O2 Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG7 and RG6.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Reading, England
The most recent O2 outage reports came from the following cities: Reading, Didcot, Wokingham and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Didcot |
Internet | |
| Reading |
Total Blackout | |
| Wokingham |
Internet | |
| Didcot |
Total Blackout | |
| Sandhurst |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Bagnall 🇬🇧
(@djbsuffolk) reported
@O2 So as I upgraded in December, despite joining in 2019 it's 11.7%? Come on O2 peoples wages aren't increasing by 11.7% - increase by inflation by all means but this is simply price gouging - do something for your customer who are facing increased fuel bill, food prices etc.
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kate Gibson
(@finmentalkg) reported
@O2 Never used WiFi calling but seems to be working for me.
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Adam Hoult
(@admhlt83) reported
@AppleSupport hi trying to redeem an incentive, however three codes down, it wont work. Can u help please @O2 have advised me to contact u
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Joanne
(@Joanne268403163) reported
@O2 The “handy tips” don’t work as your system is saying “it seems that a local phone mast isn’t working as it should, sorry” and that “engineers are working on it, should be fixed in 48 hours” … this is now the fourth day with no signal. I have dm’d you postcode.
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Dan Whitmore
(@DanWhitmore7) reported
@O2 called at 12.30hrs and provided with a price to upgrade. Called back at 14.00hrs to proceed only to be told the price is invalid. I have been with 02 for over 15 years and am shocked with the level of service. #shockingcustomersercice #movingphonenetwork
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Sarah Murray
(@sarah_jmurray) reported
As an @O2 customer I am appalled at the way my 77 year old Father in law has been treated by you. After phoning Virgin Media to get his contract sorted he has been sent a SIM card for O2 and signed up to a contract he didn’t ask for. Taking advantage of an elderly man!
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Dave Bagnall 🇬🇧
(@djbsuffolk) reported
If you're an @O2 customer and are about to be screwed by their 11.7% price hike - let them know - customer pressure can maybe get movement on this - no ones income is going up by 11.7% - O2 are screwing loyal customers over here and they can step back from this.
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Charlotte Burrows🎗
(@BiggestMelCFan) reported
@O2 why am I using all of my data? I’ve never once gone over my data and for some reason I’ve used 10GB this month since the 11th??? Which is incorrect as I’m always connected to Wi-Fi….
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Cllr Liz Townsend 🔶💙
(@LAMTownsend) reported
@O2 You are reporting mast down in the area, hoping for an update for work? No service since yesterday.
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Todd Bevis 🍀
(@OnYaTodd32) reported
@O2 You never responded to what I said the other day I want to pay £150 off of my contract and then pay £150 off the next month then I can get an upgraded phone!