O2 Outage Report in Crayford, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Crayford, Kent, England
The most recent O2 outage reports came from the following cities: Lewisham, Ilford, Croydon, London, Longfield, Abbey Wood, West Malling, Woodford Green, Hackney, Harringay, Southwark, Tower Hamlets, Bromley, Chislehurst and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| Ilford |
Total Blackout | |
| Croydon |
Internet | |
| Lewisham |
Phone | |
| London |
Total Blackout | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Soph 💕
(@SophieGudge_) reported
from
Ilford, England
This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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IG: nathibeats
(@nathibeats) reported
from
East Ham, England
@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Clapham
(@racheleclapham) reported
@O2 @O2 It has been 28 days since I reported fraud. Still heard nothing from the fraud team. O2 disconnected my phone even though I was assured this wouldn't happen. Logged a complaint and surprise surprise heard nothing from them either. Can't wait to leave O2.
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NKG
(@NKG0774) reported
@O2 whoever this Neil is on chat you need to re train him. I clearly said it’s a second phone I wanted separate number for my FC parents. I do NOT want to upgrade my current phone. I’ve been a customer 20 years I pay £59 a month and you want me to pay another £26 hmm no!!! Bye
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D W Plastering
(@dwplastering) reported
@Will_I_Sam_89 @O2 @TheO2 It is bad, thinking of leaving after 20 years
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Michael Watson
(@mwatsonn90) reported
@O2 no service since Friday after being told signal would be reinstated after 24 hours, no advisors available when dialling 202…needless to say still no service
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MODADROME
(@ModarecMusic) reported
@O2 hi I’m a new customer and submitted a PAC Code to you 2 days ago online to keep my old number. Not had any acknowledgment or verification it’s being dealt with. Can you confirm it’s being processed? The o2 app is awful.
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David Osborne
(@DavidOs03822485) reported
@O2 @Terryblyth1 Shocking O2 service, when you eventually speak to an advisor, on 202 before you can say the problem, your placed on hold, no warning - it’s clearly the new standard practice I can only assume now they work from home they can get on with household chores,
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Lesley
(@Benabi12) reported
@O2 Well I consider it spam and I am your customer not the UK government please do not send me any further notices from them. I have opted out and you are notified. Thank you.
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Joanne
(@Joanne268403163) reported
@O2 the incompetence of your customer service line is truly breathtaking. Still getting the runaround a fortnight after taking YOUR advice. Absolute disgrace and an utter waste of my time - never again
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Nicholas
(@nicholas_r_h) reported
@O2 are thieves in the night. Will take money from you for a service they can see you don’t use…another unhappy customer.
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David Jackson
(@dijay1) reported
@O2 how do I contact o2 to get a 5g sim. No help available in my my o2 account.