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O2 Outage Report in Derry, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derry come from postal codes BT48 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

CityProblem TypeReport Time
Derry Internet 9 days ago
Derry Internet 2 months ago
Derry Phone 5 months ago
Derry Phone 1 year ago
Derry Phone 1 year ago
Derry Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • adam_brookes
    Adam Brookes (@adam_brookes) reported

    @O2 I’ve tried those and still nothing. Happened several times previously. Not good enough to be honest. Need some direct advice/support

  • mckie_faye
    Faye mckie 💙 (@mckie_faye) reported

    @O2 Just want to say a big thanks to Humza at #Windsor @O2 !! He stayed beyond his working hours to sort my husband’s phone. Great customer service. Deserves employee of the month. 👍

  • KelticDelta
    KelticΔ (@KelticDelta) reported

    @mtwainet @EE @O2 If you don’t like them don’t pay them, that’s capitalism. If EE pester me with an ad I’ll be telling people how they helped **** up my life. I’ve always found O2 to be fine and I also know some have not had a problem with EE. But I’ll not be dealing with them.

  • Louise63544316
    Louise (@Louise63544316) reported

    @O2 Hi so I am an O2 customer have been since before you were even O2 I am also a virgin media customer but yet on My O2 it does not recognise this even though it's the same name and address. So no VOLT benefits??

  • Sue87946341
    ✨Sue ✨ (@Sue87946341) reported

    @SamPanasuik @O2 Tell them you’re leaving & ask for your PAC code to keep your number! day 9 & £45 in recompense later we are finally able to make calls for something that was their fault when we owe £0.00 Been with O2 since 2012 absolutely terrible service so we’re leaving!! Oh dear O2

  • SamPanasuik
    Sam Panasuik (@SamPanasuik) reported

    @O2 Still nothing. Why are you treating me so badly as a customer ?

  • daveskupski
    Dave Skupski (@daveskupski) reported

    @O2 Hello. Visual voicemail hasn’t worked for ages on my iPhone. I believe I don’t have iData on my tariff. I phoned a couple of weeks ago and was told it would get sorted. It still doesn’t work. Help.

  • G4mvu
    Dave c (@G4mvu) reported

    @O2 The following site cell ID 1990790 LTE Band 20 is off air. The site has been going in and out of service since Friday 4th Feb. The 4G router attaches to the network obtains an IP address, then disconnects. Same with the mobile phone. Location M281yr. Shared Site Voda.

  • cigicigifx
    cigicigi (@cigicigifx) reported

    This is my mobile no +447938443978. I topped up 30 £ on February 2nd but i still haven't allowance. @O2 I will be glad if you help.

  • joshmilne94
    Josh Milne (@joshmilne94) reported

    @lorrebreaker @SophRicho @O2 I've never had a problem with EE, been with them about 3 or 4 years now