O2 outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent O2 outage reports came from the following cities: City of Westminster, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 1 month ago |
|
Croydon
|
Internet | 2 months ago |
|
Croydon
|
Internet | 2 months ago |
|
Epsom
|
Phone | 2 months ago |
|
City of Westminster
|
Internet | 3 months ago |
|
City of Westminster
|
TV | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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London Lofty (@lofty_london) reported from Camberwell, England@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Shani (@shanianderson_) reported from Lambeth, England@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, EnglandHey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Tommy Pickles (@DJTommyPickles) reported from Camberwell, England@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Chris Gledhill (@cgledhill) reported from Whyteleafe, England@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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michael maccallum (@michaelnotabot1) reported@kokeshimum @O2 Because whenever the mobile companies want to put up masts to solve the problem everyone objects. See also pretty much any kind of infrastructure improvements
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Roger Roadley 🏴 (@roger_roadley) reported@kokeshimum @O2 I’m on O2 I can’t get any signal around were I work
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Pridgers (@pridgway65) reported@kokeshimum @O2 Because we live in a country filled with ******* that have read somewhere the 5G mast will hurt them, but they did not see the report that said it was fine because they didn’t get a signal, we have the tech, just don’t use it.
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Robert Keith (@rl_keith) reported@kokeshimum @O2 All service in the UK is bad. The providers occasionally say they'll build a few more cell towers. Then the village NIMBY will object, and the provider will use the excuse to save money and not build the tower.
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Robbie T (@RobbieMT8) reported@O2 No outage the network is just awful and had been for years tbh.
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Zakariya 🇲🇦 (@ZaksWorld_) reported@aaroncikaya @O2 All telco are terrible
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Tony Brugnoli (@Bruggers100) reported@kokeshimum @O2 Vodafone just as bad down south, dead spots in and around my hometown, can’t get a phone signal at all at my son’s school. The companies will not invest in infrastructure. You can get a better signal in the Lake District because the infrastructure supports emergencies!
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Big Ed (@62BigEd) reported@kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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Stevie Franks (@Stevie5tapes) reported@kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.