O2 Outage Report in Haxby, City of York, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haxby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Neil Mc Manus 📱+🍺+💉+🚘=❌
(@GrumpyBiker1969) reported
from
Strensall with Towthorpe, England
@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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York on a Fork
(@yorkonafork) reported
from
York, England
@daviddunninguk @O2 I went through the whole rigmarole and they confirmed capacity issue but won’t do anything.
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Haroon
(@mkhseven3) reported
@O2 @virginmedia Meanwhile trying to get anyone in your team to confirm whether I’m entitled to get Volt benefits is impossible. No positive costumer service experience. Customer service sucks. I Was much better off with @EE
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James Douglas
(@meJimmyD) reported
@O2, your online chat is not working. How can I cancel a back order please?
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Roc Boffey
(@robbydiamonds) reported
@iTz_Bradderz @O2 Yup - Im in Exmouth and have had no signal all morning.
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Bradley Selves
(@iTz_Bradderz) reported
@O2 It's okay, on your website it says there's a mast down! Thanks for getting back to me though
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
@O2 Yes already have a text from you guys in advance of work would have been helpful out of curiosity, what’s happening about loss of services then as still paying full line rental with no service?
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Peter Davies
(@PeterDa87534263) reported
@O2 I cancelled a contract with you in May 2021 within 3 days, and you took several hundred pounds from my bank account, admitted the error and repaid me FOUR MONTHS later. Inexplicably showing as a delinquent debt, halving my credit score. How long must I wait for resolution?
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AnAngryDad
(@thefithsunfalls) reported
@O2 Any chance of anyone doing their job at O2? Constantly passed from person to person, promised a manager call back yesterday. Which didn't happen. Your customer service is probably the worst I've experienced #iphone13 #mobile #poorcustomerservice
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Kate 💙🗽🎹🎬✂️📚🐾♥️🏖️☕🦁🦁
(@Vic_Colfari_) reported
@O2 Hi, Ive been waiting for my new SIM card to come through, but the tracking you have sent me doesn't work?
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DJ EZ
(@YFPICommunity) reported
@O2 Shib = is for the poor. Doge =working class Litecoin and bitcoin cash =middle class Bitcoin and Ethereum = for the rich.
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Adrian Gibson
(@adrianpgibson) reported
Surely as a loyal customer of @virginmedia and @O2 I should be signed up automatically? Dreadful customer experience TBH.