O2 outages and service status in Derry, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara (@oharama) reported from Derry, Northern Ireland@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan (@dartduignan180) reported from Culmore, Northern Ireland@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Kieran Kelly (@KieranKelly1988) reported from Derry, Northern IrelandQuite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Roberts (@AlanRob68902430) reportedAnyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises
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Andy Reynolds (@oit_andy) reported@kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.
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The Noise Chap (@thenoisechap) reported@kokeshimum @O2 I have both O2 and EE SIMs on my phone. I work all over the country and the O2 one is woefully bad. Their service is so patchy and slow is barely worth having that SIM in there.
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Bertie BigBollox (@Wayne_Hoos) reported@kokeshimum @O2 It’s quite simple really, the comms firms that own and run the cellular relay sites throttle the power down to save money, and only tweak it back up slightly when enough people complain about service standards…
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Brexit Refugee (@Brexit_Refugee) reported@kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.
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Stevie Franks (@Stevie5tapes) reported@kokeshimum @O2 I am with O2, I work in Huddersfield, signal generally ok. O2 customer service is however very bad.
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OldEstateAgent (@agent_old) reported@kokeshimum @O2 Without being disrespectful to Cambodia, we had 5G and no problems. Presumably in this country, it all comes down to money.
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Graham Michael (@michaelgraham02) reported@O2 can you tell me where on your website the option to close an account is? I have tried searching the "help" but nothing shows up
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Victoria 🦊 (@VickiMilly) reportedHey @O2 it's been almost a month now of not being able to log into priority and after three calls and a visit to a shop it's still not working. They workers in the shop weren't even aware of the issue.
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MDT (@MattyDTownsend) reported@kokeshimum @O2 Speaking from experience O2 is by far the worst network in the UK.