O2 Outage Report in Askham Richard, City of York, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Askham Richard, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Askham Richard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Askham Richard, City of York, England
The most recent O2 outage reports came from the following cities: York, Leeds and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Phone | |
| Selby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Askham Richard, England
Latest outage, problems and issue reports in Askham Richard and nearby locations:
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Dominic Bamber YSJSU
(@DomBamberYSJSU) reported
from
City of York, England
@Emlou201 @O2 I completely agree! It's frustrating to see companies like @O2 raising prices by 19% during an economic crisis. We deserve better customer service and a more compassionate approach. 💔📱 #PeopleBeforeProfits #WeDeserveBetter
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Jemma Jonathan
(@jemmajon) reported
from
Askham Richard, England
@O2 hi all my husband desperately need assistance! He’s called both customer service and in store local to us and no one can seem to understand his issue with the sim card! Please can someone help asap
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Sarah
(@idlewildgirl) reported
from
Leeds, England
Although my mate has just said he’s swapped to Vodaphone this week and he has 5G everywhere, ffs @o2 when are you going to upgrade your network 😭
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Russ Leighton
(@Russeboy) reported
from
York, England
Hey @O2 this number is on your network and pretending to be @HSBC_UK. +44 7955 214252 Do the right thing and terminate it.
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Beta
(@ebumhudza) reported
from
Leeds, England
@O2 ...in my 8 years as your customer, the time one spends whilst their 'call is in a queue' has been progressively getting longer. I tried calling over the weekend and got tired after being in a queue for 2 hours. This morning, i also got tired after being in a queue for 2 hours
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Andy Knowles
(@andykatassetiam) reported
from
York, England
@O2 I have just moved across from another provider, not impressed so far with your Customer Experience! The phone is now working but the rest leaves a lot to be desired
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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Mark
(@RamblingSailor) reported
from
Leeds, England
@O2 Haven’t seen it again today. Still only getting one bar of signal in the house on a brand new #iPhone14Pro when i should be getting “Good indoors and outdoors. Good for mobile broadband.”
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DingleWoogz
(@M_Warrener) reported
from
Leeds, England
@O2 Hi I'm trying to sign in to my account and it keeps just sending me links to reset my password. I don't want to I just want to log in
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★ Kay ★
(@MissModette) reported
from
Leeds, England
@O2 can you tell me why seemingly my account with you is not closed down completely as your advisor assured me it was over the phone? I paid everything off, she said it would close down the following month (October) but today you've taken £18.83 DD from my current account.
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Kirsty Phillips
(@little_kirstyp) reported
from
Leeds, England
So I finally get on my priority and the Peter Kay tickets have sold out, really not happy with @O2 Bad service, how come others could get on and I couldn’t at all? It just kept saying error
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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fern bell
(@FernieBell) reported
from
York, England
This is the worst day for @O2 priorities to crash 🤬🤬🤬 I'm trying on my phone, through 3 different ways, on my work computer (🤫) and nothing. Will be definitely changing phone companies I'd I miss out on Peter Kay tickets due it crashing!!!
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Caroline Maxfield
(@cazmaxwby) reported
from
Leeds, England
@H1ghBerry @O2 Bonkers isn’t it, I did the full count down then at 2pm app crashed
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Swillington, England
Who, was unaware of it, until it was highlighted by a member of the service providers team? I think I'm due some compensatory reimbursement for lost income pf almost 50% is a huge amount of business to lose isn't it @O2?
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 2/2 I don’t need self help articles. I need a new sim card sending out for my iPad! I have had ‘No service’ for about 6 months.
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Mathew Ambler
(@ambler_mathew) reported
from
Leeds, England
@O2 1/2 You’ve been ‘busier than usual’ for as long as I can remember! Yet all you do is reduce more and more services! O2 customer service is absolutely pathetic! I won’t be renewing my contract with you when it’s up for renewal I can promise that!
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Doug Paulley
(@Doug_Paulley) reported
from
Wetherby, England
@saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RaeRubyRae
(@RaeRubyRaeK) reported
@O2 I went to my friends house to use her iPad & still the same, so it’s not my phone, not my broadband, iOS or anything else, it’s a YOU as in o2 are crap problem. After my current contract ends next year, which will mark THIRTY-FIVE years as an o2 customer I’ll be leaving! 😤
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Darren
(@dizsaidwhat) reported
@O2 your complaints team finally called today but only one belled then left a voice mail at 1315 saying they'd call back within the hour, it's not 1650 and no call back. It's been 9 weeks and no resolution for a very simple complaint.
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Ye Village Butchers Ltd
(@LuffSteven) reported
@O2 As a loyal @O2Business customer, I’m frustrated. I’m being offered a 24-month renewal at £16/month (excl. VAT) for 20GB — while @O2 personal plans offer 45GB for just £8.50/month incl. VAT. How does that make sense commercially for a business user to stay? #O2Business
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jennie⁷ 𖤐
(@jenniejyh) reported
you fat joke stop pretending your phone service works no one likes you @O2
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paul johnson
(@welshmantom) reported
@O2 Good luck with this. Probably unable to enter because the system crashes and throws you out or you can't get a mobile signal when outside to enter.
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paul johnson
(@welshmantom) reported
@O2 Absolutely shocking company now who fail to deliver. If it's not an appalling signal across the UK it's a useless priority app that crashes under the slightest pressure and when you complain, they fail to communicate, reply,which sums up how bad they are.
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newwicket
(@Newwicket) reported
@O2 eSIM upgrade for cheaper contract. Service assistants have not issued documentation and now I’m without service. I can’t call 202 of course and the nearest store is not convenient to get to.
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newwicket
(@Newwicket) reported
@O2 awful service once again. Moved to a new sim only deal as an existing customer and no service since Thursday and now you can’t perform security checks because I can’t access my old number. Ridiculous!!! What am I paying for?
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Ash Richardson
(@LMDX01) reported
@O2 10 times I have tried getting in to my account to pay my bill and it keeps getting me to verify my email when I do it keeps taking me back lose the **** with virgin or don't expect me to pay whilst that **** is happening sort it out
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Steve Pluta
(@stevepluta) reported
@O2 @swantiquescouk If it’s the Greggs on the a1 it’s a franchise store and they have never worked there. You know this o2……