O2 Outage Report in Derry, Northern Ireland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Derry, Northern Ireland
Latest outage, problems and issue reports in Derry and nearby locations:
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sean duignan
(@dartduignan180) reported
from
Culmore, Northern Ireland
@virginmedia @O2 But not your customer service when it comes to cancelling an order
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Marian O'Hara
(@oharama) reported
from
Derry, Northern Ireland
@O2 Poor customer experience in-store today. Disappointed to say the least.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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cigicigi
(@cigicigifx) reported
This is my mobile no +447938443978. I topped up 30 £ on February 2nd but i still haven't allowance. @O2 I will be glad if you help.
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Sophskjær △⃒⃘🔰
(@SophRicho) reported
@O2 And then you put me on hold, and then cut me off. Thanks for the help… joke of a company!
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Mark Graham
(@mark_g76) reported
@O2 Also, why have I been told at more than 1 O2 store that poor signal is a known network issue, with no fix?
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Fergal Kerlin
(@fergalkerlin) reported
@O2 @EnglandRugby Pay more attention to ur terrible phone coverage rather than worrying about the rugby match which you have no control over! Would be nice to get use of the service which your happy to take the money monthly for!
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DONATE IN BIO £87 from £800
(@mruddin_) reported
@MrAnasWahba @EE @O2 but why did I have 0 signal where he had strong signal?
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Caz ☺🏴
(@caz_08) reported
@O2 Hi sent DM. Happening since last night, every 5-10 min.first time ever had an issue. Iv deleted most recent apps & clearing what I can from phone.
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beth 🌟
(@lukescarif) reported
@O2 my signal has been out for a week and now says i won’t have any more updates until friday the 11th. will i get any compensation for this disruption as i am paying money for a service i can’t even get
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Charlotte
(@Charl0ttePerry) reported
@O2 But you’ve been out for a week? There’s. Big difference between fault free and a week of no signal
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Dave c
(@G4mvu) reported
@O2 The following site cell ID 1990790 LTE Band 20 is off air. The site has been going in and out of service since Friday 4th Feb. The 4G router attaches to the network obtains an IP address, then disconnects. Same with the mobile phone. Location M281yr. Shared Site Voda.
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Mark Graham
(@mark_g76) reported
@O2 Thanks, but I can't get decent signal anywhere. It's either my phone or my aim card. It was never that bad with my old phone. Paid for this phone for a year and have had to spend most of the time having it tethered to my work phone!