O2 Outage Report in Thursley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thursley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Thursley, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Midhurst, Haslemere, Woking, Hindhead, Farnborough and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Total Blackout | |
| Midhurst |
Phone | |
| Haslemere |
Internet | |
| Woking |
Total Blackout | |
| Midhurst |
Phone | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thursley, England
Latest outage, problems and issue reports in Thursley and nearby locations:
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
-
Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
-
Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
-
Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
-
Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
-
Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
-
⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
-
Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
-
Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
-
Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah
(@idlewildgirl) reported
@O2 They have just said that there are faulty masts nearby but it’s happening wherever I go, there’s actually a post on Reddit Manchester page today about it too! Everyone on o2 complaining of poor signal
-
Help Sheffield
(@HelpSheffield) reported
@HelpScunthorpe @virginmedia @O2 This was for broadband we are not a mobile customer of theirs
-
Shirley Crittell
(@SMC46800) reported
@O2 I've had no service since Thursday afternoon. Website says you're waiting for access to a mast that's down. I've had to buy a temp SIM. What's going on?
-
🦇 Oxygen Time Bomb 🦇
(@oxygentimebomb) reported
@O2 I was interested to change to O2 from EE but am amazed during account creation at the password policy being limited to 16 characters with no use of symbols, this is far from a secure option and I can’t quite understand this being so poor. Is this right?
-
Natasha Tobin
(@NatashaTobin8) reported
@O2 Is O2 down I have no network?
-
Kristian Metcalfe
(@_KMETCALFE) reported
O2 providing poor service again - disconnecting my current esim before I receive the new esim pack for my new phone. Stella work @O2 - can’t even call 202 to speak to someone!
-
Robert Black
(@RobertB64958478) reported
@O2 if anyone available on chat today can u help
-
Matt_Broughton
(@MattBroughton13) reported
@O2 Really need some help with my Sim card. I'm overseas and the simcard has stopped working. Cannot use your website because it asks for text verification
-
Rusty McOros
(@Rusty_McOros) reported
@O2 I am unable to receive any calls on my mobile. They go straight to voicemail. It’s not an area issue and it’s not a device issue. Can someone pls help me? I’m also due for renewal and not sure I want to renew a sim only plan with o2 if I cannot even receive calls. I have DMd
-
Nathan Stevenson
(@Bazzer247) reported
@O2 @nadine_harry90 Same here but in cheshire and all your service checker says when I say no signal, is "it can get busy in this area and download speeds may be slower" well yeah, 0 is slower.