O2 outages and service status in Basingstoke, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent O2 outage reports came from the following cities: Thatcham, Wokingham, and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
Internet | 13 days ago |
|
Wokingham
|
Internet | 1 month ago |
|
Newbury
|
Phone | 1 month ago |
|
Thatcham
|
Phone | 3 months ago |
|
Aldermaston
|
Total Blackout | 8 months ago |
|
Fleet
|
Phone | 11 months ago |
Community Discussion
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O2 Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Sam (@shamrocksam) reported from Kingsclere, England@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Ian 🙏 (@IANMUSIC25) reported from Thatcham, EnglandWishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 can you help sort my order out please?!
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Jase (@Jason_Nash) reported from Newbury, England@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Katrina (@1996katrina) reported from Newbury, England@O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Mathew Webber (@MathewWebber) reported from Newbury, England@O2 Still staring at it. No feedback or errors just keeps spinning :(
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Gordé 🥀🖤 (@ReissOmari) reported from Newbury, EnglandIs there a more inconsistent network in the UK than @o2? Doubt it lol
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mathew laurence (@kilcoyne2089) reported@keithtribe @O2 @ThreeUK Mines also service is dire latley
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Jonathon Dawes (@jonathondawes) reportedWhat's the problem with the signal in NP44 @O2 I can barely use the internet anywhere??
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Richard Owen (@rich_owen82) reported@O2 just tried to change my old number to my new SIM card. Spoke to customer services and he did something to account. However now neither my new sim or my old sim are working and I can’t call anyone
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𝒞𝒽𝓁𝑜𝑒𝑀𝒶𝓇𝒾𝑒𝒲𝒟 (@ChloeWD38) reported@O2 Hello. Please can someone assist, I’ve been told there’s a delay from your end whilst sending old number across to new SIM card. Sky sent the mobile and checked their end which is fine. I’m not able to receive calls or messages for this reason. Please can you help. Chloe
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Chris Shenton (@sideshowmel666) reported@O2 Done all that the agent laughed at me down the phone and advised they could not help will be escalating my complaint to the Ombudsman and will recover the money via the Small Claims Court.
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Heather (@Heathx86) reported@O2 Not happy still having problems with signal! First was meant to be fixed by 2nd July just checked and now showing be fixed by 9th July! 😠
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Jade (@jadelewisxx) reported@O2 having issues with mobile data, is there a way I can check if there are issues with it in my area?
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Dame Gillian Bateman 🌸 #malfeasance (@GillianBateman5) reported@O2 my husband upgraded his phone, went to @O2 in Keighley. Absolutely useless, no Bluetooth & no email, been back & no help whatsoever. We've both been customers for over 20 years. Your Customer service is non existent, @O2 disgusting.
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TheMrsButcher (@Teldeb) reported@O2 is there a problem in CM15 area? Signal is terrible today
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KarenT 🌻🌻🌻 (@karen_kt70) reported@O2 what's up with the network? Zero signal CA16 area 😟