O2 Outage Report in Farnham, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (24%)
-
Total Blackout (16%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent O2 outage reports came from the following cities: Woking, Guildford and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Camberley |
Total Blackout | |
| Woking |
Internet | |
| Lightwater |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
-
Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
-
Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
-
Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
-
DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
-
Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
-
⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
-
Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
-
Ann Walter
(@Muppetham) reported
from
Sandhurst, England
@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
-
Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
-
Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Katy Hurt
(@KT_Hurt13) reported
@O2 Was on hold for over an hour and just got disconnected. Any chance you have anyone working to help with customer support?
-
🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸
(@_gattopia) reported
@O2 I have replied to your DM sort this issue out with immediate effect.
-
J
(@jasonpl) reported
@BruceDevlin @O2 100% success rate they hang up. Particularly those asking about broadband .
-
Matt
(@MattHardy89) reported
So @O2 free @McDonaldsUK tuesdays a waste of time, doesnt work, useless
-
Patricia Gooden
(@Patricia9875211) reported
@O2 I don't want to view itemised bills I need to talk to someone and not have the call cut off after I spent 40 mins a time waiting in a queue..terrible service
-
Lee Markham
(@leermarkham) reported
@O2 Yeah and I’ve tried to get hold of you across all platforms, been waiting on the phone for over an hour, got assured my problem was solved and then the next day, when checking to make sure you guys hadn’t messed up, you guys messed up, so how can a DM assist me further?
-
Uriel Blackwood
(@Edd11eMunz) reported
@O2 how do I cancel a code for free burger etc at McDonald’s and if I don’t use code after 25 mins can I still claim the offer?
-
Onlyslightlybiased
(@onlyslightlybsd) reported
@aldideathqueue @O2 they'll probably spend a week trying to bother answering, assuming that you have moved your number from a different network to o2, you'll have a temporary number until at some point tomorrow when your old sim will lose signal, then restart your phone wnd5your number will appear
-
K1ngDev538
(@K1ngDev538) reported
@O2 After being on the phone for ages, O2 decided to abruptly hang up on me. Congratulations O2 you win the award for worst customer service in the whole wide world.
-
Khaled
(@________Khaled) reported
@O2 Hi, I;ve ordered some headphones today but got an email they are no longer in stock. How do i cancel my order?