O2 Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Croydon, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Newham, Wembley, Wandsworth, Greenford, Paddington, Croydon, Hackney, Bromley, Kensington, Poplar, and Leatherhead.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	11 hours ago
City of London	Internet	1 day ago
London	Wi-fi	2 days ago
London	Phone	2 days ago
Hammersmith	Internet	2 days ago
London	Phone	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Swanscott (@CSwanscott) reported 1 minute ago from Camberwell, England

  @O2 My data has been extremely slow/not working the last few days can you help out please !!

• 
  Mat Skipper-Banks (@DaFluffMeister) reported 4 minutes ago from Bexleyheath, England

  @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

• 
  Tessa Dowling (@SimplytheTess) reported 8 minutes ago from Croydon, England

  @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

• 
  Jane Slade (@Retiremove) reported 9 minutes ago from Wandsworth, England

  @O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.

• 
  Sophie Donnelly (@sophiegdonnelly) reported 11 minutes ago from City of London, England

  @O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢

• 
  Daniel Burgess (@myorangetruck) reported 12 minutes ago from East Ham, England

  @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

• 
  utterlee (@LeeButterley) reported 20 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Lynsey White (@LynseyWhite2) reported 23 minutes ago from Wandsworth, England

  @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

• 
  Rebecca Pickering (@Cronxgrl) reported 24 minutes ago from Camberwell, England

  @O2 No if I type in WC1 it says there's a mast down

• 
  Chloe Finlayson (@chloefinlayson) reported 27 minutes ago from City of London, England

  @naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though

• 
  Janet Heil (@janet_heil) reported 28 minutes ago from Bromley, England

  @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

• 
  Sara May (@saraminniemay) reported 29 minutes ago from Lambeth, England

  @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 31 minutes ago from Wandsworth, England

  @SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei

• 
  Mat Skipper-Banks (@DaFluffMeister) reported 32 minutes ago from Bexleyheath, England

  @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

• 
  👊🏿 Tinashe 👊🏿 (@MetallicWood) reported 34 minutes ago from Bromley, England

  @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

• 
  steve jones (@jonesy040669) reported 44 minutes ago from Croydon, England

  @O2 my phone doesn’t connect to the internet via 4G can you help me

• 
  2 for flinching (@2_4_Flinching) reported 49 minutes ago from Camden Town, England

  @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

• 
  steve jones (@jonesy040669) reported 50 minutes ago from Croydon, England

  @O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi

• 
  Thinkbig26 (@Thinkbig261) reported 52 minutes ago from Stratford, England

  @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

• 
  Steve Hodgson (@SteveHodgson1) reported 55 minutes ago from Merton, England

  Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nath (@NathFerguson) reported 7 minutes ago

  @Julie66Julie @O2 Exactly my 4G and 5G is soo **** in the south west and when u complain all u get is the same old crap we are investing in the network but when u see no improvement u no they are chatting ****

• 
  inmate 673 (@willelnan) reported 8 minutes ago

  @O2 can u stop being ********* with the signal masts in chorlton in manchester every day the signal at my work gets worse and worse and quite frankly it’s *************** now

• 
  Raveenix (@Raveenix1) reported 8 minutes ago

  @O2 no idea what's going on with the signal in the DE15 9AY area. It's still no better in general than when I spoke to you 5 months ago and for the past couple of hours it's been dropping out completely every 5-10mins and just showing an x over the signal bars. Any idea why?

• 
  Cake Pixie 🍰 💙 wear a mask (@cakepixie888) reported 10 minutes ago

  Hi @O2 I've noticed my reception during calls has been poor for the last week or so. Are there any issues in the NN15 area?

• 
  Claire C (@Claire_Edberg) reported 10 minutes ago

  Anybody on O2 having issues? I had a triangle flash up saying mobile data temporarily switched off. @O2 ?

• 
  ASMR Sound Waves (Erin) (@asmrsoundwaves) reported 14 minutes ago

  @CalumASMR @O2 I had this exact issue with a pizza oven company. Then they also made it sound like it was my fault for missing a notification that they added to the website after the fact. We bought from a different company. I hope that's an option for you, too.

• 
  FanHub (@fanhub) reported 15 minutes ago

  @GuyN72 @O2 Sorry to hear that - we're doing all we can to look at how best we can improve check-ins at grounds with limited phone service. We made a change last month, but we're looking at what else is possible. I'm on O2/Tesco Mobile myself and can completely understand your frustration!

• 
  Petar - DirectTech🇬🇧 (@DirectTechYT) reported 18 minutes ago

  @Lipaurow @madebygoogle @O2 They arent worth a damn now unfortunately!

• 
  Tash 🍂 (@TishhTashh_) reported 20 minutes ago

  @O2 I have a 6month free Apple Music subscription but I can only redeem 3? Help pls frens 🥺

• 
  Laura Covill (@1aura_covi11) reported 21 minutes ago

  @O2 Nope all brand new !!! Your excuses are always the same some stupid mast I've just had a txt and email regarding the issue as we speak AGAIN and still you cannot sort it !!!