O2 Outage Report in Kingsclere, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kingsclere, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kingsclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at O2
O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (22%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kingsclere, Hampshire, England
The most recent O2 outage reports came from the following cities: Reading, Thatcham and Basingstoke.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
TV | ||
Total Blackout | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kingsclere, England
Latest outage, problems and issue reports in Kingsclere and nearby locations:
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Andrew Leason (@ANDREW0675) reported from Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Katrina (@1996katrina) reported from Newbury, England
@O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime
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Dan Patel (@dan_patel90) reported from Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England
Is there a more inconsistent network in the UK than @o2? Doubt it lol
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Ian 🙏 (@IANMUSIC25) reported from Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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chloë (@chlooedenise) reported from Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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samantha (@smnthklly) reported from Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Antony Bearpark 🐼 Bugpy (@antonybearpark) reported from Andover, England
I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 can you help sort my order out please?!
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Mathew Webber (@MathewWebber) reported from Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
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Jase (@Jason_Nash) reported from Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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STEELEY (@Daftblonde64) reported from Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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GismoDan (@Gismo_the_Rogue) reported from Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Don McCall (@doncmccall) reported from Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Sam (@shamrocksam) reported from Kingsclere, England
@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
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Mark Cusack (@HungerfordMC) reported from Hungerford, England
@O2 I hit like but I am on your 12 month upgrade which never happened before.
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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★Vicky-Leigh Sayer★ (@xVickyLeighx) reported
@O2 Hello, I am hoping you can help. I have 6 months Disney+ and have just switched from pay monthly to pay as you go and my account seems to be deactivated. I cannot understand why, as I am still a customer, but even so my Disney+ subscription was only a few months in?!
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wife seeker (@Kewjonrichard) reported
@RaviDheer @O2 O2 seem to have entire city on mast just 60 yards away I can't call out and be heard they say its congestion its 6 days and all tines day and night they just say direct debit will fix it
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Chris (@ChrisK300) reported
@bennycliffe @O2 Lol can never get signal in manchester city centre on O2. Just waiting for my contract to expire before I can leave
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Heidi Stephens (@heidistephens) reported
I've now trying to resolve an issue with @O2 for nearly an hour. The least they can do is give me VIP tickets for Craig David.
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SwimmingSeahorse (@MummyIama) reported
@O2 No it wasn’t that handy for me sadly, could you please give me an email address for someone to review my actual issue.
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wife seeker (@Kewjonrichard) reported
@O2 you don't even support clinical vunerable people like me. Your answer is pay by direct debit that will allow better voice calls. Your mast remains congested 6 days day and night
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★Vicky-Leigh Sayer★ (@xVickyLeighx) reported
@O2 That doesn’t seem right as I still had over 3 months left, and I am still an o2 customer!
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wife seeker (@Kewjonrichard) reported
@O2 O2 have informed me if I take out a month direct debit there mast problem is fixed. How the heck is method payment fixing their mast
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wife seeker (@Kewjonrichard) reported
@O2 O2 inform me that despite my living 60 yards from there mast they ca not provide a service because I'm pay as you go. They say paying by direct debit will resolve matter I brought O2 phone £344 four months ago. I brought O2 vouchers why is service dependent on how you pay
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Frijjj (@frijjjj) reported
@O2 Do Phone numbers ‘die’ i haven’t received anything on my phone and have had no service for a while, I can dive more details in DM. Thanks!