O2

O2 Outage Report in York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in York, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in York, England 11/09/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • GrumpyBiker1969 Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • nickhat75 Nick Hatfield (@nickhat75) reported from Cliffe, England

    @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

  • GrahamKavanagh7 Graham Kavanagh (@GrahamKavanagh7) reported from York, England

    @daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • heatheerrxo Heαther ♡ (@heatheerrxo) reported

    @O2 I mean I’ve been having issues since 24/01 so the fact it’s taking this long to sort isn’t really acceptable but okay

  • danmiell88 Daniel Miell (@danmiell88) reported

    @O2 ✅ mast at capacity in Stroud making signal useless and doing sod all about it.

  • Dru_nuts87 Drew (@Dru_nuts87) reported

    @O2 Constant issues even with 4g signal, go through everything they say to get it to work.. it doesn’t! Asked me what postcode, gave up as I work up and down the country it literally happens everyday everywhere!

  • Trebor68 RobCourtney (@Trebor68) reported

    @O2 all international calls barred on my mobile but o2 support are “too busy to assist”. Renewal looming. I know where this is going.

  • futurethinker30 Future Thinker 2030 (@futurethinker30) reported

    @O2 you didn’t collect my direct debit last month. My dd is live and I had money and now my o2 account was showing overdue ! I paid via card but it better not go against my credit report or I’m making a formal complaint !

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @monika_niemi @virginmedia @O2 Hi Monika, I am very sorry to hear of this issue. Please feel free to DM us if you would like further assistance? Thanks. RB

  • MarysiaT Marysia Trembecka (@MarysiaT) reported

    .@O2 changing over to o2 is proving a nightmare, my phone no was working, texts don’t, and now my mobile number is apparently out of service… & we have to wait another 50mins for my 24 hr pac code to be fulfilled they can’t look now #badservice

  • tobiashavec Tobias Havec (@tobiashavec) reported

    @O2 Glad to see I’m not the only one who never gets internet despite 4g and full bars

  • RealMattKing MATT KING (@RealMattKing) reported

    @O2 You're a ******* disgrace. My credit score dropped 34 points overnight because you were sending me bills for a phone I never owned & DESPITE you admitting the bills were sent in error and that your **** up was fixed, you've now reported my 'default' to credit agencies. #O2LIE

  • Charlotte_BRFC Charlotte Reynolds (@Charlotte_BRFC) reported

    @Luce1982 @O2 @EE Much better signal but prices are increasing by 14.4% in march