O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 40 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 48 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  sean duignan (@dartduignan180) reported 49 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Talks Cars (@TomTalksCars) reported 6 minutes ago

  5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

• 
  Dazzy (@ACEzio2009) reported 7 minutes ago

  @O2 im getting fed up with you keep cutting my mobile phone off the last 3-4 months in a row..My bill is due on 29th every month..but u cut my phone off in 48 hours??..what gives??..usually i get a week to pay my bills before anything gets cut..but you guys cut everything in 48 hours🤬..when my contract is up next year im done with you lot..unless i get chance to pay the bill up early...customer service is rubbish as well..i will be moving to another operator..after 20+ years with u as well..shame...

• 
  Sarah H (@SarahWM45) reported 10 minutes ago

  Well apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis

• 
  PeterW (@PeterW4tw) reported 12 minutes ago

  @DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame

• 
  Lloyd (@Lloydmporter) reported 18 minutes ago

  @kokeshimum @O2 02 are known for being really bad

• 
  alaw mot (@SimonTa44447286) reported 19 minutes ago

  Whats point of having an app if it doesnt work @O2

• 
  v (@matchstickstorm) reported 20 minutes ago

  @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

• 
  Chris (@BennyBlanco22) reported 22 minutes ago

  @fishboygtfc @O2 @Apple They really are terrible arent they

• 
  steve woolhouse (@stevewoolhouse9) reported 22 minutes ago

  @O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues

• 
  Kerri (@Kez_FAAFO) reported 23 minutes ago

  @O2 my phon3 has been saying emergency calls only for the last 2 days ! I've reset the handset multiple times & taken the sim card out its still not working! I put the sim in my partners phone & it said the same thing, its a pay as you go sim card it has no credit. Never had this