customer service theatre”. 🎭 It really gives the impression you care one iota about customer service and privacy. 👌 Which is, of course, nonsense. But good play 👏
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Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland
I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.
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Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland
@angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland
@TalkTalk No the @TalkTalk number was 03451720088 And @O2 give me 03451720091 The email number was 03451720032 No success at all very bad customer service so far !!!
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@Aerial_Direct @O2 You play fast and loose with customer records and exploit trust. Shame on @o2 for a blatant breach of customer goodwill.
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Matt Johnston (@cimota) reported from Lisburn, Northern Ireland
@O2 Which was apparent from my first tweet. I’m not asking for you to intervene. I was asking when are you going to develop some principles and stop selling your customers details to bad players like @Aerial_Direct
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Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland
Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.
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kierankane (@kkanecelt) reported from Belfast, Northern Ireland
@o2 is the worst shittiest network I've ever been on in my life
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Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland
@O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Liverpool (@sam29663452) reported
@O2 upgraded yesterday through your app. There was an option for ‘need more help’ with WhatsApp link. Now been told my upgrade cancelled but fraud team and my account compromised. Not even had a call from o2. Deeply concerning
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jess (@jessportch) reported
@O2 I’ve DM’d, no response and still no signal
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Risu_Chuu (@risu_chuu) reported
@O2 hi! I joined o2 through virgin. But having it for three months now and I just don’t have signal. Not enough to load up pictures from WhatsApp or twitter unless I’m with WiFi.
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Mary North (@lualad52) reported
@O2 The bank have done all their checks and say it is with my network. My number has been confirmed as correct
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Mary North (@lualad52) reported
@O2 Bank have done all checks. Problem they say is with network provider
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kelly * hibernation mode active * (@purple_dragon25) reported
@O2 hi can you help me please? Dad is on 10% of a reward (he tops up £10 so is £1) and he's had a text come through telling him to save it or spend this £1 before 31st March or he'll lose it - the issue being that we go onto the website and it says he has nothing to claim or save
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Connie Callaghan (@ConnieCallagha8) reported
@O2 the customer service we have received has been shocking, an hour and a half on the phone and making my mum has had to travel 12 miles two days in a row and no help has been given please tell me what I have to do to help her @MarkEvansO2
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported
Not getting or temperamental mobile data in Selsdon @O2 apparently a mast is down... This has been happening for months... How long does it take to fix a mast?
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Georgina Depree (@GeorginaDepree) reported
@O2 surprise surprise you are a victim of fraud by o2 and they still are not quick enough to refund or have any companion in fraud to a loyal customer you ring customer service and have no idea what your going on about this case I’ve been fitting for has nearly took 3 months!
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𝗖𝗼𝗺𝗯𝗮𝘁 𝗕𝗼𝗼𝘁 (@combat_boot) reported
@ben__h @O2 O2, what to do? Hope the fuss about the bus, distracts the bad poetry crew? And stop bad rhythm that doesn’t track, For you, @O2?