O2 Outage Report in Derry, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry |
Internet | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Hardaker
(@nikkirachey21) reported
@ArronRichmond @O2 Would appreciate your support given its nearly £200 and so far no explanation or solution provided
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Nenye 🌹
(@sheislolade) reported
I have been with you since 2005 and this is how you treat a loyal customer? .. I paid for an excess in February and today your customer service agent Ellie from denville is telling me I have to upgrade my contract to get my phone repaired @O2
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Jayne Russell
(@JayneyRus) reported
@O2 the worst morning ever has been spent on the phone to your customer service. Very poor customer service, no signal and no WiFi calling, I’m sad to say after all these years bye bye O2
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Stephen
(@sch13) reported
@O2 I received a letter on sat 3rd April, say 02 would be closing my account, "unless we hear from you by the 5 May 2021", I rang customer services straight away to say I have a Paid Up Front For Life Account and I still use it, but they didn't understand. Who should I contact?
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Qasim Naqvi
(@NaqviQasim) reported
@O2 extremely poor customer service. I moved to your network more than a week ago and still dont have any 4g/3g service. No one has bothered calling back to try and fix the issue. When i call i am simply told we have escalated.
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Jayne Russell
(@JayneyRus) reported
@O2 I never had any signal where I live, despite what your map says. I have to use my WiFi to make calls or get in my car and drive a mile up the road! I’m really cross with myself for staying with you for so long!
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Nenye 🌹
(@sheislolade) reported
Your customer service agent Ellie from denville told me on the phone today that they could not provide a replacement phone that I’d already paid an excess for and that my only option was to upgrade to a new contract @o2 in order to get my phone repaired
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lee hunter
(@leeh24) reported
@O2 what is going on with O2’s roll out of 5G, still nothing in stone or Stafford, been waiting months now.. seriously thinking about switching over network who’s covering the area!! Your roll out seems to of stalled!!
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John Clements
(@JohnCle73835883) reported
@O2 @DisneyPlusUK Cheeky rude staff this is the last contact l will be with o2
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Conor O'Neill
(@conor_oneill94) reported
@O2 No luck unfortunately, the automated message tells me to download the app to cancel, the app tells me to call to cancel 😕