O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 18 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 46 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 56 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melisa Bishop (@FiferTHF) reported 2 minutes ago

  @BelfastGiants @O2 Awful! The teams name and logo should always be more prominent than a sponsors logo.

• 
  #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported 3 minutes ago

  @O2 my daughter, stranded abroad with no phone after a theft, has received terrible service from you. Unless you can actually support her we will be cancelling our DD and making a complaint to @Ofcom. Good customer service is not rocket science!

• 
  Steve Joyce (@SteveJoyce14) reported 3 minutes ago

  So it would appear to be official. There is no problem with the @O2 signal in and around Priestfield 🙄 #Gills #ActuallyGills

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 4 minutes ago

  @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

• 
  Mitch Hirsty (@mitchhirsty) reported 5 minutes ago

  @JaadeSketch @O2 Jade, they are fully aware of the issue with their website and app when trying to pay a bill, but they are not doing anything about it! O2 - how many more people will it take to complain about the broken payment gateway before you actually fix the issue?

• 
  Ben (@bennycliffe) reported 6 minutes ago

  I can’t even get a signal with @O2 when actually being in @TheO2 😭😭 ever mind posting a video! 😭🫠

• 
  Nathaniel Wong (@wong_natha) reported 11 minutes ago

  @O2 must be the worst network. People said 3 is bad. 3 is hundred times better compares to #O2. Travelled to Swansea for 3 days and didn’t manage to get any good signal half of the time. At one stage I was connected to Edge.

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 12 minutes ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

• 
  anthony chilvers (@anthonychilvers) reported 14 minutes ago

  @O2 no network signal for two days now

• 
  Andrew Strange (@AndrewDS1981) reported 19 minutes ago

  @BelfastGiants @O2 Can I get some bleach for my eyes. Those are awful. Truly awful.