O2 Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO31 and YO32.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near York, England
The most recent O2 outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Phone | |
| York |
Phone | |
| York |
Internet | |
| York |
Phone | |
| Tadcaster |
Internet | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Nick Hatfield
(@nickhat75) reported
from
Cliffe, England
@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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Neil Mc Manus 📱+🍺+💉+🚘=❌
(@GrumpyBiker1969) reported
from
Strensall with Towthorpe, England
@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Sidhu
(@r1ckysidhu) reported
@aman_matharu @O2 @DeliverooHelp Awful customer service. Clearly passing the buck and avoiding their duty to the most important person in this equation. The customer
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laura
(@LaauraAnne) reported
@O2 hi, I’ve been having issues with my data for the past 4 days. Is my sim broken or is a problem on your end? Haven’t been able to connect using it😢 Thanks :)
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Karina Rae Pockett
(@KarinaPockett) reported
Never have I been more stressed - I’ve been with @O2 19 years and yet they always seem to mess up! I paid for a phone outright only for them to mess up my order so I had to call my bank to try and get their pending funds refunded back to me
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Mark Spence
(@SpenceDMark) reported
@O2 O2s incompetence knows no bounds... You have no signal in my area, hence my query and complaint... but you KEEP trying to call me. I HAVE NO SIGNAL... Email me
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mally mummy
(@mally_mummy) reported
@O2 were having problems making and receiving calls in the Kingswood, Bristol area for the last three days. Is there a problem? It’s not just my o2 phone, also husbands.
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Sean Constable
(@BinkyMcBiff) reported
@kellyfhaycock @O2 I have been thinking exactly the same - must be one of those enticing new customer things. But like new Sky Tv customers paying £50 a month less than me despite me being a customer for years. Cannot recall the exact moment customer loyalty started being punishable??
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vanessa ⁷
(@EMPIREJE0N) reported
@O2 hi how do i cancel my disney plus 6 month subscription after the 6 months end?? tyvm
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AV8
(@Asif15584925) reported
@kellyfhaycock @O2 I’ve been with O2 for 24 years what have they given me NOTHING apart from poor customer service
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Pat Bass
(@BassyTweet) reported
@O2 update after 90 mins in the chat room they offered me £20 credit when I said I wanted to raise a complaint they removed £20 credit ,,,, ive got to wait 5 days to get a resolution!
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karrie
(@KarrieboKarrie) reported
@O2 can you please advise your customer complaint email address?