O2 outages and service status in City of York, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around City of York, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in City of York, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near City of York, England
Latest outage, problems and issue reports in City of York and nearby locations:
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@daviddunninguk @O2 O2 is terrible in the city centre of #York I have been on to @O2 about this yet still nothing happens
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Lee Graham©™ (@leegra79) reported from Haxby, England@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Neil Mc Manus 📱+🍺+💉+🚘=❌ (@GrumpyBiker1969) reported from Strensall with Towthorpe, England@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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Marina Platts (@MarinaPlatts) reported from York, EnglandAs a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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York on a Fork (@yorkonafork) reported from York, England@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Emily (@emilyneilson22) reported from Easingwold, EnglandIf there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Jemma Jonathan (@jemmajon) reported from Askham Richard, England@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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Alex Reid (@alexx_reidd) reported from Garforth, England@VodafoneUK are a bunch of brain dead liars. Why I moved from @O2 I will never know. Absolutely terrible.
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Richard Gear (@prysds) reported from York, England@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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No.21 York (@No21York) reported from York, England@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Ruth Hopkins (@Mrs_Hopkins_Y6) reported from York, England@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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SJ Lorrimer-Wood (@SJLorrimer) reported from Garforth, EnglandHello @O2. Looking to transfer one of my two phones to another network so can’t text for PAC. Advice is to request PAC via MyO2 but no sign of page to actually do it. Can you point me to the right place?
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Russ Leighton (@Russeboy) reported from York, EnglandHey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Graham Kavanagh (@GrahamKavanagh7) reported from York, England@daviddunninguk @O2 Vodafone is horrendous in york. 4g doesnt work, luckily i rely on home wifi. 🙏
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York on a Fork (@yorkonafork) reported from York, England@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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Keith Seabridge (@seabrkei) reported from York, England@daviddunninguk @O2 Have you considered switching to another network?
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Marina Platts (@MarinaPlatts) reported from York, England@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Doug Paulley (@Doug_Paulley) reported from Wetherby, England@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
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fern bell (@FernieBell) reported from York, EnglandThis is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Andy Knowles (@andykatassetiam) reported from York, England@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SolovAeh (@Aehnen_) reportedHonestly, @O2 continue to prove to me that they are worst company. They sent me an email to say they tried to contact me to discuss my complaint. My phone never rang but my iPad received a text saying they were going to call me.
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Aarti (@aartik13) reported@O2 I appreciate your help as I'm being sent reminders to pay a bill that's already been paid. Not able to get through anyone on call or chat.
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Dora (@doraexploring) reported@O2 @LutzSchueler (1/2) I'm having a hard time with your CS. Have had an Apple Watch issue since March. I couldn't buy through you. Had to go elsewhere which I didn't want. Now, it won't connect to network. Desperate to resolve before baby arrives next month for some independence
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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Jonathan (@JonM01) reported@John34968211 @O2 @o2 i thought you didn’t respond to issues on here?
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Bloss (@llbloss) reported@O2 hi, I received a replacement SIM but all my credit has gone from my account. There was £30-40 credit on there before and it hasn't moved over and I can't see any of it on my account, only new credit that I've topped up. Please can you help. Thanks
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John Burrows (@John34968211) reported@o2 What an awful company to deal with Can’t even complain online Been trying for days Love a DM though Still won’t fix your problem 2 months and counting Happy to take my daughters money though🤮
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Kayleigh (@kayyleighk7) reported@dbcxptures This lot are the worst about @O2
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Benedict Ratchford (@TheBenRatch) reported@O2 you're a disgrace. Don't like complaints do you? Faffed me about on here, try sending a formal complaint and then says 'there's been an error'. Your complaints procedure is just as crap as you're service and coverage. Don't send me another link that doesn't work either.
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Steve Clarke Abolitionist (@roseouttheashes) reported@O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address