O2 outages and service status in City of York, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of York, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near City of York, England
Latest outage, problems and issue reports in City of York and nearby locations:
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York on a Fork (@yorkonafork) reported from York, EnglandSeriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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fern bell (@FernieBell) reported from York, EnglandThis is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Richard Gear (@prysds) reported from York, England@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Martyn Pysanczyn 🌀 (@martynpie) reported from York, EnglandUgh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Doug Paulley (@Doug_Paulley) reported from Wetherby, England@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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No.21 York (@No21York) reported from York, England@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Marina Platts (@MarinaPlatts) reported from York, England@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Emily (@emilyneilson22) reported from Easingwold, EnglandIf there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Ashleigh✨ (@ashleighharkusx) reported from York, England@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Nick Hatfield (@nickhat75) reported from Cliffe, England@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens
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Andy Knowles (@andykatassetiam) reported from York, England@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Jemma Jonathan (@jemmajon) reported from Askham Richard, England@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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York on a Fork (@yorkonafork) reported from York, England@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, EnglandHello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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Keith Seabridge (@seabrkei) reported from York, England@daviddunninguk @O2 Have you considered switching to another network?
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York on a Fork (@yorkonafork) reported from York, England@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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Alex Reid (@alexx_reidd) reported from Garforth, England@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Willow (@loops_912) reported@O2 hi why does no one seem to have any mobile signal is the stevenage area? All thats displaying on phones is the E
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Liesl_ (@_lliesl_) reported@O2 Stop using Indian call centers. You bastards are making plenty of money The people you are employing do not give a ****. They are lying to your customers
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K Jones (@Homer_EFG) reported@TakeThatClouds @O2 How does that work if the phone doesn't work?
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Alice Mowse 💙 🌱❤️ (@AliceMowse) reported@O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years
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Dave Cook (@Nobby_C) reported@O2 when is the mast issue going to be fixed that affects BR49LX. Been going on for weeks now, all the updates say is that it will be fixed soon, weeks isn’t soon.
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Sean Barrett (@SeanRBarrett) reported@monzo Thanks, I tried the chat option but it was just the AI assistant that wasn’t much help. Have since googled it and see you’re using the O2 network. Unfortunately in the 6yrs since I left @O2 they’ve still not brought 5G to west wales.! Which is a deal breaker.
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annie ⸆⸉ ❤️🔥 (@midnighthoax) reported@O2 I’m trying to make an insurance claim and I keep getting an error message 401 unauthorised. Can you help?
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Kath Moonlight (@kath_moonlight) reported@O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?
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Mark Grist (@markgrist) reported@O2 You have to be the worst company I’ve ever had the displeasure dealing with. I cancelled my account with in June, & am still getting billed. I never get a response if i email, I’ve sent a letter 6 weeks ago with no response, I’m not holding my breath for any kind of reply.
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Leanne (@Leanne07Leanne) reported@O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks