O2

O2 Outage Report in City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of York, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of York, England 05/09/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of York, England

The most recent O2 outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork Phone
United KingdomYork Phone
United KingdomMalton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of York, England

Latest outage, problems and issue reports in City of York and nearby locations:

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • alexx_reidd Alex Reid (@alexx_reidd) reported from Garforth, England

    @VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.

  • craigrookleeds Craig Rook (@craigrookleeds) reported from Garforth, England

    @kateplowright89 @O2 Good luck with complaint but they don't act on complaints process very well you are better of going to ombudsman services.

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • martynpie Martyn Pysanczyn 🌀 (@martynpie) reported from York, England

    Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 Aha. It’s equally telling that a failure feels like normal service.

  • SJLorrimer SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, England

    Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • alexx_reidd Alex Reid (@alexx_reidd) reported from Garforth, England

    @O2 Certainly will! The worst mistake I’ve ever made! Gonna see if I Csn get out my @VodafoneUK and head back!

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • craigrookleeds Craig Rook (@craigrookleeds) reported from Garforth, England

    @O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • nickhat75 Nick Hatfield (@nickhat75) reported from Cliffe, England

    @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    @O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Thamesmond Seb (@Thamesmond) reported

    @O2 Hi there. Is there any plan to expand eSIM support to PAYG in the future? I’m with Vodafone for my main Pay Monthly SIM, but use an O2 PAYG SIM as a second incoming line, and I’d love to be able to have the O2 one as an eSIM in my iPhone.

  • JustwritingOk Darren ✡️👁 (@JustwritingOk) reported

    @chiwithaC @O2 pls help her

  • Carlo14601 Carl (@Carlo14601) reported

    @O2 It’s capacity issues, you run off band 1 and band 20 here and for the amount of users it’s very slow. Need to add 3/40/38 to the mix or even 5G to help with it 😩

  • jayforthewynne Jay Wynne - Johnston (@jayforthewynne) reported

    @O2 I have tried to ring 2729 from my phone and it doesn't connect, I've restarted my phone and it's still not letting me, I have signal and I don't have access to an alternative line

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ (@Tomisatwitt) reported

    @MrMattBoden1997 @O2 I've had to connect to the WiFi at the game can't get any signal at all... Done what O2 said and Dm'd them and no reply. Really frustrating!!

  • KelliPacham kelli packham (@KelliPacham) reported

    Is anyone else having problems with @O2 i can’t call anyone it just keeps cutting out 😢

  • KIRSTL kirsty (@KIRSTL) reported

    @virginmedia @O2 I have activated the volt through my 02 app and it says I’m ineligible for volt as virgin media isn’t available at my address.. yet I’ve been with Virgin media for 5 years at my address with broadband. Can you advise why it’s saying this please? And what you will do to fix it ?

  • becks48 becks (@becks48) reported

    Arghhh I cannot get into my o2 app it continues to say the details to my security question is incorrect when I try to reset the password. Please help @O2

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 Hi how are you today? I’m still having problems trying to move my number to pay and go your customer service reps keep telling me that they can’t move a pay monthly number to pay as you go it’s has to be retentions. Is this true?

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 what’s going on nearly two months and still no iPhone 13 in stock. Sort it out , each time I phone in your staff can’t give me any updates. Absolutely disgusting customer service