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O2

O2 outages and service status in Derry, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

  • dartduignan180
    sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bigcash1717
    Rico (@bigcash1717) reported

    @O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.

  • GavExplorer
    Gav999 (@GavExplorer) reported

    @EnglandRugby @O2 What a terrible start. Smith should not be at fullback. He does not tackle like Wilkinson or Farrell did.

  • UpperBullen
    Tim (@UpperBullen) reported

    @O2 Surprise your systems are down until the sale ends

  • timalongtom
    Tom Allen (@timalongtom) reported

    @O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.

  • CHECKEREDLESTER
    jade needs to drink water (@CHECKEREDLESTER) reported

    @MaryxSSS @O2 it’s actually awful now if it wasn’t already before i didn’t think it could get any worse, miss the days of the free greggs hot drink and pizza every week 🥲 really got me through my uni days

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    @Alicetweets @O2 credits of £165 and £54.42 missing been on hold, cut off through security 5 times since 16.17 today, and it is now 18.14 and told that the credits have been moved, but they can not tell me where, and there is no senior person than the rude and obstructive individual I am talking to, and he has lied to me three times during this call, which is mean to be recorded.

  • wozwebs
    wozwebs (@wozwebs) reported

    @Jonny_Ham @O2 They usually limit companies who use their network to 100mb whereas unlinked I can get 700mb some cities

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @O2 Thank you but I’ve pretty much done all of this. The network needs serious investment to manage the amount of people connected, and to ensure data is reliable and stable.

  • Gemmagems1503
    Gem mills (@Gemmagems1503) reported

    @O2 having problems removing my amazon prime extra from the app. Please help. It's grey out so wont let me.

  • Walsh44Ryan
    Ryan Walsh (@Walsh44Ryan) reported

    @O2 Ive been a victim of fraud that taken you 8 months to fix. Ive tried to cancel my contract multiple times to which im told im atill in a contract (this was signed by fraudster!). You have blocked my account. Ive tried to ring multiple times to no avail as I am abroad