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O2

O2 outages and service status in Derry, Northern Ireland

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180
    sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pammieh2003
    Pam Holmes (@pammieh2003) reported

    @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!

  • gethinbach
    GethinMichaelDavies (@gethinbach) reported

    @O2 Use it regularly and keep getting generic responses from yourselves! Paying good money for a service you’re struggling to provide!!

  • itsafairytale95
    Just flung out of space ⧗ ᗢ (@itsafairytale95) reported

    @O2 can you help please youve locked my account

  • Nicolef1Penney
    Nicole Penney (@Nicolef1Penney) reported

    @O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …

  • pammieh2003
    Pam Holmes (@pammieh2003) reported

    @O2 @ad_moran4 If you want a signal stick with EE! Sick of not being able to access apps on my phone, you know for critical things like charging my car or transferring money between accounts so I can pay for items! O2 are an absolute joke!

  • EventsCaterers
    National Events Caterers (@EventsCaterers) reported

    @SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad

  • itsjackfernley
    Jack Fernley (@itsjackfernley) reported

    @O2 You’ve just lost a customer of 7 years. I’ve had no mobile data for nearly 5 days and was told I’d need to wait up to 7 working days just for someone to investigate it. Really disappointing customer service and unreliable coverage.

  • leelamalur
    SRao (@leelamalur) reported

    @O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.

  • katieh1015
    kt (@katieh1015) reported

    @O2 I really need help from someone at o2 who knows what’s going on. I opened a contract with the promise from staff in-store that if I called up HQ after purchasing the phone I would get 20% off my airtime by joining it with my partner from the same household.

  • originalj4y
    Jay (@originalj4y) reported

    @O2 So what do i do in an emergency? Let myself or someone else die and tell them it's ok @o2 is doing there best.