O2

O2 Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG31.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Reading, England 01/02/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reading, England

The most recent O2 outage reports came from the following cities: High Wycombe, Reading and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHigh Wycombe Phone
United KingdomHigh Wycombe Phone
United KingdomReading Internet
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • Gismo_the_Rogue GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • shamrocksam Sam (@shamrocksam) reported from Kingsclere, England

    @O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • KellyMSanders kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • kathughes84 Kat De Keyser (@kathughes84) reported from High Wycombe, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • Cupcakejaney1 Cupcakejaney (@Cupcakejaney1) reported from High Wycombe, England

    .@O2 have been logged out of priority app by 9am despite being logged in at 8:45am, have requested a login code via the app 2hrs ago - nothing bar security alert text. Have been an O2 customer for over 10yrs & singularly unimpressed with this “priority Please resolve Thank you

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • MaryFaulkner68 Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @O2 Hello, I wanted to activate the 6 months Apple Music through Priority and I got stuck on the Account page and I don't see any option showing to redeem those 6 months. Could you please help me, which are the correct steps? Thanks

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jules_Clarke Rouge Noir ( 5------82) (@Jules_Clarke) reported

    Why are there two big telecoms masts near me and my @o2 signal is only one or two bars at most of the time. Shambles

  • CDUFF1 Ar ais arís (@CDUFF1) reported

    @O2 does your company actually have a fraud team??? I’m getting the run around by your customer service for 2 weeks and have no ability to make calls and am still paying my bill. This is beyond a joke

  • RyRy180 Ryan (@RyRy180) reported

    If I behaved and conducted the way that o2 customer service operative did I would lose my job! Absolutely awful experience! @O2

  • lady_sharkey ladydorissharkey❤️ (@lady_sharkey) reported

    @O2 @AppleGeek007 We’ve already got it in hand Thanku.. been reported to the relevant people as it is a major security, data protection and safeguarding issues!!

  • JcBettor JC (@JcBettor) reported

    @O2 Issues with mast for the last month now and no timeframe for when it will get better. Unfortunately going to be leaving you after 7 years as I'm only getting 3G in my area.

  • AndrewDrisc Andrew Driscoll (@AndrewDrisc) reported

    @O2 Our Network can get busy in this area. This means your data could be slower than normal. We’re sorry about that. Our team is aware and working to make it better... Not had this issue til the last couple of months though and it's not really usable. What are your team trying?

  • gothgirl_xox Gigi 🖤 (@gothgirl_xox) reported

    @O2 how do I cancel amazon prime that came with my phone deal? I have been charged £7 for something I didn't actually want in the first place?

  • dannog_8 Dan (@dannog_8) reported

    @O2 can some explain to me HOW paying £50 a month for a service and I seem to be only getting 50% of it?!

  • louise23476 Louise23476 (@louise23476) reported

    @O2 hi I have an ongoing issue with my signal (mast down) that needs to be resolved. I have tried to chat via the app and sent an email to put a complaint in but no reply.Pease advise as contract is not fit for purpose.

  • MarkJoh21567565 Mark Johnston (@MarkJoh21567565) reported

    @O2 so when are O2 gonna sort this mess out, for weeks now during calls the phones been cutting off and I’m just one of many who are having the same problem 😬😬😬