O2

O2 Outage Report in King's Lynn, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in King's Lynn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in King's Lynn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in King's Lynn, Norfolk, England 02/12/2026 04:15

February 12: Problems at O2

O2 is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near King's Lynn, England

Latest outage, problems and issue reports in King's Lynn and nearby locations:

  • louisefgreen73 Louise Green (@louisefgreen73) reported from Wisbech, England

    @O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.

  • Fenlandbirding Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England

    @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hunnybee100 Mel (@hunnybee100) reported

    @O2 ..and when I said that I'd feel more comfortable doing that just in case, he became aggressive and condescending and said "are you REALLY going to ring back when you could just tell me the answer? I've literally never dealt with a customer who had an issue like this" 😑🤯 (2/2)

  • hunnybee100 Mel (@hunnybee100) reported

    @O2 Well in that case, your CSAs need better training on how to reassure a concerned customer in a world where telephone scams are rife. I politely asked why he'd need the full number to be told I was being awkward. He told me I could call back and speak to a different CSA.. (1/2)

  • vanessam9363 Vanessa Bunce (@vanessam9363) reported

    @O2 still not had my query resolved. Now had automated phone call saying pay or you will cut phone off... appalling service!!

  • Jordzzzh1994 jordan hagan (@Jordzzzh1994) reported

    @O2 it's nice to be ignored when I'm a paying customer. Expect better from a company

  • railwaychaplain Liam Johnston (@railwaychaplain) reported from Rugby, England

    @Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.

  • Chuuppers Joshua (@Chuuppers) reported

    @O2 Neither my partner nor I have had access to mobile data in CT9 (Margate) for about 3-4 days now. We have taken all steps to rectify; manually choosing network, restarting devices etc. I have reported it on your network status page.

  • samkir82 sam (@samkir82) reported

    @O2 am visiting The O2 this evening, am an O2 and VM customer but can't access any of the venue priority offers. No access from the app or the website. Not great service.

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Your lack of 5G coverage in the south of the UK is astounding and your very high tariffs are not justified by the piss poor service provided. I know you’re run by the Spanish, but your contempt for British customers is crystal clear. I will not renew my contract.

  • BluishSanity (Syndication) (@BluishSanity) reported

    @O2 still waiting for that phone call you promised over 3 days ago to fix your appalling reception and network service, don't promise something you clearly can't deliver, paying £80 a month for this shoddy service

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 Oh good Iam not the only one who thinks that O2 is the worst network ever. Dreadful service and appalling customer service .