O2 Outage Report in Ash, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Ash, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh, Camberley and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Harvey
(@HarvPlayDirty) reported
@O2 just realised its 2021 & i cant get normal phone signal in my own house. i just casually put up with that apparently. you're a disgrace.
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Lettie
(@Lettie44) reported
@O2 can you help with a porting query please? My new sim isn’t working .
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Mark Palmer
(@caledoniaman) reported
Can't believe how difficult @O2 make it to actually speak to a person. Utterly impossible. Just an endless loop of "tell us why you are calling" which then tries to railroad you into responses which they can automate. Utterly disgraceful customer service.
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stemco🥃
(@stemcoworld) reported
@O2 I can and have. Shouldn't be forced to block my service provider from hounding me with calls. They were given an answer and told to remove me from the list.
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Stuart L Stevenson
(@stuartls) reported
@O2 need help, asked for checks to be done as getting almost zero signal at and pretty much zero data signal everywhere I go, this can't continue
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Dave Rutt
(@rutty_uk) reported
@caledoniaman @O2 I ditched them a few years ago when I went into our local O2 store with a printed upgrade offer from Carphone Warehouse. They couldn’t/wouldn’t match it - can’t even beat their own franchised network deals :/
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Mark Palmer
(@caledoniaman) reported
@rutty_uk @O2 Five minutes later, I called the number for prospective new customers and the adviser answered so quickly that I got a fright. Sky are the same. Prioritising new sales over service to existing customers.
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Andy75
(@andy75andy75) reported
Hi @O2 so you have spent the last 15 days carring out maintinance on my local mast to improve service. now I'm getting no service despit your servic status saying good service.when you going to fix the problem @O2 ??
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Joycegunio11
(@joycegunio111) reported
@davidsh66 @O2 Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Jay Wynne - Johnston
(@jayforthewynne) reported
@O2 was told that my services wouldnt be affected until the 21st, can't make calls or no access to the Internet, when I ring it tells me to pay however I have an agreement in place I have to ring the doctors first thing in the morning and I can't now, please help