O2 Outage Report in Reading, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Reading, England
The most recent O2 outage reports came from the following cities: Wokingham, Didcot, Sandhurst and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Internet | |
| Didcot |
Total Blackout | |
| Sandhurst |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| High Wycombe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Jamie
(@jaamie85) reported
from
Woodley, England
@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Jay Blake
(@jayblake_) reported
from
Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Sean Meade
(@n1spm) reported
from
High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jo Meeres
(@JoMeeres) reported
from
High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Doug the Prop
(@DougProp) reported
from
Goring, England
Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Rewky
(@jozak123) reported
from
Didcot, England
@O2 sort my problem. No Service. Have spoken and chatted to all of your possibilities for past 24 hrs. They’ve gone home and left me ******. I pay a monthly contract on DD and u can’t be ****** to sort my problem. Shit customer service 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon Cowell
(@xshannon_cowell) reported
@O2 how ******** am I meant to get into presale when your ****** up app and website crashes like wtf 🥴 what is the point in being a customer because rn theirs no perks
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moroccan mint tea🖤your defence is in trouble!
(@sxftjabroni) reported
@O2 My gf has been hitting the try again button and refresh on o2 priority constantly the past 30 minutes and hasn’t been able to join the queue for the beyoncé show - please help!!!
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BL
(@BenLee1104) reported
@O2 forgot the the 6ps with O2 Priority today - Prior Planning Prevents Piss Poor Performance #O2Priority #o2prioritydown
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Claire
(@cvwallis) reported
@O2 @Beyonce You’ve let me down this morning. And you never let me down for tickets 😢 thanks o2 still not working
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Chloé Geoghegan (she/they)
(@chloegeoghs) reported
@O2 been trying to get through to your customer support line for two days, it just keeps ringing. Doesn't seem to put you in a queue, no updates. Ordered a new iphone 14 and it failed to arrive, can't get through to resolve. Am a customer for close to two decades. Unacceptable.
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Natalie
(@TheNatAttack97) reported
@O2 I'm going to need you to fix up with priority, cause these glitches have happened too many times!!!
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Charlotte Addison
(@caddison94) reported
@O2 @Beyonce Why is the priority not working I’m through to presale on Ticketmaster but cannot access my code! #shambles #O2Priority
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king of the rats megan
(@kierancuIkins) reported
@O2 absolutely ridiculous that I’ve been locked out of my account and can’t reset my password, have been on hold for customer service for over AN HOUR and your online chat is strangely ‘unavailable for my query’
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Tildi
(@ilditoth) reported
@O2 It's pretty bad that Priority app and website down when trying buy tickets!! Aargh!! 😠
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redacted
(@ZoeElizabeth_xo) reported
Was in the queue for Beyoncé tickets, waited for 30k people to buy then it said it was taking me through and never did ??????? Uhhhhh @O2 @Ticketmaster