O2 outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

• 
  sean duignan (@dartduignan180) reported 12 minutes ago from Culmore, Northern Ireland

  @virginmedia @O2 But not your customer service when it comes to cancelling an order

• 
  Marian O'Hara (@oharama) reported 24 minutes ago from Derry, Northern Ireland

  @O2 Poor customer experience in-store today. Disappointed to say the least.

• 
  Kieran Kelly (@KieranKelly1988) reported 37 minutes ago from Derry, Northern Ireland

  Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Holmes (@pammieh2003) reported 7 minutes ago

  @O2 @ad_moran4 If you want a signal stick with EE! Sick of not being able to access apps on my phone, you know for critical things like charging my car or transferring money between accounts so I can pay for items! O2 are an absolute joke!

• 
  mark callow (@markcallow10) reported 9 minutes ago

  @ad_moran4 @O2 Honestly do not go near them it’s so bad I can’t tell you. I’ve been with them years but it’s simply just become impossible they have such bad coverage it’s amazing they haven’t been prosecuted. As soon as I can swop I will be

• 
  anton Simpson (@anton_simp66) reported 13 minutes ago

  @O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2

• 
  Nelia@the madhouse (@Nelia23893053) reported 15 minutes ago

  @SophiePrestonHa @O2 Try the Telephone Preference Service. It doesn't always work, you can report the callers but the TPS can't always trace the company. As I have found out several times!

• 
  Tom (@ChallengeFaz) reported 16 minutes ago

  So @O2 has got to be the absolute worst I’ve dealt with bar none. Seemingly no training or people skills needed to be on the other side of the 202 number…

• 
  Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported 18 minutes ago

  @O2 weeks of dropped calls, poor data and your 5 days fix a week ago is now 5 June. Not good enough

• 
  glazersout (@siralexisared) reported 18 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  Glen & Jo (@LashbrookLushes) reported 19 minutes ago

  @O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic

• 
  Owen (@owencb) reported 20 minutes ago

  @O2 @Propertyshe Hi. So sorry for Susan. I lost my sim (long story). I can't figure it out on your site. It's shut down like @sky I need a replacement sim. Tomorrow is perfect. Why can I I chat with you for this simple request? I've already paid you over 3:tons of money. 07789766581

• 
  Susan Freeman (@Propertyshe) reported 20 minutes ago

  @O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?