O2 Outage Report in Thursley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Thursley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Thursley, Surrey, England
The most recent O2 outage reports came from the following cities: Guildford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Thursley, England
Latest outage, problems and issue reports in Thursley and nearby locations:
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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sally (@sally290718) reported from Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Pink Haired Princess (@PhpPink) reported from Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England
Help me please, @O2
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markstevens (@markjs10) reported from Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Turningleftforless (@turningleftfor) reported from Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Jackie Malton (@Thursley) reported from Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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David Clare (@Dave_Clare) reported from Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Peter Gordon (@PGcomms) reported from Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Spencer Barfield (@Spennie105) reported from Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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DaySack_ (@Daysack_) reported from Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Toby (@tobyd360) reported from Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ollie Eden (@ollieeden) reported from Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Robert Blevin (@RobertBlevin) reported from Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Susan Ralph (@SusanRalph21) reported from Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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VOTE (@ZoeThomas1204) reported from Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Wildsmith (@mwildsmith1989) reported
@O2 Your staff in the @OxfordStreetW1 store have severe attitude problems and appalling manners. Maybe give the jobs to people who actually want to be there.
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God Over All (@thegodoverall) reported
@mattkelly89 @O2 Having this exact same issue
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Mark Chaloner (@MarkChaloner91) reported
@stuartfergus @VodafoneUK Left them years ago mate for @O2 far better service and cheaper. Give it a try 👍👍
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported
@O2 I still haven’t received a call back from an advisor in customer services.💔💔💔😭😭📞📞📞
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PindsLDN (@PindsLdn) reported
@O2 I would appreciate some assistance with this after raising this issue 19hrs ago - Tweets from others are being answered within 2hrs so not sure why you are taking 17hrs longer than usual to respond #clockisticking #poorcustomerservice
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cryptobroughies (@Organicfoodman) reported
@O2 What terrible customer service, requested a call back last wednesday was told a customer care manager would call 24-48 hours but they did not. Asked again on friday once again 24-48 hours now monday and still no call back. What a joke!
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Up and Running Fac (@upandrunningfac) reported
@O2 could you tell me why you are still charging my company for multiple mobile dongles which were removed from my account in January? As nobody in the business department or live chat can be bothered to deal with it. #badcustomerservice #poor #o2
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//paige louise 🚀 (@muff_inn) reported
Having a terrible time trying to upgrade my phone today @O2
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Paul (@paulfh90) reported
@O2 I have a 4G mobile contract but recently been struggling to get a basic connection as everything is so slow, can you help me out?
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Graceface (@Gracefa78331521) reported
@O2 Hello, I successfully obtained an O2 Priority code for half-price theatre tokens this morning. When I add the promo code at checkout, it says "sorry the promotion code you entered is not active". Please help, thanks!