O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 29 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 48 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 53 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilla (@Ladytelp) reported 7 minutes ago

  What a joke @O2 trying to upgrade my @sonyxperia phone and you only offer iPhones and Samsung you lost me as a customer now! Was a nice 17 years of using you but remember not everyone wants iPhones and Samsung products

• 
  emze (@KerZE87) reported 11 minutes ago

  @Mr__J_J @O2 Ridiculous isn’t it and they have the audacity to make us pay full price for a service they’re so clearly not providing 🙄

• 
  marny (@mrmarny) reported 12 minutes ago

  @O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?

• 
  Debbie The Viking (@debskiandmonkey) reported 14 minutes ago

  @O2 your Blue Mondays page has been showing errors for me since 6am 😕

• 
  Stevie Brown (@SASBroons) reported 15 minutes ago

  @sky @O2 what are you planning to do to compensate customers who have suffered a drop in service due to "upgrades" no service to many in EH26 Penicuik. The timescale getting longer 😤

• 
  W (@NWIWC01) reported 16 minutes ago

  @O2 @Happyengland79 The mast in tameside doesnt work either, my signal is always awful. Im leaving when I have time to ring around places

• 
  Stuart Maun (@MAUNConsulting) reported 17 minutes ago

  @O2 Still not received an email with details of my win (on the Blue Monday spinning wheel on Monday this week) - for a Greggs Sweet Treat. Searched in O2 Prioirtiy App, and cannot find the reference code anymore :o( - Definitely won - but now confused :o(

• 
  Josh (@joshjeram) reported 18 minutes ago

  @O2 Thanks - I’ve paid now - since posting here. I also tried calling 202 from my phone the workflow funnelled me to a dead end and could t send me a link. I wasn’t offered the option of a human.After being a customer for 2 decades - it forced me to think of the cheaper alternatives.

• 
  Darren Rogers (@DazRogers85) reported 19 minutes ago

  @O2 over 6 weeks I’ve now been waiting for my account to be unblocked. 3 calls later and still no progress. You’re losing a customer of over 25 years if you don’t resolve soon

• 
  chris (@chrishughesuk) reported 25 minutes ago

  @O2 This is for my son, so it would be paired with my phone but he has his own number, that all good ? If so could you tell me how to sort this out if customer services can’t please?