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O2

O2 outages and service status in Derry, Northern Ireland

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  • O2 generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

  • dartduignan180
    sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NikiLemon1
    Niki Lemon (@NikiLemon1) reported

    @O2 our ddr didn’t go out at the beginning of the month. You have sent a letter and email to the business but the named person doesn’t work for us anymore and you won’t talk to any of us.. need help

  • jmellling1895
    John Melling (@jmellling1895) reported

    @O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made

  • gurudalnation
    Dhruv Roy (@gurudalnation) reported

    @O2 Hi having massive signal issues, not able to use data at home due to poor reception. Additionally having issues in central london with little or no data working. Please help asap … this is not how a mobile contract should work for a customer

  • CodyButton77
    Cody (@CodyButton77) reported

    @O2 STILL charging me for a phone contract that I finished payments for in December 2025. Cancelled the contract as shown on the @O2 website and still being billed monthly even after calling customer service 3 times. Very disappointed after being a loyal customer for many years.

  • sandrokottos
    Hari Ramanathan (@sandrokottos) reported

    When did @O2 customer service become SO ******* BAD?! It won't let me remove a Bolt-On on the app or website. I can't speak to anyone on the phone (fully automated bollocks). The webchat leads me back to the app & phone number. 🤬 So ******* annoyed with this shite.

  • granth1974
    Neil G (@granth1974) reported

    My postcode BR1 5BJ shows 5G+ good coverage yet I get 4G only. I pay 5G so you are in breach of contract for failing to deliver service I signed up for. Please fix this. @O2

  • blackadder1st
    Allan GB (@blackadder1st) reported

    @O2 As a customer of O2 for over 30 years and paying for Switch Up I find it insulting and disgusting I still have to pay £30 upfront to upgrade my phone

  • Ikram_hhh
    Ikram ⚡️ (@Ikram_hhh) reported

    This is a serious question @O2 but why is your signal coverage so ****** shite I get better signal coverage in the Balkans for just basic cellular coverage never mind 4/5G Meanwhile here in the UK it is 💩

  • momoalas93
    Ж (@momoalas93) reported

    @Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk

  • Philwafer1
    Phil (@Philwafer1) reported

    Don't deal with @O2 or @O2INSURANCE. ABSOLUTE WASTE OF TIME. Been with them 9 years always paid insurance and now put in a claim told next day but they can't offer next day and I have to pay £90 excess for a service they can't offer, so then 3/5 working days 5th working day?????