O2 Outage Report in Wisbech, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wisbech, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Louise Green (@louisefgreen73) reported from Wisbech, England
@O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.
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wonkywizard (@jackgabriel1992) reported from March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England
@O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!
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Neil Liversedge (@neill1602) reported from March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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John Meikle (@m30kle) reported from Holbeach, England
@O2 your service is a disgrace. email and text me daily to pay a bill, threaten me with £3.50 extra charge. The app/online doesn't work, I have already left you. Customer service is non existent, I hope you all enjoy a night out at the o2 on your customers 👍 tossers.
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Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England
I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Hetherington (@SueH4045) reported
@O2 You sent my upgrade to my old address and after 90 mins waiting to speak to someone I was passed to 4 people and was told the only way I’d get a new phone was today was to take out a new contract. I’ve been a customer for 20yrs. I just wanted to get a phone from my local store
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Mark Cottle (@markcottle17) reported
@O2 It’s all ba1 1ss it’s not busy it’s dropping to nothing and we are all having problems I’m paying for a poor service
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Mark Cooper (@markcoops20) reported
@O2 Part 1. So 13 days later and having been promised by tweet that the bill would be sorted I have just been sent emails threatening to penalty charge me as my bill is overdue. 3 bills produced that never got the figure to £0 and the top he emails saying I owe the full amount.
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Zoë Kirk-Robinson (@ZoeKirkRobinson) reported
@O2 They stopped updating the delivery tracker at 8am today, save for one update at 7pm saying they weren’t delivering today. They are the absolute worst.
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livia72 (@livia72) reported
@O2 So much for raising my issue further and I am yet to receive a reply…..I must have been right in the first place
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Julie Lacey (@JulieLacey06) reported
I'm having trouble with my o2 app. Can get in but can't access "change my tariff". What's going on @o2
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Sue Hetherington (@SueH4045) reported
@MarkEvansO2 @O2 I just want you to know what terrible customer service o2 provides, utterly appalling. 2 hrs on hold today and no resolution to an issue caused by O2
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Rick (@r_ic_k_tweets) reported
@O2 No, I can log in to My O2 just fine and check my account and remaining balances etc. It's only on O2 Community I get this problem
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Mateo Alejandro (@Malejandrop1) reported
@O2 it is embarrasing how your customer services is so unwilling to help those who were affected by the pandemic and that had to move out from the country... they can't seam to help me out to end my contract and your website is a loop! A massive company and 0 care!
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carla hartman (@carlybarly2010) reported
@O2 can someone give my your contact telephone number. I've had a letter say my contract has changed and I have the right to cancel contract even though its not expired. App is sending me around the houses and 3 days on I'm seriously fed up!!!