O2 Outage Report in Farnborough, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Farnborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 07: Problems at O2
O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Farnborough, Hampshire, England
The most recent O2 outage reports came from the following cities: Sandhurst, Reading, Bracknell, Guildford and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Bracknell |
Phone | |
| Guildford |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Farnborough, England
Latest outage, problems and issue reports in Farnborough and nearby locations:
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ghost
(@faulkner84) reported
@O2 Well the 3G issue is everywhere. It’s like as soon as 4G was rolled out you turned off the 3G service. 4G is hit and miss where I go. Sometimes if I don’t have a full 4G signal then I may as well be sending pigeons.
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Aaron Golightly 🏳️🌈
(@Aaron_Golightly) reported
@o2 your service is appalling. More than a week and zero signal or mobile data. I live and work in central London. I’ve not been contactable or been able to make calls for over a week. I’ll never use you again
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Matthew Bowater
(@MBowater) reported
@Traceyjayp_ @virginmedia @O2 I moved to O2 for their fancy offers. I’d rather a reliable network than free coffee X2 speed with virgin 🙄 thankfully it’s a 12 month contract.
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Colin Burns
(@colinburnsuk) reported
Sad day as I have just left @ThreeUK after 14 years as a loyal customer. Moving to @O2 as they still offer roaming in the EU at no extra charge! #roamwithO2
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Danielle 💫
(@DLV_x) reported
@o2 so for 2 days I basically can’t use my phone because of your ****** service 😡
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Darran
(@dazdonovan1664) reported
@O2 thank you o2 for great customer services . Really helped me out and sent me a replacement phone after my Contracted iPhone broke
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Annie Carter
(@anniecarteruk) reported
I click on offer which states free coffee. I click on ‘show code’ and QR code appears. I try to use it before work at @CostaCoffee. Ensue great embarrassment as code is rejected and queue builds behind me. Cue much annoyance on my part. @O2 never did this. Their codes always 🙌..
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Vicky Ollerton
(@OllertonVicky) reported
Oh dear @O2. Just tried to upgrade and gave you a deal I had found for you to match. Told "we can't match that. Go with the other provider. Do you want your PAC code?" The answer was yes! Customer loyalty obviously means nothing for you to be prepared to lose business like that!!
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Blue Rose
(@pattydoran18) reported
@O2 I have severe problems with PAC and the numbers on my account. I've been on the phone for four hours and your support is no help, I haven't been able to use my number for almost a week now. Can I speak to a senior manager about this please?
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Claireus Gaming
(@ClaireusG) reported
@O2 is anyone able to help? As my fiancee can't change his password as it keeps saying your account is locked please contact an administrator as he hasn't been able to get onto his my 02 app thanks