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O2 outages and service status in Derry, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derry come from postal codes BT48 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

CityProblem TypeReport Time
Derry Internet 12 days ago
Derry Internet 2 months ago
Derry Phone 5 months ago
Derry Phone 1 year ago
Derry Phone 1 year ago
Derry Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CoronaIsBad
    Rachel Morgan (@CoronaIsBad) reported

    @O2 Annoyed/disgusted at returning a phone on 17/Dec via a store and getting no refund despite royal mail confirming delivery on 17th Dec. Customer service no help at all

  • MWancock
    Mark Chopper Reid (@MWancock) reported

    @O2 is there any chance you can please reinstate my outgoing calls until friday? This will be the only paycheck ive seen since November and its only 1 weeks work. C'mon, lets help the self employed please.

  • Nicki_D68
    Nicki Donald (@Nicki_D68) reported

    @O2 I’ve had no mobile data for at least four days now. Is there a problem?

  • Roxannemxx
    Dream Chaser (@Roxannemxx) reported

    @O2 @BeautyKitchen Hi I called you twice and been cut off twice. Why are ******** am I being cut off completely disrespectful.

  • Ky297
    Mark Curran (@Ky297) reported

    @O2 now 40 mins in the phone and still no answer, trying to getting an issue that's going on 2 months ago sorted. How can it be sorted when you don't answer the phones but no, o2 are quick enough to sent threatening letters. #worstnetworkprovider

  • mattfroud
    Mr F (@mattfroud) reported

    @O2 hi, I’d like an upgrade chat please...no one is responding on the myo2 app. Can you help?

  • VRagelyte
    Victoria Ra (@VRagelyte) reported

    @O2 @oibaker I have same problem! I order 2 weeks ago,Ive got confirmation emails and after 2days I’ve got text messages saying that my Watch is out of stock and I need to wait. Until now no emails texts or any kind of updates. I am trying already 4th day to contact o2 with no luck. @oibaker

  • AwfulLotOfEagle
    Stella (@AwfulLotOfEagle) reported

    @O2 hi, my mother is having phone problems - she can receive calls but not make them. We've checked settings, etc, & we're pretty sure there's a problem with her SIM card. Can you please DM me so we can arrange a replacement? She has Alzheimer's & can't deal with you herself.

  • ovl_xo
    𝓵𝓲𝓿🎄 (@ovl_xo) reported

    How do I cancel a free Disney+ subscription from @O2? Runs out this month and I don’t want to pay..

  • TheTyChapman
    Tyler Chapman (@TheTyChapman) reported

    @O2 phone signal is incredibly terrible in my house and i’m not sure why, can something be done about this? I’m in contract with you guys