O2

O2 Outage Report in Wisbech, Cambridgeshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wisbech, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wisbech, Cambridgeshire, England 01/28/2026 14:45

January 28: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wisbech, England

Latest outage, problems and issue reports in Wisbech and nearby locations:

  • louisefgreen73 Louise Green (@louisefgreen73) reported from Wisbech, England

    @O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.

  • m30kle John Meikle (@m30kle) reported from Holbeach, England

    @O2 your service is a disgrace. email and text me daily to pay a bill, threaten me with £3.50 extra charge. The app/online doesn't work, I have already left you. Customer service is non existent, I hope you all enjoy a night out at the o2 on your customers 👍 tossers.

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • Fenlandbirding Paul Nobbs (@Fenlandbirding) reported from King's Lynn, England

    @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rogerpsan Red Roger LFC #JFT97 Legacy fan and proud! (@rogerpsan) reported

    @ianyoungkop @virginmedia I'm an @O2 customer of over a decade and a virgin media customer for just as long and apparently my "offers" as a combined customer add at best 45 quid to my bill, whilst a new customer can get the whole lot for 99 quid a month, Inc all sports, movies and an unlimited O2 sim

  • ConfigUK Config (@ConfigUK) reported

    @babymable @virginmedia @O2 It's down for us too in East London, The reason why we are leaving Virgin now. It seems to be down more then up lately... Just signed the contract with Community Fibe, cheaper, faster and so reliable. They also gave us the first 6 months free.

  • OllySonofBilko Olly (@OllySonofBilko) reported

    @O2 evening, bought tickets through your priority scheme, I'm no longer on your network and can't get access to print my tickets off

  • Jackcorky Jackcorky (@Jackcorky) reported

    @O2 please help me, I have tried calling multiple times and been on hold for 40-60mins then it hangs up, app chat doesn’t work and I have been over charged £60+ last month and £40+ this month. Is there any way I can resolve this?

  • kuls_twt k (@kuls_twt) reported

    @O2 Can I have some help pls. I ordered a new phone but w/ the wrong storage plan?

  • rob_hyman Robin Hyman (@rob_hyman) reported

    @O2 I must've been with you guys nearly 20 years, but now I'm well ready to start looking at other options. You guys need to either sort out your call-centre or digitise more of your services because this current mess must be upsetting an awful lot of your customers.

  • EmmaBai70493340 Emma Bailey (@EmmaBai70493340) reported

    @MartinSLewis can you help please? I recycled a phone with @O2 recently. They owe me £340 for the phone and have told me numerous times they tried to pay me. I have emailed, rang and tweeted yet nobody helps and no senior staff call me back. What do i next?

  • liamthorpe89 Liam Thorpe (@liamthorpe89) reported

    @O2 hi for the last few days I've very rarely been getting signal. I will have full bars but won't connect to 5G, 4G etc and when I try call someone it says not registered on network. Its very frustrating and annoying now.

  • DanFranklin90 Dan Franklin (@DanFranklin90) reported

    @O2 Hey 👋. The O2 customer service managed to resolve this issue and I’m able to use my sim again. Regards, Dan

  • alyshiawalker7 ɹǝʞlɐʍ ɐᴉɥsʎl∀ (@alyshiawalker7) reported from Blackburn, Scotland

    Without a service on my phone since Friday and @O2 don’t even know how to fix their own issue 😴