O2

O2 Outage Report in Bromley, Greater London, England

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The latest reports from users having issues in Bromley come from postal codes BR1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bromley, Greater London, England 01/02/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromley, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, Fulham, Islington, Croydon, Ilford, Bexleyheath, Sevenoaks and Poplar.

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City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • ferrari1fer86 Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

  • Phonemast 📶PhoneMast (@Phonemast) reported from Crayford, England

    Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • iainkernaghan Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • dkinnear David T Kinnear (@dkinnear) reported from Camberwell, England

    @O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • Payney26 The Guv'nor (@Payney26) reported from Bromley, England

    @O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from Islington, England

    @O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from City of London, England

    @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

  • BartlettDavisUK Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • ksjsowhat fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • clarejryan Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • brettriot Brett (@brettriot) reported from Camden Town, England

    @O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChimeraComms Jill Woolf (@ChimeraComms) reported

    Dear @O2. Why isn't your customer service department open all over the weekend like other service providers? #fail

  • Mark_Lynch Mark Lynch (@Mark_Lynch) reported

    @O2 my daughter's Volt double data hasn't been applied even though my partner's and mine was on the 13th May. All 3 of our contacts are monthly contacts registered to the same address, can you help?

  • wtsang_ Wing Tsang 🎈ACIM, A IDM (@wtsang_) reported

    Hi @O2 - is there any network issues in Milton Keynes? I have no data access using 4G on my phone. #help #network #o2down

  • BeckyForrestLD Becky Forrest 🔶 (she/her) (@BeckyForrestLD) reported

    @O2 It’s ok, after a voice recog that didn’t recognise “yes” and random divert to sales who cut me off trying to transfer me to customer service I eventually got through and eventually got sorted 🤞. Would have been easier via a chat though 🙃 - thanks for getting back to me

  • Outdoorsy_Chris Chris (@Outdoorsy_Chris) reported

    @O2 Hi, you are not reading through the trail or I assume it’s different people responding. This happens to both myself and wife. We are both on O2. Though the last 36 hours or so it’s been better. Coincidence that I raised a fault via the network app?

  • weyland76 Matt 💙💛 (@weyland76) reported

    How do you know when you're in Milton Keynes? Because you don't have a usable @O2 signal of any kind.

  • tonymartin82211 tonymartin (@tonymartin82211) reported

    @O2 I believe that O2 mis sols me a product last year and they say that they can't find a solution to my problem, beware when buy products from them.

  • 91_beckss Becky (@91_beckss) reported

    @O2 i changed both my phones to sim only around 2 weeks ago, the lady said no payments would come out in june as we paid off both our contracts. Can you please help/explain to me why my bill is now saying 50 odd ££?!

  • CoachingGeeks Robin Bates - the Coaching for Geeks Overlord (@CoachingGeeks) reported

    @o2 I've gone to the US and roaming isn't working - I have the travel inclusive zone but not connecting o any network. So am unable to call for support. Need phone, please help!

  • jojolizzy Jo ***** (@jojolizzy) reported

    @O2 I can call and text but it’s not allowing selection of any other network- only orange.