O2 outages and service status in Ash, England
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Full Outage Map
Most reported problems in Ash, England
- O2 generated 0 outage signals in the last 24 hours around Ash, including 0 direct reports.
- The most recent signal from this area was received Mar 4, 8:04 AM GMT.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ash, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ash, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Wokingham, Woking, Farnham, and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 16 days ago |
|
Aldershot
|
Phone | 28 days ago |
|
Wokingham
|
Internet | 1 month ago |
|
Woking
|
Internet | 1 month ago |
|
Farnham
|
Phone | 1 month ago |
|
Sandhurst
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlene (@Johns1784) reported@O2 how do I go about complimenting your customer service staff for resolving an issue I had with my order. She was fantastic and I couldn't thank her enough👏🏽👏🏽
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Dek Hayes (@Derek_Hayes) reported@O2 Hello O2, I use my PAYG sim in a tracking device. I'm unable to receive the code to gain access to my account. Can you help please?
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Ava Amrolia (@AvaAmrolia) reportedAbsolutely ridiculous customer service from @O2, my data isn’t working, have tried website live chat, app agent chat, tweeting them, and phoned 4 times (to which I was hung up on mid-conversation on the two times they acc answered) and haven’t received a (decent) reply on any…😤
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Marlon John (@allfor1john) reported@ladbible @O2 signal and @houseoffraser
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Peaches (@nw_peaches) reported@O2 Same issue happened with two different phones both with old sim card and with new sim card. I doubt highly that two phones are faulty when with another service providers sim both work perfectly. I’ve had terrible service with o2 for the duration of my contract and it’s worse now
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Olly Headey (@lylo) reported@skifflad @O2 Don’t support Apple Watch
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TK (@Fiendish1k2) reported@O2 Hey guys. I wondered if you were aware of any issues with codes today? I am trying to sign up for a new contract and i’m not receiving the initial code to my device
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Ben Shorrock (@ShorrockB) reported@O2 @SenseMakesNone Your ******* shitt ur ******* shittttttttt your ******* **** your ******* shittttttt
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Simon Naylor (@NaylorLFC) reportedWorst thing I ever did was switch from @VodafoneUK to @O2 Pathetic service and customer service is just as bad
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Jay (@join4te) reported@O2 Day 35 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.