O2

O2 Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT48.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 04/19/2024 17:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Total Blackout
United KingdomDerry Phone
United KingdomDerry Internet
United KingdomDerry Phone
United KingdomDerry Internet
United KingdomDerry Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Alsberg19 Alsberg (@Alsberg19) reported

    @O2 shocking customer service experience this morning #o2 A mistake has been made, I filed a complaint and was told I will receive no feedback whatsoever…. Not what I’d expect. The customer service assistant seemed like he was still in bed! Shocking!

  • wavejewellery stop vio (@wavejewellery) reported

    @O2 I@can’t get through on phone 3 x 30 mins waits then cut off not good service at all

  • Jackyeo1995 J Y (@Jackyeo1995) reported

    Well after being with @O2 for just short of a decade finally left after years of rubbish customer service and poor service. Who knows I could be back but looking forward to being a customer with @EE who have been fab at customer services and great in getting me set up on EE.

  • pencilledin_Nik Nikki_pencilledin🎃 (@pencilledin_Nik) reported

    Covid passport is useless when your phone network @O2 doesn't open properly in rural areas ! Well done

  • andyhodder Hodd I Am (@andyhodder) reported

    “Hi @O2 I’d like to upgrade my daughters phone for Christmas but it needs to be a surprise, is this ok?” O2 - “yes, no problem” my daughter - “wow, thanks dad! I’ve had all these texts from O2 about my new phone!” #christmas

  • CAMURPHY Craig Murphy (@CAMURPHY) reported

    @O2 Not spoken to anyone yet, only the "virtual assistant", which was predictably why things went full circle! I'll phone customer services in the morning to sort it out! Get the dev team on the spend cap feature for MyO2! Thanks!

  • FazeyPie Fazey Pie (@FazeyPie) reported

    I’m utterly disgusted at this, if this is how @o2 treat hospital staff then I’ll be taking my business elsewhere as soon as my contract is up. I’ve been with o2 for over 15 yrs but they can shove it if they think it’s appropriate to cut people off like that.

  • BADHofbauer This is not my beautiful house 🇪🇺 (@BADHofbauer) reported

    @O2 has owed me £182.50 for 2 weeks now since apparently they were going to refund it. They have still not given me my money back so I have paid twice to upgrade my broken phone. They were very quick to take my money but they have been awful at paying it back. Don't use #o2.

  • miseryfingers Matt Jaynes Ⓥ (@miseryfingers) reported

    @O2 I ordered a free sim and it never arrived. Could you help?

  • Helmsleygardens Will the @Scruffystudhand on holiday (@Helmsleygardens) reported

    @O2 as Giffgaff are saying my lack of network is down to the construction of my new house is there any way to boost my signal?