O2 Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR0 and SE25.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent O2 outage reports came from the following cities: London, Lewisham, Belsize Park, Camden Town, Wembley, Croydon, Brentford, Abbey Wood, City of Westminster, Ealing, Streatham, Cricklewood, Islington, Hackney and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Belsize Park |
Internet | |
| Camden Town |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
-
🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
-
Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
-
Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
-
Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
-
Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
-
Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
-
⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
-
Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
-
Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
-
🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
-
LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
-
Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
-
Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
-
JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
-
Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
-
William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
-
Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
-
Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
darren rands
(@darrenrandsgolf) reported
@O2 starting to think I might die whilst on the phone trying to get through to one of your advisers! Over an hour on hold great service
-
Leoni Alex
(@LEONIALEX_) reported
@O2 hey again - my phone has arrived faulty @dhlexpressuk posted it through the letterbox which has more then likely caused the issue..
-
Richard Alfred Palmer
(@Richard77141497) reported
@O2 trying to get a tablet out o2 Network is like trying to get 🩸 bloody out of a stone .
-
Alison Cameron 🤍❤️🤍
(@allyc375) reported
Great service from @O2. I called to explain I can’t pay my bill until the DWP sorts out my payments. They were very understanding & put my account on hold until then. I ended up chatting with the adviser about his Dad who went through COVID too. It all felt humane & empathetic.
-
Danny
(@Dannyholland912) reported
@O2 what's the current situation regarding the Samsung S21 series shipping issues?
-
Kevin Bayliss
(@gsxturbor) reported
@Kinstry @O2 Same pre ordered s21 ultra 512gb told problem with uk shipping due now 5th Feb but just had an email saying my ordered phone was out of stock the whole point of pre ordering is so they can order the stock in time for release date
-
Ian Christopher
(@IanCH7) reported
@TheRedSoph @O2 Nice.. I’ve literally been with @O2 15 years+ where’s mine?? 😢😭 I’m down too...
-
Michell Chappell
(@Michelle1Chapp) reported
@O2 great to see you are helping key workers during a pandemic. Last night you said would email a label within 10 mins 20 hours later still no email. Call for help and the unhelpful lady hangs up and tells me she can’t help even after pleading with her for help
-
Damien Cloake
(@Damien_Cloake) reported
@O2 I’ve been cut off at the music 3 times and when I’ve managed to get through to a colleague, 2 minutes into the call it disconnected! Only happens with cust service too. I’ve spoken to 3 diff upgrade agents and a member of the sales team
-
David slight
(@discodjs) reported
@TheRedSoph @O2 I felt down when @O2 took nearly a grand out my bank for no reason and then took 4 weeks to give me it back . Never received any goodies then.The #o2suprise was I had no money.