O2 Outage Report in Wokingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Maidenhead, Reading, Aldershot, Wokingham, Woking, Sandhurst, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Total Blackout | 20 days ago |
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Phone | 27 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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samantha (@smnthklly) reported from Reading, England@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Jamie (@jaamie85) reported from Woodley, England@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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Tim Cawte (@timlimbim) reported from Maidenhead, EnglandWow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Nasira (@NasiraKasmani) reported from Maidenhead, England@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Andrew Leason (@ANDREW0675) reported from Woodley, England@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Aik Saath (@AikSaath) reported from Slough, England@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Lara Thomas (@laraclaudia_) reported from Bracknell, England@bruskyyyy @O2 Having the same problem!
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Andrew Leason (@ANDREW0675) reported from Reading, England@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne WIlkinson (@dwaynewilko) reported@O2 why’s it ******* impossible to get through to speak to someone absloute **** show 😡
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jemma (@midgetjems) reported@O2 how do I cancel my contract please? I don't want to stay with O2 due to price hike. Alternatively I've seen a good online deal you're offering new customers that I would be interested ton know if I can swap to.
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ꪜ𖣘ꪜ= ꪜ ⁷🌤️🌈has her family back (@serendepitae) reported@O2 abeg fix the crashing for the winter wonderland tix… put some sort of queue in place cuz i’m always on that ting early and it still doesn’t work 😞
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CHT (@PrometheusCHT) reported@O2 do you want a business customer?
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Patriotic_Wolf (@Wolfpack_J5) reported@LutzSchueler @O2 #teamvirginmediao2 have got to be the worst company on the planet!!!! Ever since the merger with Virgin, O2 customer service has been non existent. Several phone calls and still no call back from management, as promised. You are now holding up a legal process
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Steve Craft (@craftyste) reported@O2 I've texted to request my PAC about ten minutes ago. What happened to 60 seconds as stated on your own website? I've been a loyal customer for over 15 years but looking at other deals out there and the upcoming April price hike, I'm off.
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phil adams (@philadams11) reported@EnglandRugby @O2 Henry, most of these people who criticise never picked the ball up never made a tackle never been in rugby ever watched by the sideline never kicked the ball never threw a ball into the lineup put a ball inscrum it’s like the song jealousy
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Debbie (@Hatesbadserv911) reported@MartinSLewis Plus you cannot cancel ONLINE, you can buy online, you can operate your account online which is what @O2 & everyone makes you do but if you want to cancel you have to wait in a 40 mins phone queue. This is penalising the customer. @Ofcom sort it the hell out once & for all 😡🤬
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Kimberley Turner (@kimturner70) reportedIs there anyway I can speak to someone in customer service from @O2 that works in the UK?
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Haynsie (@m1k3ydan) reported@virginmedia @O2 All good that end, I can login no problem