O2 outages and service status in Dagenham, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dagenham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dagenham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Dagenham, England
The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Hackney, Romford, Upminster, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Internet | 8 days ago |
|
Grays
|
Internet | 8 days ago |
|
Newham
|
Internet | 9 days ago |
|
Hackney
|
Total Blackout | 9 days ago |
|
Hackney
|
Phone | 9 days ago |
|
Romford
|
Phone | 10 days ago |
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O2 Issues Reports Near Dagenham, England
Latest outage, problems and issue reports in Dagenham and nearby locations:
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Gary Brian Smith (@MrGarySmith) reported from Dartford, EnglandBeware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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RN009 (@rachelnewman009) reported from Romford, England@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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KB_UK (@kieranbowley) reported from Bexleyheath, England@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Sarah Taylor (@sjetaylor) reported from Loughton, England@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England@matthewbri1 @O2 I’m having the same problem so there must be an issue
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john flood (@johnbarbiebutt) reported from Stone, England@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Andy Lobo (@andy_lobo) reported from Romford, England@twistedrao @O2 My data is crap on O2 this time round.
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Raru (@raru1980) reported from Poplar, EnglandGood morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Weather London (@WeatherLondon) reported from Bexleyheath, England@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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VINNY P (@vinnypDJ) reported from Bexleyheath, EnglandLooking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 it’s been three weeks now and very poor customer service no response???
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Kineta Kelsall (@Kineets) reported from Tottenham, England@JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed
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Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England@O2 how can I cancel my amazon music please?
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James Miller (@jameskibwe) reported from Stratford, England@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Soph 💕 (@SophieGudge_) reported from Ilford, EnglandThis @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Albert bez (@Albertbez544803) reported@O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months
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Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported@O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM
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Jasmine Chandler (@JasmineRisely) reported@O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.
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Smush2 (@SirSmush) reported@O2 so for £3 extra a month we as loyal customers can get O2 Satellite as a bolt on to stay connected in more places than ever before. So is that why I’ve heard people with connection issues? Trying to get people to buy this? Not here this is free.
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Positive United Fan (@PostiveManu) reported@O2 Multiple, I live in sittingbourne its bad. Home, work, bad. Leicester to see family bad. Bournemouth weekend away, bad. Your status thing says its fine. Im not here to moan about it more just to ask can you do anything about it? And honestly, why is it the worst its ever been?
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Graham Style (@grahamstyle) reported@DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service
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Naomi Clarke (@naomia_creative) reported@O2 I'm having the same trouble!
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Liv (@LivHinton) reportedIs @O2 priority broken? Just says that there's an error and to go back to the app?
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Niamh Spurle (@niamhs90) reported@O2 adding a load of extra steps to get into my account to pay my bill is driving me mad. Paying full price for a service that was down for over 3 months is more annoying.
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marny (@mrmarny) reported@O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?