O2 Outage Report in Pirbright, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pirbright, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pirbright and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Pirbright, Surrey, England
The most recent O2 outage reports came from the following cities: Addlestone, Sunningdale, Bracknell, Weybridge, Staines, Chertsey, Godalming, Feltham, Aldershot, Guildford, Woking, Lightwater, Crowthorne, Camberley and Cranleigh.
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Community Discussion
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O2 Issues Reports Near Pirbright, England
Latest outage, problems and issue reports in Pirbright and nearby locations:
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Sarah cogley (@SarahScogley) reported from Bracknell, England
@O2 your customer service is an absolute joke.
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Iain Hunter (@musical_IH) reported from Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Jackie Malton (@Thursley) reported from Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jenna Christie (@Jenzy84) reported from Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Ross Brown (@RossBrown1_1) reported from Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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George Gower (@GeorgeGower_) reported from Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Ollie Eden (@ollieeden) reported from Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Peter Gordon (@PGcomms) reported from Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Pete (@gonnella) reported from Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Toby (@tobyd360) reported from Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Avigazed (@Avigazed) reported from Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Nate Rogers (@natejrogers) reported from Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Eoghan (@owengmusic) reported from Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BMeds (@BertieMeds) reported
@O2 can you help me understand why I've been charged over £40 for one day data use while abroad instead of the standard O2 Travel cost ?
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Emmicron #BackBoris DefundTheBBC #TriggerArticle16 (@EmmGee1966) reported
@O2 you’re open for sales but not to support existing customers? My 18 yr old daughter, travelling alone on a flight tomorrow, has been without service for three days now. I have called you eight times today. Promises not kept. Absolutely appalling service.
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Shaun Goater (@ShaunGoater_1) reported
@O2 are you going to deal with my complaint as stated or are you going to continue to ignore the previous conversations & refuse to refund the money you wrongly took from me as stated by your terrible customer service staff?
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Jordan Heaps (@Jordan_Heaps47) reported
@EnglandRugby @O2 I have an online business which is currently making me more than $20k monthly,There are ways newbies can invest and earn profit .... But be careful who you meet, I could help with info on how it worked for me and recommendation
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Liza McDermid (@sheepburd) reported
@O2 is there an issue with your payment system? Tried twice to pay bill online, called and agent tried twice. None have been successful but I am able to use the card to purchase elsewhere? I do not want a late fee on my bill. Thanks
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Dil🎗️M(C)Andy 🇪🇬➡️🇹🇷 (@MacAttac27) reported
@O2 Dear @o2 quick question...why have you charged £150 for a £10 a month simonly account? Due to poor customer service and potential fraudulent activity during the last year decided to move mother's SIM only account. Now we have move being charge £150 for the privilege.😭
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Toby Dickinson (@TobyDickinson) reported
Hi @O2, you’ve sent me 4 texts in the past fortnight telling me our local mast is broken (which we already knew). Any chance you could fix it please? @LeedsNews
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oh campione (@gunnnylfc87) reported
@GraemeKelly1 @_Chris_Hurst_ @O2 I'm same and gone with another , ******* it's shite but Voda wanted 30 quid more pm
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Andrew (@MinstersSoapTV) reported
@O2 I cancelled an order on Sunday and still haven't had a refund and now I've had a message from DHL telling me my phone is being delivered today. I've already spoken to 4 people on your "customer service" team....how many more before someone sorts this out
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Mac✌🏼 (@_Mac95_) reported
@O2 have got the be the worst network/company ever yeno the robbin *****