1. Home
  2. Companies
  3. O2
  4. York, England
O2

O2 Outage Report in York, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in York, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • MarinaPlatts
    Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • GrumpyBiker1969
    Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • leegra79
    Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • GrumpyBiker1969
    Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England

    @rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only

  • martynpie
    Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • prysds
    Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • No21York
    No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • nickhat75
    Nick Hatfield (@nickhat75) reported from Cliffe, England

    @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

  • seabrkei
    Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • FernieBell
    fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    @daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.

  • MarinaPlatts
    Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • ashleighharkusx
    Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • Mrs_Hopkins_Y6
    Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • yorkonafork
    York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • marcrobinson09
    Marc Robinson (@marcrobinson09) reported

    @O2 how hard is it to get to talk to someone about an upgrade stupid auto verification does not understand english

  • RichardHilsley
    Richard Hilsley (@RichardHilsley) reported

    @O2 been on hold 45 mins trying to take a new contract , I'll try another network

  • JBooLJRB
    JBL (@JBooLJRB) reported

    @O2 someone fraudulently opened an O2 account in my wife's name, she this fraud with O2 and was advised the fraud team would contact her within 10 days,they did not. She continues to receive payment notice letters and this has effected her credit score. O2 have of ZERO help

  • Oh_Em_Z
    Z (@Oh_Em_Z) reported

    @O2 it's been 16 working days since I redeemed the guiness I won on priority, the email states it will be dispatched within 10 working days, I've had no update can you help?

  • grazzii14
    Ray the Iridescent Prince of the Darkness 🧚‍♀️ (@grazzii14) reported

    Shout out to @O2. Crazy exit fee for a service that doesnt work. Was sold a contract based on the coverage checker which flat out lied (they sent engineers to the area and agreed nothing could be done for 4g), so now I need to pay over £200 to leave. No video calls for me then...

  • lparkin
    Lee Parkin (@lparkin) reported

    @O2 what’s going on with your signal in the centre of Edinburgh? 5G went down to 3G and absolutely nothing loads!

  • MikeH0llister
    Mike (@MikeH0llister) reported

    @O2 hey, my grandparents got a couple of new phones with o2 contracts but they cant get service. I dont think their sims have been activated. What can we do?

  • Karlbacon6
    Karl bacon (@Karlbacon6) reported

    @O2 Still not working can not send text

  • RitchieHooper
    Ritchie Hooper (@RitchieHooper) reported

    @O2 visited two stores in 4 days and got terrible service in both !!!

  • Jasminejbarnes
    Jas (@Jasminejbarnes) reported

    @O2 I haven’t had service since yesterday but have had no update etc as to when it will return, the website has no real info...?