O2 Outage Report in Crayford, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 03: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Crayford, Kent, England
The most recent O2 outage reports came from the following cities: London, Newham, Hackney, Croydon, Sevenoaks, Tower Hamlets, Grays, Dagenham, Catford, Harringay, Bermondsey, East Ham, Lewisham, Woodford Green and Southwark.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Phone | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Fran (@CerviF) reported from Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Mirella (@Mirella2401) reported from Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Bev Muir (@ellajack1) reported from Croydon, England
@O2 I cant get through to customer services and its urgent
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Daffy (@iDaffySB) reported from Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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Corey Lee (@caddydorey) reported from Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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emmawebster (@emmawebster) reported from Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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Daniel Smith (@Scampboi) reported from Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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ScottCanEat (@ScottCanEat) reported from London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Daffy (@iDaffySB) reported from Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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bambam (@mustafayadigg) reported from Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England
@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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john flood (@johnbarbiebutt) reported from Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Irene Barnett (@Thestylist4you) reported from Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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VINNY P (@vinnypDJ) reported from Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Steffie (@steffiegc) reported from Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Mr Grayburn (@PaulGrayburn) reported from Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England
@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2
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Liam Foster (@LiamFos78239707) reported from Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mila (@LYCOICAT) reported
@O2 hi please can you help me I changed providers to come to you. I have my pac code.
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DOWEY (@doweyd) reported
@O2 is there any city in the UK that you actually have 4g available in. Coventry. Birmingham. Blackpool. **** all. Literally the WORST signal provider in the UK
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Craig Jones (@Craig_88_Jones) reported
@O2 Thanks, I don't propose to reach the fair use policy in terms of usage as it is only a short term solution while waiting for my Internet installation
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Neil Robbins (@nrBreaksMadrid) reported
Hey @O2 why is your coverage so appealing in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.
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Rob Chapman (@RobertAChapman) reported
Hi @O2 why can't I get a signal sitting outside in central Hackney?
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Chriis (@chriistof90) reported
@O2 the staff in swindon store are so rude and are miss-sold information. Two different stories, what shambles!
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Neil Robbins (@nrBreaksMadrid) reported
Hey @O2 why is your coverage so terrible in Weston-super-Mare? I struggle to get a data connection yet you ask me to upgrade yo more data??!! Should I switch to @EE or @VodafoneUK for better coverage? I pay £35 a month for crap coverage at the moment.
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Ataur Rahman (@ataur) reported
@O2 Yeah, not a good welcome, especially as its a manager (or so he claimed anyway). I'll pop into a shop and see if they can help. Don't want to be wasting anymore time here. Thanks for the response
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Jenny Cantell (@CantellJenny) reported
@O2 I logged a complaint on the 18/05 verbally & have since spoken to over 10 people. No update, no change. I logged an online complaint 14/6, NOTHING! What's happening? Worse service ever. Will esclate it right to the top & go to Ofcom.
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Jess Gaul (@jess_gaul) reported
@O2 I’m trying to book cinema for tomorrow but it’s saying voucher number is incorrect. Please help!!