O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 29 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 37 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 50 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren (@Halbutt) reported 2 minutes ago

  @O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.

• 
  Nicola Webster (@_njwebster) reported 6 minutes ago

  @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.

• 
  👉 Dean Hall 👈 (@Deane_Hall) reported 6 minutes ago

  Anybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2

• 
  KopiteinPoland (@KopiteinPoland) reported 7 minutes ago

  Before @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney

• 
  honey ౨ৎ ⋆˚꩜ ⋆ .˚🐞 (@kendrickswillow) reported 8 minutes ago

  hi @O2 i am still owed £659 for an iphone i bought from you which never got delivered which i requested a refund for, in APRIL. countless times i have called, gone into multiple of your stores and still nothing has been advanced please i am a 21 year old student thanks

• 
  lizrichards24 (@SonyRichards4) reported 8 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

• 
  Steeley (@djsteeley) reported 10 minutes ago

  Email from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱

• 
  Allan GB (@blackadder1st) reported 13 minutes ago

  What is seriously wrong with companies these days. It's definitely no longer about the customer and pure fleecing for profit. @O2 @British_Airways all brilliantly versed with their loopholes for how not to commit and be helpful

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 22 minutes ago

  @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

• 
  Siany 💙🧵👨‍👩‍👧‍👦🐈NHS 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianymarv) reported 23 minutes ago

  @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖