O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 31 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 37 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 38 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Wong E (@Landygirl87) reported 10 minutes ago

  @O2 why is trying to contact customer service hard, 4445 doesn’t work, live chat is useless, is there no human I can talk to?

• 
  Sekret Machines (@privatepilotuk) reported 11 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

• 
  afmb (@afmb) reported 15 minutes ago

  @O2 I am SICK of your customer service. Ever since you merged with Virgin. I get the same issue over and over trying to use the MyO2 app. AND this tweet will just be ignored.

• 
  claude debussy (@shhuutits) reported 18 minutes ago

  @O2 your service and especially now the blue mondays garbage you’re pulling in O2 priority is full of **** seriously consider shutting your entire business down

• 
  simon lamb (@simonlamb11) reported 20 minutes ago

  @O2 I still cannot get any signal in my own home. 3 phones on your network & not one bar/signal. What am I paying for. You keep saying issues in area but this has been over 4 months. Missing important calls from hospital. Time for network change if nothing can be done.

• 
  Naomi Milward (@naomimilward41) reported 21 minutes ago

  @O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience

• 
  Sarah Loughran (@SarahDruscilla) reported 22 minutes ago

  @O2 Thanks I used it & we get “good outdoors”. That is a definite reduction in service as it used to be good in & outdoors. Why have we experienced a reduction in service?

• 
  freja💐HIT THE WALL (@minorlyabrams) reported 24 minutes ago

  @barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange

• 
  ele (@eleonorasworld) reported 24 minutes ago

  @O2 Oh, and to be precise: the password reset doesn't work so I have to create a new account every time using the same email address I was already registered with!

• 
  Marifi (@me_marifi) reported 25 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP