O2 Outage Report in Derry, Northern Ireland
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🐐
(@skgndo) reported
@O2 How about you fix your damn network?
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laura
(@lmarysiajones) reported
@O2 your customer service is appalling… been on the phone for 2 hours and won’t let me send a message via the app either. Sort it out otherwise looking to go elsewhere!!
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PL84
(@DeviousPL) reported
@O2 the McDonalds O2 Priority perk didn’t work today, had major problems last week too. Stop offering things if you can’t get them to work properly, it’s bad enough your data network is useless but broken perks and zero support from you is very frustrating…
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Melissa Jackson
(@Mebeingme12345) reported
@O2 hi, The code wouldn’t scan in MK Centre and I clicked on it in front of the staff member. They rudely told me I couldn’t have my selects as it’s not working. Their attitude was disgusting.
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Kev Dalziel
(@Kevdl666) reported
@O2 Ok ta, just wasn’t sure, priority app doesn’t really get anything for me and never win the daily thing, still keep checking though, thanks for getting back to me
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TJ
(@yxng_235) reported
@O2 my chicken selects voucher from priority isn’t working I need help
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Julian Hutchings
(@julianrh) reported
@O2 Hey, trying to call you with a problem re scammers: phone is answered and then I’m cut off. Why?
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Laura Parker
(@Lawa2209) reported
@O2 just tried to get the rewards @McDonaldsUK chicken selects. Code didn’t work on self serve, went to till, staff said not working nothing they could do didn’t even attempt manual input! Poor customer service & now can’t redeem 1/4lb cheeseburger instead! Some reward!!
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Shake Islam
(@ShakeIslam) reported
@O2 tried using the McDonald’s code for free chicken selects, and it’s not let me claim. I have the code, I am within time limits but the branch at Romford is saying they have problems with lots of people and lots of codes!
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FAA
(@FAA80446563) reported
@O2 crap customer service called 3 times over the last 2 weeks trying to get through to discuss this outrageous bill but every time your operator answers they cut me off. I need my services connecting my son has severe medical needs and this is my only form of contact out