O2 Outage Report in Derry, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Milne
(@nickmilne8) reported
@O2 currently been on hold for 1 hour and 17 minutes trying to speak to an advisor. Wtf
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~emma~
(@emma87_) reported
@Bad_Gamer_Glenn @O2 Ah your wife is abbie, i did speak to her. She left me a voicemail explaining the circumstances but i had to call her back and explain im just a customer too
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jackie
(@jackie16622121) reported
@O2 I'm trying to obtain my proof of purchase and it took over 30 mins and tranferred twice with no joy.I ask to be called back and I'm a day later and i still cannot get that call and still no proof of purchase. Considering O2 is a communications company, the service is poor.
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Kim Slase
(@kimbaslase) reported
@O2 your customer service line HANGS UP on the caller once it’s confirmed they are calling about issues with topping up. Virtual assistant provides no info besides that number. How can I speak to a human?
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sushi
(@avid__fan) reported
@O2 brilliant! I was cut off after 45 mins waiting in a call queue. This after waiting 4 months for my account to be activated. Dismal service.
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Megan 🦋
(@Waves_CSJB) reported
@O2 Thank you! I just wanted to check if there was a phone mast down which there is or if it was just mine & my mums phones playing up, hoping it gets sorted soon 🤞🏻
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John Oldroyd
(@Jeko7171) reported
@O2 Anyone offering customer service? No access via phone, chat or DMs! Keen to know why my airtime tariff has just increased by 25% mid contract with no explanation
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Robert Hawkins
(@bobsyhawkins) reported
@O2 Hi, can you please help me. My phone is saying it is not registered to the O2 network for some reason, and I can not make or receive calls. I have tried resetting the phone and taking out and replacing the SIM, but still no luck. I need to have cellular coverage urgently. TIA
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The Purpose Maker
(@Can_U_Feel_It_) reported
Really crap service from @O2 and @Apple after my 6 month old phone developed a charging fault and died. Sent back and forth between both with Apple finally picking up responsibility by repairing it today in an Apple Store (those staff were great). Still not heard back from @O2
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Bourneirish
(@TirEoghain59) reported
from
Christchurch, England
@O2 having problems activating my account. Can you help