O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 44 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 49 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 58 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melisa Bishop (@FiferTHF) reported 54 seconds ago

  @BelfastGiants @O2 Awful! The teams name and logo should always be more prominent than a sponsors logo.

• 
  Jade (@Jade66755388) reported 1 minute ago

  @O2 Avoid at all costs! Put in a complaint about the non existent signal at home to be told a ridiculous response time. When I finally get a response they want to call me but can’t tell me when… I HAVE NO SIGNAL! Told me it’s resolved now, but my 1 bar says otherwise..! Sort it!

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 8 minutes ago

  Still more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.

• 
  Mitch Hirsty (@mitchhirsty) reported 8 minutes ago

  @O2 @Mally_DB Still not fixed 🙄 2026 and tech giant O2 don’t know how to resolve a payment gateway issue 🙄 @O2 - you have customers who wish to pay their bills online. Do better!

• 
  Kath Moonlight (@kath_moonlight) reported 11 minutes ago

  @O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?

• 
  Nick Briggs 🌳 👉 😊👈 (@Glasnerallover) reported 12 minutes ago

  @ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too

• 
  Ste (@Ste806134) reported 15 minutes ago

  @O2 your phone upgrade system is as useless as almost everything else on your network. You have charged me and then your system has crashed. Worse than useless

• 
  Jayshree (@jayshree35) reported 15 minutes ago

  @O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!

• 
  Lincs Lass (@Nmxx1734) reported 18 minutes ago

  @O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!

• 
  joe ♞ (@ComradeAzul) reported 20 minutes ago

  @mattstingray @O2 Same. O2 has become so poor since merging with virgin