O2 Outage Report in Derry, Northern Ireland
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The latest reports from users having issues in Derry come from postal codes BT47.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry |
Internet | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert David Kelso
(@RobertDKelso) reported
@O2 Yes I am calling from a pay as you go phone. I wouldn't need to if you hadn't closed my online account down. Seriously why would you do that?
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Lonesome Dog
(@dog_lonesome) reported
@O2 I shouldn't have to do that... This is a crappy phone you sold me... You said you wasn't doing mid range samsungs and sold this crap hawie whatever it is to me... I'm going to sky.
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Robert David Kelso
(@RobertDKelso) reported
@O2 That last number was perfect, the person I talked to sorted everything out straight away. Didn't know why the online part was closed though. It may help greatly if whoever made them decisions left things as they were until all payments are fully finalised.
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dyane matthews
(@maryilynpresley) reported
@O2 After trying to get info required online, without success, I called, eventually spoke to someone who had to put me through to someone else, then got cut off! This is not the customer experience I except! My Husband sorted a similar problem, very quickly, with his provider!
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Miss Marple
(@dame_agatha_) reported
@O2 I changed my payment card on my acct but my top up was still taken from the old card today. Can somebody please help? Finally got through to a human on phone but while on hold for the 5th time in 45 min I was cut off. Now 11 mins into 2nd call and still on hold. So frustrated
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Charlotte picton
(@PictonCharlotte) reported
@O2 how do I find out a name of a person, I spoke to today extremely rude & Making comments
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SillySimon
(@FlitSimon) reported
@O2 I have never dealt with a worse customer service line. It’s virtually unusable.
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Carole Mercer
(@MParkMer) reported
@O2 Is there still an issue with a mast in the Nottingham area?
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Matthew Ellis
(@MattEllis81) reported
@O2 why is there no service in CB23 postcode for 2 days now