O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Marian O'Hara (@oharama) reported 1 minute ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 11 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 31 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 3 minutes ago

  @Lord_Viridis @O2 This is a pretty poor services from a major supplier in the UK when you cannot login to make a payment @BBCNews

• 
  Tutyweasley (@Tutyweasley) reported 5 minutes ago

  @O2 Hi, I have o2 sim but in Japan for a travel, just want to receive calls and texts but sim is not getting connected with any service provider and my voice calls getting rejected. I need your help to increase spend cap if needed to cancel this block so that Ireceive voice call

• 
  simon lamb (@simonlamb11) reported 10 minutes ago

  @O2 I still cannot get any signal in my own home. 3 phones on your network & not one bar/signal. What am I paying for. You keep saying issues in area but this has been over 4 months. Missing important calls from hospital. Time for network change if nothing can be done.

• 
  Egalitarian Geordie (@EgalGeordie) reported 11 minutes ago

  @nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.

• 
  MR_TRAVIS (@Travis_techz) reported 19 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  W (@NWIWC01) reported 20 minutes ago

  @O2 @Happyengland79 The mast in tameside doesnt work either, my signal is always awful. Im leaving when I have time to ring around places

• 
  Mr J (@Mr__J_J) reported 23 minutes ago

  @O2 @Raphas_Angel_ You customers deserve better signal

• 
  GethinMichaelDavies (@gethinbach) reported 23 minutes ago

  @O2 Use it regularly and keep getting generic responses from yourselves! Paying good money for a service you’re struggling to provide!!

• 
  Angela Beardsmore (@ajb1975) reported 26 minutes ago

  @GreggsOfficial @o2 app machine not working in my local Greggs so had to pay full price for my coffee (had saved the £1 treat for today) and also lost out on the Greggs point when paying full price 😩😡

• 
  Megan (@megpb_) reported 27 minutes ago

  @O2 Hello! I’m trying to pay my overdue DD (meant to change bank account details but forgot, so the payment didn’t go through!) however every time I try to access myO2 or via App I just get “path forbidden” when trying to make the payment. Can you help me please? Thanks