O2 Outage Report in Bentley, Hampshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bentley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bentley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bentley, England
Latest outage, problems and issue reports in Bentley and nearby locations:
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Weetch
(@urbancohort) reported
@O2 I called to cancel and called when I you tried to take a direct debit and asked the person I spoke to if it was all sorted and that I wouldn't have to call again and he said- all sorted
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Michelle
(@MichelleLM1987) reported
@O2 We were told that a mast was down, and it has now apparently been fixed, but their phones are still not making or receiving calls where they live.
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Jon
(@CloudJKay) reported
My @o2 number porting saga is not over. Haven’t been able to receive texts since end October after the porting debacle. Seems my number hasn’t fully ported. Support keeps telling me it is escalated, but no resolution. Official complaint laid, but no response. I hate @O2.
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Rob Hetherington
(@robhetherington) reported
@O2 @sevendotzero Nearly 10 years on and 4G and 5G service in London Bridge (SE1 2RT) area is still appalling. My work phone on BT Mobile gets approx 100Mbps on 4G, my personal phone on O2 gets between 0.8Mbps and 2.3Mbps.
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Alistair Struth
(@ali_struth) reported
@O2 I can’t access the O2 priority sale for England v Scotland 6 Nations tickets because I don’t have the correct permissions on my RFU account. Please can you help?
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rebecca gale
(@gale_rebecca) reported
@O2 @moocoo91 There was never this issue a few months ago, seems to be in the last couple of weeks there has been low availability.I clicked on straightaway and received an error message for no reason,once I logged back on,it was sold out.really annoyed.
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Danny Holmes
(@DannyHo77433203) reported
@O2 priority is a joke. Can never get cinema tickets even when I tried within one second.
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Michelle
(@MichelleLM1987) reported
@O2 my elderly parents have been unable to make or receive calls for over 2 months now in their town,on their pay as you go phones.Others there who also do not have the internet have the same issue.We cannot get any straight answers from anyone.This is their only means of contact
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blondie
(@scot_lass) reported
@shergoh91 @O2 My husband is having the same issue he has been with no phone since the 3rd January and it’s still not fixed no one can seem to get his phone to work and they are sending him a new number now after having the same number for years because the messed things up so badly
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Nancy ✨
(@xnanc) reported
@O2 presale tickets not working for @rickygervais takes you through to ticket master then saying it’s not available??