O2

O2 Outage Report in Dagenham, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dagenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dagenham, Greater London, England 12/04/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dagenham, Greater London, England

The most recent O2 outage reports came from the following cities: Waltham Cross, London, Hackney, Croydon, Ilford, City of London, Bexleyheath, Poplar, Romford, Erith and Southwark.

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City Problem Type Report Time
United KingdomWaltham Cross Internet
United KingdomLondon E-mail
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomCroydon E-mail
United KingdomHackney Phone

Community Discussion

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O2 Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • julsbvby juls. (@julsbvby) reported from Camberwell, England

    @O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • kw1330 keith watson ⚫️ (@kw1330) reported from Camberwell, England

    @O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain

  • soyabean1717 Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.

  • s11kda Sam D (@s11kda) reported from City of London, England

    @O2 what a shambles of a customer service

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Amiwo101 Goddess A✨ (@Amiwo101) reported

    @O2 This didn’t help at all

  • rubel__r Rubel (@rubel__r) reported

    My Friday the 13th: Requested esim via @O2 app. Physical sim disconnected, and session timed out, before the esim profile was ready. Now I see the esim is ready, but can't get it as they are sending me 2FA to the number that is already disconnected. What a bad system design

  • TimEdwards1 Tim Edwards (@TimEdwards1) reported

    @O2 why is my network completely down in Tooting?

  • 19gee78 Gordon Oakley (@19gee78) reported

    Warning guys..do not get into a contract with @o2..they took my cash.won't gimme the phone.and their customer services and the o2 shop are abhorrent.******* ridiculous treatment..quick enough to take your cash then its a big **** YOU..we cannae help ya..share and make peeps aware

  • joebragg2 joebragg (@joebragg2) reported

    @O2 no signal at all in Exeter or Newton abbot….. it’s normally crap but not completely gone! #sortitout

  • Toni_w86 Toni (@Toni_w86) reported

    @O2 why is it my phone says 4g signal but struggles to load Internet or says no Internet?

  • only1mac mac (@only1mac) reported

    @O2 The one that says ... Find a WiFi signal cos there's no O2 data available.

  • mistatechnical Nick Yates (@mistatechnical) reported

    @O2 your network is a joke. My phone has a 4G signal but the signal doesn’t allow calls, data or messages. This still hasn’t been dealt with in over 3 months and now my watch has mysteriously lost my e sim and you want to charge me to try and re add it.

  • ItssChar_ char. 🤟🏼 (@ItssChar_) reported

    @O2 are a joke! Been with them so many years I can’t even remember but having nothing but trouble recently. 🤬 Been cut off when bills have been paid, try call them & the automated voice is saying I owe nout got no texts to say anything… Then speak to someone to be LAUGHED @….

  • join4te Jay (@join4te) reported

    @O2 Day 62 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.