O2

O2 Outage Report in Derry, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 12/01/2025 17:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout
United KingdomDerry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hornsbyel Hornsbyel (@hornsbyel) reported

    @O2 the most appalling and terrible customer service experience yesterday with THREE experts not knowing what an “error” message meant so much so that when I suggested they replied “oh yes that must be it”!! Two and half hours no Apple Watch. Probably left countless attempts on

  • ztcbyzain Zain Khan (@ztcbyzain) reported

    I think I’ll die in an @O2 store. Probably the worst customer support experience of my life.

  • Meme68004204 Meme (@Meme68004204) reported

    @virginmedia You should be making the payment as you did not inform @O2 when my broadband installation was cancelled. Someone has now been using the O2 account that YOU did not cancel in my name. Never again!

  • DeanMSimons Dean but festive (@DeanMSimons) reported

    Hi @O2 , I haven’t had my O2 Recycle instructions through yet? Does it take a few days? Want to make sure I get it in so my contract price goes down as agreed at upgrade.

  • GoodServicePlse PLSE HELP/NOTE THX (@GoodServicePlse) reported

    @O2 Comes to something when the 1st nuisance caller u have to bar is your mobile service provider, 3 calls in 24 hours, if I don't answer the 1st take the hint. Yes my contract is up for renewal but please use email/post so I can decide when to respond. Prob won't stay 02 now ..

  • imRazorRamoan Mr. K (@imRazorRamoan) reported

    @O2 Ironically still waiting to get through to someone who can help…….

  • imRazorRamoan Mr. K (@imRazorRamoan) reported

    @O2 I’m a paying customer you ****

  • BarryTucker22 Barry Tucker (@BarryTucker22) reported

    @O2 Wondering if you could help with a proof of purchase please? Have sent DM

  • _fahim Fahim Sabir (@_fahim) reported

    Can’t believe the customer experience I just had with @O2. 35 minutes with an agent that didn’t have any confidence in what they were doing, and then refused to let me speak to a supervisor because they were “in a meeting”. Why is the supervisor not supervising?

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    Hey, @O2 - you are seriously sending me customer satisfaction surveys when for a third day you have illegally blocked my service? Are you people actually serious? #O2worstserviceever