O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 21 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 31 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 43 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JF 🇩🇲 (@fevrier_justin) reported 6 seconds ago

  @O2 I think our 20 year relationship is due to end now. 🥃 service is in the floor

• 
  Esco (@illmaticmans1) reported 6 minutes ago

  Why has my 5g signal become really bad now my contract is almost up? Now I can’t order food in work because of your **** service. Scamming robbing ***** @O2

• 
  Girl from Impenema (@Sarah_e_Turner) reported 9 minutes ago

  @O2 Should have said, messaging (not data). A data only add in wasn’t available. I still don’t know where this link in. Your customer representative on the chat couldn’t tell me but they were able to add it for me.

• 
  tinytim (@Timthetiny2002) reported 10 minutes ago

  @O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down

• 
  Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reported 11 minutes ago

  Been on the phone for over an hour and they can’t assist with this matter. Continually getting fobbed off. Abysmal @O2 customer service to a longstanding and loyal customer of over 15 years. Absolutely abysmal. /2

• 
  Glenn Matthew (@gmkfyi) reported 13 minutes ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  david taylor (@dt297) reported 18 minutes ago

  @Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬

• 
  Ricky Hayes (@Hayes_2_O) reported 20 minutes ago

  @O2 your my O2 login function is rubbish I’m infuriated by it. As a result I think I’ll have to look for a new mobile provider

• 
  Nathaniel Wong (@wong_natha) reported 21 minutes ago

  @O2 must be the worst network. People said 3 is bad. 3 is hundred times better compares to #O2. Travelled to Swansea for 3 days and didn’t manage to get any good signal half of the time. At one stage I was connected to Edge.

• 
  West Country Gills (@GillsCountry) reported 21 minutes ago

  @SteveJoyce14 @O2 Generally there are issues with signal when there are large crowds of people gathering so close to each other I take it as a given that that's the case with music festivals, sports grounds etc so don't expect it when I'm in/around them