O2

O2 Outage Report in Derry, Northern Ireland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 11/25/2025 22:30

November 25: Problems at O2

O2 is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout
United KingdomDerry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Swindon2014 Richard Balch (@Swindon2014) reported

    @O2 Does no one give a monkeys about there customers no thought its there fault and we will clear it for u come on O2 you need to sort this out and get your automated service sorted I've just spent 5 hours going round in circles and Waiitng on the phone

  • PascoeRalph Ralph Pascoe (@PascoeRalph) reported

    @O2 Poor customer service. One customer service agent, said they could deal with a returned device, and send a new one out tonight on my account as I’m in the 14 days period. Transferred me to another agent, and said I’d be transferred back to organise other device

  • Spans24 Hannah Johnson (@Spans24) reported

    @O2 Hi is the service down? Had no signal all morning? Live in Lancashire

  • _darrenburns Darren Burns (@_darrenburns) reported

    @O2 is MyO2 down? I haven't been able to access it at all for the past 2 days on any browser, on via the app. I also can't find any contact details on your website.

  • KevGeo98 Kevin George (@KevGeo98) reported

    @jadesullivaan @O2 Sounds like a you problem

  • gddamanual eren (@gddamanual) reported

    @O2 it is such a disappointing experience. I've started the internet contract with O2 but its been a week and i still havnt got the router. the customer service never replies and always giving different answers. tbh i regret signing this contract already. how will i endure for 2 yrs?

  • Ryan_Meynell RYΔN (@Ryan_Meynell) reported

    @O2 been trying to get through your customer service but it keeps hanging up. Can you contact me please about an urgent matter.

  • Flavius_Stroe Flav (@Flavius_Stroe) reported

    @O2 @_darrenburns I have the same issue, the page just times out. This has been going on for two days.

  • LiamKWells Liam Wells (@LiamKWells) reported

    @O2 hi I’m getting no service in SO30 3EB for about a day now. your website says no issues for this postcode (I’ve restarted my phone)

  • Swindon2014 Richard Balch (@Swindon2014) reported

    @O2 iam not happy with this company and will be thinking big time to come away one day that I don't want to remember and also to get hold of your team like a roundabout u never get anywere been calling for 5 hours 😡😡😡😡