O2

O2 Outage Report in Croydon, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR2 and SE19.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croydon, Greater London, England 01/30/2025 00:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent O2 outage reports came from the following cities: Fulham, Sutton, Woolwich, Tower Hamlets, Croydon, East Ham, Deptford, London, Holborn, Bermondsey, Camden Town, Wembley, Kingston upon Thames, Mitcham and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Internet
United KingdomSutton Phone
United KingdomWoolwich E-mail
United KingdomTower Hamlets Internet
United KingdomTower Hamlets Phone
United KingdomTower Hamlets Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Plantstacey Stacey plant 🇺🇦🇪🇺 (@Plantstacey) reported

    @O2 this seriously is the shittest network and customer service ever. For 2 months now have been ignored and nothing been done. #shitcustomerservice #badservice @Ofcom

  • Ambz1810 Amber James ♡ (@Ambz1810) reported

    @O2 I’ve had no signal for 2 days…I have checked our area and there isn’t any current issues.

  • Murtle007 J Hill (@Murtle007) reported

    @O2 can someone please give an update in the DY6 area no signal or 4g from Sunday. Not acceptable

  • LucySmale4 Lucy Smale (@LucySmale4) reported

    Waiting in @O2 Plymouth store. Third in the queue, two advisors working and two members of staff doing nothing! Can't help, must wait for an advisor - how much are they getting paid??! #whythewait

  • ijohnson19 i johnson (@ijohnson19) reported

    @O2 I am so fed up with being fobbed off by 02 i couldn’t make or receive calls on my 6 month old phone so I was near a store , I went in and they just tried to sell me a new phone, called customer service and after a 45 minute wait was told upgrading network, in 4 areas

  • The_Macula Macula (@The_Macula) reported

    Hey. @o2 hung up on us 6 times over 4 hours and are still not dealing with the issue 👍🏻

  • TheRONYBrand Rony Mac (@TheRONYBrand) reported

    Anyone elses @O2 network today just be like "**** it"?

  • battams_luke Luke Battams (@battams_luke) reported

    @O2 For the past couple of weeks i have been getting 5G and signal but now forbthe past couple of days i have been getting 4G and a tiny bit of bar for signal could you please let me know what is happening from the o2 cartoonist and hope you are all ok 👍

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @O2 still no response on my SIM card??? No DM, nothing! Also your chat bot and other tools you use are really poor… anything to not use humans ey

  • hammerett Claire Picken (@hammerett) reported

    @O2 please can sombody reply to my inbox!!! I have a bug complaint and nobody wants to help..