O2

O2 Outage Report in Derry, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 10/24/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • graham_brooksy graham brooks (@graham_brooksy) reported

    @Luce1982 @O2 @EE I went to EE for that reason and coverage was poor

  • AnneSav96501224 Anne Savage (@AnneSav96501224) reported

    @O2 hello I've just received a one time passcode that I didn't request. Shortly after I received a phone call saying they were from O2. I ended the call and didn't pass any info on. Any help on this please. Thanks

  • beckibouquet rebecca (@beckibouquet) reported

    @O2 Appalling Service from your Customer Services Teams. I have been raising a fault in my local area for 18months. All of our household contracts do not work in our local area or surrounding areas. Instore and online they just advise, No Issue and cant help. How do I leave

  • JacquiStoll jacqui Rimington Stoll (@JacquiStoll) reported

    @O2 cont’d in 6 business days!!!! I’m stuck between O2 and DPD and still no phone which I am being billed for. Nobody is helping. Disgraceful service from O2 as their responsibility to get the phone to me and disgraceful service from DPD. Can anyone help me please?

  • callumjohn28 Callum (@callumjohn28) reported

    @O2 I’m trying to speak to someone in the chat option on the app but i’m constantly getting the “ we’re busy ” reply. Can you help?!

  • s_ofx9136 MsF (@s_ofx9136) reported

    @O2 currently on the phone for the 3rd time this week, the person I am speaking to is extremely patronising all because of miscommunication on YOUR part, I’ve been with you for over 15 years but I’m going to leave because of how pathetic the service is. Bye!

  • ToniiWilliamsox toni. (@ToniiWilliamsox) reported

    Cannot wait to leave @O2 an actually be able to make phone-calls without it dropping out every 2 minutes. Awful service at the moment!!

  • ElgarC Elgar Chappell (@ElgarC) reported

    @O2 How can I speak to someone UK based that can help with a number of issues with My O2 showing wrong names on multiple connections and a complaint about a SIM card I was promised would be delivered yesterday and then a O2 store locking my account!! Thanks

  • boxer_junior Rocky Boxer Junior (@boxer_junior) reported

    @virginmedia @TheBHF @O2 Disgraceful service. No tv for months, no intention to do anything about it and still charging me.

  • souljazzxtc Dave Clarke (@souljazzxtc) reported

    @O2 Interesting you can get back to me in less than ten minutes. Just sat in one of your shops at the end of my tether but they can’t do anything either - so waiting for someone to pick up. It really is poor.