O2 Outage Report in Thursley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thursley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Thursley, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford, Farnborough, Billingshurst, Woking and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| Farnborough |
Phone | |
| Billingshurst |
Internet | |
| Woking |
Phone | |
| Cranleigh |
Internet | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thursley, England
Latest outage, problems and issue reports in Thursley and nearby locations:
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FMJ-POTATO
(@ironwrites) reported
@O2 18 hours now O2. I can't call you because as soon as I enter the old number it diverts to a payment only line. I try customer services from a different phone, same. Online chat? Relevant team's too busy. Twitter? Do as instructed, still don't get a response. Wonder why I left...
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Karen Nicola
(@karen1nicola) reported
@O2 i contacted you Weds with an urgent issue. Its now Friday & no one has replied to me. The problem that I was trying to contact u about has happened because you have STILL NOT RESPONDED!!! This is not acceptable. Shall I just cancel my DDs and take my business elsewhere?!??
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@GeorgeTHFC
(@George_G_THFC) reported
No one ever go with @O2 they're an absolute disgrace. Their fraud team are embarrassing. Gave my passport and proof of address, yet they refuse to help me further still. 2 months my UK sim card has been blocked. Disgrace! Can't access my online banking because of them
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Tazziii @ i69
(@Tazziii) reported
I just spent 20 minutes on hold to (after going through their annoying robot) @O2 for them to hang up on me so I call back and they say they are closing so might not be able to take my call...
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Sam Moore
(@Jet247) reported
@crazydodo79 @O2 Completely agree! I get mostly 3G in a lot of locations and it doesn’t work whatsoever. If I wasn’t locked into a contract I’d leave. Looks like many others are having the same problem.
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Lynsey
(@MaisyandBonnie) reported
@Astr0Isha @O2 Apparently they’re doing essential work in my area. Worth checking to see if they are by you too. It will be 4 days without proper service 🙄
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Sara Jones
(@Sara_JJones) reported
When @O2 make a mistake and won't solve the problem but keep taking your money, cheers 👍🏻
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Neil Perrins
(@NeilPerrins) reported
@O2 Hi - one of my PAYG sims has vanished from my o2 account, and won’t connect to the o2 network. Can you help please?
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Chris Carter
(@the_sarge1984) reported
@O2 Why bother. I have done all this. My sister is on o2 and you gave some spiel about mast maintenance. Fact is that o2 has preformed poorly for years now. My job requires a good data signal to send job sheets, and to be honest, most days it's a real drag.
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ClaireRose
(@ClaireR94843474) reported
@O2 when you did the screen with envy promo for a free bag it never arrived. I chased company twice and they said someone would get back to me but they never did