O2 Outage Report in Basingstoke, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent O2 outage reports came from the following cities: Aldermaston.
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Total Blackout | ||
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Community Discussion
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O2 Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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C (@ChatanG001) reported from Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Jase (@Jason_Nash) reported from Newbury, England
@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼
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Sam (@shamrocksam) reported from Kingsclere, England
@O2 how can my husband @geordiehugbug speak to customer service without a possible waiting time of 30 minutes?
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Spencer Barfield (@Spennie105) reported from Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Ross Brown (@RossBrown1_1) reported from Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Katrina (@1996katrina) reported from Newbury, England
@O2 hi do you have any OnePlus devices on O2 refresh ? I want a new phone but don't want to cancel my existing contract for just airtime
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Mathew Webber (@MathewWebber) reported from Newbury, England
@O2 Still staring at it. No feedback or errors just keeps spinning :(
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Ann (@AnnKerridge) reported from Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Ian 🙏 (@IANMUSIC25) reported from Thatcham, England
Wishes @O2 Would sort their stock issue out ASAP!!! I want the new iPhone 11 Pro
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Spencer Barfield (@Spennie105) reported from Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Nate Rogers (@natejrogers) reported from Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Jenna Christie (@Jenzy84) reported from Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 can you help sort my order out please?!
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Gordé 🥀🖤 (@ReissOmari) reported from Newbury, England
Is there a more inconsistent network in the UK than @o2? Doubt it lol
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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LaLa19 (@la_la19) reported
@O2 I’m looking for help logging into the Priority app as a Virgin Media customer please? I’ve not been able to access it for days.
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olivia tudor (@oliviatudor4) reported
You are literally the worst @O2
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Alix ♈️ (@alixxxhunter) reported
@O2 worst pre sale tickets known to man, first Peter Kay and now Chris Brown… you cut me deep this time
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Remi Smith (@remismithxx) reported
@O2 what’s this bullshit code I need to log in on priority that you never sent ?? Fuming Iv missed out on Chris brown tickets
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M&VPincher (@MVpincher) reported
@virginmedia trying to get on @O2 priority website down. Partnership your both as bad as each other.
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Chris Hill (@_c_hi11) reported
@O2 priority not working/loading for @spiritboxband just spinning in a circle for 15/20mins...awful
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Eyi Baby 🇳🇬🏴 (@__eyii) reported
@TheO2 @O2 what do you guys think I’m actually paying my bill for??? The priority app is not working. Hello?
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Matt (@MattHardy89) reported
Another day with no signal in Kettering NN15 @O2 who dont care #kettering
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DistinguishedPenguin (@secludedcloset) reported
@O2 Morning, are you having network issues today as no signal whatsoever!
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Kirsty (@kirstysnailart) reported
@O2 please can someone help me change my address on the o2 app as this does not seem to be a thing I can do