O2

O2 Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 11/21/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

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City Problem Type Report Time
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout
United KingdomDerry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrslizzycook liz cook (@mrslizzycook) reported

    @O2 hi, I sent a DM yesterday but still no response, can you help please?

  • uncriticalsimon Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @itsthesd @O2 As if anyone is going to make sure they have a phone signal before making sure they have a roof over their head!! 🙄

  • MacandTG TG Ω #RTSV (@MacandTG) reported

    @cassieperryman @O2 Contact customer service then go into a store and theyll sort you a sim on the spot. Took 5 minutes. They took 50% off my next bill for the troubles ever though its Royal Mails fault because of the strikes. Still a pain in the arse though!

  • SteveShepSmith Steve Shepperson-Smith (@SteveShepSmith) reported

    @juliet_gough @O2 Sorry to hear this Jules. Hope it gets sorted or @VodafoneUK can retain Jason and help.

  • paulglavin Paul Glavin (@paulglavin) reported

    @O2 And still no phone signal or response to logged faults.

  • bel611 Annabel Tompkins (@bel611) reported

    @EE why is there no benefit to staying a loyal customer. Every time I’m due upgrade it’s cheaper on @O2 £40 less upfront fee!

  • marcuusworld Mark Towle (@marcuusworld) reported

    @O2 I have now spent over 3 hours on the phone 2 ur customer service dept in order 2 apply family discount 2 my account. 4 calls made. Last call 10 days ago, was assured a mgr would call me within 48 hours. Still no call #shocking #gowithanotheroperator

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • ZedAir8 Zed Air (@ZedAir8) reported

    @O2 @nothing The latest software update is pain in the ***. Charging takes more than 2 hours. What is this a 10w charging phone. Fix it ASAP