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O2

O2 outages and service status in Dagenham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Dagenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 57% Internet (57%)
  • 29% Phone (29%)
  • 14% Total Blackout (14%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dagenham, England

The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Hackney, Romford, Upminster, and Dagenham.

CityProblem TypeReport Time
Dartford Internet 15 days ago
Grays Internet 15 days ago
Newham Internet 16 days ago
Hackney Total Blackout 16 days ago
Hackney Phone 16 days ago
Romford Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • raru1980
    Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • williamhann86
    William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • SophieGudge_
    Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • jessicao96xx
    Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • aimeedufffy
    Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • claireelizabxth
    Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • jean_penticost
    Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • ROBRV
    Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • steffiegc
    Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • QueenMarkgaret
    scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • soyabean1717
    Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • silestanix
    Mr H (@silestanix) reported

    @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported

    @O2 Sick of trying that and being pawned off and having excuses I pay loads for weak connection .. sure someone else can do it better I bet you do it on purpose to rinse people for O2 satellite coverage .. forcing it Just fix your network

  • owencb
    Owen (@owencb) reported

    @O2 Hi. Who do i need to contact on your piss poor network coverage. **** in London, **** at Glastonbury, **** at random car parks across the country. Who is running this shitshow?

  • NWIWC01
    W (@NWIWC01) reported

    Does anyone know how I can swap phone providers ASAP @O2 hasnt had signal where I work for weeks and ive 2 phones I cant ring or text anyone on constantly. Incase of a work emergency im knackered.

  • C_Small_
    Charles Small (@C_Small_) reported

    @TomTugendhat @O2 @EE I've had better signal on top of a volcano in Indonesia than in parts of London with O2

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @O2 so when am I going to get an update to ticket number: CIT-A408955. Or you hoping I’ll just go away and not bother you again? I will not be renewing with O2 as your customer service is poor to say the least.

  • Bep316
    Craig Cooper (@Bep316) reported

    @O2 not helpful at all offer triple data boost on there official website and when it doesn't work. Ie £10 for 10gb of data should be trippled to 30gb there solution is to pay for 30gb data for 3months so £90 upfront and they will credit £20 a month

  • yesimbeth
    beth (@yesimbeth) reported

    @O2 priority/blue Mondays not working, help pls

  • Peek0320
    peek (@Peek0320) reported

    @O2 your switch up scheme is a massive scam, got me to sign up to a new contract, received my phone and listed issues literally not present on the device and told me to now keep paying for the device as well as my new one. Lmao 🖕

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported

    Who's got a decent phone network that actually works outside ? @O2 have to be the worst ever right now No 4g or 5g working anywhere right now No one helps either, shocking customer service for the price