O2 Outage Report in City of York, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near City of York, England
The most recent O2 outage reports came from the following cities: York and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Wetherby |
Internet | |
| York |
Phone | |
| Tadcaster |
Internet | |
| Malton |
Phone | |
| Malton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of York, England
Latest outage, problems and issue reports in City of York and nearby locations:
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Nick Hatfield
(@nickhat75) reported
from
Cliffe, England
@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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SJ Lorrimer-Wood
(@SJLorrimer) reported
from
Garforth, England
Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Doug Paulley
(@Doug_Paulley) reported
from
Wetherby, England
@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte ❤💜
(@lottoo86) reported
@O2 Shame you cant support customers. As for the complaints department think it must be non existant. Lets hope the Ombudsman can shift you guys into action. Anyone thinking of going with these AVOID
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TONI
(@TOHN) reported
@O2 Thanks, I don't have WiFi calling option even though my device is supposedly supported I guess because it's not running O2 firmware. The local phone mast is constantly down that's the problem. Fix it once and for all please
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Isla Neslon
(@Islaneslon) reported
@O2 featured on @BBCWatchdog I am another ‘non’ customer who is having their fraud report ignored and threatening letters sent. Credit rating being destroyed. House move put on hold due to it! Thanks O2 😡
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Daj✨
(@dajeemikayla) reported
Very poor customer service @O2 having to deal with the nightmare of having my personal belongings stolen from me, in addition to waiting days on days to get any further information. But take money from my account for a bill INSTANTLY
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Crocidolite
(@Crocidolite11) reported
@O2 hi. I have a works business phone via o2 and I can’t get wifi calling. Is this something that can just be activated on the phone i have Samsung A12. Looked on the phone there is no option to switch it on, but says sign in to activate it. Does the employer need to ask?
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Luka
(@Lukabex) reported
@O2 hi I’m in France, I have a travel bolt on, but I cannot get 4G/5G service. My partner who’s also an O2 customer with the same phone isn’t having this problem, help
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Gary JJ Spate
(@GaryJJSpate) reported
@O2 From Saturday morning until Tuesday morning I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?
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Erin O'Connor
(@erinoco664) reported
@O2 really need to get their service fixed. Paying a lot for a phone that barely have network and internet
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Andy Bowater
(@AndyBowater) reported
@O2 must be the worst utilities company I have ever had the displeasure of dealing with. Never activated a SIM card, cancelled the contract within the cooling off period and after a email from them confirming I owe nothing I still get emails demanding money. Disgraceful. #Mobile
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CommandaCoder
(@CommandaCoder) reported
@O2 I never had a pac code. As part of the call he asked for the order number of the new account (the MS number). As I haven't received any text or email about the transfer I getting stressed out. I can't afford to lose my old number.