O2 Outage Report in Derry, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Derry come from postal codes BT47.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry |
Internet | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue
(@drinks_red_wine) reported
@MartinSLewis @Ofcom Left @o2 years ago after 18 months with a mast down. After 20 plus years they lost a loyal customer. Hopefully they will lose a lot more.
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Varsha Sokal
(@VarshaSokal) reported
@skytv @O2 @Ofcom Why are all your services so deplorable? Customer of both for over 20yrs. Promises galore. Issue with a mast in my area for nearly 2yrs (apparently). Fibre optic installed and service is still horrendous. Why? And don’t dm me! Fix this!
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Roxanne
(@Roxy_Ilithya) reported
@O2 I've just been disconnected from live chat while upgrading my sim and now I have no network. I reconnected and was cut off again due to opening hours! I need to be on network ASAP.
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salma
(@salma14428156) reported
@O2 my code is not working: U0NBR252IAZB. Pizza express code. I’m on the pizza express club app. I have tried online too
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• B e c k i e e • 🍁
(@beckieebabee_x) reported
I’ve uploaded documents which I was not comfy doing. I had it raised, gave a complaint via the phone & email- STILL not done. So I asked to close the request because I cba & want my documents deleted - & guess what.. NOT DONE - Fobbed off & lied to AGAIN @O2 2/3
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Steve Lyall
(@SteveLyall1) reported
@O2 Without doubt the worst network you could join. Signal is a joke, you’ll be lucky to ever keep a phone call live. Then there’s the untrained foreign call centres that have no idea what they are doing. If you want to just raise your blood pressure, this is the company for you
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Joss 👑
(@Thee_Joss) reported
@O2 is your network down? Have been struggling with connectivity all day.
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Ceri Smith
(@CeriSmith5) reported
@O2 plse help. My pal's caught in mad spiral getting legal letters re unpaid charges on an old Virgin PAYG phone she hasn't used in 5yrs. Spent hr trying to get through security inc demanding her passport #. She cant recieve verification to a non existent #. Who can help?
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John Till
(@JohnTillUK) reported
@kate_p90 @O2 Have you never thought that because of all the press attention and the likes of Martin Lewis telling people to leave, that could be why they are flooded with extra calls they probably didn’t forecast?
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Dani (she/her)
(@countess_demon) reported
@O2 I need your help! my phone died yesterday so I have no phone. I ordered a phone yesterday but somehow the order was cancelled with no notice nor reason. your live chat doesn't let me talk to a human (I don't have access to an app because I don't have a phone!