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O2 outages and service status in Reading, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Phone.
  • The most recent signal from this area was received Apr 27, 4:49 PM GMT+1.
  • 50% E-mail (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent O2 outage reports came from the following cities: Hook, High Wycombe, Maidenhead, Reading, and Didcot.

CityProblem TypeReport Time
Hook E-mail 7 days ago
High Wycombe Phone 28 days ago
High Wycombe Internet 1 month ago
Maidenhead Internet 1 month ago
Reading Total Blackout 2 months ago
Didcot Internet 2 months ago

Nearby cities with recent reports

Hook

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • timlimbim
    Tim Cawte (@timlimbim) reported from Maidenhead, England

    Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • Jenzy84
    Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • carboncoach
    Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • SarahScogley
    Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • jaamie85
    Jamie (@jaamie85) reported from Woodley, England

    @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

  • DougProp
    Doug the Prop (@DougProp) reported from Goring, England

    Dear @O2 please stop sending me texts about the England rugby team - otherwise I may have to change my network #AsOne #CmonScotland

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • NasiraKasmani
    Nasira (@NasiraKasmani) reported from Maidenhead, England

    @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

  • n1spm
    Sean Meade (@n1spm) reported from High Wycombe, England

    Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • kathughes84
    Kat De Keyser (@kathughes84) reported from High Wycombe, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Daftblonde64
    STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • SequinSte
    Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England

    @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    Picture the scene. It's 2026. You live in a thriving city. And yet you have sh*t mobile phone signal because @O2 can't get their act together #couldntmakeitup #bettersignalinthecountryside

  • Calh48
    Cal (@Calh48) reported

    @O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..

  • NotSoP3ng
    ShinP3ngy (@NotSoP3ng) reported

    @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

  • Jeff_J_Mitchell
    Jeff Mitchell (@Jeff_J_Mitchell) reported

    @arokorol @O2 Antisemitism is when Palestine welcomes you and offers subscription to its phone network. Another Kristallnacht essentially.

  • Eeevee12345
    Eevee (@Eeevee12345) reported

    @O2 Hi, it looks like you guys recently cut off my spare SIM/phone number with no warning due to the 3G switch-off. I really need this number back as it’s linked to many personal accounts so I need it for authentication purposes, hasn’t been reassigned yet, can you please help?

  • joewalshrocks
    Jo ❯❯❯❯ (@joewalshrocks) reported

    @huckleberrydan @mhewson_MCH @O2 So do I! I'll be leaving O2 once my contract is up. Too expensive and my phone is useless most of the time because of the lack of signal.

  • FRUK_Off
    🇬🇧Far Right UK🇬🇧 (@FRUK_Off) reported

    @britbane2024 @O2 If you’ve transferred your number from another network it could still be porting. If transferring to a new SIM (already on o2) try turning off/on. If it’s an e-SIM **** knows - that’s witchcraft.

  • Mathieulh
    Mathieulh (@Mathieulh) reported

    @korkybuczek @arokorol @O2 There is no Vodafone network in France.

  • baeIuxe
    (@baeIuxe) reported

    @O2 i messaged you about my problems with my esim

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are