O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 4 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 32 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 47 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Le Crass (@le_crass) reported 10 minutes ago

  Appaling service from @O2 - on phone for nearly only to be cut off and not called back

• 
  Ellie Winters (@N104AP) reported 10 minutes ago

  @Marooned_Sailor @O2 @Ofcom the issue with mmwave is whilst the bands were recently auctioned, theres another thing stopping the mmwave rollout which doesnt even have anything to do with the carriers, device manufacturers keep making it US exclusive, with international models not having it, so then the carriers dont build the infrastructure, so then the companies dont ship mmwave hardware, and it just goes in circles i dont think we'll ever have mmwave in this country at this rate

• 
  Danni🍕 (@Dbella91) reported 14 minutes ago

  @O2 hello I’ve moved over to 02 but my phone numbers not fully updated via the PAC still sending messages through the O2 number I got given ? Any chance can help? Thanks

• 
  𝕮🦅 (@whit3charli3) reported 14 minutes ago

  @O2 your customer service is absolutely disgraceful and employee ******* english speaking people when WE ARE IN ******* ENGLAND YOU *****

• 
  p@olo™ (@chopmunky) reported 16 minutes ago

  @dbootsy @O2 My guess: **** all

• 
  Katharinebarton (@katharinebarto6) reported 17 minutes ago

  @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

• 
  Tim Easton (@TimSEaston) reported 18 minutes ago

  So much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham

• 
  RichardAngell (@Groundhopperno1) reported 19 minutes ago

  @O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service

• 
  Jamie Todd 🔰 (@JamieVTodd) reported 22 minutes ago

  @O2 Sort your service out so I can pay my bills, app doesn't work, direct debit hasn't been taken. Can't take it over the phone. It's been a shambles for months! Trying to pay and oh guess what, I can't and I'm about to be cut off again 🙃

• 
  itsjustme (@LouiseDarbyshir) reported 25 minutes ago

  @O2 ya ****!!! Just saying