O2 Outage Report in Derry, Northern Ireland
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The latest reports from users having issues in Derry come from postal codes BT48 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Internet | 2 months ago |
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Phone | 5 months ago |
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Phone | 1 year ago |
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Phone | 1 year ago |
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Phone | 1 year ago |
Community Discussion
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara (@oharama) reported from Derry, Northern Ireland@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan (@dartduignan180) reported from Culmore, Northern Ireland@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Kieran Kelly (@KieranKelly1988) reported from Derry, Northern IrelandQuite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Wavell (@danwavell) reported@O2 I’ve signed up for updates, which is why I know the expected fix date is 11th March when it was 10th March. Is there any compensation due for customers left without signal? @Ofcom
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David Connolly (@dave_c83) reportedGot through to @o2 absolutely brilliant customer service. I think @virginmedia could learn a thing or two.
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Paul West #FBPE (@Westy68) reported@SkyUK disappointed to see you’re reintroducing EEA roaming charges with effect 3rd May 2022. Even worse is that the network you use @O2 isn’t doing likewise. And you’ve tried to do it quietly! @MoneySavingExp
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𝕸𝖆𝖙 𝕿𝖔𝖋𝖆𝖗𝖎 (@Mat_Tofari) reported@O2 I’ve restarted my phone multiple times, I have signal but when I try to ring someone it just says that my calls are being transferred.
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Lyndsey Collins (@LynziieLouu) reported@O2 last month I had signal issues for 2 days, now emergency calls only coz a local mast isn't working again, this seems to be a regular occurrence now, due an upgrade in May but after 13 years of being a loyal customer, thinking it might be time to switch network 😢
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CazzaGee (@CarolG333) reported😫 Eventually got through to @O2 apparently their system has gone down so will need to disconnect the call and call me back straight away. NOTHING! Such unbelievably bad #CustomerService from #O2
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David Huntbatch™ (@DaveHuntbatch) reported@O2 So no phone service until 9/3? Really? What am I paying for? Compensation
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Tesco Mobile (@tescomobile) reported@imchases @O2 Morning Chase, I'm extremely sorry to hear about what's happened when requesting to cancel one of your contracts. Did you speak to our Concerns Management team regarding this, please? If not, please send us a DM and I can look into this - Liz
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𝔅𝔢𝔯𝔫𝔞𝔡𝔢𝔱𝔱𝔢 (@xbeelismorex) reported@O2 I'm trying to apply my NHS discount to an airtime plan but it keeps telling me my work email address is invalid .. help?
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Sew Many Friends (@SewManyFriends) reported@O2 Grt service from Cheltenham store for 10+yrs. But yesterday was rubbish. Store staff without a clue. Boss called at least 5 times, but didn’t even acknowledge me. My phone doesn’t work properly now, and the store don’t answer their phone. O2 Support also doesn’t answer 😡