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O2

O2 Outage Report in King's Lynn, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in King's Lynn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in King's Lynn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near King's Lynn, England

Latest outage, problems and issue reports in King's Lynn and nearby locations:

  • Fenlandbirding
    Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England

    I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?

  • Fenlandbirding
    Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England

    @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

  • louisefgreen73
    Louise Green (@louisefgreen73) reported from Wisbech, England

    @O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • irDavidIRL
    David (@irDavidIRL) reported

    @O2 any chance of being able to sign into the website some time this year? Can’t access my payment details on the app and the website just hangs and doesn’t load when I try to sign in. I need to change my payment details for my contracts. This has been ongoing for a while now.

  • juniejunus
    June 💙 (@juniejunus) reported

    @andreworton @O2 i have managed to sign in to the app using mobile data, as can my daughter.

  • F41rygirl
    Lockdown Lise (@F41rygirl) reported

    @O2 Pity the sarcastic live chat couldn’t tell me this, all I got was a very rude response telling me to look closer. Not helpful. I was sent a link that you couldn’t submit details on as it kept sliding down beneath my keyboard. I eventually spoke to someone. Rubbish experience

  • conor_wisson
    Conor Wisson (@conor_wisson) reported

    @O2 Your payment team have advised nothing I rang they said we’ll try the card I told them it’s not been working on the my O2 app but everywhere is fine ran it through didn’t work said call back never did. This was a few weeks ago I’ve been very busy with working.

  • Chelsea_Bun91
    Chelsea Shapiro-Waugh (@Chelsea_Bun91) reported

    @O2 I was told monthly for 5 months that they would add the discount. Then an operative just decided it wouldn’t be applied as they couldn’t see it in the notes and so for months I’ve been stuck with a contract at a higher amount than agreed that I never would have gotten.

  • bhavpatel07
    Bhavin Patel (@bhavpatel07) reported

    @BazTowers @O2 Yup I have been also getting phone calls beginning with 077106. As I didn't answer any of the calls, I did message 2 people and they said I called them which I never. I spoke to o2 but not a great deal of help from them at all.

  • language_quest
    The Language Quest (@language_quest) reported

    @O2 Every time I try to ring in I’ve been cut off I need someone to call me ASAP it’s about a complaint that was originally resolved but has happened again I need someone in the complaints resolution dept to contact me please ASAP today

  • F41rygirl
    Lockdown Lise (@F41rygirl) reported

    Just spent an hour trying to change my address with @O2 Absolute load of crap and ironic that a mobile phone company make speaking to someone nigh on impossible. Think I’ll change to @VodafoneUK when I need to upgrade.

  • conor_wisson
    Conor Wisson (@conor_wisson) reported

    @O2 how to I go with returning a contract without being charged the rest of the bill.I have rung your payment team who have failed to ring me back due to my card payment not being accepted but took my money for up front fees. I’ve been cut of now even tho the issue is on your end

  • whid106
    Wayne Maverick Stark (@whid106) reported

    @O2 I'm trying (in vain) to contact someone from o2 regarding my phone not working. I've tried the customer service number, gone through the automated options and keep being cut off!!! There is no online chat option! How do I speak to someone from o2 to resolve this issue??