O2 outages and service status in City of York, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of York, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near City of York, England
Latest outage, problems and issue reports in City of York and nearby locations:
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Andy Knowles (@andykatassetiam) reported from York, England@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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York on a Fork (@yorkonafork) reported from York, England@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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York on a Fork (@yorkonafork) reported from York, England@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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Keith Seabridge (@seabrkei) reported from York, England@daviddunninguk @O2 Have you considered switching to another network?
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Doug Paulley (@Doug_Paulley) reported from York, England@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, EnglandHello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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Alex Reid (@alexx_reidd) reported from Garforth, England@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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Doug Paulley (@Doug_Paulley) reported from Wetherby, England@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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Martyn Pysanczyn 🌀 (@martynpie) reported from York, EnglandUgh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Marina Platts (@MarinaPlatts) reported from York, EnglandAs a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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No.21 York (@No21York) reported from York, England@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Graham Kavanagh (@GrahamKavanagh7) reported from York, England@daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏
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Emily (@emilyneilson22) reported from Easingwold, EnglandI can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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York on a Fork (@yorkonafork) reported from York, EnglandSeriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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fern bell (@FernieBell) reported from York, EnglandThis is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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York on a Fork (@yorkonafork) reported from York, England@O2 Aha. It’s equally telling that a failure feels like normal service.
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Russ Leighton (@Russeboy) reported from York, EnglandHey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Ashleigh✨ (@ashleighharkusx) reported from York, England@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Paul Goddard Esquire (@onemoreday1966) reportedJust nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!
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Alex scott (@Alexscott066) reported@O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?
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MR NICE (@countycasual77) reported@O2 The entire area is down
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Kelsey (@JugTheKel) reported@O2 Almost never shows your end
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PB1982 (@pb1982) reportedAfter 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2
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Marcia Bigg (@marciabigg) reported@O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.
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IndifferentMonKeY- (@IndifferentM) reported@O2 @O2 the worst experience i've EVER had. Stay away from this company.
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Tolly 🐢💨 🇬🇧🇪🇺🇨🇦🇮🇪 (@TollytB) reported@RedRosesRugby @O2 I'm still worried about not having a powerful ball carrying 12. Without one defences can safely drift and cut off space out wide. Rowley is not a 12 despite all of her talent. Shame Emma Orr is injured, as the Scottish backline could cause problems in that area. 🐢💨
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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chris fear (@bluegaschris) reported@O2 @DRyan2013 Still pulling everyone’s pants down then soon as my contact was up I could not leave fast enough! Terrible service