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O2

O2 Outage Report in Dagenham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Dagenham, England

The most recent O2 outage reports came from the following cities: Enfield Town, Newham, City of London, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

CityProblem TypeReport Time
Enfield Town E-mail 16 hours ago
Newham Phone 3 days ago
City of London Phone 9 days ago
Croydon Phone 11 days ago
Croydon Internet 11 days ago
Hackney Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • caddydorey
    Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • emmawebster
    emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • PaulGrayburn
    Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • mustafayadigg
    bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • steffiegc
    Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • CerviF
    Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • ellajack1
    Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • vinnypDJ
    VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • MJPalmer84
    MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • iDaffySB
    Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • Thestylist4you
    Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • iDaffySB
    Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenstranqes
    lils (@stephenstranqes) reported

    @kieransimpson @O2 if it helps, my signal has gone too and.. manchester area so i think there's an issue !

  • julieheat
    Julie Heathcote (@julieheat) reported

    @O2 Tbh I’m struggling to be patient. It’s been 46 hours and being able to make calls is a minimum requirement from your service provider.

  • mrslisaboyce
    Lisa Boyce (@mrslisaboyce) reported

    @O2 I can’t even dial out 4444. The phone won’t ring on the handset yet I can hear it ringing on my other handset. I topped up once before the phone went back to the U.K. to get registered on the network.

  • sibshistmods
    Mrs Sibley (@sibshistmods) reported

    @O2 upgrade on Saturday and still can’t make or receive calls. Went back to shop today to see what issue is and apparently a widespread known issue on sim transfer - when will this be solved? I’m paying you for a service I’m not receiving…! #over34hoursnow #help #pleasefixit

  • LionCryptoTalk
    LionCrytpoTalk (@LionCryptoTalk) reported

    @O2 can’t log onto my online account as 2fa sends a text to@my old (ee) number. 5 of ur customer service reps are incapable of changing this to my new (ee) number so I can’t access my online account. Have been hung up on, ignored, told nothing they can do….

  • langton301
    Steve Langton (@langton301) reported

    I can't believe I've been charged data roaming from Albania, a country I HAVE NEVER BEEN TO!!!! @O2 won't let me talk to anyone about it #O2

  • odd_really
    It’s John! (@odd_really) reported

    @O2 If so is there likely to be a resolution by Friday, or is this just going to but pushed back to a later date again?

  • Wendy73850246
    iam me (@Wendy73850246) reported

    @O2 I have been doing that it doesn’t exactly help the issue of not having any service and needing a phone for work

  • sibshistmods
    Mrs Sibley (@sibshistmods) reported

    @O2 Thanks for your reply. Any idea of how long it will take to fix the issue?

  • sl0wrush
    liv (@sl0wrush) reported

    @O2 been in Italy since last night and still no service. have tried every troubleshooting step online and no luck. shouldn’t have any roaming bars on the account but can’t call as no service nor is the web chat working