O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 21 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 32 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 48 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Casey (@Steven_Casey78) reported 3 minutes ago

  @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

• 
  john (@jhargie4) reported 3 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  Kath Moonlight (@kath_moonlight) reported 4 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  Chris (@houghtonc79) reported 13 minutes ago

  @O2 No issues, just 💩 service. 5g is no faster than 4g was where I live.

• 
  KopiteinPoland (@KopiteinPoland) reported 17 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  KopiteinPoland (@KopiteinPoland) reported 17 minutes ago

  Before @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney

• 
  ALIEN SUPERSTAR BODYGUARD 🤠🪩✨🛸 (Rep Tv era) (@viktorderyck) reported 18 minutes ago

  So we were standing in line at 7 in the morning they counted us and when we got in at the O2 and they after we sat down. They told us it was a priority line and we couldn’t enter if we didnt have prio. But we could enter as a guest with one of our friends. @TeamAriana @O2 @TheO2

• 
  BillCocker (@BillCockaCha) reported 24 minutes ago

  @O2 No, just fix the app

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 24 minutes ago

  @O2 why aren't you offering compensation for customers going up to 8 days without being able to stream anything properly on mobile Internet and everything really slow. Thank you for £25 off my £25 bill but this is getting ridiculous now. Ì've until recently paid £60pm for years

• 
  GN 🇬🇭 (@_Greazemoden) reported 28 minutes ago

  @O2 you guys have the worst connection I’ve ever seen Bmt **** you