O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 23 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 27 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 34 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pete (@shade1964) reported 8 minutes ago

  @O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!

• 
  jmcconville710 (@jmcconville710) reported 8 minutes ago

  @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

• 
  Paul Curry (@Paulc2nd) reported 10 minutes ago

  @BluesnJazzxx @O2 I am experiencing exactly the same but @O2 obviously can't realise there is an issue and get IT onto it. I have just had an offshore tech team ringing me about it. I hung up. It would be a lot easier to have a tech team over here with the app in front of them.

• 
  Gale (@gaeilicgal) reported 10 minutes ago

  Hey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.

• 
  Jon Thompson (@JohnnyFocal) reported 11 minutes ago

  @O2 I have many times - Can you explain your issue?

• 
  ArsenesMagicHat (@Timmah_79) reported 16 minutes ago

  @mattstingray @O2 I was with O2 when they were BT Cellnet they got worse and worse moved to @lebara I now pay a quarter of what I was for an excellent service, I only had one issue since moving called them and it was sorted in an 8 minute call including waiting time.

• 
  Christopher McLarnon (@mclarnonc) reported 18 minutes ago

  @O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.

• 
  John Till (@JohnTillUK) reported 21 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/

• 
  Rupert ***** (@farmerrups) reported 27 minutes ago

  @wheat_daddy @O2 Mobile phone companies don’t worry about signal anymore it’s all about the Gs! Whether you get 4G or 5G

• 
  Nicola Webster (@_njwebster) reported 28 minutes ago

  @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.