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O2 Outage Report in Derry, Northern Ireland

Why is my O2 service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Derry come from postal codes BT48 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

CityProblem TypeReport Time
Derry Internet 7 days ago
Derry Internet 2 months ago
Derry Phone 5 months ago
Derry Phone 1 year ago
Derry Phone 1 year ago
Derry Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • dartduignan180
    sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Transome77
    Terry Ransome (@Transome77) reported

    @O2 No unfortunately same problem occurs, can’t do anything unless I have my granddaughter with me. And to be honest it’s too little too late! Added to which there was an attempt to scam me following this tweet

  • PabloRocket666
    Pablo666 (@PabloRocket666) reported

    @O2 You have ruined Myo2 app completely! Can’t even view my account details. Keeps asking to verify something hundreds of time and gets me nowhere. It’s time to find a mobile network that cares about their customers. Bye o2

  • JackieDee15
    ⚫ Jackie Dee 👍🕷💙 #FBPE (@JackieDee15) reported

    @O2 what’s going on? I’ve had no service today while away from my home and wifi. Is your network down?

  • PeteZappy
    ZappyPete (@PeteZappy) reported

    @anton_simp66 @O2 @VodafoneUK Is THAT what’s going on? My o2 signal has been absolute garbage all of a sudden recently! 50/50 if I can load anything requiring internet at all when I’m outside of the office/house.

  • Jaffa374
    James Collins (@Jaffa374) reported

    @O2 Had an email through stating I've taken out a new o2 SIM, with my name and my email, however I have not done this. I tried to ring through to your service desk but couldn't get past security, as I haven't set this up. Where do I go to get this sorted?

  • BWoodzy99
    Ben (@BWoodzy99) reported

    @EnglandRugby @SixNationsRugby @O2 Brilliant team sheet Awful numbering system

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    @O2 Thanks for the reply. I'm not actually with #O2 but included all networks in my Tweet because no provider offers a working signal around here so there is no incentive to switch. It's always been like this here & it seems it's never going to be addressed.

  • richecc1
    Me (@richecc1) reported

    @wayner75 @O2 Yes no signal stood next to somebody on three full signal, O2 voicemail is hopeless most of the time my phone is using WiFi calling to make calls via BT but O2 are just putting costs up.

  • thomasyeowart
    Thomas Yeowart (@thomasyeowart) reported

    @O2 overcharged again! You’re actually *************** now, and to make it worse your customer service is shocking! How come no one ever gets back to you?

  • Alidkinz
    Ali Dawkins 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇸🇮🇨 (@Alidkinz) reported

    Hi @O2, I need urgent help. A provisioning error has assigned my mobile phone number to my iPad SIM instead of my phone, and it's using up my minutes incorrectly. Please can someone DM me to fix the mapping and look at my allowance? #O2Help