O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 9 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 43 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 59 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 5 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

• 
  Andy Reynolds (@oit_andy) reported 8 minutes ago

  @kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.

• 
  The Noise Chap (@thenoisechap) reported 9 minutes ago

  @kokeshimum @O2 I have both O2 and EE SIMs on my phone. I work all over the country and the O2 one is woefully bad. Their service is so patchy and slow is barely worth having that SIM in there.

• 
  Bertie BigBollox (@Wayne_Hoos) reported 13 minutes ago

  @kokeshimum @O2 It’s quite simple really, the comms firms that own and run the cellular relay sites throttle the power down to save money, and only tweak it back up slightly when enough people complain about service standards…

• 
  Brexit Refugee (@Brexit_Refugee) reported 13 minutes ago

  @kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.

• 
  Stevie Franks (@Stevie5tapes) reported 14 minutes ago

  @kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.

• 
  OldEstateAgent (@agent_old) reported 18 minutes ago

  @kokeshimum @O2 Without being disrespectful to Cambodia, we had 5G and no problems. Presumably in this country, it all comes down to money.

• 
  Graham Michael (@michaelgraham02) reported 18 minutes ago

  @O2 can you tell me where on your website the option to close an account is? I have tried searching the "help" but nothing shows up

• 
  Victoria 🦊 (@VickiMilly) reported 20 minutes ago

  Hey @O2 it's been almost a month now of not being able to log into priority and after three calls and a visit to a shop it's still not working. They workers in the shop weren't even aware of the issue.

• 
  MDT (@MattyDTownsend) reported 20 minutes ago

  @kokeshimum @O2 Speaking from experience O2 is by far the worst network in the UK.