O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 4 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 22 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 43 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JD (@JonnyDwyer6) reported 8 minutes ago

  @O2 whys your signal **** everywhere??

• 
  Mxdz (@ImMxdz) reported 10 minutes ago

  @O2 Hi, my phone has been saying I have no service etc for a few days now. Now the emergency alert went off, it keeps going off every 10 minutes. Can you please sort

• 
  David (@davidlondon92) reported 11 minutes ago

  @O2 I’m roaming in the US on my ultimate plan and the 5G is painfully slow. I just realised you cap the speed at 2 mbps, which renders it pretty useless. Can I even buy a bolt on to remove the throttle? Not sure why I pay for an ultimate plan if your speed is so abysmal

• 
  Cody (@CodyButton77) reported 13 minutes ago

  @O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.

• 
  Al (@RealAJG7) reported 14 minutes ago

  Having to buy a ticket cause @O2 ******* awful service means you can’t get into your train app in the middle of a major city in the uk, utterly useless *****

• 
  Emma (@emmashakeshaft0) reported 15 minutes ago

  @O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.

• 
  Johnny Storm (@humantorch1036) reported 16 minutes ago

  @O2 @Marty201023 Is anyone at @o2 awake? No customer service at all. Literally the worse network. I had a problem with Three and it was dealt with in 10 mins on their Live Chat.

• 
  Adele Vaughan (@adelevaughanxo) reported 18 minutes ago

  @O2 can someone please contact me about an ongoing complaint! I cannot get a clear answer from anyone 🤯

• 
  Blaze 3D (@Weezyblaze77) reported 19 minutes ago

  @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman

• 
  Karthika_London (@karthika_gm) reported 22 minutes ago

  O2 network has been down for the past 3 hours 😩 @O2 I’m using Wi-Fi for now. Is anyone else experiencing the same issue?