O2 Outage Report in Thursley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Thursley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thursley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Thursley, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Woking, Farnham, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 12 days ago |
|
Aldershot
|
Phone | 24 days ago |
|
Woking
|
Internet | 1 month ago |
|
Farnham
|
Phone | 1 month ago |
|
Pirbright
|
Phone | 2 months ago |
|
Cranleigh
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Thursley, England
Latest outage, problems and issue reports in Thursley and nearby locations:
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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David Clare (@Dave_Clare) reported from Billingshurst, England@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Pink Haired Princess (@PhpPink) reported from Haslemere, England@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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VOTE (@ZoeThomas1204) reported from Guildford, EnglandI have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John-Paul Budd (@JohnPaulBudd) reported@O2 Worst network provider ever !
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Knowlesy 💙 (@DanKnowles1984) reported@gem42_99 @O2 It’s awful been like it for months now. Yet they try and justify increasing bills by 17%
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Customer Services (@querysupport) reported@O2 Worst network.
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Gav__K (@GavKendal) reported@O2 Largest increase to my bill at the worst possible time …. And you also failed to set up my friends and family discount after hours of calls and a formal complaint.
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Jack Morris -!- (@nuclearmole) reported@O2 Perfect time for a moan about your terrible performance in CV7, B46, B92 and CV10... Despite telling me the issue is closed.
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Jay (@join4te) reported@O2 Day 106 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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✯ Franco سروش Sánchez ♕ (@FrancoS4nchez) reported@O2 You have become the worst network by far… The signal is horrible, and so called 5G is horrible! What am I paying for? Nearly £90/95 a month for a iPhone 14 Pro Max… I’m taking legal actions to completely terminate the contract and return the phone back to you!
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Gem (@gem42_99) reported@DanKnowles1984 @O2 I'm also on @02 Dan and whenever I get near the town centre I can't get internet and the signal is dodgy!!
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Zach Hawkins (@ZachHawkins25) reported@O2 Give me a direct NON AUTOMATED number to contact you, Your automated system is a waste of time and just pisses me off more than helping. Never seems to understand such a basic response. I hate companies that use systems like this, It always fails!!😡
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Mr. F 🇮🇹 (@InfernalOne_) reported@O2 End of doing business with #O2 because of your ridiculous prices, **** quality signal coverage, and worst customer service I’ve experienced.