O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 22 seconds ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 14 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 31 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snow&Fairways (@IcyFairways) reported 5 minutes ago

  @TomTugendhat @O2 @EE Sane with three. Garbage.

• 
  Max Wilson (@waxwellmilson) reported 5 minutes ago

  @TomTugendhat @O2 @EE Very stupid post. The reason we don’t have better signal in Dulwich (where I live) is because the NIMBYs opposed putting in a small signal tower which would have boostedg the coverage. As a result, a small dead zone around College Road exists.

• 
  Craig-David (@CraigGodders) reported 6 minutes ago

  @O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.

• 
  Marne Blair (@MarneBlair) reported 6 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  Sarah Leigh (@Sarahleighstevs) reported 8 minutes ago

  @O2 I emailed my complaint to you. You responded by asking me to complete the complaint form as the email is not monitored. I’ve completed the complaints form but it’s not working and there is a constant error message. Pretty much sums up your customer service!!!

• 
  @WasSamLowryEsq (@WasSamLowryEsq) reported 10 minutes ago

  @apsamuelson @TomTugendhat @O2 This would never catch on. Too many vested interests keen to fill the troughs of these scumbags.

• 
  Nilesh888 (@Nilesh_LCFC_R) reported 13 minutes ago

  @TomTugendhat @O2 I left O2 because of this very issue. When I first took out a contract with them the signal was fine, but it got worse over time. I haven’t moved house, so what could it be?

• 
  wozwebs (@wozwebs) reported 16 minutes ago

  @Jonny_Ham @O2 I was the same. With them since Cellnet but I gave up 3 years ago as it was getting worse and worse. Went with EE and never looked back, miles better

• 
  Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported 17 minutes ago

  @TomTugendhat @O2 Hi we had issues with O2 which was our Business Mobile supplier. There are coverage maps available, we checked them and found better coverage with EE. We tried a spare mobile first which was better, then changed to EE. Works well as we have two locations Wales and Southwest.

• 
  Beedle The Bard (@BeedleB) reported 19 minutes ago

  @TomTugendhat @O2 @EE Just like me where I live, and ike here I bet you have no problem getting a text message through.