O2 Outage in Basingstoke, Hampshire, England

@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

@O2 Still staring at it. No feedback or errors just keeps spinning :(

@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro

@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

@O2 your website is broken for ordering. I can’t order an I watch 🤬

@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

@Tom_redburn1 @HRichards355 @O2 @tescomobile @giffgaff Didn’t get a text but email - We’re very sorry about yesterday’s network issues. We understand how important it is to stay connected, especially at this time of year. You’ll receive a credit for two days of your monthly airtime subscription charges by the end of January.

Good to see that @o2 are being proactive and giving all 2 days credit after yesterday outage

@O2 sort it out. I can’t get any signal now and can’t make any calls. Plus your coverage checker online isn’t working! #o2

Heaven grant me patience @O2 my signal has dropped out altogether now. I can’t keep in touch with my husband who is on the move today. #Compensation #mypatienceiswearingthin

Please hurry up and fix it @O2 it's killing me having no 4G!! And I need to txt for work!!!!!! 😣

@ruskin147 @O2 Ironically my signal for voice seems better than ever.

Its nearly 2019 and I get one bar of signal on @O2 in my flat in a town centre 🤨

@CPWTweets call me TODAY to sort this **** out!! (If you even know my number as I don't!) I want my hounded upgrade to @EE cancelled and want to stay with @O2 I shall also be making an official complaint over your handling and hounding I received to upgrade last week!

@O2 you lot are fixing my **** today when i get back from work. i want my number back. And i want to use the services im paying for on this monthly sim. I dont know why you didnt swap my number, but something is wrong and you jeed to fix it because i cant contact anyone .

@Dene_Palmer @O2 I wait 30 hours And they said they have technical problem.

@O2 Sorry guys but the support that just shoots canned responses at you and clearly doesn't understand basic English, turned me off so much that i stick with Vodafone

of course the my o2 app goes down when i’m tryna check my bill @O2 interesting

@O2 I am an extremely positive person. Try to see the good in every situation and everything and everyone. However your level of service towards my 75 year old mother has been shockingly **** and you should be ashamed of yourselves.She has no internet or service #SortItOutPlease

@PeanQ @O2 I’m also having the same issue. Phoned today, and told there are issues and to wait a min of 48hours before contacting again!

@O2 I need some help with my phone account please

@O2 having problems and no customer service or online help! Not impressed!

@O2 I’m never getting a phone off you guys ever again you simply sell broken iPhones to people and expect them to pay the full price