O2 Outage Report in Derry, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Lewis
(@LewisJTNF) reported
@O2 I thought I’d dealt with some crap companies recently but O2 might actually be the worst, total rubbish and there customer service is appalling can’t wait to go back to Sky
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Coral Blackhall
(@coralblk) reported
@O2 I need help transferring my number to o2. I have sent a dm
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Amy Stuart
(@AmyJStu) reported
@O2 why can’t I physically speak to a customer advisor when i am trying to sort out my O2 account? But you can phone me at every inconvenient time you like!
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Mark Smith
(@Mark190491) reported
@o2 over two hours on hold and got nowhere after speaking you your "advisors" just to be put on hold again then hung up on. absolute shocking service.
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julie mclaren
(@im_a_hugger) reported
@O2 your customer support/ virtual assistant is untrustworthy, impolite unprofessional and rude. We were hung up on last night and your assistant just now answered his call not by introducing himself or mentioning the brand just a ****** sounding “hullo”. I am trying to sort 🧵
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vish uttam
(@kalel011) reported
@O2 I have been trying to get hold of the Customer services Dept but I have been on hold for over 2 hours !! Online chat is not working either !
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Nqagu Mabena
(@NqaguM) reported
@O2 I have complained of not having no network or reception on my mobile for over 3 months when I was in Upper Heyford. But you were taking money from my account, for services not supplied. That was over £190. Now you have cut my mobile off.
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Glenn
(@Bad_Gamer_Glenn) reported
@O2 what has my wife got to do, to actually get through to someone in payment management?? Been trying for 3 days , she either gets cut off or given a number to ring by customer services, when she rings the number, it ends up being someone who doesn’t work at O2.
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Steven
(@Stevie2593) reported
@O2 When it comes to renewing your o2 contract and you know the customer service are going to offer you the worst deal and you need to stay strong.