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O2 outages and service status in Ash, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Ash, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ash, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ash, England

The most recent O2 outage reports came from the following cities: Godalming, Bracknell, and Cranleigh.

CityProblem TypeReport Time
Godalming Phone 17 days ago
Bracknell Phone 1 month ago
Cranleigh Internet 1 month ago
Cranleigh Phone 1 month ago
Ascot Internet 3 months ago
Farnborough Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ash, England

Latest outage, problems and issue reports in Ash and nearby locations:

  • Jenzy84
    Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • SaintGeorgie
    Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • PhpPink
    Pink Haired Princess (@PhpPink) reported from Haslemere, England

    @O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful

  • Thursley
    Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • daktadre
    Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • MaryFaulkner68
    Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • SarahScogley
    Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dhegartymusic
    declan hegarty music (@dhegartymusic) reported

    @O2 This is not new.I'm fed up with this topic.i feel the only outcome is for you to ask your supervisors to acknowledge this poor service and stop given me some scrip.I get it.Hear it .know it .But alas, O2 is still rubbish. Please only respond with useful information...No script.

  • semiloorexo
    don julio act a foolio (@semiloorexo) reported

    @O2 I have just sent you a dm as I need help

  • Lewnytune
    Lewny (@Lewnytune) reported

    @O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue

  • Weezyblaze77
    Blaze 3D (@Weezyblaze77) reported

    @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman

  • shandreen
    Su (@shandreen) reported

    Can you explain why the phone app keeps signing me out and when I go to sign in it verifies and doesn't log in the app? Your auth servers having issues? @O2

  • planetf1
    Nigel Jones (@planetf1) reported

    @ajgbarnes @O2 don’t they have a price-cap anyway (certainly ee and voda do) so you could set that to 0,or low. So at worst would just stop working. You could get an esim to top up if needed. that being said crazy to not have a way of checking

  • matchstickstorm
    v (@matchstickstorm) reported

    @O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

  • karldj83
    Karl (@karldj83) reported

    @lestereverton80 @O2 Same the signal everywhere is shite

  • hakology
    hakology (@hakology) reported

    @kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff