O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 34 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 48 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 48 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marilyn (@Mrs_Mazzy) reported 2 minutes ago

  @Wrightoe @kokeshimum @O2 Those metal things are awful!Waste of money.I’m in Brighouse 4g only 2bars/vodafone.Brighouse is having major overhaul,obstacle course getting round.Going to be more pedestrianised,just lots of bars,we need more decent shops!Lived in house 48yrs and seen rats in garden1st time

• 
  Joan_of_Tyne_Bridge_Arc (@v11_eed) reported 3 minutes ago

  @kokeshimum @O2 Same ****. Yet, o2 have increased their customer bills for the past 12 consecutive years. That’s a 4-10% increase every year since 2014.

• 
  S1 Upp (@simonupperton) reported 3 minutes ago

  @kokeshimum @O2 I’m on sky and piggy back o2. Went up to Blackpool. Hardly any signal

• 
  uni drop-out✨ (@_unidropout) reported 6 minutes ago

  @O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!

• 
  Padge (@fishboygtfc) reported 7 minutes ago

  @BennyBlanco22 @O2 @Apple Yep, I had a 5g signal but nothing loading up. Spoke to mates and they said the same. Had it for years, don’t know why I tolerated it. Entire villages I visited with work blacked out. So much better with ID/3.

• 
  Joe (@joeeast96) reported 8 minutes ago

  @O2 hello, I’m trying to sign in to my account/update password but I’m not receiving any emails to update password after I select “forgot password”! Can I have some assistance please

• 
  Su (@shandreen) reported 8 minutes ago

  Can you explain why the phone app keeps signing me out and when I go to sign in it verifies and doesn't log in the app? Your auth servers having issues? @O2

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 9 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  alaw mot (@SimonTa44447286) reported 9 minutes ago

  Whats point of having an app if it doesnt work @O2

• 
  John Sabian (@GymItalian83) reported 10 minutes ago

  @kokeshimum @O2 I think it’s most of the UK. I’m on EE and the network used to be good, but the last few years it’s been poor