O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 15 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 20 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 48 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glazersout (@siralexisared) reported 8 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿MuRty/HyperWelsh🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cmurty02) reported 8 minutes ago

  @O2 Sorry, a phone mast close to you isn't working. sorry. Our engineers are on the case. This have been like this for over 3 weeks now in newport spytty np194qq and glan llyn area. when is this going to be fixed? no internet or phone signal and i need it for work 😡🤬

• 
  KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported 9 minutes ago

  @ItsLau_xo @O2 I’m having the same issue and thought it was just me!

• 
  Charlotte (@CharlotteW_R) reported 11 minutes ago

  @O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal

• 
  Taniya Begum (@TaniiyaOx) reported 12 minutes ago

  @O2 Hi is WhatsApp down on 02? My messages are not going through but everything else is working

• 
  Positive United Fan (@PostiveManu) reported 12 minutes ago

  @O2 I haven't had good signal now for years. But recently it has got out of hand. It isnt just me family and friends across the country have nothing. Are you actually doing anything about this? 5G is worse than the 3G I had a decade ago.

• 
  Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported 14 minutes ago

  @O2 weeks of dropped calls, poor data and your 5 days fix a week ago is now 5 June. Not good enough

• 
  Lauren Hill (@LaurenHill0808) reported 14 minutes ago

  @O2 I appreciate this and the signal checker says it’s fine for 4G and 5G inside and out.. but data just does not work, and it has been like that for a while now, outside it says I have 5G but nothing will load and if I go inside it goes into satellite mode..

• 
  claire whyte (@clairewhyte12) reported 19 minutes ago

  @O2 I already did. You said you couldn’t help.

• 
  Bob (@wonder_bob) reported 21 minutes ago

  @O2 @ad_moran4 💯 stay away from O2, signal is woeful everywhere. Sort your deal out with EE, you will regret it if you go to O2. I had loads of issues and raised incident tickets and they just kept saying there was nothing wrong. Useless network