O2

O2 Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 03/11/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Internet
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mikejohnson90 Mike Johnson (@mikejohnson90) reported

    Why is phoning @O2 so difficult, just wanna cancel my poxy £5 Apple Watch payment. Jokers

  • jacobmenick Jacob Menick (@jacobmenick) reported

    @thegaryturrell @O2 I am getting this too @O2. Terrible customer service: nobody at O2 would even estimate a timeline for resolution🤦. I just started this contract and am in 14 day grace period, will just cancel and leave to a competing provider if not given satisfactory advice on how to resolve.

  • thespianfriend Amsters (@thespianfriend) reported

    @O2 hi my odeon priority code is not working today :( please can you help - I have sent a DM

  • BillLdn billy c (@BillLdn) reported

    @O2 I understand that but I live two minutes from a mast, also my partner who is with ee gets full coverage so cant be third party factors surely? Do 02 declare in the contract or in the t’s & c’s that o2 are not responsible for short losses of mobile services? The loss of signal is

  • tannnylew Tanya Lewis 💙 (@tannnylew) reported

    @O2 unable to use the voucher code for cinemas tickets for Monday. Help !!!!

  • kylemossman2811 Kyle mossman (@kylemossman2811) reported

    @o2 again signal is down it’s beyond a joke now…

  • Glewis101 Gavin Lewis (@Glewis101) reported

    @O2 your customer service is awful...I have lost the will to live..never calling back..dropping calls/hanging up..and you still can't get my SIM working. 3 days with no number and counting...do you care about your customers at all??

  • MarkCUren Mark Uren (@MarkCUren) reported

    @O2 My partner has been waiting more than 90 minutes for someone to pick up the phone so they can pay off the remainder of their device plan. What is going on? Shocking customer service.

  • icklede Donna Croft (@icklede) reported

    @vampyricserra @O2 Hi @O2 I have the same issue and have DM you but I’ve had no response.

  • jacobmenick Jacob Menick (@jacobmenick) reported

    @O2 How do I find out when it is fixed? The only advice I got from customer service was "keep trying to set it up". I have until 21 April to leave O2 without penalty and can commit to switching to Vodafone if it is not resolved by then.