O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 19 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 28 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 31 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren (@Halbutt) reported 1 minute ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  Ikram ⚡️ (@Ikram_hhh) reported 5 minutes ago

  @jackalbion96 Bloody scandalous @O2 one of the worst for it

• 
  Dan (@arronaarrdvarrk) reported 6 minutes ago

  @wheat_daddy @O2 I always struggle to get an EE signal at byards leap which isn't too far from you I gather so I'd be wary of them.

• 
  Chris (@cwbmufc) reported 8 minutes ago

  @willyepp @O2 Regularly get these issues too @O2

• 
  Tom Weller (@TWeller96) reported 9 minutes ago

  Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

• 
  Daniel Meade (@DanielMeadeNH) reported 9 minutes ago

  @wheat_daddy @O2 @O2 signal very poor down in Salisbury also, drains phone battery. Looking at changing which is again a shame, have been with you for years.

• 
  R (@Rah333m111) reported 10 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Lewis Buxton (@LewisBuxton) reported 14 minutes ago

  @O2 hey O2. I am away on holiday and my iPhone is now saying I have no SIM. Can you help? Is it possible to convert my physical SIM to an eSIM please? Thanks!

• 
  Christopher McLarnon (@mclarnonc) reported 15 minutes ago

  @O2 dreadful service today and yesterday as I tried to resolve a faulty iPhone 17 bought on 19 July. This phone, one of 4 on my account, has a H/W problem but you are refusing to send me a replacement device. Why?

• 
  Rachael Mcmurray (@_mcmurray) reported 17 minutes ago

  Why is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2