O2

O2 Outage Report in Farnborough, Hampshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Farnborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Farnborough, Hampshire, England 09/17/2025 16:40

September 17: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Farnborough, Hampshire, England

The most recent O2 outage reports came from the following cities: Woking, Guildford, Sandhurst, Reading and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomGuildford Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomBracknell Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Farnborough, England

Latest outage, problems and issue reports in Farnborough and nearby locations:

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • Gismo_the_Rogue GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • KellyMSanders kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KT_Hurt13 Katy Hurt (@KT_Hurt13) reported

    @O2 Was on hold for over an hour and just got disconnected. Any chance you have anyone working to help with customer support?

  • _gattopia 🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸 (@_gattopia) reported

    @O2 I have replied to your DM sort this issue out with immediate effect.

  • jasonpl J (@jasonpl) reported

    @BruceDevlin @O2 100% success rate they hang up. Particularly those asking about broadband .

  • MattHardy89 Matt (@MattHardy89) reported

    So @O2 free @McDonaldsUK tuesdays a waste of time, doesnt work, useless

  • Patricia9875211 Patricia Gooden (@Patricia9875211) reported

    @O2 I don't want to view itemised bills I need to talk to someone and not have the call cut off after I spent 40 mins a time waiting in a queue..terrible service

  • leermarkham Lee Markham (@leermarkham) reported

    @O2 Yeah and I’ve tried to get hold of you across all platforms, been waiting on the phone for over an hour, got assured my problem was solved and then the next day, when checking to make sure you guys hadn’t messed up, you guys messed up, so how can a DM assist me further?

  • Edd11eMunz Uriel Blackwood (@Edd11eMunz) reported

    @O2 how do I cancel a code for free burger etc at McDonald’s and if I don’t use code after 25 mins can I still claim the offer?

  • onlyslightlybsd Onlyslightlybiased (@onlyslightlybsd) reported

    @aldideathqueue @O2 they'll probably spend a week trying to bother answering, assuming that you have moved your number from a different network to o2, you'll have a temporary number until at some point tomorrow when your old sim will lose signal, then restart your phone wnd5your number will appear

  • K1ngDev538 K1ngDev538 (@K1ngDev538) reported

    @O2 After being on the phone for ages, O2 decided to abruptly hang up on me. Congratulations O2 you win the award for worst customer service in the whole wide world.

  • ________Khaled Khaled (@________Khaled) reported

    @O2 Hi, I;ve ordered some headphones today but got an email they are no longer in stock. How do i cancel my order?