O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 5 seconds ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 29 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 47 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Joyce (@SteveJoyce14) reported 4 minutes ago

  @O2 Apart from resetting network settings I tried everything else, switching phone off and on, switching mobile date on and on. You can see from what others are saying (especially the person saying he lives near the ground and has had problems in last few days) 1/2

• 
  john (@jhargie4) reported 9 minutes ago

  @o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!

• 
  mo (@slomoassassin) reported 9 minutes ago

  @O2 u guys have one the worst customer services it take so long to get hold of someone on the phone I am considering leaving your company

• 
  Rhodri Davies (@RhodriD87) reported 11 minutes ago

  @O2 can you sort your app and website out! Won’t let me look at my upgrade and won’t allow me to chat to an advisor online! Looking like I might have to change network provider.

• 
  anthony chilvers (@anthonychilvers) reported 13 minutes ago

  @O2 no network signal for two days now

• 
  Clare Brown (@Clarebrown101) reported 14 minutes ago

  @O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?

• 
  Neil Lilly (@NeilLilly) reported 15 minutes ago

  @O2 Are you actually serious? I work in these places on a regular basis and there is ALWAYS no signal. I don’t expect to pay for a service that I do not receive.

• 
  Otis Parris (@parriso56) reported 16 minutes ago

  @O2 why is your coverage so poor at Potternewton Park Leeds LS7 4HA. In fact is poor in at postcode LS7 3LZ. If you get 2 bars of 5G. In fact in a lot of cases I get E. Who can forget the Edge network. You have the Leeds West Indian Carnival up. What should be a day of sharing content you don’t get anything. I suppose a temporary mast which Leeds Festival gets from all the networks we don’t qualify.

• 
  Lauren Turner (@BabyfaceLau) reported 17 minutes ago

  Anyone else’s signal been absolute 💩 on @o2 recently?!

• 
  Andrew (the *****) (@Andrewislington) reported 20 minutes ago

  @JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2