O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  Kieran Kelly (@KieranKelly1988) reported 19 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

• 
  sean duignan (@dartduignan180) reported 21 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 55 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Northern Running Girl (@UKrunninggirl) reported 6 minutes ago

  @O2 I did but not thrpugh O2 Priority the link never worked

• 
  Aaron (@aaroncikaya) reported 7 minutes ago

  @O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!

• 
  Paul Jones (@Pauljonesbeer) reported 9 minutes ago

  .@O2 I have been on the phone to you for over 1hr and 10 mins trying to get through bro you fraud team about an on going case and a £1900 bill can anyone else help

• 
  nick renshaw (@nickrenshaw5) reported 13 minutes ago

  @O2 @ajgbarnes What ******** is going on with the ******* signal? For years we've had huge problems with the signal & still you've done **** all about it. I will not be paying my bill this month as I've been trying to cancel my contract for almost 12 months to no avail. What a **** company!

• 
  ShinP3ngy (@NotSoP3ng) reported 15 minutes ago

  @lloydoh17 @O2 Yh constant dead zones and it’s getting worse they keep texting saying there working in the postcodes but still it’s getting worse and then the customer service getting through the constant app glitches they can say what they want but it’s getting by weirder since the merger

• 
  Tom Sanderson (@Tomstukeley) reported 15 minutes ago

  @JamesBlatch @O2 Wifi in Hinch is terrible and not just in the hopsital!

• 
  Jack Woods (@Jackwoods2020) reported 23 minutes ago

  @O2 No phone signal and can’t spell send This is what I’m dealing with 🙄

• 
  ShinP3ngy (@NotSoP3ng) reported 24 minutes ago

  @lloydoh17 @O2 I’ve been with them a very long time and never had issues like I have each month I’m looking at other networks coz the constant price increases and the drop in service it’s not worth it tbh

• 
  Ж (@momoalas93) reported 28 minutes ago

  @Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk

• 
  david taylor (@dt297) reported 31 minutes ago

  @Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬