O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 4 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 32 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 34 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melly P (@mellypeters) reported 46 seconds ago

  Finally after 4 weeks someone contacts me @O2 and we agree compensation for the problems that I have and the money is to be put back into my account within five working days and guess what? You’ve put it on a credit on my account. You can’t even get that right.

• 
  Saturn (@SadBoiSimm) reported 2 minutes ago

  @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.

• 
  Karen Hepburn (@karenh_5) reported 3 minutes ago

  @O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone

• 
  Viridis (@Lord_Viridis) reported 5 minutes ago

  @waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.

• 
  Simon Reynolds (@simonreynolds34) reported 8 minutes ago

  @O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.

• 
  Damn i (@tehscreener) reported 16 minutes ago

  @Happyengland79 @O2 Shana, literally the exact same here.. reported it 3/4 times over the year said it was a mast problem, still nothing done!!

• 
  Carol (@Carol_Power123) reported 19 minutes ago

  @O2 are your systems down can’t make any calls note can my daughter

• 
  Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported 20 minutes ago

  @O2 Yes. It’s on the service status but it’s been like it for weeks.

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 21 minutes ago

  @Lord_Viridis @O2 And what about my issue @O2 it’s not like I want to pay my bill or anything!

• 
  anton Simpson (@anton_simp66) reported 25 minutes ago

  @O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2