O2 Outage Report in Wokingham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Reading and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Phone | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Reading |
Phone | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@Quantum_android) reported
@O2 So, I'm trying to sign in to my o2 account to pay a bill for a product. Can't do that unless I sign up for ANOTHER account with VMO2. Can't sign up for VMO2 as I do not have an o2 phone number. Also can't link my virgin account as I don't have the account number.
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Sian
(@siany321) reported
@O2 hi, I'm on a pay monthly contract with Europe included. My data isn't working in Croatia- can you help please ?
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Laura Coatham
(@laura_coatham) reported
@O2 have to be the worst for getting any phone signal. No matter where I go I can never get any signal and everything is just loading!
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Vger Ann Goldby
(@Iccle_Princess) reported
@O2 i hope you can help me my mum is on O2 shes just switched from Android to iPhone & we are having problems with iMessage & FaceTime they wont activate we have followed every step from Apple Support but its still not working does she need to get yourselves to switch it?
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Steve Wright
(@BedsGooner) reported
@virginmedia @O2 why is it so hard to link my O2 acc to my Virginmedia acc? Get to the "we've sent the code" page but no code has arrived. About 90 mins now even resend not sending code. Just want to ccess my O2 acc. O2 customer services were useless...
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Venning Bellasis
(@VenningBellasis) reported
@O2 I am not able to receive any text messages from anyone on the EE network. This is the second time it's happened. Is there anything you can do?
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James Gosnold
(@JamesGoz) reported
@O2 Hello - are you still active on here? Consistent as ever, your online support on MyO2 is useless & I got better help through your social media team before.
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🔥🕊️ Jason Sensation 🔥🕊️
(@thekinaton) reported
from
Brighton and Hove, England
@Yes_Its_Dave @GreggsOfficial @O2 I miss T-Mobile in UK.... They were a good network.
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Naomi Kent
(@nomes29) reported
@O2 2 weeks after renewing my contract and I still do not have a working phone. Was told in DMs on Thurs that if I just restarted, all would be well. Please help! No calls or texts on what o2 said was my now restored number
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DHammy1971
(@DHammy1971) reported
@BedsGooner @virginmedia @O2 Feel your pain. Yesterday both my O2 and Virginmedia accounts were hacked. O2 were terrible and could have avoided lots of it from my first call, but almost ignored me then it got really bad, as people had access to my account.