O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 3 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Kieran Kelly (@KieranKelly1988) reported 33 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  Marian O'Hara (@oharama) reported 60 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H (@SarahWM45) reported 5 minutes ago

  Been trying to talk to @o2 for over a week about releasing us from a £189 early termination charge, as had no service or signal from O2 for near 2 years. No call from them. Yet today we received an enforcement notice. Awful customer service @MartinSLewis

• 
  Ryan Davies (@ripinmypants) reported 7 minutes ago

  @O2 can you please respond to my complaint and inbox i’ve been messaging since yesterday !

• 
  Karen McCormick (@MrsMac1412) reported 7 minutes ago

  @O2 is it possible to find out why the o2 signal in RG45 area is still so bad, missing calls left right and centre over here!! Needs sorting sooner rather than later 🙄

• 
  Cheryl Irving (@Dezrezchez) reported 7 minutes ago

  @O2 I am receiving updates already, however, I’ve just had my bill and because I have to switch my WiFi off to view it, I can’t because I have no signal. This has been ongoing for over a week now. It would be nice to have solutions not excuses!

• 
  💎🇳‌ 🇪‌‌‌ ‌🇲‌ 🇪‌ 🇸‌ 🇮‌ 🇸‌💎 (@i_Nemesis99) reported 8 minutes ago

  @Fortnite @FortniteStatus @O2 the O2 fortnite drop what exactly did O2 customers get because if it just that generic code it is awful especially since already being shared around tbh you could have just shared the code on social media yourself instead of making customers wait

• 
  Max (@maxwaa) reported 8 minutes ago

  @O2 This is the problem, your app and your sites never show issues but I know exactly where I hit dead zones, where I struggle with slow/no loading data. Your coverage maps are incorrect.

• 
  Mark Blackmore (@megatronman) reported 12 minutes ago

  @O2 I've been waiting for a replacement refurbished iPhone 16e since 10 July. Your agent says a complaint was raised 25 July, but I was never notified. If the exact model is unavailable, why not offer an alternative?

• 
  anthony chilvers (@anthonychilvers) reported 12 minutes ago

  @O2 no network signal for two days now

• 
  Ikram ⚡️ (@Ikram_hhh) reported 12 minutes ago

  @momoalas93 @O2 It’s shocking how it is that bad I had much better connection on a coach journey going from Belgrade to Sarajevo much more consistent and present throughout

• 
  🦅 rob cranfield⚓ (@RobCranfield) reported 19 minutes ago

  @theamazingjj_ @O2 Try reporting low signal area instead of sulking