O2 Outage Report in Derry, Northern Ireland
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The latest reports from users having issues in Derry come from postal codes BT47.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Derry, Northern Ireland
The most recent O2 outage reports came from the following cities: Derry.
| City | Problem Type | Report Time |
|---|---|---|
 Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Phone | |
| Derry |
Total Blackout | |
| Derry |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Peters
(@MissDianePeters) reported
@O2 thanks for waking me up at 05.27am with a text about 5G. Like wtf why are you texting people at 5am! What kind of marketing strategy is that. #dumb
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Jo J.
(@JrJacobe) reported
@O2 I'm not a business customer, why is it that my password has expired? Isn't it that only business customers' passwords expire, or you now include personal customers, too?
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mark
(@nufcmad1) reported
@O2 why can you never ever sign in to the o2 app always errors and fails to log you in
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Tom Hollick
(@Seatz37) reported
Hi @O2 - like many others I pay handsomely for your service and it has barely crept above 3g in recent weeks. Where has my nice strong 5g signal gone?
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martin witherford
(@mrtnwith) reported
@O2 Last month I lost a device that I have on contract with o2 . I phoned customer services and explained that I understand I must keep up my monthly payments for the device but wasn’t prepared to pay for airtime that I wasn’t using. The advisor told me to cancel both direct debits.
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dan
(@dtwd9) reported
@O2 why is no one responding on the app, or via WhatsApp? Literally can’t reach anyone from customer support
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Jane Dale
(@DudleyDiabEndo) reported
@O2 - Hello. I’m about to start 48-hours of consultant on-call. It’s now 12 days and counting since I contacted @O2 customer service and my old number was deactivated. When ‘on-call’ it’s pretty important that I can actually be ‘called’! Do I have to go back to a bleep 🙀📵
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Mary Baldwin
(@contraryquite) reported
@O2 No access to live chat or a support email address… logged out of myO2 and have billing issues. Who can help me?
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Phil
(@lanman36) reported
@O2 Yes. The problem is that i have at least 1 unknown phone number on my bill, Maybe 2?
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martin witherford
(@mrtnwith) reported
@O2 She advised me to phone once the account was in arrears to sort out a payment plan. Yesterday I received an email threatening me with late payment charges. When I phoned to sort this out I was told that I had been given the wrong advice and couldn’t cancel the airtime contract.