O2

O2 Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR0.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croydon, Greater London, England 11/21/2024 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hackney, Fulham, Bromley, Ealing, Southwark, Croydon, Acton, Redhill, Bermondsey, Belsize Park, Tower Hamlets, City of Westminster, Hounslow and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomFulham Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomBromley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Carver1356 Mark Summers (@Carver1356) reported

    @O2 add DW Stadium Wigan to your list of grounds where there is no signal… poor service yet again..other providers working..

  • kennyroadshow Kenny Stewart.fighting for #michelles law (@kennyroadshow) reported

    @O2 joke send code for password reset . Then says something went wrong totaly wrong network . Hopeless . Set up

  • gazz_t_ Gareth (@gazz_t_) reported

    @O2 absolutely shocking network in Manchester City Centre. Can’t call or use data on 5G and 4G, never mind 3G!

  • JWildman1990 Jamie Wildman (@JWildman1990) reported

    @O2 @DPDgroup_news ordered a new phone Friday, next day delivery. Surely this should’ve been delivered Saturday. DPD are atrociously bad for deliveries I am not happy! It’s been in the Birmingham hub since Friday and hasn’t moved as of yet! Fuming

  • gobshitechris Smithy (@gobshitechris) reported

    @wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝

  • YvetteM94 Yvette Marie (@YvetteM94) reported

    @o2 why am I paying £40 a month and still can’t get signal! What is wrong with your network?

  • marlatham marc latham. (@marlatham) reported

    @O2 just a heads up from a usually happy customer, the roaming in the USA is dreadful, doesn’t text or allow data (and for £6 a day) turning roaming off now but you may need to speak to your US partners

  • Gylo NickJG (@Gylo) reported from Sheffield, England

    @O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!

  • shannbeckwith Shannon Beckwith (@shannbeckwith) reported

    Just as I think I’ve had the constant issues with my phone resolved *cough* @O2 (I haven’t), my clutch decides to give up on me whilst I’m in the middle of driving!! 😢 iS tHiS A jOkE ✨happy bank holiday everyone✨🙃👍🏼

  • Stuboy442 Stuart Abel (@Stuboy442) reported

    @O2 Any update as still down on your status checker