O2

O2 Outage in Croydon, Greater London, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours in Croydon, England

O2 Outage Chart in Croydon, Greater London, England 07/10/2020 14:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 61.76% Phone
  • Internet 24.79% Internet
  • Total Blackout 5.46% Total Blackout
  • Wi-fi 3.78% Wi-fi
  • E-mail 3.36% E-mail
  • TV .84% TV

O2 Outage Map Near Croydon, Greater London, England

The most recent outage reports and issues originated from Richmond, Camden Town, Croydon, Barking, Bermondsey, London, Southall, Surbiton, Stratford, Wembley, Tadworth, Hammersmith, Wandsworth, Catford and Hackney.

United KingdomRichmond Phone
United KingdomCroydon Phone
United KingdomBarking Phone
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

O2 in Croydon, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:
  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Munden87 AA Ron 🖤 (@Munden87) reported from Croydon, England

    Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • SeanEdwardParry Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • tombyford Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • mustafayadigg bambam (@mustafayadigg) reported from Croydon, England

    @O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • mr_elevate mrElevate (@mr_elevate) reported

    @O2 Hi, I'm trying to transfer my old number to O2 but can't get through via 202 and keep getting website issues. Can you help? Don't want to lose my old number and I've been trying for weeks!

  • AndyRFCCharman Andy C #FBPE (@AndyRFCCharman) reported

    @O2 How do I contact you to give the required 30 days notice that I wish to cancel my Pay Monthly contract? There appears to be no option for this under the 'Contact Us' section on your website. Can you advise please.

  • HazelHallOff Hazel Hall (@HazelHallOff) reported

    @O2 got the free gift through priority of 6 months Disney plus for being a valued customer

  • Laurajayne_w Laura-Jayne (@Laurajayne_w) reported

    @O2 hi guys, my iPhone screen has went to the bad place and I can’t get through on the phone line, can someone please help? I need my phone :( #o2help

  • ZoFlo70 ZoFlo 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ZoFlo70) reported

    @ournickyintheuk @O2 @EE Sorry for the hurried reply today really appreciated your help it’s a lost cause with EE they can’t provide the phone I want for the price .....

  • FilippoDeLuca Filippo De Luca (@FilippoDeLuca) reported

    @O2 Does myO2 website work outside the UK? I am trying to connect to it from Italy with no luck. I need to change my DD. Tried to call the help with no luck either as it always reroute me to myO2. If you want to take my money please get in touch.

  • brandon_bonnar Brandon Bonnar (@brandon_bonnar) reported

    Anyone else been ripped off by @O2 ? Been a customer for over a year and have to end my contract and I apparently have to pay over £350 just to leave when I don’t even receive signal or can use their interney? Highly disappointed!!

  • nevlambert neil lambert (@nevlambert) reported

    @O2 @UpatTheO2 Hi you are charging my elderly father £10 a month for a bundle he doesn’t need or use, I have tried to turn this off on your website and app and it’s impossible! Please can you help, it’s money he doesn’t want to spend and has never used it

  • philovermire Philip Overmire (@philovermire) reported

    @O2 data is almost none existent B23 area. What's going on? It has been poor for days now.

  • sofaslouch Kevin (@sofaslouch) reported

    @O2 Fantastic service from Your Woking Store Wednesday.#ThankYou