O2 Outage Report in Bentley, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bentley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bentley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Bentley, Hampshire, England
The most recent O2 outage reports came from the following cities: Liss, Basingstoke and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Liss |
Phone | |
| Basingstoke |
Total Blackout | |
| Guildford |
Phone | |
| Farnborough |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bentley, England
Latest outage, problems and issue reports in Bentley and nearby locations:
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Not Leonie Hollings
(@altimepanicpark) reported
@O2 just wondering why my data never works in york city centre even though I usually have full bars? This has been an issue since I moved to York in September 2021. It also didn’t work when I visited in June 2021 either
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Paul Steer
(@venkman2_11) reported
@O2 If offers only benefit a fraction of your customers then it actually adds to frustration that wouldn’t be there if the offer was readily available or not available to anyone! As an ex Vodafone customer their rewards scheme blows 02s out of the water. The 4G/3G (even) signal awful
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Liz Fisher
(@lily458) reported
@O2 currently have payg big bundle sim, do I need to cancel if I dont need it anymore or just stop topping it up please
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Charles Gloor
(@CharlesGloor) reported
@O2 This is actually an upsetting reply. There are many O2 weak and notspots throughout the U.K. where there should be plenty of signal.
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Garcia
(@GarciaJim0609) reported
@O2 Terrible service its been 26 hours and my phone sim is still not provisioned / activated #poorcustomerservice #needareply
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Si To
(@SiToPan) reported
@O2 Your customer support team said a refund should arrive within the next 5 working days, and it has now been more than that. My issue has been going on for more than a month, and it's getting ridiculous! Can I have my issue raised as a formal complaint please? 😤 @BBCWatchdog
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
SMS from @O2 warning that Upgrades to network in Centre of Glasgow may interrupt mobile phone service .... on 5 May - Couldn't have picked a better date!
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Dav1212
(@Vad002) reported
@SamsungMobile and @O2 I recently purchased a Samsung S22 from O2 that had a promotion of a free set of ear buds ,however weeks after purchase still have not received ear buds,now saying they never received proof of purchase which I sent by pdf,have I been conned?
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Paul Steer
(@venkman2_11) reported
@O2 With such a limited timeframe to claim offers it’s madness. I was at a Greggs within 5 mins of them opening yesterday & the offer was already out of stock! 5 mins is a joke & frustrating to the customer who’s wasted time getting there to redeem within the timeframe.
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kiff182
(@Himynameiskiff) reported
@O2 Can someone have a look into why I’m struggling to use mobile data whilst I’m out? I have an iPhone 12 5G and struggle to even get past 2 bars on 4G. Ive even had to join Asdas Wi-Fi to send this tweet. Paying nearly £50pm for a 10 year old service.