O2

O2 Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes SE19 and CR0.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croydon, Greater London, England 03/10/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, London, Southwark, Islington, City of Westminster, Poplar, Wandsworth, Wembley, Lewisham, Bermondsey, Hounslow, Tower Hamlets, Greenford, Ealing and Streatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • Seanielondon Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • Zenwork21 Zenwork (@Zenwork21) reported from Blackheath, England

    @O2 connectivity and signal in Canary Wharf is awful as usual #o2

  • louwhu16 Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • Senhor_G__ Senhor G (@Senhor_G__) reported from Redhill, England

    @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • MattRibbins Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • david52987296 david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WhErEsWaLLy87 Kyle Galloway (@WhErEsWaLLy87) reported

    @O2 Cut my grandfathers pay as you go line off hes 88!!! Just spoken to customer support who then cut me off when i asked if she could speak louder...unacceptable

  • Tom1192Molloy Tom Molloy (@Tom1192Molloy) reported

    Ay @VodafoneUK would slap the **** out of you @O2

  • Jessyyy_J Jessica (@Jessyyy_J) reported

    @O2 customer service is absolutely shocking!! Never been so angry in my life!

  • smudgegt Gareth Taylor (@smudgegt) reported

    @O2 My issue is consistently bad, I've done all the usual things to try and resolve the issue but makes no difference at all..I compared my speed with a colleague on another network and their speeds are 10 times faster...

  • NancySampoorna Nancy Sampoorna (@NancySampoorna) reported

    @O2 I got an email about six months free of an Extra and wanted to check from support which extras were available, I’m being told to call the voice support team which doesn’t make sense? Can you help?

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 You really cannot work out what the problem is? Are you joking. Go look at the screenshots again. If you are that blind then let me spell it out for you. Since the tarriff increase my account says my new monthly payment is 24.57 and yet I paid 24.78 and I bought ZERO extras

  • adamwingie Adam Breen (@adamwingie) reported

    @O2 hi. I just want to let you know your network in Northern Ireland is shockingly bad. The last 3-4 weeks I can barely make voice calls never mind search on the internet when I’m in 4g. Are you doing anything to improve it? My contract renewal is due soon and doubt if I stay

  • michaelcottage Michael Cottage (@michaelcottage) reported

    @O2 also, if not, is there anything I can do to keep my same O2 number but with a new customer contract?

  • albaceltic On the path to Independence SNP (@albaceltic) reported

    @O2 Just wondering how many days it takes to find a Customer Care O2 number, that exists or works, just asking, O2, anyone?

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @O2 hello 👋🏻 can someone reply to my previous tweets about my Mobile Data issue please!? Getting really frustrated and am considering leaving O2 now…