O2 Outage Report in Reading, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Reading come from postal codes RG7, RG40 and RG1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Reading, England
The most recent O2 outage reports came from the following cities: Reading, Bracknell, Aldermaston, Camberley and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Bracknell |
Phone | |
| Reading |
Phone | |
| Aldermaston |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Woodroffe
(@PaulWoodroffe2) reported
@O2 hello, I keep recv'g msgs fm u saying "our network is busy in yr area, our engs r aware & working 2 make it better" it appears u r not doing anything or u wouldn't keep sending these msgs. Please explain, don't just ignore me. RG426BG
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Neena Koshal
(@neenakoshal) reported
@O2 please can someone call me! Enough is enough! I can’t believe how incompetent o2 have been and I’ve had enough! And if this is how you treat your new customers it’s a definite no no for me
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Ben Harvey
(@Ben1988Harvey) reported
@wwfcscott I have exactly the same issue mate. I’m with @O2 and unless I’m on Wi-Fi or 5G ( sometimes 4G ) my phone may as well be turned off.
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ਹਰਜ
(@Harjieeee) reported
@O2 Is the signal going to improve with a new phone? I think not!
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🐀🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳
(@MillieFiore) reported
@O2 status checker says signal is fine: but no signal, E, and 3G are constants on my phone. Continually needing to reboot in order to get 4G. Multiple times in minutes, sometimes. Is this a wider network issue ? It has been happening since before the New Year.
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fia ♡ ‘s laura
(@ESNYSOFIA) reported
@O2 I need help. My services are off and the lines are out until tomorrow!!!! I need my phone to be available
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2ducksva 🦆🦆
(@2ducksva) reported
.@WeAreOpenreach please get this fixed. We are still without broadband in SG1, and now have an updated fix date of the 18th January. Sort it out. @O2 and chance of some free data please? I wfh and its been so difficult and I'm close to running out.
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Berry
(@BerryandEmmett) reported
@O2 No problem! Can I just check, am I okay to keep using my phone until it loses signal or should I not be using it?
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David French
(@d4vef1965) reported
@O2 I'm trying to enable wi-fi calling on my phone but it seems it needs to be enabled on the account first. I've tried tech support but they don't seem to have a clue. The website implies you can do it yourself but you can't...
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mtv 🐑
(@cromeaticc) reported
It actually says, Statute,. No matter the debt amount, leave people with an emergency line @3 @o2