O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 23 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 30 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 55 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blaze 3D (@Weezyblaze77) reported 4 minutes ago

  @O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices

• 
  Hari Ramanathan (@sandrokottos) reported 7 minutes ago

  @pammy67 @O2 Hi Pam. I'm currently experiencing this exact problem. Were you able to resolve it? :)

• 
  Larissa Pelham (@larissapelham) reported 8 minutes ago

  @O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.

• 
  Fish 🐠 (@justfishmate) reported 8 minutes ago

  @O2 you have until Monday to respond to my complaint email, 7 days, per your own terms. After that it goes to court 👍

• 
  Dave Ogden (@daveo1880) reported 9 minutes ago

  @O2 are there any plans to roll out 5g in Rhyl/Prestatyn. Every other mobile provider has 5g in the area but you haven’t? 4g drops signal too often and I’m left with little or no signal to make any calls. Considering I’m paying over £100 per month it’s poor coverage

• 
  XDragoNaaK (@QDragoNaaK) reported 10 minutes ago

  @SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there

• 
  Northern Running Girl (@UKrunninggirl) reported 11 minutes ago

  @O2 I did but not thrpugh O2 Priority the link never worked

• 
  TMoSquash 🧃 (@AThe__Master) reported 12 minutes ago

  @bombdiggy__ @O2 Their Map checker is not worth the programming that made it! It could not be further from reality. Sitting in the car park at the hospital (no obstructions) and I can't even join a simple Teams call. Useless network!

• 
  amanda mcglynn (@amandammcglynn) reported 14 minutes ago

  @O2 I have been trying for over 4 years to resolve 2 issues with you &i get no further than guy in the call centre . 1 Youve been charging me and my son for my son’s account for years but won’t admit it 2 You have me registered with a completely different acc& No charging me too

• 
  Christine (@cuttstweeted) reported 16 minutes ago

  @O2 do you want to explain to me how I can have 5G and 2/3 bars and not be able to send an iMessage or use my internet based apps please? Why is my signal appalling when it shows it should be working