O2 Outage Report in King's Lynn, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in King's Lynn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in King's Lynn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
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O2 Issues Reports Near King's Lynn, England
Latest outage, problems and issue reports in King's Lynn and nearby locations:
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Paul Nobbs
(@Fenlandbirding) reported
from
King's Lynn, England
@O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!
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Louise Green
(@louisefgreen73) reported
from
Wisbech, England
@O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Savannah
(@justicenowxxx) reported
@O2 no deadlock letter received after 10 calls and 3 weeks wait Never mind resolved didn’t need it after all this time and now it has been escalated to communication ombudsman
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Lynne Mulligan
(@MulliganLynne) reported
After several calls resulting in spending the best part of 3hours on the phone with @O2 because I can't access my account since the merger with virgin, I officially give up. I'm going to leave the O2 after years of being a loyal customer. Customer service is abysmal
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DorsetGirl
(@DorsetGirl1) reported
.@O2 Hi, why am I suddenly being treated like a new customer by your website? It's asking me to set up passkeys, biometrics etc when I've been a customer for years. I just need to pay my bill! I don't use biometrics to log into the bank, why on earth wd I do it for O2 at £15/mth?
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Darren Edey ⚒
(@Dazedey) reported
@O2 the worst customer service I’ve ever received!!! Been on phone all morning!!! Your staff are incompetent
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Taeler
(@TaeSwiftie13x) reported
@O2 hi your app isn’t letting me pay my phone bill. It has changed from what it was last month and have had to change passwords etc to get in and now nowhere at all to pay my phone bill. Can you help? I’m just about to go on holiday so need to pay it today
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Jeremy Wood
(@excitedpixels) reported
@virginmedia @bt_uk @O2 Much like BT your systems seem very broken.
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Carlos Pedreira
(@cpedreirag) reported
@O2 I called to complain about lack of data signal on my new phone. Now I have zero signal at all. No data, no phone, no message. Can't connect to network. Well done O2. How to NOT provide a service.
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Your privacy matters!
(@Jon11652348) reported
@O2 when did you stop being customer focussed? - attempting to top up monthly has become a hellscape, why do I need to link to Virgin Media? - why is topping up credit now so painful? Is this general incompetence or targeted specifically for U.K. markets?
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Damien Quirk 🇪🇺🏴🇮🇪🇺🇦
(@damienquirk) reported
. @O2 what in the name of everything that is holy have you done with your sign in page. This is the worst customer experience imaginable. Sort it out and stop wasting people's time
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tony lannon
(@tonylan14) reported
@AlisonLMercer @O2 @virginmedia H ihave been effected since July 14th, constantly phoning up every day, I honestly don't they know how to fix the issue. I have four tickets and a complaint raised with them. It is frustrating. 😠 😢 😭