O2 Outage Report in King's Lynn, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in King's Lynn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in King's Lynn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near King's Lynn, England
Latest outage, problems and issue reports in King's Lynn and nearby locations:
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Louise Green
(@louisefgreen73) reported
from
Wisbech, England
@O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.
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Paul Nobbs
(@Fenlandbirding) reported
from
King's Lynn, England
@O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!
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Paul Nobbs
(@Fenlandbirding) reported
from
King's Lynn, England
I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@GeoKet72) reported
Hey @O2 where can we see a map of the 5G rollout? EE has 5G in my area and has been here for ages. The 4G from O2 is poor in my area. 👎
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Alex Ferguson
(@AlexFerg88) reported
@O2 I am so appalled and disgusted now. I am 5/6 weeks down the line of THE worst customer service I’ve ever experienced!! No one will answer a call and speak to me, no one will call me. This is an absolute JOKE for a long term customer! #o2 #poorcustomerservice #Terrible
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Yedo
(@SergioYedo) reported
@O2 hi, I need an email address I can contact customer service. Thanks
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Andrew Baker
(@andrewbaker05) reported
@virginmedia @O2 I’m an existing customer who has activated volt benefits and I’ve had a email saying my broadband/O2 services are active and I’ve had a text message saying my virgin media kit is on the way but I haven’t had any tracking information and delivery was supposedly on the 6th November
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @O2 Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT
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Darren ✡️👁
(@JustwritingOk) reported
@chiwithaC @O2 HELP HER…
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BiotechCynic
(@Ash_Biotech) reported
@O2 why can’t I get to a human at customer services ? It seems like every option on the phone leads to your side hanging up. Even the chat services lead endlessly to forms and the website without putting me in front of an agent. Just horrible navigation and customer services
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Darren ✡️👁
(@JustwritingOk) reported
@chiwithaC @O2 pls help her
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beth lomax †
(@bethlomax) reported
@O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!
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Carl
(@Carlo14601) reported
@O2 It’s capacity issues, you run off band 1 and band 20 here and for the amount of users it’s very slow. Need to add 3/40/38 to the mix or even 5G to help with it 😩