O2

O2 Outage Report in Dagenham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dagenham, Greater London, England 02/16/2026 08:15

February 16: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dagenham, Greater London, England

The most recent O2 outage reports came from the following cities: Newham, Tower Hamlets, Chigwell, London, Waltham Forest, Thornton Heath, Hackney, Harringay, Southwark, City of London, Croydon and Grays.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomTower Hamlets Internet
United KingdomChigwell Internet
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • PaulAndrews007 Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • soyabean1717 Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • TweetMRS MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • firm_danshake_ Daniel Williams (@firm_danshake_) reported

    @O2 Can you give Ian a big thanks from me with his help cancelling my contract (don't worry, I'm not going far!) The process was so easy and he didn't pressure me to upgrade to a rubbish deal @VodafoneGroup + @ThreeUK should take notes from him!

  • samminshaw Sam (@samminshaw) reported

    @O2 absolutely appalling customer service - trying to change from a refresh tariff to a sim only pay as you go and after two lengthy calls being bounced around various unhelpful agents I am still no further along.

  • t4h1r Tahir Hussain (@t4h1r) reported

    @ThreeUKSupport @Daryl_Bartlett @O2 customer care seem to be posting these out to customers as they also were only just offering in stores

  • SkirlieDumpling Skirlie Dumpling (@SkirlieDumpling) reported

    @O2 P.S that link doesn't really help when it's your number that has been spoofed and is technically doing the spamming. You might want to update with some info about being spoofed?

  • melissamoremon Melissa Moremon (@melissamoremon) reported

    @dhlexpressuk @O2 Hi there, thank you. I did also speak to o2 and for some reason the order was split and they didn’t use the same address bizarrely. My phone went to one address and accessories to another so no issue here with DHL but thank you.

  • t4h1r Tahir Hussain (@t4h1r) reported

    @O2 Are you sure? Call them and check before I sign up. If @VodafoneUK don’t fix today then I will switch.

  • johnsomerville_ John Somerville (@johnsomerville_) reported

    @O2 The weather was so bad I had to come down, it's ok I had full PPE on. I had a look at the network status it had no faults, I'm now back home where the signal is super duper quick again. I'm not sure if weather has an impact on the signal but it was bad where I was.

  • DavePearn Dave Pearn (@DavePearn) reported

    @O2 you are truly the worst customer services. Impossible. Been trying to sort out since Dec 15th. The WORST.

  • I_am_Pablo78 PabloRydoski (@I_am_Pablo78) reported

    @O2 @VodafoneUK Long term. Sim swaps, network refresh etc But nothing resolved it. Colleagues suffer too. But because I didn’t experience it in first 14 days nothing can be done. Pity. As nothing will be done to help with 2 affected phones we will be seriously considering moving 7 contracts

  • lucyhighburyx lucy (@lucyhighburyx) reported

    @O2 I cancelled one of my contracts MONTHS ago by ringing up and talking to someone- just realised it was never cancelled and I’ve been pay £41 a month when it’s no longer in use !! Awful service