O2 Outage Report in Derry, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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liam jones
(@Liam____Jones) reported
@O2 is there any reason why my signal is crap at the minute? Used to be best in the area so signed up for a 24 month plan and since then crap
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Julie KINGMAN
(@YBG66) reported
@O2 #Terrible Customer Service ... my phone won’t do ANYTHING & the guy left me on hold for 45 minutes, never to return 😡
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Rachel Rainbow
(@RachelRainbow) reported
@O2 why is it impossible to talk to a person on your customer service line 15 calls and only twice have i got to a person and both times been disconnected 😡😡
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Craig Lindley Olney
(@CraigLindley) reported
@O2 Absolutely shocking service happening right now! On hold and passed between 4 advisors and not one of them prepared to take ownership of a simple request to transfer ownership from one member of the family to another. A shocking sales ploy to prevent you leaving @02 1hr35min
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Grace Kousoulou
(@GraceOliviaa_) reported
@O2 been on hold for almost an hour and 45 mins trying to sort an issue with my contract that was caused by your advisor giving false information. Absolutely terrible customer service 😡😡😡
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Sami 🐢サミー
(@SamiDrawz) reported
@O2 I sent a DM can you help
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Helen
(@helenkerr23) reported
After over 20 years of loyalty I am officially saying goodbye to @VodafoneUK! New phone order direct from @Apple and new SIM card from @O2. Saving over £20 a month & maybe I will get to deal with a real person if I have an issue rather than the worlds most annoying bot TOBI!!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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jade
(@Jadeeeyy09) reported
@O2 can’t get a hold of anyone to speak about my bill? Clicking on support just takes me in a loop, ridiculous.
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Jamie
(@MeatGrinder49) reported
@O2 Hi there, I recently joined O2 and I'm looking to keep my old number from SKY Mobile however I seem to be having some trouble doing so. Some help would be appreciated.