O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 19 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 28 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 50 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@sadelta99) reported 3 minutes ago

  @O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here

• 
  Steven Casey (@Steven_Casey78) reported 4 minutes ago

  @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

• 
  Craig Turnbull (@pooliemadone84) reported 6 minutes ago

  Hey @O2 can you kindly improve your service regards all customers in TS24/TS25/TS26

• 
  john (@jhargie4) reported 7 minutes ago

  @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

• 
  John Till (@JohnTillUK) reported 9 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/

• 
  R (@Rah333m111) reported 15 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Jon Thompson (@JohnnyFocal) reported 16 minutes ago

  @O2 I have many times - Can you explain your issue?

• 
  Matt Ray (@mattstingray) reported 18 minutes ago

  Thinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.

• 
  Tom Weller (@TWeller96) reported 18 minutes ago

  Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

• 
  Dan Hicks (@itshicms) reported 20 minutes ago

  4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless