O2 Outage Report in Farnham, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Farnham, Surrey, England
The most recent O2 outage reports came from the following cities: Farnborough, Woking, Guildford and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Farnborough |
TV | |
| Woking |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Camberley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Ann Walter
(@Muppetham) reported
from
Sandhurst, England
@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Humphreys
(@KeithHumphreys) reported
@O2 I’ve tried all networks listed with the same result. I spent 8 months in Spain with the same iPhone during the first lockdown without an issue. I have plenty of unused data…
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James T
(@TealeJ_) reported
@O2 Why is the Customer Support line just dropping the call? Been trying to provide a PAC code for days, but because you're busy, the call keeps dropping and the Live Chat system says you're too busy to answer. I just want my Number.
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oilydavid
(@oilydavid) reported
@O2 Utterly infuriated by lack of help by a real person or chat..have to wait a week for call back!! You mended local mast and now cannot get 4G at my house It was fine before the mast packed up 4 weeks ago. keep being told to go on line but no chats available
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DB
(@DB_247) reported
@O2 How do I talk to someone about my account? I can't DM this address, and the live chat on your website doesn't work as you are all "busy".
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Jenny Jackson
(@JennyAJack) reported
@andreac01 @O2 I am having the same problem... the robot you can "chat" to on the website is useless. I gave up
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corey mccolgan
(@coreymc123) reported
@O2 still waiting on hold here for 30 minutes with no human interaction what’s happening? Also trying to add on to my ending contract without calling and asking? Playing annoying music to try get me to hang up this is a joke!
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onlycans
(@The__Biscuit) reported
@O2 hi, i bought an item from your online store, i cancelled the order in a physical store but haven't received a refund. your customer services either say the order doesn't exist or cut me off. can you help resolve this please.
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Crazy James
(@CJ_LCFC) reported
@O2 why is it so difficult to talk to someone at your company like I really want to leave this network provider !!!
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Brian Duarte
(@Duartez91) reported
@KeithHumphreys @O2 I have the same issue in Portugal
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DAN PRICE 🌴
(@danbodyprime) reported
When @virginmedia goes down, it goes down with a bang! 💥 I swear, this happens at least once a year… total service outage and it takes the best part of 2 days to fix each time. To top it off, @O2 5/4G is also shocking today. WTF is happening out there!? 😑