O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 32 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 39 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 56 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shana Hendry (@Happyengland79) reported 10 minutes ago

  So two different ombudsman to get you sorted @O2. You've admitted you're at fault by way of a refund, that you never processed, but I have the email. Also the data hasn't worked for most of May too so nothing was resolved in the complaint. #evidenceforombudsman

• 
  Jess (@Jessw1303) reported 10 minutes ago

  @O2 @ceeveepee That’s a lie, I spoke to your customer service almost a week ago and told them this was happening to me too, I also can’t make any payments towards my daughters bolt ons.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 11 minutes ago

  @gethinbach @O2 Gethin thank you so much for your comment I really do appreciate it and I can’t be doing with bad service / reception it drives me mad. I think I will end up staying with EE to be honest.

• 
  Barry Stokes (@bstokes1977) reported 12 minutes ago

  @O2 stop sending me marketing emails as if I'm a new customer! I've been a customer for over 15 years! Why are you doing this? #O2

• 
  Leigh 🪸 (@gyreandgimble) reported 16 minutes ago

  There's nothing more infuriating than the @O2 signal in Blackpool

• 
  mark callow (@markcallow10) reported 18 minutes ago

  @O2 @woolfall57943 You have no coverage that’s the issue. Everyone is becoming aware of the o2 scam . You would be better off we a map of phone boxes

• 
  Owen (@owencb) reported 18 minutes ago

  @O2 Hi. I need a new sim. I don't want to be on a call. Just send another one. It's that simple. Your basic coverage is **** in London, **** in Glastonbury, **** in random car parks when trying to pay. I need a new sim. Can you just send and we never need to speak again

• 
  Conjured Undead 🧟‍♂️ (@conjuredundead) reported 20 minutes ago

  @O2 @dayvales Dave’s problem, o2, is your SHITE network coverage.

• 
  Pirate Tank (@PirateTank) reported 21 minutes ago

  @O2 Thanks for replying, ive spent 3 hours on hold, to nobody, no information. Ive decided that due to the pathetic signal I get with o2 coupled with the fact nobody will speak to me as a human to cancel all 5 contracts as they end the worst service of any uk provider ive experienced

• 
  Charl (@ceeveepee) reported 30 minutes ago

  @O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.