O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 49 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 54 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 55 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wozwebs (@wozwebs) reported 8 minutes ago

  @Jonny_Ham @O2 They usually limit companies who use their network to 100mb whereas unlinked I can get 700mb some cities

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 8 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  MS (@jennslcfc94) reported 10 minutes ago

  @O2 you are absolute the worst company. My o2 account does not work. I can’t see anything. Everything just says no information available. I have no data and I can’t see why or even attempt to top up! What’s the point in PAYG if my account doesn’t work!!!!!!!!!!!!!

• 
  Mark Beardmore (@Beardmore8Mark) reported 14 minutes ago

  @TomTugendhat @O2 @vodafone Automatic Roaming for UK customers-problem solved #roaming4all

• 
  Mr. Miyagi 🌴 (@GrumpyBiker1969) reported 15 minutes ago

  @O2 You're a waste of space 8 different payment methods each one rejected on your website/ App. Its only £1.00 verification You absolute disgraceful waste of space. This is how you treat customers that have been with you for over 20 yrs. @Ofcom

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 15 minutes ago

  Trying to pay off my contract early with @O2 so I can go to another company that doesn’t bleed me dry and they hit me with a limit of how much I can pay!! That’s a little rude 02 😩

• 
  A Rintsie (@arintsie) reported 16 minutes ago

  Any idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs

• 
  R B (@RLBD1920) reported 17 minutes ago

  @O2 I did and it said there were no issues but now that I’m outside of my office I seem to have access to data now

• 
  Luke Alexander (@LukeAlexanderpr) reported 19 minutes ago

  @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!

• 
  Mr H (@silestanix) reported 22 minutes ago

  @O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?