O2 Outage Report in Wokingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Slough, Reading, Woking, Aldershot and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Slough |
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| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🦊😷
(@_AndreaUrbanFoX) reported
@O2 Sim u sent doesnt work. Says sim 1 no provisioned or something like that. Do your sims fit in a S21?
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meg💕
(@megangrace_96) reported
Imagine one of your customer advisors putting the phone down on you because they don’t know how to do their job @O2 shocking.
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Lloyd Parker
(@lloydparker89) reported
@O2 been trying to talk to someone all day get on and agents now busy can you help? It’s a bill query if doesn’t get resolsved will cancel DD tonight and get money back in morning please help
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Phil Howard
(@rockamassive) reported
@O2 any reason my signal is 3G in Hazelgrove when it was 4g? Seems to be happening every where, I have the worst signal to friends on other cell providers. My phone is an iPhone 13pro 5g and yet to sample 5G other than Man City centre!!
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Jase O'T
(@Jase_OT) reported
@O2 it is impossible to use your on line messaging service as your agents ante always busy. How else can I get advice regarding me account?
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mw
(@Manc2001) reported
@O2 02 is my network. In my O2 account I have a difficult number
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ryan smith
(@RyanSOriginal) reported
Bereavement is bloody hard!! However credit must go to the professionalism and over beaming great customer service at both @O2 and @BTGroup for taking the time to talk with me this afternoon!! Good customer service can be hard to find, but those 2 people had more than enough!!
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reeree
(@reeree12231983) reported
@O2 Yes I am and your colleague hung up on me this morning. I want to raise a complaint about that too
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S
(@s_a_l_k) reported
@O2 Hi O2. I just tried calling my mum who is with yourselves. She didn’t answer and rather getting her voicemail I get out through to 101!? Never happened before. Her friend, who is on a different network to myself has called her and got the same issue. Any help please?
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Gary Elsey 🏴
(@GaryElsey) reported
@O2 @VMO2News 1/3 I’ve just been sent a letter threatening to take me to court for an account I don’t have. Your customer service confirms the SIM card has never been used. I can’t pass the security check as I have never set an account up with you.