O2 Outage Report in Bentley, Hampshire, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Bentley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bentley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Bentley, England
The most recent O2 outage reports came from the following cities: Aldershot, Ropley, Farnham, Sandhurst, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot
|
Phone | 23 days ago |
|
Ropley
|
Phone | 1 month ago |
|
Ropley
|
Total Blackout | 1 month ago |
|
Ropley
|
Total Blackout | 1 month ago |
|
Farnham
|
Phone | 1 month ago |
|
Sandhurst
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bentley, England
Latest outage, problems and issue reports in Bentley and nearby locations:
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Susan Ralph (@SusanRalph21) reported from Farnham, England@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Jonathan Holmes (@JonsBusPics) reported from Godalming, England@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Pink Haired Princess (@PhpPink) reported from Haslemere, England@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 can you help sort my order out please?!
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Aspinall (@SteveyAsp) reported@nirave @O2 Yup, the last person I spoke to was the only one interested and to be fair she couldn't apologise enough...It was only because of her service that I didn't ask for my PAC...I'm only using it as a back-up second SIM in my Pixel 6 Pro
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Ryan Taylor (@RyanMarkTaylor) reported@O2 have honestly the most complicated and frustrating customer service I think I’ve ever come across. Seems the only way to contact them is on chat through app, then options are limited with no way to ask about anything outside of them & then they never answer anyway?!
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Sue Owen Bailey (@SueOwenBailey) reported@O2 Thanks so much, I have just tried that, spent ten minutes jumping through hoops to speak to someone only for them to hang up on me as soon as they answered. I will DM you - can you arrange for someone to call me please
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Onlyslightlybiased (@onlyslightlybsd) reported@O2 Have been waiting on hold for about half an hour now, is there any other way of organising a return? Either in store or through a webchat service
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sam (@SrockettSam) reported@O2 dreadful customer service, fraud team never contact you I've been waiting 42 days, quick enough to send me 8 debt letters though!! 2 complaints put in told response within 5 days again no one gets back to you. DM tell you how sorry they are they'll esculate it still waiting
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Nirave 尼拉夫 (@nirave) reported@SteveyAsp @O2 They are F*IN USELESS. My email to the fraud team is a 7 paragraph rant that is also copied to every o2 executive email address. You know the best bit? This whole account is only DAYS old – what an utterly garbage company, no wonder they sold cos they were screwed otherwise.
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Nirave 尼拉夫 (@nirave) reported@SteveyAsp @O2 I’m going to write a review and then run a TON of ads so no-one signs up for this bs. Hell, I may even launch another UK site just to sh*t all over O2 and the so-called customer service. I’m that angry right now
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Benjamin Webster (@benjaminlfc) reported@O2 sort out your network!!!! Over £300 a month on airtime plans and devices and this is what I get
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beehem (@sololatolulope) reported@O2 , you do not care about your customer and am very upset about this. @O2 isn’t taking any responsibility and it seems like @RoyalMail isn’t too. How do I get my phone back or my money in this case.
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Forty-Nine Sea Horses (@GiveUpTheJosh) reported**** @O2 so much. Upgraded yesterday so it would be on the same sim, go to work today and i have no data??? Great