O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 8 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 17 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 58 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Clarke (@naomia_creative) reported 7 minutes ago

  @O2 I'm having the same trouble!

• 
  Naomi Milward (@naomimilward41) reported 9 minutes ago

  @O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience

• 
  Susan Freeman (@Propertyshe) reported 10 minutes ago

  @O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿MuRty/HyperWelsh🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cmurty02) reported 11 minutes ago

  @O2 Sorry, a phone mast close to you isn't working. sorry. Our engineers are on the case. This have been like this for over 3 weeks now in newport spytty np194qq and glan llyn area. when is this going to be fixed? no internet or phone signal and i need it for work 😡🤬

• 
  🍓Laura🍓 (@ItsLau_xo) reported 12 minutes ago

  @O2 is our network down? Whenever I try and call out get the 'Call Ended' message immediately. I also can't answer any calls. I try and it immediately terminates the call

• 
  glazersout (@siralexisared) reported 15 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  Alex S.Tower (@AlexSTower) reported 16 minutes ago

  @O2 A family member is a victim of PAC identity fraud, not one of your colleagues can help her, left her without a number, no access to any of apps such as shopping or online banking, instead giving the suspect full access without authorisation and impersonating us. Options?

• 
  Chelle B (@redshellybelly2) reported 20 minutes ago

  @O2 since you've added a "new spin" on Blue Mondays, I'm just getting an error #help #O2Priority

• 
  Viridis (@Lord_Viridis) reported 21 minutes ago

  @waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.

• 
  Jayne Venables (@jaynevenables) reported 22 minutes ago

  @O2 please tell me why all 3 of our phones have had no signal whatsoever for days now. I’ve tried online chat. They asked if I’d like to look at new deals! Why would we look at new deals when we can’t even get the service we’re paying for?!