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O2

O2 Outage Report in Dagenham, Greater London, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Dagenham, England

The most recent O2 outage reports came from the following cities: Enfield Town, Newham, City of London, Croydon, Hackney, Bromley, Poplar, Brentwood, Gravesend, Chingford, Southwark, Ilford, Thornton Heath, Upminster, and Abbey Wood.

CityProblem TypeReport Time
Enfield Town E-mail 3 hours ago
Newham Phone 2 days ago
City of London Phone 8 days ago
Croydon Phone 10 days ago
Croydon Internet 10 days ago
Hackney Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • davidweir1973
    davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • usmanyounas0011
    Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • SimplytheTess
    Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • janet_heil
    Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • roni9uk
    roni (@roni9uk) reported from Sutton at Hone, England

    @O2 why is the network down

  • usmanyounas0011
    Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • usmanyounas0011
    Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • sophiegdonnelly
    Sophie Donnelly (@sophiegdonnelly) reported from City of London, England

    @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

  • roni9uk
    roni (@roni9uk) reported from Sutton at Hone, England

    @O2 Great u are working on a mast and never warned me. I'm disabled and stranded

  • Part_Mermaid
    Jessica (@Part_Mermaid) reported from Sutton at Hone, England

    @Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.

  • jpfpreston
    Joshua Preston (@jpfpreston) reported from Camberwell, England

    You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2

  • StephWybourn
    Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    Sorry scratch that, looks like a problem with @O2 mobile data!

  • usmanyounas0011
    Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • davidweir1973
    davidweir (@davidweir1973) reported from Ilford, England

    @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

  • CSwanscott
    Swanscott (@CSwanscott) reported from Camberwell, England

    @O2 My data has been extremely slow/not working the last few days can you help out please !!

  • DaFluffMeister
    Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

  • Cronxgrl
    Rebecca Pickering (@Cronxgrl) reported from Camberwell, England

    @O2 No if I type in WC1 it says there's a mast down

  • OliviaFranceska
    Liv 🌸🌷 (@OliviaFranceska) reported from Islington, England

    @O2 hi, my data hasn’t been working all day! Please help

  • chloefinlayson
    Chloe Finlayson (@chloefinlayson) reported from City of London, England

    @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

  • myorangetruck
    Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • robertlaurenson
    Robert Laurenson (@robertlaurenson) reported

    @O2 Have you seen my message? I spoke with a customer services agent, who said she would try turning the wifi calling on and off from your end, but i dont think that is the issue, the wifi calling was working fine at home and hotel, but not offshore, need something done asap.

  • BardenCross
    Gemma Cross (@BardenCross) reported

    @O2 Thank you. I have tried these things, it says the network cover is fine in my area. I reported the problem last night but I’m still having the problem. I can’t call 202 as all my calls are failing and if someone calls me I can answer but there is no sound.

  • jay88340240
    jay (@jay88340240) reported

    @O2 my family and I Are having major trouble with signal and 4g coverage. Paying for a service and currently not receiving it please help.

  • JimNewcomb7
    Jim Newcomb (@JimNewcomb7) reported

    Is it just me or are others waiting minutes for pages to open with full 4G coverage. Never mind 5G get the current provision sorted first! I’m on @O2

  • frostychik
    Frostychik (@frostychik) reported

    @O2 hi there’s no vegan sausage rolls left in the Birmingham city centre stores but I’ve already downloaded the QR code and can’t cancel it to change for a pizza slice code 🥲 Anything I can do?

  • SwannyMediaMan
    Dave Swanton(Swanny) (@SwannyMediaMan) reported

    @virginmedia Having to use an @O2 dongle at home whilst paying you! Also the 350mb broadband has never achieved its status and the best it can do is 290mb. Not good is it @thesun

  • obkez
    Ob1-Kez (@obkez) reported

    @O2 getting a ‘voucher number is not correct’ error when trying to book a movie through the priority app. Pls help 🙏

  • sjfprescot
    SjF (@sjfprescot) reported

    @O2 your automated system is ******* useless. Keep putting the phone down on me

  • cathysinden
    Ceastwell (@cathysinden) reported

    @O2 your phone line keeps cutting me off when I need technical help. Took a new contract and tried to keep the old number. People can call me using the old number, but texts won’t come through!

  • QueenBeeBeks
    Omoge B (@QueenBeeBeks) reported

    @O2 customer service is so **** fffssssss ******* driving me mad