O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 8 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 37 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 60 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nico 🏁 (@bombdiggy__) reported 10 minutes ago

  @O2 Kindly **** off. You’ve tried to investigate this so many times and failed then told me if I cancel my contract I’ll need to pay £300 remaining.

• 
  MUFC Chatter (@mufcchatter) reported 12 minutes ago

  @O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!

• 
  XDragoNaaK (@QDragoNaaK) reported 12 minutes ago

  @SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there

• 
  Sarah H (@SarahWM45) reported 13 minutes ago

  @O2 absolute joke. Stringing me along, promising to call. Two weeks later. No call. Apparently that’s my fault, they were waiting on me. (They’re not). They are unable to answer a simple question. Customer service v stressful to deal with. @MartinSLewis

• 
  MUFC Chatter (@mufcchatter) reported 13 minutes ago

  @O2 I have the account no, mobile no, and SIM no, which I have found in emails from 22-23. I just spent 80 MINS on phone with your customer service, they could not find the account and hung up on me. I spent another 45 minutes after ringing back, transferred and the call went dead.

• 
  Rob Blagden (@robblagden) reported 14 minutes ago

  @Andywebster You must have got mine as they didn’t send me one - or maybe it’s @o2 network issues!

• 
  Rob Cur (@NC20023) reported 14 minutes ago

  @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

• 
  Andrew (the *****) (@Andrewislington) reported 15 minutes ago

  @JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2

• 
  Matthew Wright (@matthewwright17) reported 15 minutes ago

  Have I accidentally signed up for the 0 internet or signal plan @O2

• 
  Sparky (@Sparkyisared) reported 15 minutes ago

  @SteveJoyce14 @O2 @TheGillsFC I live not far from the ground and the signal has been very bad over the last two days for some reason. So could be an area issue. The problem people keep moaning about the masts and stop them being installed so will never improve.