O2 Outage Report in Thursley, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Thursley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at O2
O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Thursley, Surrey, England
The most recent O2 outage reports came from the following cities: Farnborough, Woking and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Farnborough |
TV | |
| Woking |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Thursley, England
Latest outage, problems and issue reports in Thursley and nearby locations:
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Carne
(@JamesCarne12) reported
@MunningsSarah @O2 I have the exact same issue. Support telling me that instead of 24 hours for a port it takes 5 days!
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Amber Franklin
(@ambermk1993) reported
@O2. My bill is overdue and I'm I'm going to have a late payment fee. I wasn't able to get in touch with you by phone but I don't have any signal. I was wondering if you are able to take the charge off.
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Katelyn_perry_19
(@Katelynperry191) reported
@O2 @Vincent19705 I’ve had the same issue
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Sarah Munnings
(@MunningsSarah) reported
@O2 I could cry, I am currently on chat, so many different excuses about why it’s not happening… Yesterday I spoke to some and they said it would be fixed today. Just confirmed no issues at the postcode I’m at. I have an elderly mum and carers who only have my number
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Harry Kirk
(@HarryKirk4) reported
@O2 priority QR code not working again in greggs
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Liam Furnell
(@Liamtrueblue) reported
@O2 hi o2, it’s been 2 weeks since I joined and my bolt benefits haven’t yet been applied. Any idea how I can get help ?
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Chelly
(@thechelsdonkor) reported
@O2 No time frame. 02 has apparently been waiting a week so far for an update. Spoke to 4 different people at o2 this week but it’s only today ive been told about your network issues. I’ve moved across from EE. I was given a reduction in the monthly bill for inconvenience
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Rick Halpin
(@H8lpo) reported
@O2 anybody else having problems with o2
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Lu
(@_____Lu____) reported
Please help us @O2 - we are trying to contact you here and on the phone for my disabled father! Our call connected and the person hung up on us! This needs sorting please ASAP!
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(((Emily Banks)))
(@Ejsbanks) reported
@O2 2 weeks without service in NW5 cannot receive or make calls. Can’t even call 202. What is going on?