O2 outages and service status in Derry, Northern Ireland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Derry come from postal codes BT48 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry
|
Internet | 25 days ago |
|
Derry
|
Internet | 2 months ago |
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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sean duignan (@dartduignan180) reported from Culmore, Northern Ireland@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Kieran Kelly (@KieranKelly1988) reported from Derry, Northern IrelandQuite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
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Marian O'Hara (@oharama) reported from Derry, Northern Ireland@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren 🏎️🏁 (@darrenmk) reported@O2 Your app has turned into **** since you became part of Virgin, try to see my balance and it's always sends me an email link to click, never did this before, and it doesn't even take me to the balance. It's so obvious two systems failing to talk, ironic for a comms company
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Rcmnsotp (@rcmnsotp) reported@O2 why can’t i ever get a signal in Edinburgh city centre specifically at the east end near Waverley station, no nothing. I think I’ll be moving provider, you seem to be getting worse.
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Uptown entertainment discos (@Uptowndiscos) reported@O2 8222 Will put me in touch with a UK customer service representative that will be able to help me?
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Mel Brackenbury (@pixelpie80) reported@O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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Kẹ́hìndé O.C. Robert (@bomaken) reported from Ratho Station, Scotland@O2 has the worst customer service ever encountered.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Katlyn (@xkatlynm) reported@O2 hi there i need help, i have an additional charge of £9.99 on my bill however it will not let me view my bill and keeps asking me to sign in with a email link which i have done multiple times however it is still not letting me view my bill.
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care