O2 Outage Report in York, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in York come from postal codes YO10 and YO31.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in York, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in York, England 04/16/2024 06:25

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent O2 outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • GrahamKavanagh7 Graham Kavanagh (@GrahamKavanagh7) reported from York, England

    @daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • nickhat75 Nick Hatfield (@nickhat75) reported from Cliffe, England

    @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardMeaghan Richard Meaghan INTP (@RichardMeaghan) reported

    @virginmedia @TheBHF @O2 I have just tried using the customer complaints email and it has be returned back to me. I closed an account in May 2022 and was then charged for following months. I had to pay this to close the account a second time and now I have CapResolve asking me for more money???

  • Kristal79UK Kristal79 (@Kristal79UK) reported

    @O2 hi how can i cancel? I have now had no netweek for 6 days and you state the mast wont be fixed until the 11th. This is awful service. tried called and ita 40 mins wait!! #getmeoutofhere #pleasereleaseme #NO2!

  • samcwhufc ⚒️Sam the Hammer⚒ (@samcwhufc) reported

    @Sam6WHU @O2 Also, at the point of complaint, request a DSAR which confirms all your contact with them and all details on your file etc

  • InfernalOne_ Mr. F 🇮🇹 (@InfernalOne_) reported

    @O2 Well it’s unacceptable. Not only have I had **** signal in my area since I joined, I can barely ever get in contact with O2 unless I waste my time trying to call in and wait 30 minutes to an hour for anyone to pick up…

  • geordiechris48 Chris Johnson (@geordiechris48) reported

    @O2 Been a problem with a local mast here for over 18 months & you're still "negotiating with the landlord" to get on the property to fix it. How are talks (if you are in contact with the landlord) taking so long? @iD_Mobile_UK beats your signal hands down piggybacking @three network

  • jaygallant007 J2G (@jaygallant007) reported

    @O2 Stay away from this company they're the worst network provider I have ever dealt with

  • jane03832094 jane (@jane03832094) reported

    @O2 DO NOT SIGN UP FOR AN o2 CONTRACT! Disgusting service! They don’t give a crap!

  • BANKSINATRA2047 🇬🇭MILS⭕️N!🇸🇱 (@BANKSINATRA2047) reported

    Don’t let me start with @O2 constantly lied about them calling me on specific days when they didn’t. Signal is 2 bars of 4G when I’m on a 5g contract. And I have to leave my flat for better signal just to make a call. Has anything changed. No.

  • the_real_player darren davies (@the_real_player) reported

    @O2 i need help with something could you assist?

  • JeLifromtheblok JeLi (@JeLifromtheblok) reported

    @Ginger_Tucci @O2 I never get signal in any city centre with @ThreeUK either, I never get more than 2 bars of signal anywhere I go, even stood next to a phone mast 🙄