O2

O2 Outage Report in Thursley, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thursley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thursley, Surrey, England 10/07/2024 13:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thursley, Surrey, England

The most recent O2 outage reports came from the following cities: Woking, Petersfield, Godalming and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomPetersfield E-mail
United KingdomGodalming Phone
United KingdomAldershot Internet
United KingdomGuildford Internet
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Thursley, England

Latest outage, problems and issue reports in Thursley and nearby locations:

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • ZoeThomas1204 VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • PhpPink Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Spennie105 Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • Dave_Clare David Clare (@Dave_Clare) reported from Billingshurst, England

    @O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ISpyGraphix Ray Merridew (@ISpyGraphix) reported from Loxwood, England

    @O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHitchuation Will Hitchcock (@TheHitchuation) reported

    Extremely disappointed with @O2 …. Again. Promised and not delivered…had to chase for credits and discount that were promised at point of sale and again by customer services last week but still not received. Please contact me ASAP to resolve.

  • EddyM93 Eddy (@EddyM93) reported

    After 10+ years with @ThreeUK, I’m glad to be leaving them. 0 loyalty to their customers and love to assign blame. Poor customer service- Will not be returning. @VodafoneUK @O2 What do you have for me?

  • cabbage1875 brassica et costas (@cabbage1875) reported

    @O2 shocking service from o2. Kept my wife on chat for over an hour then after she finally got her deal done for next day delivery they email to say its not in stock. I was also to upgrade but time for a change of provider.

  • LauraSchirr2 laura (@LauraSchirr2) reported

    @O2 I have a cold and your automated system can’t understand me so has hung up on me….any chance of any help?

  • JonnyPianko Jonny Pianko (@JonnyPianko) reported

    @O2 hello no signal on my new 5G sim iPhone 12 any tips

  • cpb_lewis Chris Lewis (@cpb_lewis) reported

    Hi @O2 @MarkEvansO2 @Ofcom Anyone able to give advice. An elderly family member is getting letters/bills sent to her (not in her name) as an account has been set up at her address. Clearly someone has set up a contract fraudulently - she’s not an O2 customer herself…(Cont)

  • xsajax 🏴󠁧󠁢󠁳󠁣󠁴󠁿sarah-jane Quinn🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xsajax) reported

    @O2 Nope!! Never used it before and was part of my upgrade offer, so, regardless if I had previously used , shouldn’t it still be 6 months as advertised?

  • Cait_lin9 Caitlin (@Cait_lin9) reported

    Never experienced such lack of interest to help as I have from @O2, just because I’m not a customer. Been trying to get a 2nd hand phone unlocked since Sunday. First I was told it would need to have an o2 sim in it for at least 24hrs, then when I called back 36hrs later it

  • BobHosk41076099 Bob Hoskins (@BobHosk41076099) reported

    @O2 can you help I have recently swapped my contact and number.. from talkmoble. The number as gone over to 02 so now I can make calls, but when someone calls me back it's a talkmoble answer machine.. can you help.

  • emmahill06 Emma Hill (@emmahill06) reported

    @O2 really unhappy with your service tonight, ordered a new phone on the 18th...pick up delayed due to an error. Told it would be ready for pickup on Tuesday. Arrive at the store this evening to be told actually its not here... !? Come on 😩 What a waste of my time (and petrol!)