O2 Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1 and RG40.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent O2 outage reports came from the following cities: Reading, Henley on Thames, Didcot, High Wycombe and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Henley on Thames |
Internet | |
| Reading |
TV | |
| Didcot |
Phone | |
| Reading |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FMJ-POTATO
(@ironwrites) reported
@O2 18 hours now O2. I can't call you because as soon as I enter the old number it diverts to a payment only line. I try customer services from a different phone, same. Online chat? Relevant team's too busy. Twitter? Do as instructed, still don't get a response. Wonder why I left...
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Karen Nicola
(@karen1nicola) reported
@O2 i contacted you Weds with an urgent issue. Its now Friday & no one has replied to me. The problem that I was trying to contact u about has happened because you have STILL NOT RESPONDED!!! This is not acceptable. Shall I just cancel my DDs and take my business elsewhere?!??
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@GeorgeTHFC
(@George_G_THFC) reported
No one ever go with @O2 they're an absolute disgrace. Their fraud team are embarrassing. Gave my passport and proof of address, yet they refuse to help me further still. 2 months my UK sim card has been blocked. Disgrace! Can't access my online banking because of them
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Tazziii @ i69
(@Tazziii) reported
I just spent 20 minutes on hold to (after going through their annoying robot) @O2 for them to hang up on me so I call back and they say they are closing so might not be able to take my call...
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Sam Moore
(@Jet247) reported
@crazydodo79 @O2 Completely agree! I get mostly 3G in a lot of locations and it doesn’t work whatsoever. If I wasn’t locked into a contract I’d leave. Looks like many others are having the same problem.
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Lynsey
(@MaisyandBonnie) reported
@Astr0Isha @O2 Apparently they’re doing essential work in my area. Worth checking to see if they are by you too. It will be 4 days without proper service 🙄
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Sara Jones
(@Sara_JJones) reported
When @O2 make a mistake and won't solve the problem but keep taking your money, cheers 👍🏻
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Neil Perrins
(@NeilPerrins) reported
@O2 Hi - one of my PAYG sims has vanished from my o2 account, and won’t connect to the o2 network. Can you help please?
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Chris Carter
(@the_sarge1984) reported
@O2 Why bother. I have done all this. My sister is on o2 and you gave some spiel about mast maintenance. Fact is that o2 has preformed poorly for years now. My job requires a good data signal to send job sheets, and to be honest, most days it's a real drag.
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ClaireRose
(@ClaireR94843474) reported
@O2 when you did the screen with envy promo for a free bag it never arrived. I chased company twice and they said someone would get back to me but they never did