O2 Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent O2 outage reports came from the following cities: Basingstoke, Newbury and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Newbury |
Phone | |
| Alton |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Mathew Webber
(@MathewWebber) reported
from
Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Ian 🙏
(@IANMUSIC25) reported
from
Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Jase
(@Jason_Nash) reported
from
Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Sam
(@shamrocksam) reported
from
Kingsclere, England
@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Katrina
(@1996katrina) reported
from
Newbury, England
@O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Gordé 🥀🖤
(@ReissOmari) reported
from
Newbury, England
Is there a more inconsistent network in the UK than @o2? Doubt it lol
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Johns
(@a700c1521f4d43f) reported
@O2 Well I believe myself and many other O2 customers in my area are having similar problems. I keep getting missed calls from my customer's, as no signal. Not acceptable.
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Red Steve
(@Steve_Red_Beard) reported
@O2 the o2 signal where I live seems to be getting more inconsistent with my iPhone I got from you. I’ve done the network status check, but it always says everything is fine even when there’s consistently dropping signal.
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Ellis Capon
(@ellis_capon) reported
Have @O2 partnered with @virginmedia to deliver terrible service? O2 Signal in London has been awful the past few days
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✨Louisa✨
(@__pumpkineaterx) reported
@O2 I seem to have no signal! Is there works going on or something?
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m a
(@MoAhmed93) reported
@O2 I'm not receiving any OTP/2FA codes from when requested from organisations (e.g. my bank) to my O2 number. Some help please?
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Amy
(@Amy16666371) reported
@O2 I can’t use my phone as you’ve cut it off? Bit of an issue
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Chris
(@Lambpie1973) reported
@Gemma_Fox @O2 I’ve been with Vodafone for 22 years definitely get rewarded for being a long-standing customer, Hayley’s got a phone and iPad on the same contract how both discounted and my phone is discounted too and signal is really good I find
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Andrew Scott
(@AndrewS01250914) reported
@O2 Should also add, I'm also a contract customer. Just wanted a PAYG SIM for my nephew. Utterly disgusted with you.
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Tim Roll-Pickering
(@timrollpickerin) reported
@O2 Problem is when trying to connect at stations whether on platform or train.