O2 Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO31 and YO10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near York, England
The most recent O2 outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| York |
Total Blackout | |
| York |
Total Blackout | |
| York |
Phone | |
| York |
Phone | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Nick Hatfield
(@nickhat75) reported
from
Cliffe, England
@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Dominic Bamber YSJSU
(@DomBamberYSJSU) reported
from
City of York, England
@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Jemma Jonathan
(@jemmajon) reported
from
Askham Richard, England
@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Russ Leighton
(@Russeboy) reported
from
York, England
Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Robins
(@TomzyYT) reported
@O2 any Chance you can help, My direct debit for some reason will not go through, and is now overdue, the app is showing an error and every time I call I get told by a Human “were experiencing an error please call back in 24-48 hours” and the line is cut off?!
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MB83687
(@MB83687) reported
@O2 wow. Your customer service team. Just called to cancel a contract "yeah systems are down. It's a pain in the arse for everyone. Sorry about that mate". Think your staff think they're down the pub. Probably are tbh.
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Stephen Curry
(@Stephen_Curry) reported
@O2 I’m in Austria connected to a 3G network with mobile data on, but my phone tells me I cannot access data. Can you explain? I understand roaming in the EU is included in my tariff.
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Hilary Basford
(@hilbasfo) reported
@O2 MyO2 is not functioning properly - I cannot any information about my account "the information is not available, please try later" Is this specific to me, or a website issue? Thanks
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Packiyanthan Sayanthan
(@CoReMighty) reported
@O2 Hello, I want to make a payment to my phone plan but the website isn't loading. Could you help?
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Danielle Cholewa
(@Danniibird16) reported
@O2 sick to death of having such a rubbish signal in the Oldham area. Paying for a service that isn't working. 🤬
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TwelveTwentyTwo
(@TwelveTwentyTw2) reported
@O2 this is wack. Computer upgrade during a working day doesn't seem like great business sense. Definitely leaving!! Problem after problem!
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Sandesh
(@sandeshkuckian) reported
@virginmedia @O2 Please sort out the issues with your lower speed services before these claims, we have had issues with intermittent connection and really slow speed for over a year and still not resolved!!!
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Pete
(@RainbowLightID) reported
@O2 trying to get a voucher code to work online for 3 days. 4 calls to o2 an no one can help they just tell me to call back. Each time 45ms - 1hr to get through. Called back today and they aren't taking any calls from anyone. O2 Community website down. Is o2 close to going bust?
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mcdiesel
(@mcdiesel88) reported
@virginmedia & @O2 merge: Here's more data - don't need. Here's a faster broadband speed - don't need. Here's 3 signal boosters for your house - don't need. You could upgrade - don't need. How about one bill with a discount? How about free upgrade to 4K? Better channels on TV?