O2 Outage Report in Farnborough, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Farnborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Farnborough, Hampshire, England
The most recent O2 outage reports came from the following cities: Farnham, Sandhurst, Pirbright, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Phone | |
| Sandhurst |
Phone | |
| Pirbright |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Farnborough, England
Latest outage, problems and issue reports in Farnborough and nearby locations:
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gem
(@CatFankles) reported
@O2 I've now had no service on either number for over two hours. I'm alone at home, don't have a landline and have no means of making the calls I need to make. This is the latest in a long line of F-ups since I made the unfortunate decision to join O2. Can you please help?!
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Dowsey
(@fbateallthepies) reported
@O2 I’ve just been on the phone 4 32mins 2 try & pay my bill, I finally got through 2b told .. we r now closed & there is nothing he could do .. then the person on the phone deliberately started 2 say that I was being rude & when I asked 4 his name,he put the phone down #disgrace
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Phil Martinez
(@Mr_Martinez75) reported
Now on Day 25 of @O2 (now part of @virginmedia ) failing to unlock my old phone for my teenage son to use. Twitter help was no help, customer service line gave false promises and emails have been ignored. Can't use a phone I have paid them for. How do I get them to do anything?
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Joshua Kite
(@JoshuaMKite) reported
@neilvagg @O2 You know #tescomobile have a great reputation for customer service and are a virtual network running on O2...
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Ron Donaldson - Narrative Ecologist
(@rondon) reported
@O2 I have waited 2 days for switch of old number to new O2 SIM and now I am getting "SIM 1 not provisioned" error. I cannot now ring customer services and chat lines say not available. Can you help me please?
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Gem
(@CatFankles) reported
@O2 @BobPlumb7 Lol I love how you respond to this customer (I feel his pain, O2 is awful so far for me too) even though my message was sent much earlier. Still no response from you and I've still got no service...
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Jon Rouse
(@JonRouse9) reported
First time as an @O2 mobile customer. Fourth day with absolutely no mobile network coverage. Six phone calls so far. Are they usually this crap?
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Cam
(@cam88x) reported
@O2 As many crew do, if I traveled to Barbados, Antigua, St Lucia, Jamaica - popular flights from the UK with thousands of crew per month, all of those would be subject to an extra £6 charge per day. Vodafone wouldn’t charge for that some plans. Your offering outside EU/USA is poor
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#ShadeOfLife✨‼️
(@ManLikeCourage) reported
@O2 u lot need to do better on your customer service how am I trying to pay what I owe you but you wanna keep me on hold for 40 minutes at this rate imma just leave your company
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Ian Foxall
(@ian_foxall) reported
Hey @O2, how do I contact you by email/message? I keep going round in circles in your help section, and the chat function in my app tells me you’re busy!