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O2 Outage Report in Derry, Northern Ireland

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derry come from postal codes BT48 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Derry, Northern Ireland

The most recent O2 outage reports came from the following cities: Derry.

CityProblem TypeReport Time
Derry Internet 6 days ago
Derry Internet 2 months ago
Derry Phone 5 months ago
Derry Phone 1 year ago
Derry Phone 1 year ago
Derry Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Derry, Northern Ireland

Latest outage, problems and issue reports in Derry and nearby locations:

  • oharama
    Marian O'Hara (@oharama) reported from Derry, Northern Ireland

    @O2 Poor customer experience in-store today. Disappointed to say the least.

  • dartduignan180
    sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cattylyndsey
    lyndsey callaghan (@cattylyndsey) reported

    @O2 My wife is trying to get an upgrade in one of your stores but all systems are down, how long is this going to take to fix?

  • tom_mcnulty1984
    Tom (@tom_mcnulty1984) reported

    @O2 Im fed up of the contact you are making with me.Ive an agreement set up with you to clear an old account but every month emailing payment to trace as funds are never allocated,as every time I call Im passed from pillar2post on phone for 2 hours a time to have phone put down

  • lloydcoombes
    Lloyd Coombes (@lloydcoombes) reported

    Hey @O2 - submitted a complaint and was told I'd get a response in 5 working days. It's now 8 working days and nothing, any chance of a response?

  • RainbowLightID
    Pete (@RainbowLightID) reported

    @O2 trying to get a voucher code to work online for 3 days. 4 calls to o2 an no one can help they just tell me to call back. Each time 45ms - 1hr to get through. Called back today and they aren't taking any calls from anyone. O2 Community website down. Is o2 close to going bust?

  • glenncrispin
    glenn crispin (@glenncrispin) reported

    @O2 how can your systems still be down its been hours. Get this sorted you have charged me for a contract that was cancelled

  • stidger72
    🤘🏻Stidger🤘🏻 (@stidger72) reported

    @O2 That’s not the issue. Not chuffed with being hung up on before I could say anything. Cust service normally pretty good. Not today.

  • hayleybeau
    Hayleybeau 💙💫🍭✨ (@hayleybeau) reported

    @fevrier_justin @O2 Worst network ever! I can’t wait for my contract to be up

  • JustinDiamond16
    Justin Diamond (@JustinDiamond16) reported

    @O2 hi I’m assuming you are aware that there is a problem with viewing my lasted bill on the app apparently it can’t show me it.

  • mark_interior
    - (@mark_interior) reported

    @O2 instead of putting crap on here why don't you put that your systems have been down all day and at the moment no one can look at people's account due to this failure!!!!!

  • viktor_victoria
    Viktor Victoria (@viktor_victoria) reported

    PSA- @O2 has the WORST customer service. My phone was stolen over a week ago and I STILL do not have a working SIM card and cannot call or text or WhatsApp (so cannot get into my iCloud) I run a small business & this is impossible