O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 10 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 16 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 59 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  West Country Gills (@GillsCountry) reported 7 minutes ago

  @SteveJoyce14 @O2 Generally there are issues with signal when there are large crowds of people gathering so close to each other I take it as a given that that's the case with music festivals, sports grounds etc so don't expect it when I'm in/around them

• 
  flv (@flv32321) reported 8 minutes ago

  Absolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight

• 
  amy simpson (@amy_jo_23) reported 8 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  Savannah (@justicenowxxx) reported 13 minutes ago

  @O2 I responded and I hope no more generic emails rather than looking into the issue

• 
  Chris Ennis (@EnnisCpfc) reported 13 minutes ago

  @O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.

• 
  Mitch Hirsty (@mitchhirsty) reported 14 minutes ago

  @JaadeSketch @O2 Jade, they are fully aware of the issue with their website and app when trying to pay a bill, but they are not doing anything about it! O2 - how many more people will it take to complain about the broken payment gateway before you actually fix the issue?

• 
  Paul Jones (@Pauljonesbeer) reported 26 minutes ago

  .@O2 I have been on the phone to you for over 1hr and 10 mins trying to get through bro you fraud team about an on going case and a £1900 bill can anyone else help

• 
  Not a sheep (@ArcherImproving) reported 30 minutes ago

  @O2 I keep getting calls from people claiming to be from o2. When I query why they keep calling they hang up!

• 
  Triggerology (@TriggerologyUK) reported 30 minutes ago

  It's scary how **** mobile coverage is in the UK. My Internet is down and using 5G is comparable to dial up. Sort it out @O2

• 
  nick renshaw (@nickrenshaw5) reported 31 minutes ago

  @O2 @27rufus People choose not to follow you because you are a shite company & one of the worst mobile providers in the UK. Now **** off & sort out this **** show of a company before we all leave & you end up with no customers!