O2 Outage Report in Derry, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Aimee Lewis
(@skichick3) reported
@O2 I have tried for 4 days to open a new account with you to no avail I have spoken to about 10 different people. Customer service used to be above them all but now you’re worse than 3 😩
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Josie Boo Boo
(@JosieBooBoo1) reported
@O2 absolutely disgusted at your none existent customer service! I can do what I want via MyO2 but you phone line keeps cutting me off. Only been with you one day and want to leave back to giffgaff already!
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Simplesticks
(@thesimplestick) reported
@jcjojo444 @O2 I’m a patient person but I’m told my issue is being passed to a senior adviser and manager to resolve but I must wait (another) 24 hours. I’ve been calling daily and told to wait yet another 24 hours. I’m now looking to go back to my previous provider. #useless
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Bryony Cannings
(@BryBryCan) reported
@O2 I did contact straight away on the day. This was the only way to get help.
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Simplesticks
(@thesimplestick) reported
@O2 Frustrating to be cut off when speaking with your customer services. Still not had a call back from complaints team. #useless
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supercoop !!!!
(@kevincoopey) reported
@O2 please can u get ur messaging service up and running been trying to talk to you lot for days now
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Narinder Kaur
(@ninnysboat) reported
@O2 is anyone working in customer services? Recorded message says 30 min wait. I have been on the phone for over an hour and no one has picked up!!
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David Harris
(@Kingdomencountr) reported
@O2 What’s the timeframe as my cooling period for my upgrade is coming to end? It’s been over the 5 working days already? Please can you help..
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Guy Josh
(@HoIdOnPainEnds) reported
@O2 Being abroad how am i supposed to make payments without logging into my account? If you can not help me please get a manager of some sort to contact me.
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Simon Burrows
(@AfternoonSnooze) reported
@O2 hi there - trying to get some help with my boostbox but every time I call the call just ends after being in the queue for a while.