O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 23 seconds ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 15 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 48 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Triggerology (@TriggerologyUK) reported 3 minutes ago

  It's scary how **** mobile coverage is in the UK. My Internet is down and using 5G is comparable to dial up. Sort it out @O2

• 
  Northern Running Girl (@UKrunninggirl) reported 4 minutes ago

  @O2 I did but not thrpugh O2 Priority the link never worked

• 
  tinytim (@Timthetiny2002) reported 8 minutes ago

  @O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down

• 
  Sarah H (@SarahWM45) reported 11 minutes ago

  Been trying to talk to @o2 for over a week about releasing us from a £189 early termination charge, as had no service or signal from O2 for near 2 years. No call from them. Yet today we received an enforcement notice. Awful customer service @MartinSLewis

• 
  Sparky (@Sparkyisared) reported 13 minutes ago

  @SteveJoyce14 @O2 @TheGillsFC It’s annoying mate our broadband is crap as well so both options out the window lol 🙄 you wouldn’t think it’s 2026 🤔

• 
  TMoSquash 🧃 (@AThe__Master) reported 16 minutes ago

  @bombdiggy__ @O2 Their Map checker is not worth the programming that made it! It could not be further from reality. Sitting in the car park at the hospital (no obstructions) and I can't even join a simple Teams call. Useless network!

• 
  John Melling (@jmellling1895) reported 18 minutes ago

  @O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made

• 
  Karthika_London (@karthika_gm) reported 20 minutes ago

  @O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒

• 
  Johnny Storm (@humantorch1036) reported 20 minutes ago

  .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

• 
  JustaBoredGeezer (@BoredGeezer69) reported 23 minutes ago

  @O2 How crap is your MY O2 App I've been trying to upgrade my daughters phone (the contract is in my name) ALL DAMNED MORNING all I've consistently had is "oops something has gone wrong" I've had enough and after being with O2 for probably over 20 yrs I'm leaving