O2 Outage Report in Dagenham, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dagenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Dagenham, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Grays, London, Bromley, City of London, Hackney, Enfield Town, Islington, Waltham Cross, Ilford, Bexleyheath and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Grays |
Phone | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tom harvey
(@tharv) reported
Trying to talk to the ‘support bots’ at @O2 and @virginmedia is like asking someone to pass the salt and 3 hrs later they hand you a cabbage.
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helen 💙
(@Tigercrawl) reported
@O2 Wow ! So today I had to return a faulty iPhone 15 purchased last day of November 21 and Young daughter will be without phone for a whole week minimum ! How is this service ?? You don’t offer a loaned model what about her safety and safeguarding ?DO BETTER !
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GreenDogg
(@MattGreenLAD) reported
Cancelling my @o2 contract. Worst coverage I’ve ever known from anyone
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imola🍪
(@imola_london) reported
@O2 the bad guys free tickets are showing as available for lee valley but when I try to book I cannot choose the quantity of tickets?
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Hellywelly
(@Hellywelly19) reported
When you're in @O2 lounge @o2arena and the WiFi is so crap they have to use a different till 🤔
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Hol ✨
(@holly_jenko) reported
@O2 it’s my last month of paying my device plan, after my last payment will I only pay my tariff or do I need to phone to cancel the device plan to stop the payments? Also if I keep my normal tariff can I then cancel it at any time?
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Anthony P
(@AnthonyPeter02) reported
@O2 just called your customer services. Never spoken to anyone as rude as the woman who answered. Argues about South Korea being in the EU, before putting me on hold and then telling me to be prepared for a massive bill. Thank you customer services !!!!!
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Simon
(@Mk3laserboy) reported
@O2 have a serious issue with you.... I'm moving across from another provider Monday. Your rep on the phone says to turn off my phone when current provider goes out of service, then wait and reboot phone, yet YOUR text message says turn it off all day?? Can't do that..explain...
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StickyJ0E
(@StickyJ0E) reported
@O2 I'm not O2 customer anymore so dont have account so cant log in
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Rebecca Milthorpe
(@beccismithson) reported
@O2 Help! I got a new contract on Thursday and called your contact centre on Friday to swap my existing number to my new phone. Something has gone wrong and I can’t send/receive calls/texts on either number! Please can someone contact me as I can’t ring you!!