O2

O2 Outage Report in Kingsclere, Hampshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Kingsclere, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingsclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Kingsclere, Hampshire, England 04/19/2025 10:25

April 19: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingsclere, Hampshire, England

The most recent O2 outage reports came from the following cities: Reading, Thatcham and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomThatcham Phone
United KingdomReading TV
United KingdomBasingstoke Total Blackout
United KingdomReading Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Kingsclere, England

Latest outage, problems and issue reports in Kingsclere and nearby locations:

  • ANDREW0675 Andrew Leason (@ANDREW0675) reported from Reading, England

    @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

  • 1996katrina Katrina (@1996katrina) reported from Newbury, England

    @O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • ReissOmari Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England

    Is there a more inconsistent network in the UK than @o2? Doubt it lol

  • IANMUSIC25 Ian 🙏 (@IANMUSIC25) reported from Thatcham, England

    Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • smnthklly samantha (@smnthklly) reported from Reading, England

    @zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

  • antonybearpark Antony Bearpark 🐼 Bugpy (@antonybearpark) reported from Andover, England

    I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • MathewWebber Mathew Webber (@MathewWebber) reported from Newbury, England

    @O2 Still staring at it. No feedback or errors just keeps spinning :(

  • Jason_Nash Jase (@Jason_Nash) reported from Newbury, England

    @VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • Gismo_the_Rogue GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • doncmccall Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • shamrocksam Sam (@shamrocksam) reported from Kingsclere, England

    @O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?

  • HungerfordMC Mark Cusack (@HungerfordMC) reported from Hungerford, England

    @O2 I hit like but I am on your 12 month upgrade which never happened before.

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xVickyLeighx ★Vicky-Leigh Sayer★ (@xVickyLeighx) reported

    @O2 Hello, I am hoping you can help. I have 6 months Disney+ and have just switched from pay monthly to pay as you go and my account seems to be deactivated. I cannot understand why, as I am still a customer, but even so my Disney+ subscription was only a few months in?!

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @RaviDheer @O2 O2 seem to have entire city on mast just 60 yards away I can't call out and be heard they say its congestion its 6 days and all tines day and night they just say direct debit will fix it

  • ChrisK300 Chris (@ChrisK300) reported

    @bennycliffe @O2 Lol can never get signal in manchester city centre on O2. Just waiting for my contract to expire before I can leave

  • heidistephens Heidi Stephens (@heidistephens) reported

    I've now trying to resolve an issue with @O2 for nearly an hour. The least they can do is give me VIP tickets for Craig David.

  • MummyIama SwimmingSeahorse (@MummyIama) reported

    @O2 No it wasn’t that handy for me sadly, could you please give me an email address for someone to review my actual issue.

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @O2 you don't even support clinical vunerable people like me. Your answer is pay by direct debit that will allow better voice calls. Your mast remains congested 6 days day and night

  • xVickyLeighx ★Vicky-Leigh Sayer★ (@xVickyLeighx) reported

    @O2 That doesn’t seem right as I still had over 3 months left, and I am still an o2 customer!

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @O2 O2 have informed me if I take out a month direct debit there mast problem is fixed. How the heck is method payment fixing their mast

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @O2 O2 inform me that despite my living 60 yards from there mast they ca not provide a service because I'm pay as you go. They say paying by direct debit will resolve matter I brought O2 phone £344 four months ago. I brought O2 vouchers why is service dependent on how you pay

  • frijjjj Frijjj (@frijjjj) reported

    @O2 Do Phone numbers ‘die’ i haven’t received anything on my phone and have had no service for a while, I can dive more details in DM. Thanks!