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O2 Outage Report in Derry, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derry come from postal codes BT48 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

CityProblem TypeReport Time
Derry Internet 9 days ago
Derry Internet 2 months ago
Derry Phone 5 months ago
Derry Phone 1 year ago
Derry Phone 1 year ago
Derry Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • dartduignan180
    sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • danwavell
    Dan Wavell (@danwavell) reported

    @O2 I’ve signed up for updates, which is why I know the expected fix date is 11th March when it was 10th March. Is there any compensation due for customers left without signal? @Ofcom

  • dave_c83
    David Connolly (@dave_c83) reported

    Got through to @o2 absolutely brilliant customer service. I think @virginmedia could learn a thing or two.

  • Westy68
    Paul West #FBPE (@Westy68) reported

    @SkyUK disappointed to see you’re reintroducing EEA roaming charges with effect 3rd May 2022. Even worse is that the network you use @O2 isn’t doing likewise. And you’ve tried to do it quietly! @MoneySavingExp

  • Mat_Tofari
    𝕸𝖆𝖙 𝕿𝖔𝖋𝖆𝖗𝖎 (@Mat_Tofari) reported

    @O2 I’ve restarted my phone multiple times, I have signal but when I try to ring someone it just says that my calls are being transferred.

  • LynziieLouu
    Lyndsey Collins (@LynziieLouu) reported

    @O2 last month I had signal issues for 2 days, now emergency calls only coz a local mast isn't working again, this seems to be a regular occurrence now, due an upgrade in May but after 13 years of being a loyal customer, thinking it might be time to switch network 😢

  • CarolG333
    CazzaGee (@CarolG333) reported

    😫 Eventually got through to @O2 apparently their system has gone down so will need to disconnect the call and call me back straight away. NOTHING! Such unbelievably bad #CustomerService from #O2

  • DaveHuntbatch
    David Huntbatch™ (@DaveHuntbatch) reported

    @O2 So no phone service until 9/3? Really? What am I paying for? Compensation

  • tescomobile
    Tesco Mobile (@tescomobile) reported

    @imchases @O2 Morning Chase, I'm extremely sorry to hear about what's happened when requesting to cancel one of your contracts. Did you speak to our Concerns Management team regarding this, please? If not, please send us a DM and I can look into this - Liz

  • xbeelismorex
    𝔅𝔢𝔯𝔫𝔞𝔡𝔢𝔱𝔱𝔢 (@xbeelismorex) reported

    @O2 I'm trying to apply my NHS discount to an airtime plan but it keeps telling me my work email address is invalid .. help?

  • SewManyFriends
    Sew Many Friends (@SewManyFriends) reported

    @O2 Grt service from Cheltenham store for 10+yrs. But yesterday was rubbish. Store staff without a clue. Boss called at least 5 times, but didn’t even acknowledge me. My phone doesn’t work properly now, and the store don’t answer their phone. O2 Support also doesn’t answer 😡