O2

O2 Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT47.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Derry, Northern Ireland 02/15/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Internet
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Total Blackout

Community Discussion

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O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported from Derry, Northern Ireland

    Quite shoddy of @O2 to refuse me a contract as a new resident of Northern Ireland when my driving licence is in the Republic of Ireland and not offer an alternative verification or reply to my email of complaint from 6 days ago.

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • oharama Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Aa_l_e_x_______ alex (@Aa_l_e_x_______) reported

    @O2 @O2 phone upgrade…phone lost by @dhlexpressuk …none of the companies know where my new phone is… they send me from one to another!two massive companies that cannot locate a phone…and the customer has to just wait for them to blame each other!!! Disgusting

  • 200MILGAZ Gary Parslow (@200MILGAZ) reported

    @O2 the o2 store in Bath informs me that the reason internet access in the centre of the city is so poor, is due to that 3 masts are awaiting repair/upgrade what is the status of these please. As we are in Bath every week we find it extremely difficult to get any sort of service

  • CraiginKent Craig (@CraiginKent) reported

    @virginmedia 3 calls totalling over 2.5 hours to sort out the wrong new contract I had been put on and told to expect a SIM card but now told I do not need one as an existing @O2 customer. further the background noise in your call centres is unbearable. Finally no calls backs when cut off.

  • Ballymoran Taffin (@Ballymoran) reported

    @Slug_a_otoole @O2 It works okay on 4G but slows right down on 5G. And it’s not because I got my COVID booster jab. I got that in December.

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Manchester, England

    @O2 @purpledolphins7 They didn't help me. They didn't apply the increase in speed. In fact they said I could have 1gig for £30 extraper month. False advertising and liars!

  • hausofgossip joseph • he/him (@hausofgossip) reported

    @O2 if I bought my tickets on o2 priority (and so they are labelled as o2 priority tickets) but I am no longer an o2 customer, does this matter for the priority queue? Does access to this queue depend on the ticket or the priority status of the customer?

  • NathanJ_C1 Nathan (@NathanJ_C1) reported

    @virginmedia @O2 Can you both sort out your customer service please? Spoke to 7 people at Virgin on Friday and ended up cancelling because it’s so shockingly bad, trying to do the same with O2 & their incompetence is meaning I’ll be charged for every day until they get it sorted

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • hordak2569 Hordak2569 (@hordak2569) reported

    @O2 hi I need help with the o2 priority cinema codes I have sent a direct message thanks

  • HannahWilson12 Hannah Wilson (@HannahWilson12) reported

    @O2 And no MyO2 won't work because the number isn't in service so I can't register for it. It wasn't registered because I never got the paperwork because I cancelled within 24 hours. Apparently you can't provide any written proof that the account is closed with nothing outstanding?