O2

O2 Outage Report in Derry, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 12/05/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

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City Problem Type Report Time
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout
United KingdomDerry Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • victimsvoice73 Victims Voice (@victimsvoice73) reported from Sheffield, England

    That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

  • jackku1975 Jack Ku (@jackku1975) reported

    @O2 can someone from O2 customer services contact me please to resolve my simple issue, which has been made worse by customer services in South Africa. After numerous promises of help and call backs I've heard nothing

  • join4te Jay (@join4te) reported

    @O2 Day 9 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • _tiish Tii_sh (@_tiish) reported

    @O2 roaming not working overseas despite me being signed up to their International Travel Inclusive Extra and only way to contact through chat conversation that the agents keep "resolving" even though no resolution given. 4th chat I'm on and every time I get a different response!

  • cellardoorsie cellardoorsie (@cellardoorsie) reported

    @O2 Hi guys, I’m in some desperate need of help to access my account. Phone stolen, details lost. Any help much appreciated!

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 @jet2tweets Spend the money on some customer service !

  • Zenwork21 Zenwork (@Zenwork21) reported

    @O2 the quality of your signal in Canary Wharf is awful as usual 🥲😥 #canarywharf

  • _tiish Tii_sh (@_tiish) reported

    Another example of completely useless service from @O2. Why am I paying for a service that I'm not receiving? Will be writing to Ofcom shortly

  • woowooju Julie bowyer (@woowooju) reported

    @O2 how do I cancel Super duolingo that was on Priority? I’ve tried via iPhone subscriptions ( not there) O2 extras ( not there) Duolingo app ( no option to cancel) . Tried MyO2 chat - was left waiting then informed my agent was busy … this is getting ridiculous.

  • Vonk9 Veronica Dodd (@Vonk9) reported

    @O2 I am absolutely appalled at your "customer service". Think I will change back to EE.