O2

O2 Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 02/13/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Internet
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ksmithysmith Kim Smith (@ksmithysmith) reported

    Wowzers @O2 shocking customer service when trying to sort a contract query out, put on hold for over 30 mins, not resolved and then silence- is this the future of things to come now you’ve partnered with @virginmedia ??

  • jessslee_ Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @O2 this is something you surely support?

  • nicolab68292039 nicola browne (@nicolab68292039) reported

    @O2 you suck unable to make calls for 3 weeks in my area CR3 keep getting fobbed off by them that they are sorting the problem when!!! Avoid o2 at all costs 😡😡😡😡😡

  • MrsPAH Paula H (@MrsPAH) reported

    @O2 can you confirm the phone number to speak to someone to change an order please? I've chosen my upgrade but it is out of stock - existing phone not working so I'd like to change to a different colour to receive more quickly. Thanks

  • TapperJosephine Josephine Tapper (@TapperJosephine) reported

    @O2 It’s why I’m off after 5 days. Your customer service as bad as coverage.

  • crzynic83 Crzynic83 (@crzynic83) reported

    @O2 I have been trying to update my account for over a month with a new billing address. Both app and website give me error messages and I can’t update. Will have to cancel if can’t upgrade so pls help

  • paul77thompson Paul Thompson (@paul77thompson) reported

    @O2 reception in Towcester has not got much better than the H+ network. Any improvements in the pipeline?

  • MsCosmicCat Em (@MsCosmicCat) reported

    @O2 my o2 priority app isn't working. It says no network (even if on wifi), I tried clearing the data to log out and now it won't let me log in. The app is up to date

  • kate_wba Katie 💙🤍 (@kate_wba) reported

    @O2 hello how do I get the live chat function?? I've been charged several months for an extra that I didn't know I had and I've never used and need to cancel