O2

O2 Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR0 and CR7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croydon, Greater London, England 05/03/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent O2 outage reports came from the following cities: Croydon, Southwark, Hammersmith, London, Mitcham, Ealing, Hackney, Newham, Lewisham, Streatham, Bromley, City of Westminster, Fulham, Tower Hamlets and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon E-mail
United KingdomSouthwark Total Blackout
United KingdomCroydon Phone
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @O2 please help me

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • TweetMRS MRS (@TweetMRS) reported from Camberwell, England

    “The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • PaulMacca1976 Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network

  • LukasDiSparrow Lukas DiSparrow (@LukasDiSparrow) reported from Camberwell, England

    I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

  • zakariyaa_b NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England

    @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

  • TomTheProducer1 Tom Quinn® (@TomTheProducer1) reported from City of London, England

    @FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MeganLewsey MeganLouise' (@MeganLewsey) reported

    @O2 Oh I’ve got the sim on a camera for my horse but it’s not working still?

  • cjtdavenport Chris Davenport (@cjtdavenport) reported

    @O2 my mobile data is not working in Spain. Any reason for this?

  • Bunny_1878 Bunny (@Bunny_1878) reported

    I have more chance of getting signal on mars than i do on earth with @O2

  • Danny_Gee89 Daniel Glass 🚶🏻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Danny_Gee89) reported

    @virginmedia @ITVChase @O2 C) Better Connected as my Internet just went down

  • McMajular McDazzle83 (@McMajular) reported

    @virginmedia @ITVChase @O2 Down in the Birmingham area. Not only am I using my data now,but my helium hotspots not earning either!

  • bellenes_peter Peter Bellenes (@bellenes_peter) reported

    @O2 just switched to BT and receive threatening "Enforcement Letter" - this is the first letter and direct debit still in place. Not a good invitation ever to return. As my granddaughter said "Never going with them"..

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 Service is usually ok but on the train literally cuts out and it’s frustrating as I also purchased a dongle from you guys. If my phone signal is bad then most likely the dongle will be just as bad so I might as well return it

  • AnthraXFPS AnthraXFPS (@AnthraXFPS) reported

    @virginmedia @ITVChase @O2 You lot are complete rubbish! You are fast enough charging extortionate amounts for your packages, an prices keep rising, zero discounts to old loyal customers! Yet you still seem unable to keep internet stability a priority, and your call centres are a joke.

  • thatsmejohnd88 John Mulholland (@thatsmejohnd88) reported

    Well @O2 were utterly **** today. Upgraded to a new phone, told it would be an hour. Over 2 hours later it finally was ready. Just to top it off guy inches shop said he would back up my WhatsApp LIKE **** DID HE! So anything after the 9th appears to be gone.

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    another day, another day o2 esim 'no service' on an iPhone 13 pro max, whilst the physical sim is working properly. nice morning and afternoon on the phone (the physical) whilst @o2 doesn't fix the problem. What's the problem (and how will you solve it)