O2 outages and service status in Derry, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Derry come from postal codes BT48 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry
|
Internet | 16 days ago |
|
Derry
|
Internet | 2 months ago |
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara (@oharama) reported from Derry, Northern Ireland@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan (@dartduignan180) reported from Culmore, Northern Ireland@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Kieran Kelly (@KieranKelly1988) reported from Derry, Northern IrelandQuite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PB1982 (@pb1982) reported@O2 @MikeModelsky lol sorry! Your service is appalling!
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Laura (@FairyCake1983) reported@O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?
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Joe Gibbs (@JoeGibbs2) reported@O2 To many phone calls to an automated switched board to eventually get through to Somone to not have this sorted multiple times is so poor . I’ve been told today it could take up 7 days to which I’ve said if not sorted in next 2 days I’m closing my contract and going back to three
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Random Bantem (@RBantem40390) reported@O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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Lucia (@LadyLucia05) reported@O2 You was not interested in my complaint, I sent it twice, now I want to leave your interested sounds about right.
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Thomas Brownlee (@ThomasAmnesiac) reported from Belfast, Northern IrelandWill @O2 ever do anything about signal is Belfast City Centre? 🤔
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Lauren. (@LaurenDenny2) reported@O2 my phone number was disconnected on Thursday and was reassured numerous times it would be reconnected within 24 hours. 3 days later and it still isn’t reconnected. I’ve been advised to call 202. How when the network is still disconnected?! Very disappointing service!!!
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Ian Court (@iancourt) reported@O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.