O2

O2 Outage Report in City of York, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in City of York, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in City of York, England 07/20/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of York, England

The most recent O2 outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near City of York, England

Latest outage, problems and issue reports in City of York and nearby locations:

  • DomBamberYSJSU Dominic Bamber YSJSU (@DomBamberYSJSU) reported from City of York, England

    @Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter

  • jemmajon Jemma Jonathan (@jemmajon) reported from Askham Richard, England

    @O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap

  • Russeboy Russ Leighton (@Russeboy) reported from York, England

    Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.

  • andykatassetiam Andy Knowles (@andykatassetiam) reported from York, England

    @O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from York, England

    @BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card

  • FernieBell fern bell (@FernieBell) reported from York, England

    This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from Wetherby, England

    @saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.

  • seabrkei Keith Seabridge (@seabrkei) reported from York, England

    @daviddunninguk @O2 Have you considered switching to another network?

  • yorkonafork York on a Fork (@yorkonafork) reported from York, England

    Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.

  • leegra79 Lee Graham©™ (@leegra79) reported from Haxby, England

    @O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • nickhat75 Nick Hatfield (@nickhat75) reported from Cliffe, England

    @EE @O2 @ThreeUK you all claim on advertisements your No1 for network which one of you is lying ???

  • SJLorrimer SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, England

    Hello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?

  • prysds Richard Gear (@prysds) reported from York, England

    @O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP

  • No21York No.21 York (@No21York) reported from York, England

    @O2 Why is it that you do not communicate inter departmental & take these issues seriously ?

  • Mrs_Hopkins_Y6 Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England

    @O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out

  • MarinaPlatts Marina Platts (@MarinaPlatts) reported from York, England

    @O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2

  • ashleighharkusx Ashleigh✨ (@ashleighharkusx) reported from York, England

    @O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃

  • craigrookleeds Craig Rook (@craigrookleeds) reported from Garforth, England

    @O2 You transferred our on call number Friday & haven’t put line you have transferred it to live. We have reported @o2 to the ombudsman. No point DM you unless you are going to sort the issue as I’m sick of o2 time-wasters.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • justicenowxxx Savannah (@justicenowxxx) reported

    @O2 where is this promise deadlock letter so can take your communication ombudsman ? 2.5 hours on the phone and no help whatsoever !

  • JSMBA_M SickOfThisShit (@JSMBA_M) reported

    I’m about to lose my **** with @o2 and @virginmedia smoothest era ever ??? I can’t even log on to my account to pay my bill ?!?! My phone’s gonna go out the window in a min. Blood pressure through the roof ! Sort out your 2 step authentication ffs it’s shiteee

  • _LinziM linzi (@_LinziM) reported

    @O2 Hi I'm trying to access my account on the app its logged me out and said it's sent me an email to verify which I've done but i still cant log in. Can you help please.

  • big_ph1l Phil (@big_ph1l) reported

    @O2 im having a horrible time with yourself atm , trying to get a phone out on contract amd the advisor keeps hanging up ! Very annoying

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 All of a sudden because I tell you I’m leaving after nearly 35 years you actually want to fix a problem? Too little too late! 😤😤

  • Benyachouz Zoe Benyachou (@Benyachouz) reported

    @O2 Is your website down? Getting 403 Forbidden when I try to access My O2 page

  • JohnnyGaluva Johnny Galuva (@JohnnyGaluva) reported

    The amount of SMS spam I receive on my GiffGaff iPhone these days is ridiculous. Several per day. You'd think @giffgaff and @O2 would have proper spam filters on their network.

  • Stephen1970t StephenTHFC 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🐓🏆 (@Stephen1970t) reported

    My new phone still not working after 3 days because my eSIM can’t be updated on my account. Can’t transfer my number over. Pathetic @O2

  • arttwk twk (@arttwk) reported

    @O2 can’t login via the new VMO2 MYO2 login into my account. Won’t receive the “security” email to login. Have only a O2 account. Plse advise

  • _LinziM linzi (@_LinziM) reported

    @auriole_wells @O2 Hey I'm currently having the same problem, have you managed to sign in yet?