O2 Outage Report in Bentley, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bentley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bentley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (23%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Bentley, Hampshire, England
The most recent O2 outage reports came from the following cities: Sandhurst, Guildford and Camberley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bentley, England
Latest outage, problems and issue reports in Bentley and nearby locations:
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DaySack_ (@Daysack_) reported from Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England
Help me please, @O2
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Toby (@tobyd360) reported from Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Susan Ralph (@SusanRalph21) reported from Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Jackie Malton (@Thursley) reported from Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 can you help sort my order out please?!
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Robert Blevin (@RobertBlevin) reported from Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens (@markjs10) reported from Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Bec Osborne (@BecOz14) reported from Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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George Gower (@GeorgeGower_) reported from Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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sally (@sally290718) reported from Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ollie Eden (@ollieeden) reported from Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Pink Haired Princess (@PhpPink) reported from Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Peter Gordon (@PGcomms) reported from Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Turningleftforless (@turningleftfor) reported from Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Black (@RussBlack85) reported
@RevRichardColes @O2 Back in 2003 they charged me twice for a large bill (phoning my now wife, then girlfriend from Tenerife)! I was panicked about my credit score taking a hit so paid it twice and hoped to get my money back. I never did. Almost 20 years on I’m still rather bitter about it.
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Danielle Henderson (@DaniFi) reported
@O2 Failing the Treating Customers Fairly Principles, surprises me that in 2021 that a large company this size would provide such poor service
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Fay Kittle (@FayMondo86) reported
@O2 absolutely disgusting customer service!!! Customer service adviser on live chat is so patronising. I spoke to a customer service adviser as my son kept going over my useage and added a spending cap.... Now this isnt included!!! Cannot wait for my contract to be over!!
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KC14 (@Kilmardinny63) reported
@RevRichardColes @O2 It may not be such a good idea. Just spent a good few hours talking to humans at BT. They all have conflicting advice and cannot give you a price for the service you want to order. I have given up
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Ahmed Abdulgawad (@AhmedAbdulgaw13) reported
@O2 Hi. I'm trying to merge call on my iPhone but it didn't work. Does this needs enabling from your side or is it a paid service? If so, how can I do that? It's an iPhone 11 pro on the latest Ios The phone number is 07716899787
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NaughtyxNice (@NaughtyNicex) reported
@O2 please tel me why I’m paying £60 a month for your **** network? Despite having plenty GBs & 4G/3G “allegedly available” I cannot use mobile data?! 😡😡😡😡
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Lydia Walker (@LydiaWa93556202) reported
@RevRichardColes @O2 I’ve just been to an @02 shop and the human beings in there couldn’t have been more helpful, sorted my problem at no charge.
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Aerobaticman🇬🇧 (@Aerobaticman) reported
@RevRichardColes @O2 Easy, walk into nearest O2 shop, thump the counter and refuse to move until problem sorted.
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loisnomad (@loisnomad) reported
@RevRichardColes @O2 Also evidently turning on airplane mode on and off fixes multiple issues. Worked for me. It has s recommended you regularly switch phone off.
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Viv (@Vivtheelf) reported
@RevRichardColes @O2 Tell them you want to terminate your contract. You will get through sharpish.