O2

O2 Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 11/30/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

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City Problem Type Report Time
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout
United KingdomDerry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • caitshambrook cait (@caitshambrook) reported

    @O2 i’ve been trying all day to top up my phone, your phone line has been constantly saying there’s a bug being fixed which i get but i’ve run out of data and texts and need to able to use my phone on the daily, can you fix this? if i don’t top up today i lose all my rollover…

  • c7pia c7 (@c7pia) reported

    @O2 Hi, no I didn’t, but thought it odd nonetheless as it’s happened a couple of times and am not an O2 customer

  • ChrisNLangley chris langley (@ChrisNLangley) reported

    Superb service @O2. Haven’t been able to receive calls or texts all day. Called into store to get a new sim as the one (which has worked for 3 years) doesn’t work in any phone. Got the new sim, got home to set it up. And look, you need to receive a text via a code. Perfect.

  • CorriganSusan Susan (@CorriganSusan) reported

    @wtngebeg @Harry_Styles @O2 I know, used to be O2 years ago but changed network.

  • IanRElliot Ian Elliot (@IanRElliot) reported

    @O2 seriously need to allow customers to pay more than they owe on device plans on the app. Paying a device plan off early is always a good thing and something O2 should encourage to help reduce customer debts. Paying a device plan off early could lead to cheaper SIM only deals

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 Hi, I keep on trying to raise a complaint but I just keep on been fobbed off. I am promised a call back from a manager and it never happens

  • AgentSchmith Agent Smith (@AgentSchmith) reported

    @AntrimLens @Au_Erithacus @O2 If its any consolation, it happens with any names with accents, not just fadas. It's to do with screening out special characters to prevent SQL injection attacks & the like, however if they actually sanatised their database inputs correctly, it would be a non-problem. Lazy design

  • Vicky_Mansour Vicky Mansour (@Vicky_Mansour) reported

    @O2 I’ve replied and also asked some more questions as it’s been 24 hours and it’s not working properly - hoping you can please help 🤞🤞

  • bection Rebecca Faulkner (@bection) reported

    @o2 what on earth has happened to your customer service? Internet is appalling and I can't get hold of anyone

  • mrg9999 mrg9999 (G8NNT) JagoHazzard (@mrg9999) reported

    @JamesGoz @O2 I thought you'd have a minion to do this for you. I've moved numbers before and it was just a matter of putting the PAC into a panel and a few hours later hey presto port complete. Never spoken to a person to do it for me.