O2 outages and service status in Cliffe, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cliffe, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cliffe, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Cliffe, England
Latest outage, problems and issue reports in Cliffe and nearby locations:
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Marina Platts (@MarinaPlatts) reported from York, England@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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York on a Fork (@yorkonafork) reported from York, England@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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Marina Platts (@MarinaPlatts) reported from York, EnglandAs a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Kelly 💙💛 (@kellyann2407) reported from Selby, EnglandSo sick of not getting any signal with @o2 whilst at home. Calls either drop out, unable make a call or cant receive calls and they go straight to VM. So frustrating! 🙈 reported & get told 'everything is fine' - so embarrassing when on calls with work. #timetochangenetwork
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Doug Paulley (@Doug_Paulley) reported from York, England@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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York on a Fork (@yorkonafork) reported from York, England@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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No.21 York (@No21York) reported from York, England@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Nick Hatfield (@nickhat75) reported from Cliffe, England@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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Ashleigh✨ (@ashleighharkusx) reported from York, England@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Russ Leighton (@Russeboy) reported from York, EnglandHey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Richard Gear (@prysds) reported from York, England@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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York on a Fork (@yorkonafork) reported from York, EnglandSeriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Jemma Jonathan (@jemmajon) reported from Askham Richard, England@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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York on a Fork (@yorkonafork) reported from York, England@O2 Aha. It’s equally telling that a failure feels like normal service.
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Andy Knowles (@andykatassetiam) reported from York, England@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Martyn Pysanczyn 🌀 (@martynpie) reported from York, EnglandUgh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, EnglandGetting real sick of not having any signal @O2 barely been able to call out this last week or two 👎
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fern bell (@FernieBell) reported from York, EnglandThis is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jmcconville710 (@jmcconville710) reported@O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim
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KopiteinPoland (@KopiteinPoland) reportedBefore @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney
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jmcconville710 (@jmcconville710) reported@O2 thank you to Murren for sorting out the SIM card issue , 🌟🌟🌟🌟🌟 service .
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mark francis (@markfrancis1968) reported@O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock
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Julie Dickerson (@JulieTessa46) reported@mattstingray @O2 I’m finding exactly the same and their response was use WiFi calling! A great help when you don’t have access and need to make a call.
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Wing Tsang (@wtsang_) reported@willyepp @O2 I’m having the same issue and o2 asked where the app and my phone was “up to date” 😢
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Dan Hicks (@itshicms) reported4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless
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TJ (@teejwxm) reported@O2 Every one in my workplace is having issues.
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Miss Music (@K8ie1987) reportedYep, @O2 signal is DREADFUL