O2 Outage Report in City of York, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near City of York, England
The most recent O2 outage reports came from the following cities: Malton, York and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Malton |
Phone | |
| York |
Total Blackout | |
| Malton |
Phone | |
| Wetherby |
Phone | |
| Wetherby |
Phone | |
| York |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of York, England
Latest outage, problems and issue reports in City of York and nearby locations:
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Nick Hatfield
(@nickhat75) reported
from
Cliffe, England
@EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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SJ Lorrimer-Wood
(@SJLorrimer) reported
from
Garforth, England
Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Craig Rook
(@craigrookleeds) reported
from
Garforth, England
@kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Alex Reid
(@alexx_reidd) reported
from
Garforth, England
@O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Harland
(@pclh_twit) reported
@O2 Am new customer. My SIM hasn't arrived in gone 5 working days but logging in to MyO2 you're already billing me for it - although obviously clearly not activated yet. Order says dispatched 30th Nov but LPN tracking number provided not recognised by Royal Mail tracking service.
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Train-Trax Media
(@Train_trax1) reported
@O2 how do I contact support and speak to a person not a computer? Every time I try to start a conversation with it it can’t put me through, total waste of time trying to contact you as can never actually speak to anyone!
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snowwhite
(@snowwhite_38) reported
@O2, please can you tell me why I cant select anything other than unlimited data as an option for the S22 as an upgrade but I can as a new customer? I want to keep my number but not sure if I can if I'm not buying via upgrade.
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Debbie Mcilveen
(@DeborahMcilvee1) reported
@O2 your customer service is an utter disgrace. I will never shop with you again
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Digger
(@DiggerPup) reported
@O2 Its fixed now.... but everytime you have an event promo, the virgin media logins stop working. O2 mobile login is fine, but virgin crashes for hours! So end up missing offers
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Stu
(@phorenzik) reported
@O2 I need to cancel a contract. The number you say I have to ring always has queues of more than an hour. The app chat function never connects to an agent. I've asked for help 3 times on here and been ignored. Not a good look for you, is it?
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Jay
(@join4te) reported
@O2 Day 25 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Guy cutler
(@GuyGuycutler5) reported
@o2 absolute joke of a company cant even tell what moneys they have received even when you provide them with receipt number and customer care that talk english sounds more the 3 back to @VodafoneGroup i go
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔