O2 Outage Report in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR90.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (25%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent O2 outage reports came from the following cities: London, Newham, Hackney, Croydon, Sevenoaks, Hammersmith, Mitcham, Tower Hamlets, Dagenham, Catford, Ealing, Streatham, Bermondsey, East Ham and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
-
Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
-
gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
-
London Lofty
(@lofty_london) reported
from
Camberwell, England
@O2 Can you explain what they are please, why the mystery. I pay for a service that doesn't work where I live.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
-
sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
-
afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
-
MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
-
Sam D
(@s11kda) reported
from
City of London, England
@O2 what a shambles of a customer service
-
Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
-
Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
keith watson ⚫️
(@kw1330) reported
from
Camberwell, England
@O2 still rubbish signal in #peckhamrye area. #howlongmusticomplain
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
-
Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
-
Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
-
juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
-
Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
John Graves 💙
(@johnedgraves) reported
@O2 I’m trying to transfer my account to another person but can I find the right person to talk to? Your “help” website just sends you around in circles. It is truly awful. So I’ll try this and hope for a better result…
-
Nicola Read
(@Bluegirl4eva) reported
@EE I’ve been with @O2 for donkeys years, and I’m yet to get a signal at any even that holds more than about 300 people!! Drives me insane when I can’t go live at events because I “have no signal”!!!
-
tenbob 💙
(@davetenbob68) reported
So, so far with being @O2 since I joined them on Saturday, I've had 3 days of no Internet during the day until around 9pm at night. This properly sucks. I have stuff to do during the day that needs access to the Internet. @O2 can you sort this out ASAP?
-
Liam Atk🏳️🌈
(@LiiamDnBRaver) reported
@O2 trying to use o2 priority with the odeon ticket and it says “please try again later” any help?
-
tenbob 💙
(@davetenbob68) reported
@O2 Hi, I joined your network last Saturday and since then I've had no internet all day on Sunday, Monday and today. On each of those days, it's finally came back on at around 9pm at night. This is unacceptable. Can you please sort this out. I've sent you a DM about this too.
-
Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
-
jamie kennedy
(@jamken123) reported
@sarah12412 @O2 So sorry to hear this. I'm not surprised you're upset I would be too. Please let me know if ger something sorted. I hope they can help you
-
IAmAnAnalyst
(@stuartrdedrick) reported
@O2 Hello again @O2. I'm on about day 5 of not having any service, the second consecutive month of failure. Please can you investigate again, and also tell me how you're going to ensure it doesn't keep happening? I think it's fair to say this will be my last time before switching.
-
Neil Carson
(@NeilCarson16) reported
Seem that O2 Poor customer service, Poor service provider. @O2 @TheO2
-
Carley Anne
(@_carleyanne_) reported
@O2 When I pop in the code it says the code is wrong - I select voucher as the type. I pasted it as you would to get to the site on the link and also wrote it down and typed it but still says the code is wrong. I really wonna see Black Widow please help me 🥺