O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 31 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 36 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 39 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ham Bizzle (@leigh2k81) reported 5 minutes ago

  @O2 Hi I need help with access to an old phone number, can someone contact me about this please

• 
  CBL ‘71 (@Backofbeyond8) reported 6 minutes ago

  @O2 Maidstone east, on the train, no service west malling no service otford no service swanley minimal service, London Bridge, minimal service. every working day of my life, trying to work on the train and staring for 45 minutes of a 1 hour journey at a frozen screen. Do better

• 
  Katz 🇬🇧 (@shirl2046) reported 7 minutes ago

  @O2 Hi I cannot sign in to My O2 no matter how many forgotten password email links you send me, it simply doesn't work. Never had this problem before you joined with Virgin. Hence I can't access O2 at all to look at getting a new phone so may have to look elsewhere... 🙄

• 
  Niamh Skinner (@niamhskinner) reported 10 minutes ago

  @O2 That’s what it says online but still doesn’t answer my question! For example, I get signal in north London, but never inside the emirates due to the amount of people. The map shows satellite covers that area. Will my phone switch to satellite because it can’t connect to 5G?

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 13 minutes ago

  @O2 so when am I going to get an update to ticket number: CIT-A408955. Or you hoping I’ll just go away and not bother you again? I will not be renewing with O2 as your customer service is poor to say the least.

• 
  ari ♡ twice london !! (@starryyarii) reported 14 minutes ago

  @O2 **** you

• 
  marny (@mrmarny) reported 21 minutes ago

  @O2 I can call, receive calls, text but cannot get texts. Support told me to get a new SIM, ordered on 22/5 nothing arrived, today told to wait till third week of June. Zero urgency or escalation, no complaint route, I am frustrated!!!

• 
  Dave Payne (@davehpayne) reported 24 minutes ago

  I’m sick to death of going round in circles with you @O2 - struggled online, instagram was just a bot, phone didn’t solve anything. How do you get away with such a poor service? I wish you put as much effort into providing a reliable mobile service as you do in promoting gigs!

• 
  Angie (@angiemc215) reported 29 minutes ago

  @O2 Never mind roaming @O2 when will my service at home be fixed, been getting the same messages for over 2 weeks now saying "were working on it"

• 
  Gavin Walker (@walksy10) reported 29 minutes ago

  @O2 @Place_of_Zen How about let the man speak to someone on the phone, shouldn't be too hard as you are a PHONE service provider