O2 Outage Report in Derry, Northern Ireland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Kieran Kelly
(@KieranKelly1988) reported
from
Derry, Northern Ireland
Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karen.Averell
(@AverellKaren) reported
@O2 I have been trying to contact o2 sales since boxing day keep getting cut of after 3min is there any other way to contact them worst service ever
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Jamie
(@JamiePayner22) reported
@dodo_1980 @hughesclaire39 @O2 Yep totally agree , signal is awful, says I have 4g or 4g+ yet nothing loads , and they're getting really expensive, but like you said they don't charge aboard , when my contract is up I'm going elsewhere and will just pay the roaming charges , works out alot cheaper
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Dominik Szweda
(@SleekSlicker) reported
@O2 yet another futile attempt at communication with O2. Definitely amongst the worst customer service experiences in my life. I just want to leave at this stage and can’t.
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sian bennett
(@siankeira) reported
@O2 They must not be with O2 if they have been able to text on there phone! The worst signal provider, and shoddy customer service.
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Jamie
(@JamiePayner22) reported
@hughesclaire39 @O2 Same as me , there're really expensive now and signal is awful , when says I have 4g or 4g+ and yet nothing loads up , but like you said they don't charge abroad but when my contract is up I'm moving network and just going to pat the roaming charge, still save loads
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Omar Nadhmi
(@mobsy69) reported
@hughesclaire39 @O2 Couldn't agree more, the coverage is really bad, I'm thinking of switching network
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Brian Martin
(@BrianMa63080971) reported
@O2 Hey, O2 - why is nobody answering your phones for a second day in succession? Why have you unlawfully stopped my service when you owe me money? Do you call this service? NAMED AND SHAMED!
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Kyle
(@KyleEvans210505) reported
@O2 I don’t disappoint i got the 14 pro max too bad I’m not at school
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Shev rennicks
(@RennicksShev) reported
@O2 There’s no point-it says the mast is not working constantly!
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Brian Martin
(@BrianMa63080971) reported
@O2 STILL on hold - unbelievably bad service. Agent speaking over me and shouting at me, refuses to assist me and refuses to transfer me to a manager. Agent refusing to transfer me, alleging "no managers available". Agent is now silent, call time now ridiculous.