O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 6 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 13 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 16 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Le Crass (@le_crass) reported 4 minutes ago

  Appaling service from @O2 - on phone for nearly only to be cut off and not called back

• 
  💫 (@sammarshall200) reported 6 minutes ago

  Been a week since I ordered my ‘next day delivery’ upgrade, and nothing- no help from @O2 don’t know why I waste my money!

• 
  Tom Allen (@timalongtom) reported 9 minutes ago

  @O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.

• 
  Beatrice (@BeaLittlMonster) reported 16 minutes ago

  We’ve tried absolutely everything to buy two tickets for the opening night of @ArianaGrande in London. We’ve even contacted the @O2 to ask about accessible seating, as my girlfriend have a disability and the Nimbus Card, but we haven’t been able to get any help or clear guidance

• 
  フェイス 🐲 (@faceyboi) reported 16 minutes ago

  Every other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird

• 
  Jayne (@Jayne_e_t) reported 16 minutes ago

  @O2 Yes I’ve done that several times over the last couple of months. I’ve gone from full signal to none of 1 or 2 bars and calls not connecting or dropping all the time

• 
  Jorden Woellner (@jorden05) reported 19 minutes ago

  @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me

• 
  Mitul Chauhan (@themoogler) reported 23 minutes ago

  @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!

• 
  Lewis Byers (@lewisbyers92) reported 24 minutes ago

  @O2 why is your service so crap these days. Doesn’t matter if you have “bars” or if it says you have 4G/5G. It’s crap.

• 
  ANIA GABB (@aniagabb) reported 24 minutes ago

  @O2 I’ve been a customer of Yours since the start and cannot believe I still can’t access 5G on my phone and that my 4G is pretty much nonexistent?! Please sort this!