O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 3 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 4 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 51 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gary parsons (@gazparsons10) reported 4 minutes ago

  @MapdraughterUK @O2 awful, will be changing provider as soon as out of contract

• 
  Claire Wright (@CLAAccess) reported 6 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

• 
  donna williams (@DLWilliams1612) reported 6 minutes ago

  Is there anyway to submit a complaint to @O2 via email? Their online form doesn’t work and I don’t have hours to sit on the phone and go over something that I have already spend hours on the phone dealing with.

• 
  H3Cryptocrypto (@H3Cryptocrypto) reported 6 minutes ago

  @nokaysports @EnglandRugby @O2 Stupid made up rule just like all blacks, he could pick them for extenuating circumstances

• 
  Tristan ☀️ (@trispretty) reported 11 minutes ago

  @O2 I get scam calls from people claiming to be you (I've never been with O2 Fyi) I try and keep them on the phone as long as possible and ensuring that they're wasting time with me and not a victim that might fall for the scam. #doingmybit

• 
  フェイス 🐲 (@faceyboi) reported 13 minutes ago

  Every other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 13 minutes ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

• 
  Kayleigh Anderson (@kayleigha1988) reported 13 minutes ago

  @O2 any idea on when the signal will return in the DN14 area please? Been without mobile signal the last few days

• 
  Tim Easton (@TimSEaston) reported 15 minutes ago

  So much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham

• 
  miniblob (@miniblob_dnr) reported 20 minutes ago

  @GitGrumpygit @LUDENClassics @O2 Amazed to hear that!!! In the South East, it's shocking!!! Motorways, Trainlines, Rural areas barely covered, if at all!!! Town centres seem to have way too little capacity so just unusable, if you get a signal!!! Not sure what sort of area O2 actually works in to be honest!!!