O2

O2 Outage Report in Derry, Northern Ireland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 11/18/2025 16:05

November 18: Problems at O2

O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout
United KingdomDerry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • farhanlalji Farhan Lalji (@farhanlalji) reported

    Really disappointed with @O2 customer service for the first time, stuck with no data (WiFi only) in Riyadh and need to order a cab! Phone service not working and their virtual assistant can't help either! Come on @o2 do better!

  • misslisasunny lisa salter (@misslisasunny) reported

    @Chlomacintosh @O2 I'm having the same problem 🙈

  • Sherlhaa SherlMc (@Sherlhaa) reported

    @O2 Oh dear, I'm thinking of changing as not been able to make or receive calls for over 2 weeks now, mast not working, but never fixed, 02 cust.service saying it's my phone?? Going round in circles!

  • LFCDetroit Faisal Rehman🇾🇪🇾🇪 (@LFCDetroit) reported

    @gardenerscottag Seems that way! I can't call a mobile but I can call landlines. Sort it out @O2 Status Checker doesn't even identify that a problem exists. O2 down

  • pdmkd MK Dons Fan⚪️⚫️🔴 (@pdmkd) reported

    @O2 I’m asking him. No it’s definitely around a phone that isn’t working, they’ve said he can buy out the remainder of the contract but he can’t afford to do that. Will confirm when I know if it was damage / faulty.

  • KI55andTELL D (@KI55andTELL) reported

    @O2 Please fix it! Do we get refunds on having no service?

  • jordanzakoo ZAKO (@jordanzakoo) reported

    @jonpod1 @O2 Same problem

  • lardy28_pettey Alistair Pettey (@lardy28_pettey) reported

    @jonpod1 @O2 Same problem

  • MattMc_72 Matt (@MattMc_72) reported

    @O2 can you respond to my DM please. No service for over 24 hours

  • NARLIEHANNI ᴬⁿᵈʸ (@NARLIEHANNI) reported

    @O2 hi, I've been trying to get support since around 9:30/10. And nobody's responding to me This is urgent. Please help me