O2 Outage Report in Haxby, City of York, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haxby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at O2
O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Haxby, City of York, England
The most recent O2 outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Phone | |
| York |
Internet | |
| York |
Total Blackout | |
| York |
Total Blackout | |
| York |
Phone | |
| York |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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Lee Graham©™
(@leegra79) reported
from
Haxby, England
@O2 is anyone monitoring this account? Or is it like the call centers and chat rooms ? The customer service is beyond poor
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 YO1 9TX. Your site listed a mast not working. Again. On top of the capacity issues you’ve admitted to me you have.
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Ruth Hopkins
(@Mrs_Hopkins_Y6) reported
from
York, England
@O2 It’s still not working. Please advise. I have followed troubleshooting and still having problems. I am a keyworker and need to make calls to vulnerable families today so I need this sorting ASAP.
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 Aha. It’s equally telling that a failure feels like normal service.
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Neil Mc Manus 📱+🍺+💉+🚘=❌
(@GrumpyBiker1969) reported
from
Strensall with Towthorpe, England
@rawlimark Samsung. I'v had my S7 for 0ver 2 yrs no issues at all. Always do up dates. My contract with @O2 has just ended I'll be keeping this S7 & staying sim only
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Richard Gear
(@prysds) reported
from
York, England
@O2 you’ve cut off my phone - everytime I try to call support to see why, it says stay on the line for more info then cuts me off. Im at work and my GF is about to go into labour any moment so need my phone back on - sort it out ASAP
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Ashleigh✨
(@ashleighharkusx) reported
from
York, England
@O2 still having my life 6months on and £600+ down🙃🙃🙃🙃🙃
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Marina Platts
(@MarinaPlatts) reported
from
York, England
As a frontline NHS worker I rely on my phone for essential communication about patient care. Come on @O2 help me out
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York on a Fork
(@yorkonafork) reported
from
York, England
@O2 How about sorting your 4g capacity issues first. Don’t bother suggesting anything to fix, done all that just for you to agree with my initial suggestion.
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Keith Seabridge
(@seabrkei) reported
from
York, England
@daviddunninguk @O2 Have you considered switching to another network?
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Marina Platts
(@MarinaPlatts) reported
from
York, England
@O2 terrible service. I have tried online help. Phoned customer service 4 times this morning- on hold for ages then get cut off with no reply. I swapped tariff 48 hrs ago from 1 O2 tariff to another - still with O2 . Have lost function on my phone since the switch 1/2
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Martyn Pysanczyn 🌀
(@martynpie) reported
from
York, England
Ugh, @o2 has a mast down in York, AND we have no broadband because we’re not yet connected after the move. Edge is juuuust about working but glacially.
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Russ Leighton
(@Russeboy) reported
from
York, England
Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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No.21 York
(@No21York) reported
from
York, England
@O2 Why is it that you do not communicate inter departmental & take these issues seriously ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zen✨
(@AdenikeZen) reported
@O2 You guys really shouldn't be participating in this trend when your service is shocking! Not just network connection but your customer service which was once great is now horrible! Lots of failed promises of call-backs and fixing major issues which leave customers unsafe!
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Hello_World
(@PalmiraWorld) reported
@O2 What’s the point? I have always been told there is nonissues, but at the moment i am not even able to call the doctor cause the signal is weak
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Richard Fowler-Dowd
(@RFowlerDowd) reported
@O2 This new system just doesn’t work, the majority of my colleagues and I used to get a coffee on our lunch but unless you get a code at 10am they sell out and it has to be used within 30 mins, when everyone’s already in the office! Terrible!
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denny57
(@denny57) reported
@AXS_UK unable to attend @DianaRoss @O2 last week due to having an operation on my arm. I had insurance and put in a claim for refund they have declined my claim as my insurance was on the original date and not the COVID rescheduled dates! & I need to speak to you for refund HELP
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Steve Haag Sports
(@STEVEHAAGSPORT) reported
@EnglandRugby @O2 no wonder players get bad backs
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Conscious Man
(@conradsimpson) reported
@O2 so I've lost my SIM and I go to the O2 web site to order a replacement and the 2factor security tells me its sent me BY SMS a code to log in.....I **** you not!! Who ******** designs these processes and how easy would it be to give another option to distribute the codes.
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Amy AshWigs
(@amyroseash) reported
To compound this, our local @O2 mast has also been down. So the mini hubs we've been sent don't work. We've had no phone signal for nearly four months! @O2 and @BT you should honestly be ashamed.
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Victoria
(@Victoriamay1108) reported
@O2 once again a phone mast is not working in my area and I can't make or receive calls, this happens at least once a month for a few days but yet I'm still paying the full amount even though the service is unusable
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Zen✨
(@AdenikeZen) reported
@O2 Everywhere!!! And the compensation I'm owed is still yet to hit my account. You guys even offered to waive the fee to cancel my contract early and yet 2 different managers dealing with my case haven't called back. I'll DM if you can guarantee a call from someone in management
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Benny
(@Benny__H) reported
@MSE_Deals I see @O2 dropped the nero deal....never a good idea to keep a deal that customers like 🙄