O2 Outage Report in Cliffe, North Yorkshire, England

Problems in the last 24 hours in Cliffe, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cliffe, England

Latest outage, problems and issue reports in Cliffe and nearby locations:

• 
  Marina Platts (@MarinaPlatts) reported 1 minute ago from York, England

  @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

• 
  Kelly 💙💛 (@kellyann2407) reported 2 minutes ago from Selby, England

  So sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork

• 
  Ruth Hopkins (@Mrs_Hopkins_Y6) reported 3 minutes ago from York, England

  @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

• 
  Dominic Bamber YSJSU (@DomBamberYSJSU) reported 4 minutes ago from City of York, England

  @Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter

• 
  fern bell (@FernieBell) reported 4 minutes ago from York, England

  This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

• 
  Ashleigh✨ (@ashleighharkusx) reported 6 minutes ago from York, England

  @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

• 
  Doug Paulley (@Doug_Paulley) reported 11 minutes ago from York, England

  @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

• 
  York on a Fork (@yorkonafork) reported 12 minutes ago from York, England

  @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

• 
  Marina Platts (@MarinaPlatts) reported 13 minutes ago from York, England

  As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

• 
  Russ Leighton (@Russeboy) reported 16 minutes ago from York, England

  Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.

• 
  Keith Seabridge (@seabrkei) reported 17 minutes ago from York, England

  @daviddunninguk @O2 Have you considered switching to another network?

• 
  Richard Gear (@prysds) reported 21 minutes ago from York, England

  @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

• 
  York on a Fork (@yorkonafork) reported 22 minutes ago from York, England

  Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

• 
  York on a Fork (@yorkonafork) reported 31 minutes ago from York, England

  @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

• 
  No.21 York (@No21York) reported 38 minutes ago from York, England

  @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

• 
  York on a Fork (@yorkonafork) reported 42 minutes ago from York, England

  @O2 Aha. It’s equally telling that a failure feels like normal service.

• 
  Jemma Jonathan (@jemmajon) reported 43 minutes ago from Askham Richard, England

  @O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap

• 
  Rob Constable (@conno86) reported 43 minutes ago from Goole, England

  @O2 About an upgrade, using the messenger device on app but it’s a slow process

• 
  Nick Hatfield (@nickhat75) reported 47 minutes ago from Cliffe, England

  @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

• 
  Andy Knowles (@andykatassetiam) reported 53 minutes ago from York, England

  @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Bretland (@BretlandCraig) reported 22 seconds ago

  @Nicole45271161 @O2 Hi, I’m having issues with o2 nobody can hear me when I call them or they call me. If I watsapp or FaceTime etc it’s perfect. Is this the same issue as yours? Basically I can hear the other person on the phone but they can’t hear me!

• 
  Jon Pepper (@JonMagicman) reported 34 seconds ago

  @O2 And now no WiFi calling, even though O2 confirmed it would work prior to me switching. Only been on the network today and I'm leaving tomorrow and moving elsewhere. 2mb download as top speed and no WiFi calling, even though it has always worked with EE. Should never have left

• 
  Seb Saunders (@sosaunders) reported 2 minutes ago

  @O2 hi, I've brought two new phones from mobile phones direct on the O2 network. I am trying to move my old o2 numbers to my new contract. This should be easy but 3 attempts later currently not happening. My wife now has 2 phones and both numbers don't work. Fix it

• 
  Emily Morritt (@EmilyMorritt) reported 6 minutes ago

  @O2 how long are you going to put this off? 3x I’ve waited weeks for a manager to call within 48hrs. 25/11 I’ve waited for the fraud team to contact me within 28 days. All you’ve done is send me letters, affect my credit score & hung up on me. Worst customer service imaginable

• 
  Andrew Dibb (@andrewdibbmusic) reported 7 minutes ago

  @O2 Just followed link from MSE website to O2 for sim only 12mth deal. It processed with my current number but, whilst O2 website clearly showed 6mth £0 airtime deal (I have a screenshot of this!), o2 claim it doesn’t exist….spoke for 1.5hrs to 5 o2 staff - Help, Not sorted!

• 
  Jon Pepper (@JonMagicman) reported 9 minutes ago

  @O2 Thank you. Tried all of that already and still the same. Think I've made a major mistake. 2mb download in a town centre with excellent reception is terrible.

• 
  Moinyyヅ (@Moinyy) reported 14 minutes ago

  @O2 you provide the best internet service 🙄really getting my money’s worth

• 
  Laura O (@LauraO29325141) reported 17 minutes ago

  @O2 any chance of you fixing the phone mast any time soon? Been without signal all day. Why am I paying you when I can't use my phone?

• 
  Siobhan Elise (@starbeyond2) reported 18 minutes ago

  Angered by the service from @O2 poor and rude customer service. Still without phone network since 06:30 this morning.

• 
  Adam 🏳️‍🌈🏳️‍⚧️✊🏿🇪🇺 (@theadz01) reported 20 minutes ago

  @o2 my number was supposed to port over from Three to my new O2 Sim today. Old sim shut off at midday and number has not ported over to o2 still. Can you help please?