O2 Outage Report in York, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in York come from postal codes YO10.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near York, England
The most recent O2 outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Total Blackout | |
| York |
Phone | |
| York |
Phone | |
| York |
Phone | |
| York |
Internet | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Russ Leighton
(@Russeboy) reported
from
York, England
Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Dominic Bamber YSJSU
(@DomBamberYSJSU) reported
from
City of York, England
@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Jemma Jonathan
(@jemmajon) reported
from
Askham Richard, England
@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Nick Hatfield
(@nickhat75) reported
from
Cliffe, England
@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Ryan #Immigrant 🇺🇸in🏴
(@cleverfrances) reported
Dear @O2: I have yet to receive a confirmation email that my account has been cancelled (you never sent my SIM despite happily sending a bill). MyO2 still says I have an account and that you're taking money from me soon, despite never once receiving service. Please sort this out.
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M🔥
(@MMlaflame) reported
@O2 what the hell is wrong with your signal
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craig 🟨🟥
(@craig_drake) reported
@bluegaschris @FrazAnders @O2 Is it about their network lies? Where it says you have 5 bars of 4G+ but in reality the Internet doesn't work at all? And when you check the mast is broken or they are unusually busy.
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Moka Eswar
(@MokaEswar) reported
@simulatednomad @nothing @O2 I think they are having some issues with carrier and they may not launch this first model in US
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Lee Harvey
(@HarveyDecor) reported
@boozyp @O2 Bullshit lies about mast issues. They tell us the same in Wrexham.
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Dave Hodges
(@Daveeeh) reported
@O2 visual voicemail on Android (Pixel 7) shows no messages but I just dialled 901 and there are 3 new messages apparently :-( How can I fix?
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wendy marsh
(@marsho78) reported
Your service @O2 is bloody shocking, your tech team deleted my APN settings by accident resulting in me having no use of my new phone nearly 2 weeks ago and you've still not put it right!!! Funny you've been quick enough to take another payment though 🤬🤬🤬
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Claire Case
(@ClaireyCribs) reported
@O2 Hi, please can you reply to my DM? It's 2 weeks since I ordered a SIM now, it's still not here so I can't use it / activate it / anything. "Tracking" just says dispatched and it usually comes next day!!! 🤯 Not sure if I should just cancel and start again at this point?
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Jóse
(@imjoseabreu) reported
@O2 Also except for your lazy engineers that for more than 3 months haven’t take care of the connectivity issues in central London, especially (Stockwell, Vauxhall, Nine Elms) areas!
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Ellen Goodman
(@_ellengoodman) reported
@kylesoo @O2 Yes - Vodafone didn't work anywhere in or near my flat. But it took over a year and I think I raised the issue 3-4 times during that period! What did help was finding the CEO's email and sending the complaint there 🙃